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So this is my second S3 with an identical proximity sensor problem (phones are/were both completely stock) - hold it to your ear and the screen blanks like it should but lower it so you can enter a keypad number (like for voicemail) and the damn screen shuts off as soon as your finger comes near it! WTH? This is insanely frustrating but I haven't read of it happening to others nor did Telus tech support. Am I the only one to have this happen to (twice)?
Susido said:
So this is my second S3 with an identical proximity sensor problem (phones are/were both completely stock) - hold it to your ear and the screen blanks like it should but lower it so you can enter a keypad number (like for voicemail) and the damn screen shuts off as soon as your finger comes near it! WTH? This is insanely frustrating but I haven't read of it happening to others nor did Telus tech support. Am I the only one to have this happen to (twice)?
Click to expand...
Click to collapse
When you hold the phone down from your ear, putting your hand/fingers anywhere near the top part of the phone will cause the screen to turn off. The sensor is just to the right of the speaker, to the left of the front facing camera. It can be a bit frustrating at times, but just taking your time and making sure not to go too close to it is pretty much all you can do.
majingrim said:
When you hold the phone down from your ear, putting your hand/fingers anywhere near the top part of the phone will cause the screen to turn off. The sensor is just to the right of the speaker, to the left of the front facing camera. It can be a bit frustrating at times, but just taking your time and making sure not to go too close to it is pretty much all you can do.
Click to expand...
Click to collapse
This just seems a bit crazy to me. Some of the numbers I need to enter for my voicemail password include those that are on the top row of the keypad which is apparently close enough to the sensor to trigger it and blank the screen. I guess that explains why I have better luck with the numbers on the bottom keypad row. So the only thing I can do is hold the phone on the very bottom and very carefully slowly reach up with a finger and very gently tap one of those top-row numbers? That just seems too bizarre to be true - but I'll try it.
Hm, ive never had mine do this while typing. It does turn off if I put my finger up there but I've only done that on purpose, to test it. Never blacked out the screen on accident. Makes me wonder how differently you hold your phone than I, or maybe your proximity sensor is much more sensitive.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I don't think I hold the phone in any unusual way, I just hold it around the middle with my left hand and use the index finger of right hand to (try) and enter a keypad number. Sometimes (maybe about 1/2 the time) it works without an issue but when it decides to turn off the screen it can take me many tries before I am finally able to enter the complete 4 digit code. Just can't understand why any phone would be designed this way. If it's an overly sensitive proximity sensor I could understand that - but this is the second phone I've had with the exact same issue. I now try to not hold the phone to my ear at all but use the speaker function instead.
I'm having a problem where in low-light areas, my screen turns off a second after I turn it on. The only way I can get it to stay on is by plugging the phone in or unplugging it if it's already plugged in. It seems like there's an issue with the light sensor / proximity sensor that helps keep the device off when it's in your pocket. I'd like to fix, disable, or remove this feature. Anyone else having this issue or know how to fix it? I've encountered it before with the lightflow app where the solution was to remove lightflow, but this is built in which makes it more difficult. Fyi My phone is rooted.
No suggestions for a fix, sorry. I saw behavior like this (screen turning off) when I put mine in an arm band case with clear plastic covering the whole front of the phone. I assume the proximity sensor thought the phone was in a pocket, etc.
The only thing I can think of to simply learn more about the problem is to install CPU-Z and look in the Sensors section to see what the LGE Proximity sensor is reading.
A screen protector that covers the sensors can also cause this.
I get this in low light, too. I have to point it at a light source to get it to turn on. Very aggravating. The longer I use my G4, the more flaws I find.
Do you guys have a tempered glass screen protector on? I have this too, and confirmed this is what it's from. When I had one that didn't directly cover the sensor I had zero issue. It may also be that the sensor isn't that great or polls on too slow of an interval.
Sent from my VS986 using Tapatalk
Interesting. Does this happen in no-light situations as well? Or is there is a "dead zone" between normal light, and pitch dark?
I tried mine in an almost-fully-dark scenario, in a closet with the door almost fully closed. It turned on normally using both the power button, and double-tapping the screen. Mine is a Verizon model, 610B software.
