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For some unknown reason my WiFi started crawling. My other devices when connected to the same network are getting anywhere from 9 Mbps to 25 Mbps. My OGP is getting .01 Mbps to .04 Mbps (yes, the decimals are in the right place).
I've tried restarting the phone, the network, and all of the devices on the network, but the crawling speeds on the phone still stand.
The phone is running stock right now, and had been running OK up until yesterday...
I'm wondering though if maybe some program I installed yesterday (free app of the day, droid of the day, etc...
) might be the culprit. I installed a few apps from the Play Store yesterday morning, but the slow down didn't show up until later in the evening. If one of them is the cause, would uninstalling it/them typically undo the damage?....
Any thoughts as to what might be going on, or how to fix it? The only thing that comes to my mind is to reset the phone to factory stock. Is there some way to reset the WiFi portion of the phone or OS without having to reset to stock?
Stock T-mobile S6 Edge, AOCG. I have disabled I think 21 bloatware apps. I'm also leaving WiFi off full-time right now because of the cell standby bug.
However, in addition to the cell standby bug and, perhaps the real reason I refuse to turn WiFi back on at all, is that my phone fails to receive any push notifications while connected to a WiFi network.
I'll leave my phone on the table for a while, come back, hit the home button, and a flood of notifications will pop up (I use groupme a lot so in extreme cases my phone will buzz and make noise for about 30 seconds to catch up with ~50 missed notifications).
Has anyone else experienced this issue? Any ideas at fixing it?
I haven't rooted or played with the recovery yet. I've been on the sidelines waiting for an official TWRP build and a debloated custom ROM.
Just a quick bump here...
I have since rooted and installed the 5.1.1 ROM available in the T-mobile S6 Edge Android Development Forum.
I still don't get push notifications while on WiFi. My girlfriend's phone (stock AT&T moto x 5.0) is on the same network and gets push notifications just fine, so I know it's not a problem with my router's TCP heartbeat settings (or maybe I should say I don't think that is the problem).
This is super annoying and frankly just baffling. If anyone has any insight into this issue or any steps I might be able to take to try and troubleshoot it further I'd really appreciate it.
I'll bump again. I have this issue on my home network, but when I connect to another network, I'm able to receive notifications fine. So in my case, it may be some sort of router setting that my phone doesn't like. I'll keep digging around.
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
Click to expand...
Click to collapse
I have the same issue with mine.
Its a crap shoot. Sometimes it will work fine and sometimes it wont.
I turn the screen on and the flood of notifications come in.
If you dig around the web this problem is happening to a bunch of people with the S6.
Keep us updated.
How did you get the T-Mobile Asus router? A friend was telling me about that over the weekend and I'm definitely interested, since I read another thread (for a Note Edge and Note 4 that had the same issue) and they claimed that older routers had issues with GCM/Samsung push notifications.
Strange enough, last night I was receiving them fine, even during deep sleep, so it seems like a really random, sporadic issue. Still utterly annoying, however.
Yup, it's hit or miss for me on WiFi.
As for the router, they pushed it pretty hard from the start of my service call. They claim it's totally free, I will report any deposits or hidden fees that I encounter once I get my next bill.
As for why T-mobile wants to give us free routers, this Engadget article should answer your questions:
http://www.engadget.com/2014/09/11/t-mobile-personal-cellspot/
I am thinking more and more it has something to do with Samsung software and lollipop.
I have the S6 Edge and the Note Edge and a Nexus 9..... Note Edge was working perfectly until yesterday when updated it to lollipop now its having the same problem as the S6 not as bad but still misses at times.
I have all 3 devices side by side connected to the same router, the Nexus 9 doesn't miss a beat notifications are instant while the screen is off. The S6 i have to turn the screen on to get them and the Note Edge is hit or miss.
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
kswa1987 said:
I called T-mobile with this issue and they are sending me a new Edge and one of their Asus built routers. Both are on their way to me now, I will update with my findings.
I should also note that I have since done a full and complete wipe of my phone and ODINed back to fully stock. It seemed like it fixed the issue at first, but now it's back to the same behavior: phone sitting quietly on the table at home connected to WiFi, hit the home button, flood of buzzes and noises for 10-15 seconds while it registers all the notifications that have been pushed since it went screen off.
Click to expand...
