Touch not responsive :( - G3 Q&A, Help & Troubleshooting

Hello everyone. i have some big trouble with my phone G3. Last night i was traying to fix screen trouble at inside of hidden menĂ¼. i have doing some diagnostic test. when it was at the touch menĂ¼ suddenly i touch the "firmware upgrade" and some written showen up that said "wait 10 second ... bla bla.. ". i have wait 2 minutes and tried to go back. but touch not respond. i have rebooted the system, nothing happend. i have upgrade firmware from 5.0 to 6.0 Marsmallow, nothing changed. ATM i dont know what am i suppose to do. is there any way to fix this trouble. please help me if you can.
ATM these are my specs.
Device Model: D855TR
ROM: D855TR30b_00_0414
Thank you so much.
Best Regads.

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SPL 3.08
GSM 01.12.10
OS 1.5.4.2
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dosai.
Have you tried flashing from the bootloader to an official rom?
thanks for reverting, i have tried that too, but of no use.
Sounds to me like you didn't run the Cert_SPCS and EnableRapi cab files before flashing with ShellTool. Being stuck at the splash screen is a dead giveaway.
I never did understand why someone would attempt to flash a ROM without doing ALL the steps. . .
i did ran Cert_SPCS and EnableRapi cab before running the shelltool. shell tool took around 10 mins to complete the update.after restart, my phone stucked up in the boot screen!. (i remember not unlocking the cid before proceeding with the shelltool) .
is there any way to get the mobile working i am too worried.
Solution
Hi, press and hold the CamShot Button and press the Power button, when you see a multi-color screen you can make a update again.
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