Thanks @RedOCtobyr for pointing out it could be the screen protector
Juiced718 said:
Do you guys have a tempered glass screen protector on? I have this too, and confirmed this is what it's from. When I had one that didn't directly cover the sensor I had zero issue. It may also be that the sensor isn't that great or polls on too slow of an interval.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
Yes! I have the tempered glass screen protector. I'm going to remove it now. Besides this whole light sensor issue, I absolutely hate this thing. Compared to a plastic screen protector, I can barely move/drag my finger across the screen because it grips my finger so much. I also feel like it messes up the touch sensitivity so that a lot of lighter touches don't register. Whether that's true or not, the excessive grip this thing has on my fingers and this whole sensor issue is reason enough to tear this piece of crap off.
...
Yep. Light sensor now works in low-light situations but detects when it's being blocked in close proximity. It feels a lot better to touch the screen now as well. Anybody know of a good plastic screen protector to order off Amazon?
shbang said:
Thanks @RedOCtobyr for pointing out it could be the screen protector
Yes! I have the tempered glass screen protector. I'm going to remove it now. Besides this whole light sensor issue, I absolutely hate this thing. Compared to a plastic screen protector, I can barely move/drag my finger across the screen because it grips my finger so much. I also feel like it messes up the touch sensitivity so that a lot of lighter touches don't register. Whether that's true or not, the excessive grip this thing has on my fingers and this whole sensor issue is reason enough to tear this piece of crap off.
...
Yep. Light sensor now works in low-light situations but detects when it's being blocked in close proximity. It feels a lot better to touch the screen now as well. Anybody know of a good plastic screen protector to order off Amazon?
Click to expand...
Click to collapse
I love my tempered glass. Just not ones that cover that silly sensor. I can't say for sure but I feel my G3 glass also covered it without this issue, or at least from what I remember.
Sent from my VS986 using Tapatalk
RedOCtobyr said:
No suggestions for a fix, sorry. I saw behavior like this (screen turning off) when I put mine in an arm band case with clear plastic covering the whole front of the phone. I assume the proximity sensor thought the phone was in a pocket, etc.
The only thing I can think of to simply learn more about the problem is to install CPU-Z and look in the Sensors section to see what the LGE Proximity sensor is reading.
A screen protector that covers the sensors can also cause this.
Click to expand...
Click to collapse
how did you over come that issue with the armband. i am having the same problem right now thanks.
Follow steps below to re-calibrate proximity sensor(must with the glass protector is installed and which is sensor covered up)
1. TYPE "277634#*#" in phone dialer. Hidden Menu screen will show up.*
2. Select "Device Test"->"MT", it will show "system will be restarted", then choose OK.*
3. After reboot, GENESIS MiniOS 3.1 screen will show up, press "individual item+power" while power button is pressed.*
4. Next, find "sensor test", enter it(do not block the proximity sensor), the proximity sensor will be automatically calibrated. Then block proximity sensor two times to exit.*
5. Find "Back to the MainList", enter.*
6. Press "Normal boot+power" while power butten is pressed to reboot system, done.
Now the problem should be solved.
Sammae7 said:
I get this in low light, too. I have to point it at a light source to get it to turn on. Very aggravating. The longer I use my G4, the more flaws I find.
Click to expand...
Click to collapse
I have the exact same issue! So annoying omg
Completed this - will test if it worked
sampathkumar2811 said:
Follow steps below to re-calibrate proximity sensor(must with the glass protector is installed and which is sensor covered up)
1. TYPE "277634#*#" in phone dialer. Hidden Menu screen will show up.*
2. Select "Device Test"->"MT", it will show "system will be restarted", then choose OK.*
3. After reboot, GENESIS MiniOS 3.1 screen will show up, press "individual item+power" while power button is pressed.*
4. Next, find "sensor test", enter it(do not block the proximity sensor), the proximity sensor will be automatically calibrated. Then block proximity sensor two times to exit.*
5. Find "Back to the MainList", enter.*
6. Press "Normal boot+power" while power butten is pressed to reboot system, done.
Now the problem should be solved.
Click to expand...
Click to collapse
Thank you for this. Although on Marshmallow the Hidden menu code has changed. I found this on reddit which helped.
User: Tramagust (I can't link because I have not made enough posts yet )
"It is *#546368#*MODELNUMBER#
So for the international version it is *#546368#*815#
For the Dual sim version it is *#546368#*818#
I assume for the NA version it is *#546368#*811#"
I will see if it makes a difference. Cheers
dupz88 said:
Thank you for this. Although on Marshmallow the Hidden menu code has changed. I found this on reddit which helped.