Click to collapse
kswa1987 said:
New edge got here today. So far it's a champ with WiFi notifications while the screen is off.
Although I fully expect the new phone to promptly resume the odd behavior now that I've made this post.
Haven't received the T-mobile router yet, still using the same one as before.
Click to expand...
Click to collapse
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Well, it was working great... until it wasn't. Called T-Mobile again and they're sending the report to Samsung. I urge anyone else having this issue to call T-Mobile so that they can continue to push (pun!) the issue with Samsung.
spridell said:
Cool. Keep us updated.
I did a full reset yesterday and the phone worked perfectly for half the day and then started acting up again at night.
I just spoke to T-mobile, they are also sending me the Tmo asus router, but before they replace the phone they want me to try keeping it on wifi calling for an entire day to see what happens. I dont know what that will do but we will see.
I am curious about this t-mobile router what thats going to do. I already have a top notch router and anywhere in my house i am getting over 24mbps download speeds. SO i dont even know if i am going to use it. I have read that they are giving these things out like bread to promote them.
who knows
Click to expand...
Click to collapse
I can say, however, that the Asus built router is really great. Over 200Mbps download speeds over 802.11ac 5GHz
Just a quick note, after ONE HOUR AND FIFTEEN MINUTES on the phone (finally got pushed to samsung tech support after tmobile confirmed it was a manufacturer issue), I ended up hanging up with the issue unresolved.
Samsung had me download an app that allowed the tech to remote in to my phone to try and diagnose the problem.
I was able to recreate the issue by leaving the call live, locking the screen, sending myself an email from a different account, waiting five minutes, and then hitting the home button. Lo and behold, the notification popped up after the phone had been awake for 3-5 seconds, clearly demonstrating the issue. She then says, I'm glad we have resolved the issue, you see the notification on your lock screen. Uhhhhh, have you been listening at all? It didn't register until I woke the phone... you just saw it! Incompetence.
The tech then relentlessly went through each app's notification settings to make triple sure I didn't turn off notifications by accident. Not the issue. Then she asked if it was only with downloaded applications... yes, those are the only applications I use? Not using the garbage built-in email client and I can't think of any other pre-installed app that would get push notifications on the reg.
Anyway, she then says, oh well if its only downloaded apps you'll need to get in contact with the app developers for each app. What? how could? what?
Worthless.
For the record, tmobile was great... the tech was very knowledgeable and helpful. Samsung... worthless. Couldn't understand the issue (I think there was a language barrier to some extent) and then after she suggested I contact each app dev, I hung up. Might try again tomorrow, maybe get a different tech.
Still, no solution!
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
spridell said:
Thanks for the update.
I am waiting on the ASUS modem but I know that wont do anything. Since your new phone is doing the same thing i guess I am not going to ask for a new phone since it wont matter.
This problem is occurring on Verizon models as well if you do a google search.
I really think its a software problem with Samsung and lollipop. MY Note Edge was perfect before Lollipop now its acting exactly like the S6. My Nexus 9 is perfect and doesnt skip a beat.
Maybe the issue will be fixed with 5.1.1
Click to expand...
Click to collapse
Let's hope! It's quite frustrating but I will hold out hope.
I have exactly the same problem.
When the screen is off and the phone is connected in a WiFi network, I stop receiving push notifications after a while.
I do not receive notifications from GMAIL, E-mail app, WhatsApp, etc.
Then, when I turn the screen on, everything is received.
I have a Brazilian S6 Edge with Stock ROM.
I have tried everything: Wipe cache, factory reset, etc. Nothing has helped... :crying:
---------- Post added at 03:24 PM ---------- Previous post was at 02:28 PM ----------
Guys, I think I solved my problem, at least temporarily.
I realized that I had enabled in my router DHCP with IPV6 and the Edge was using it.
When I entirely disable the IPV6 in my router and restarted it, I let the screen off for almost 30 min. and I still receive notifications from WhatsAPP, Facebook, and Gmail. Thus, I really think it must be the lollipop problem with IPV6 that people are reporting.
Maybe you should try this.
I have Comcast and unfortunately they wont let you disable the IPV6.
I am getting my T-mo Asus router today, I am going to hook that up and disconnect the IPV6. I will report back what I find.
I think the IPv6 fix has solved it for me.