User: Tramagust (I can't link because I have not made enough posts yet )
"It is *#546368#*MODELNUMBER#
So for the international version it is *#546368#*815#
For the Dual sim version it is *#546368#*818#
I assume for the NA version it is *#546368#*811#"
I will see if it makes a difference. Cheers
Click to expand...
Click to collapse
Yes that code is for lollipop.it is different as you said for marshamallow.
Forget all the "you need to not press hard" bull****, it's way simpler than that.
Register your finger while holding the phone in one hand, position your fingerprint on the sensor exactly as you would casually, keep registering it that way, from a limited position on a one handed held.
If you do a "proper" registering process of your fingers from artificial positions just because you think it helps the sensor, it won't work, even minimal changes in your finger shape will make it generate different keys that will not match a real life press.
I registered my fingers from positions I would practically use to unlock later on, the success rate is now 100% as long as I don't miss the sensor on dark screen, no matter the pressure or the time you hold your finger on the sensor, it will now work every single time
Corv0 said:
Forget all the "you need to not press hard" bull****, it's way simpler than that.
Register your finger while holding the phone in one hand, position your fingerprint on the sensor exactly as you would casually, keep registering it that way, from a limited position on a one handed held.
If you do a "proper" registering process of your fingers from artificial positions just because you think it helps the sensor, it won't work, even minimal changes in your finger shape will make it generate different keys that will not match a real life press.
I registered my fingers from positions I would practically use to unlock later on, the success rate is now 100% as long as I don't miss the sensor on dark screen, no matter the pressure or the time you hold your finger on the sensor, it will now work every single time
Click to expand...
Click to collapse
I tend to agree with you. I registered both right and left thumbs and they both work on command. No 2nd or 3rd attempts yet. Just register the thumbs like you would naturally hold them on the screen(flat).
I also feel like the fingerprint scanner icon is a bit misleading, given the fact that the sensorbis actually above the actual icon
Corv0 said:
Forget all the "you need to not press hard" bull****, it's way simpler than that.
Register your finger while holding the phone in one hand, position your fingerprint on the sensor exactly as you would casually, keep registering it that way, from a limited position on a one handed held.
If you do a "proper" registering process of your fingers from artificial positions just because you think it helps the sensor, it won't work, even minimal changes in your finger shape will make it generate different keys that will not match a real life press.
I registered my fingers from positions I would practically use to unlock later on, the success rate is now 100% as long as I don't miss the sensor on dark screen, no matter the pressure or the time you hold your finger on the sensor, it will now work every single time
Click to expand...
Click to collapse
But when I try to casually tap the screen to register fingerprint naturally, it won't register, keeps saying press harder or hold longer
Or register the same finger twice.. That's the better solution
Enviado desde mi SM-G975F mediante Tapatalk
Shuthefrontdoor said:
But when I try to casually tap the screen to register fingerprint naturally, it won't register, keeps saying press harder or hold longer
Click to expand...
Click to collapse
The tap needs a certain amount of pressure, not too light either
Corv0 said:
Forget all the "you need to not press hard" bull****, it's way simpler than that.
Register your finger while holding the phone in one hand, position your fingerprint on the sensor exactly as you would casually, keep registering it that way, from a limited position on a one handed held.
If you do a "proper" registering process of your fingers from artificial positions just because you think it helps the sensor, it won't work, even minimal changes in your finger shape will make it generate different keys that will not match a real life press.
I registered my fingers from positions I would practically use to unlock later on, the success rate is now 100% as long as I don't miss the sensor on dark screen, no matter the pressure or the time you hold your finger on the sensor, it will now work every single time
Click to expand...
Click to collapse
Same, and i registered the finger I'm going to be using most twice. Registered casually and from a natural position. I think mine has failed to unlock maybe 3 times in a week. In this case...keep it simple don't over think it.
Sensor is off
I noticed when the screen is off in dark mode and u take a flashlight on a angle of the screen i noticed the sensor is like a U shape just slighty to the left of the finger print icon, now that i kinda setup my finger print just a tat left og the finger print icon its been 100 procent i also noticed moist fingers work better . i could be wrong about it being a sensor but the U shape i think would be the sensor
wirelezzz said:
I noticed when the screen is off in dark mode and u take a flashlight on a angle of the screen i noticed the sensor is like a U shape just slighty to the left of the finger print icon, now that i kinda setup my finger print just a tat left og the finger print icon its been 100 procent i also noticed moist fingers work better . i could be wrong about it being a sensor but the U shape i think would be the sensor
Click to expand...
Click to collapse
You don't need to move your finger away, the sensing part of the sensor is perfectly aligned in the middle
New update on firmware.Science for snapdragon. SBA TO SD3. Made a world of difference for me. Can't wait for my replacement Whitestone to get here to see if sensor works any better with tempered glass. This update absolutely made a huge difference. Not slightly, very significant change for me. I register both thumbs twice and I couldn't get it to not unlock every time. 50+ unlocks and maybe 2 failures. I stopped counting at 50.
Will it work on verizon or only unlocked?
Sent from my SM-G975U using Tapatalk
im on ASC8 firmware on the G9750 10+ and its terrible. hopefully an update comes soon..
Mine has been pretty much perfect since the new firmware update.
Sent from my SM-G975F using Tapatalk
nugzo said:
New update on firmware.Science for snapdragon. SBA TO SD3. Made a world of difference for me. Can't wait for my replacement Whitestone to get here to see if sensor works any better with tempered glass. This update absolutely made a huge difference. Not slightly, very significant change for me. I register both thumbs twice and I couldn't get it to not unlock every time. 50+ unlocks and maybe 2 failures. I stopped counting at 50.
Click to expand...
Click to collapse
I'm waiting on my Whitestone replacement as well. Can you keep us informed on how the sensor works with your new install? I had to pull the last one. It was horrible. I miss my glass...
The problem for me and many people is that when the finger being scanned is dry, scanning won't work (and will be asked to "press harder"). Some people then try to press really hard and it will, forever, say "not match".
People with moisted fingers will not have this problem and will not understand the kind of people I mentioned above. Since I have S10+ for a month, I, kind of, know when the scanning will not work. I will use face scanning instead or if I really want to scan my finger with whatever reason, I just rub my nose with my thumb then it will 100% work (greasy nose does the trick).
I don't know if Samsung can ever fix this since it is not how accurate the reader is.
Dry fingers don't work with the fps even when removing the pre-installed screen protector?
I am debating to remove the screen protector and my main points are:
1. The protection offered by the pre installed screen protector is minimal either way.
2. That the screen colors and usage will become much better.
3. That the fps will work much better even with dry fingers due to the oleophovic coat of the screen.
Has anyone who removed the screen protector tested this?
madvinegar said:
Dry fingers don't work with the fps even when removing the pre-installed screen protector?
I am debating to remove the screen protector and my main points are:
1. The protection offered by the pre installed screen protector is minimal either way.
2. That the screen colors and usage will become much better.
3. That the fps will work much better even with dry fingers due to the oleophovic coat of the screen.
Has anyone who removed the screen protector tested this?
Click to expand...
Click to collapse
I removed mine yesterday and it does help a little with the fps. I still don't like the fps though, I would much rather have a Face ID equivalent. Or have the fps on the back.
itsachirpthing said:
I'm waiting on my Whitestone replacement as well. Can you keep us informed on how the sensor works with your new install? I had to pull the last one. It was horrible. I miss my glass...
Click to expand...
Click to collapse
I had reached out to Whitestone because my first install failed. I had the WSD on my s9+ and went through 5 or 6 in the year (I dropped my phone a lot). So I knew what I was doing, but the first try had a huge bubble. Tried doing the cleaning and reinstall with the backup glue and had a bunch of microscopic bubbles in the top and bottom (guessing I didn't clean it well enough before reinstall). I wasn't sure how to register warrenty wise because technically it worked fine, just was having FPS issues. They ended up replacing without me paying for the shipping which was awesome of them.
Recieved my replacement today, and the install is flawless. One thing to note is on the 10+ the absorb pads hook into the top tray not the bottom (that was a hell of a mess the first time). The original kit didn't come with the pads pre-installed like the replacement kit.
I haven't even gotten the latest OTA yet, and with the WSD glass, it's just as quick and success rate is the same as when I had the pre-installed protector. Might even be faster than my s9+ was...
I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
the.real.nps said:
I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
Click to expand...
Click to collapse
Do you have any case on the phone? Sometimes the case may interfere with ur proximity sensor and cause these issues.
Nope, none.
I have the same problem. But without solution yet.
Disable Google smart unlock feature. And check.
It was never enabled.
the.real.nps said:
It was never enabled.
Click to expand...
Click to collapse
Mind to share the screen shot of settings?
miststudent2011 said:
Mind to share the screen shot of settings?
Click to expand...
Click to collapse
Sure, just tell me which screen you want.
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
PintasMan said:
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
Click to expand...