I am hesitant to say for sure because of so many moving pieces and the hit-or-miss nature of the issue, but ever since I turned off IPv6 on my T-mobile Asus router, I have had perfect WiFi push notification behavior (... I think).
You are not alone check this out, me specifically, this happens when im using wireless charging and the phone sits.
http://forum.xda-developers.com/galaxy-s6-edge/help/push-notifications-stop-screen-off-t3071248
Well I have been going a full day now on the T-mo Asus router with IPV6 TURNED OFF, and the notifications have been instant.
It does seem that IPV6 is the culprit.
On a side note, I can not believe how fast the Asus router is. I have a 3,000 sq foot house and I am getting over 90mbps download speeds all over the house.
Very very impressive.
If anyone has Comcast you MUST get your own router. Put the Comcast router in bridge mode and use your own router. Its night and day
I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Golf c said:
I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Click to expand...
Click to collapse
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
havanahjoe said:
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
Click to expand...
Click to collapse
I was disconnecting from wifi all morning. 2.4 and 5ghz, I rebooted and fixed the disconnecting. I still can't download apps on 5ghz. I sent a Google tech logs this afternoon. Will see what they have to say. No its not my router. I have 6 devices running on 5ghz
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
bartolo5 said:
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
Click to expand...
Click to collapse
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
havanahjoe said:
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
Click to expand...
Click to collapse
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
bartolo5 said:
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
Click to expand...
Click to collapse
I don't think mine has that, since it's only N. I don't see it in any of the wireless settings tabs
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
[email protected] said:
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
Click to expand...
Click to collapse
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Golf c said:
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
Click to expand...
Click to collapse
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
[email protected] said:
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
Click to expand...
Click to collapse
I downloaded updates from the playstore this morning on 5ghz with no problems. I know it's hit or miss. Last night it wouldn't work. A different router in bridge mode might work. You would still need to lease the gateway fron Comcast. Which sucks.
Here is instructions for logs.
Instructions: Nexus and Google Play edition phones and tablets
Before you get started, make sure you have*access to a computer.
On your device, go to*Settings > About phone*or*About tablet.
At the bottom of the screen, touch*Build number*seven times*in quick succession.*You’llsee a message saying*you’re*now*in developer mode.
Press*Back*to go back to the main Settings screen.
Touch*Developer options.
At the top of the screen, make sure 'Developer options' is set to*ON.
Check the box next to*USB debugging.
Check the box next to*Bug report shortcut.
Reproduce*the issue or error message on your device. It’s important that your phone or tablet logs at least one occurrence of the problem.
Immediately after seeing the issue, press and hold the power button until the power menu appears.
Select*Take bug report, then select*Report*in the dialog that follows.
After a significant delay -- up to two minutes -- your phone or tablet will vibrate and display a notification saying ‘Bug report captured’. Touch the notification to open Gmail with the report attached.
Email the message to yourself so you can access it on your computer.
On your computer, access your email and open the message you just sent to yourself.
Download the bugreport.txt attachment.
Reply to this message and attach the bug report file.
After replying to this message, you can*disable developer mode and bug reports by going to Settings > Developer Options and sliding the top toggle to OFF.
Sent from my Pixel XL using Tapatalk
arrghushakaboorga said:
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
Click to expand...
Click to collapse
I had that problem too one morning. A reboot fixed it and I haven't had it since then. Something broken with this device. Alot of Bluetooth issues people are having also. My Bluetooth is working well.
Sent from my Pixel XL using Tapatalk
My OnePlus One has had major wifi issues for the two years I've owned it, especially 5 ghz. This is a treat in comparison. No issues to report yet. I see slowness in opening apps sometimes but no noticeable lag.
No issues with my Google store bought XL on either WiFi band
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
mjc2251 said:
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
Click to expand...
Click to collapse
I tried that last night but it didn't seem to work. I thought it might have had something to do with Bluetooth though because I disconnected my watch and it was fine for a while. Once I re enabled Bluetooth in general, it went back to disconnecting. And disabling it again didn't help, but it always seems to be fine after a reboot for a little bit. Not sure if I hope this is a software issue or hardware issue. Would be nice to have a replacement that works, but on the other hand if it's software, it could be patched. Based on how it behaves it makes me think it's software.
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
larsdennert said:
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
Click to expand...