Click to collapse
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
the.real.nps said:
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
Click to expand...
Click to collapse
Very strange. Anyway I tryed this glass screen protector and works well.
Use the hicare app to find the problem. Maybe you find a solution.
PintasMan said:
Very strange.
Click to expand...
Click to collapse
What is?
PintasMan said:
Use the hicare app to find the problem. Maybe you find a solution.
Click to expand...
Click to collapse
I just ran all the automatic tests. Didn't find any problems.
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
---------- Post added at 11:03 PM ---------- Previous post was at 10:57 PM ----------
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
NolanBart said:
I have the same problem. But without solution yet.
Click to expand...
Click to collapse
Sell the Huawei and buy the Galaxy S10 Plus.
varcor said:
Sell the Huawei and buy the Galaxy S10 Plus.
Click to expand...
Click to collapse
thats exactly i am doing
Any other ideas?
Or maybe I just a defective phone? Could other owners of View 20 say if their phones are fine?
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
Same problem noticed since day 1, found also no solution yet.
very disappointing.
ngagephone said:
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
Click to expand...
Click to collapse
Yeah, except it's not pointed upwards, it's pointed at a roughly 45 degree angle, so it should still work more or less fine. Maybe less fine than forward-facing sensor but still ok. And I doubt that thousands (millions?) of people who bought that phone experience the same problems and no one has mentioned it yet.
I'm on the second view 20... Sent first one back as I didn't like the warmish tint on the screen... Second one has a much cooler tone... Both do this with calls and my brother also has a view 20 and he has the same issue... Mine was from Amazon and he got his from carphone warehouse.
Got the phone few days ago. Most of the time, fingerprint works on first or second attempts. But now and then it takes 4-5 attempts. and on two occasions i had to try 8-9 times to get it to work. Is it a problem only i am facing or its a common problem? i already updated phone after buying. should i get it replaced or it will be ok with next update
Thanks.
common problem i think. not as fast as the previous one on N9
Well, it is not widespread or "common", some users complain about this, but this issue has been discussed at lenght since the first days of this device, do a search, you will find some useful tips, My sensor is very fast and accurate, I think it depends on several factors, temp, moisture, the way you registered the fingers, screen protectors, etc
Also, register the same finger multiple times... I believe you can add 5 fingerprints....
I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!
Mshawnlane said:
I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!
Click to expand...
Click to collapse
did you have the same issue as mine? like u had to make several attempts and sometimes even 8-9 times to make it work?
only time I've had problems with mine is when my hands have been extremely dry, putting slight moisture on my finger can make it scan better, but for the most part it works perfect unless I'm somewhere hot and dry.
I have similar issues when I have a screen protector on the phone. Sometimes I have to press multiple times, sometimes I have to press harder. Finally going without anything on the screen and the sensor works like a charm.
Screen touch sensitivity.
On my Note 10+ 5G (SM-N976U) I have a setting on the Display page (scroll down near the bottom) that increases touch sensitivity specifically for use with screen protectors. The screen itself is Gorilla Glass 6, which is twice as strong as Gorilla Glass 5, so, if you are the careful sort, you can get by without a glass protector. Even with an extra curved glass protector, with touch sensitivity turned up, I can use light gloves & still the capacitance works fine.
Touch sensitivity has nothing to do with the fingerprint sensor.
Mine works perfect with screen protector. Sure if you put new screen peotector, it takes time to recognise finger. But when protector sits perfect than no prob at all.
Sent from my SM-N976B using Tapatalk
Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems
peekie said:
Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems
Click to expand...
Click to collapse
Make a warranty claim, there is no point to complain here, sorry
winol said:
Make a warranty claim, there is no point to complain here, sorry
Click to expand...
Click to collapse
A hard reset solved the problem , it was not a complaint post i made but a comment on the fingerprint sensor, now fixed
I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9
clax6 said:
I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9
Click to expand...
Click to collapse
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.
Belimawr said:
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.
Click to expand...
Click to collapse
Yes, lick your finger everytime you want it to work in the midst of a pandemic that seems to be spread by the virus getting transmitted from the hands to the face everytime you touch it...
You can also try this - https://forum.xda-developers.com/galaxy-note-10+/themes/fingerprint-speed-hack-t4071893
No need to lick fingers now...
Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand
kimtiti said:
Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand
Click to expand...
Click to collapse
The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...
ultramag69 said:
The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...
Click to expand...
Click to collapse
Yes it's maximum 4 on this device, it helps a little also