Click to collapse
No luck, still slow downloads from playstore. I also noticed in Google photos, some pictures are blurry. When I tap into the blurry picture, the spinning circle keeps spinning without bringing up the picture. My ookla speed test are normal fast. My Google Chrome speed test are all over the place, with network errors. Definitely weird. All my other devices work.
Please help.
Suddenly I have weird WiFi problem where, for instance, it won't even connect to my home WiFi. Sometimes it is saying 'Saved' sometimes 'Obtaining IP address' and sometimes 'Connecting'. When I finally get connection, sometimes it just disconnects for no reason (well, there have to be a reason), and again wouldn't connect. For instance, while I am writing this it is Obtaining IP address the whole time.
I couldn't find the pattern in these problems, but someone might be able to help.
Tried resetting modem, phone, clear cashe...
I didn't notice that my MacBook have any issues, nor my LG TV. It works fine there. I'm on 7.1.2.
Hope someone can help.
Cheers.
Sent from my Nexus 5X using Tapatalk
Have no idea if it is related, but found somewhere online that I might have bad app. Went back and checked what apps I have installed recently, and those were two apps for my new UHD LG TV. Uninstalled them, and problem went away.
Might help someone.
Sent from my Nexus 5X using Tapatalk
The 5X's wifi sucks. I travel with my Note 4 also since that always connects to available networks, like at hotels or at airports. The 5X will often just do what yours did. I have access to Time Warner hotspots since I have their internet service. But it almost never connects and when it does it usually takes many attempts. My Note 4 would connect so easily that it would connect when I was stopped at red lights or even stop signs. The 5X takes lots of messing around. Adding and forgetting the network. Turning wifi off and back on, etc.
I have the Time Warner app to assist in connecting and that helps. I thought that app interfered with the wifi, so I remove it when travelling, but found it makes no difference.
I did find that Skype Wifi, which allows someone to connect to hotspots around the world and pay using Skype credit, did interfere with the wifi like your apps did. So some hotpots would work without it installed, but wouldn't with it installed. I took it off, but of course I can have in on my Note 4 and have no problems with any wifi hotpots.
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
I've been having wifi problems since I got mine months ago, my internet connects for 0.5 of a second then disconnects even if I stand beside my router
---------- Post added at 05:09 PM ---------- Previous post was at 05:09 PM ----------
Such a weak phone, my camera and mic broke and I haven't even dropped my phone yet lmao
tbonezx11 said:
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
Click to expand...
Click to collapse
I had forgotten about an issue with my router, but it affected the router. The 5Gz signal would just disappear after about a day, which would require rebooting the router to restore. I went on vacation and the router made it 3 weeks without needing to be rebooted. So obviously it was the 5X causing the issue. The router manufacturer was going to RMA it, but one of their engineers sent me a beta version of the firmware that ended up fixing the issue, but I can not use any official firmware release. My 5X now, if I put it on the 5Gz signal, will just stay for a while, then I'll look at the phone and it'll have switched to the 2.4Gz signal. So I just let it stay on that. At least the router signal doesn't completely disappear anymore, but the core issue with the 5X is still there.
One of the steps in trying to fix wifi problems used to be setting it to 2.4Gz networks only. 7.0 or some version of the OS took away that option. Someone in the Google forums requested it be put back in, but it doesn't look that that will happen.
It's the phones connectivity it's messed up, and u are able to get it replaced if u got warrienty
I did a factory reset and it does not resolve the issue as I have been having issues for the past month or two. i think its one of the updates that borked it up; but until i roll back idk
If anyone can make your 2.4 band a G type or mixed mode router and leave your ac band alone. I noticed that leaving the connection to G type keeps the connection solid for me and drops go away. I know this is not a solution but until this can be resolved. This didnt happen before and for the like of me it is IMPOSSIBLE to flash older firmware and system images on the POS device. It get stuck on the Google logo.
There was a post awhile ago in a different phone thread for HTC ( yes, i know its not the same ) but there apparently appears to be WiFi 'drivers' or 'radios' if you will and the solution was easy there, but here I think someone with some experience might have to point those out to us. ( its on this page https://forum.xda-developers.com/ve...tock-m-firmware-nand-recovery-t3330972/page32 )
I am wondering if using a set of WiFi drivers from 7.1.1 would resolve this issue or not, but I am unsure where to go to find them; anyone?
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
Click to expand...
Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
Click to expand...
Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
Click to expand...
Click to collapse
---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
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Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
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---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk