Any hope for the WiFi? - Pixel C Q&A, Help & Troubleshooting

I recently purchased this device. And Wifi has been, not just abysmal but downright non existent. It was okay in 6.0 but when i upgraded it became worse now with 7.1 Beta it is unusable. I don't even care about having 7.1 Beta or Wifi speed anymore, what version or ROM will give me workable wifi that stays on?

Try dirty unicorns

I've never had an issue with WiFi... is it possible that it is hardware related? The only significant issue I've had is that the sound will turn off after the tablet is on for a long time and the only thing that fixes it is a reboot.

tkoreaper said:
I've never had an issue with WiFi... is it possible that it is hardware related? The only significant issue I've had is that the sound will turn off after the tablet is on for a long time and the only thing that fixes it is a reboot.
Click to expand...
Click to collapse
Hmm, it may be. I've heard of a few people RMAing their device for this, but it was okay with 6.0 (it came with 6.0), i think; So i'm holding up hope.

Try turning off location scanning for WiFi and Bluetooth in Settings under Location, then Scanning. I did that when I first got mine in March and never have had an issue with WiFi. Plus it saves battery as well. Other have mentioned no issues after doing this as well in another thread (http://forum.xda-developers.com/pixel-c/general/anandtech-depth-wifi-testing-t3345129/post69316108).

I have WiFi issues too.
Ver 6 was fine but current version you get full bars all is well.
Several hours later no bars, message attempting to validate.
Solution restart the device.
I complained on Google Boards.

Related

[Q] CM6 Wifi Sleep Policy still not working properly?

I've been having a problem on all of the recent nightlies, and i know lots of people are having the same problem on the CM6 RC2, where turning off the screen puts the wifi to sleep, even when you have the wifi sleep policy set to "Never".
I noticed this when i started trying to stream music from Grooveshark or Subsonic- if i turn the screen off, the song stops a few seconds later, presumable because it has run out of buffer.
Is anyone else still having the same problem? Does anyone have a workaround for this?
edit: it seems to have no problem staying awake on my home network, but my work network is where i have the problem- could it be something about the wifi network that is doing this?
well, strike that- i'm encountering the same problem on the 2.2 stock rooted ROM as well. it appears to be a problem with the wireless network here at work.
I might have left my phone screen on at home, which would have let everything buffer, preventing me from noticing the problem there, but i'm pretty sure the wifi sleep policy works correctly on my home network. Very strange.
This is easily reproducible for me as well and only started happening with CM6.
for me this happens on every rom, even stock. there has not been a day i've gone to bed and woken up 8hrs later with my wifi on.
criccio said:
This is easily reproducible for me as well and only started happening with CM6.
Click to expand...
Click to collapse
I'm glad I'm not the only one- though it seems to happen more to N1 owners, it seems this is happening to android users all over the place. From everything I've read today, no one can figure what causes it- there's no rhyme or reason to it. For me, the wifi sleep policy works correctly on my home network, but not my work one.
I read a post from a week ago somewhere that there was a fix coming from broadcom (those are the same people that are responsible for my router's wireless N problems with DD-WRT), but I don't know if that was referring to a Nexus One specific fix or a fix for all android phones.
I'm glad at least my wifi sleep policy works correctly at home, but the fact that, for some reason it doesn't work on a different network is extremely annoying.

[Issue] Complete loss of signal when not in use for an extended period of time

I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Same Here
just finally noticed this here too in NYC on T-Mobile phone bought unlocked from UK. I remember having similar problem with my nexus one thou it was eventually fixed but as it was then now I can fix it with a restart.
NewMossie said:
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Click to expand...
Click to collapse
Well with this only being released on Bell/Virgin in Canada it is hard to tell if the issue is network or device related
This is usually a SIM issue. Try someone else's to test, or just ask your Carrier for a new one.
In the meantime you can toggle Airplane Mode to bring your signal back.
Here are some example screenshots. In these cases my signal drops & returns very quickly without me doing anything.
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-29.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-12_NoData.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-41-08.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-40-59_NoData.png
I gotta run some more tests on my phone after an extended period of inactivity, but trying airplane mode last time freaked it out. It already thought it was in airplane mode when I tried to make a call. I had no signal, it said please turn off airplane mode, went to the setting, it was off, so I turned it on. I then tried turning it off, but while the check box responded the airplane logo would not go away in the statusbar. I had to reboot the device.
Hey Guys,
same problem here in germany. Signal drops when i leave the phone alone. But not every time. Over night the signal stays all the time.
sometimes even a reboot does not solve the problem... it drives me insane!
I'm also on Bell and on my second GNex. The first one had that issue as well, along with horizontal streaking on the screen so I returned it. I'll keep you posted if this handset also drops signal.
Spud387 said:
I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
Click to expand...
Click to collapse
As a heads up to this topic, there is a similar issue with Airplane mode turning itself on. The low signal/no signal issue and airplane mode might be related. The thread is here: http://forum.xda-developers.com/showthread.php?t=1387943. There is also an "issue" opened with Google about it.
To throw in my two cents, I've also noticed this issue occuring infrequently in nyc with tmo. Usually during the day at work the signal will drop down even though the phone hasn't moved. Usually it comes back but I have had fairly longer delays going from no signal areas to signal areas, sometimes 60-120 secs before the device recognizes the signal. I'm wondering if this is a result of the device polling for signal less often to conserve battery power.
Keep the information coming! This is how we work out the real bugs!
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
J0uns said:
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
Click to expand...
Click to collapse
UGKK7 isn't the newest. UGKL1 is.
Ive had the same exact issues as well. Have had a thread open for quite some time too.
http://forum.xda-developers.com/showthread.php?t=1365389
I tried UGKL1 last night and finally thought I had it working but still doing it.
I flashed Modaco lr6 this morning and haven't seen the issue since.
Before the flash, it would lose signal everytime it went to sleep
Is anyone here still having issues with the Galaxy going into Airplane mode after the phone is left in idle mode for hours? If my phone is left idle for a long time it goes into airphone mode and I have to restart the device to be able to make and receive calls. It's strange because I transferred my T-Mo account onto a new SIM card when I purchased my GNex.
I seriously hope this isn't a hardware related issue because I would be without a phone again...
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Spud387 said:
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Click to expand...
Click to collapse
I'm seeing weirdness as well - when I come out from under the subway, I can't get back a signal. Going to have to revert to stock (uuuuugggggggggh) and see if it persists.
I have the same issue and it happens nearly every night. I wake up in the morning with no signal and once I reboot I receive all of my messages etc. I am not sure if it started happening since I rooted and flashed Revolution HD but either way it is extremely irritating.
I have had this problem since I got my phone mid December. Over the past week it has become worse. I was anxiously awaiting the 4.0.2 upgrade.
I just upgraded to 4.0.2 yesterday, but unfortunately my signal dropped a few minutes ago. Grrrrrr, I had hoped that 4.0.2 would solve the issue, but apparently it doesn't. Maybe 4.0.3 will do the trick, but I don't expect this to be released very soon as they are rolling out 4.0.2 just now.
Android version 4.0.2
Baseband Version: I9250XXKK6
Kernel Version: 3.0.8-gaaa2611
[email protected]#1
Build Number: ICL53F
ICS stock; non-rooted

Random reboots

Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Yeah, they happen for me periodically. Not nearly as often as yours though. Mine is maybe once or twice a week max. But yes, slightly annoying.
Phone is completely stock, locked, unrooted. Running 3.2.2.
mrhohoha said:
Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Click to expand...
Click to collapse
Haven't had a single random reboot yet, had the phone for about a month now. Started with 3.1.3, then 3.2.1, now 3.2.2, rooted, running xposed (not a lot of modules).
What are you doing when the reboots happen (an app issue)?
Hw4ng3r said:
Haven't had a single random reboot yet, had the phone for about a month now. Started with 3.1.3, then 3.2.1, now 3.2.2, rooted, running xposed (not a lot of modules).
What are you doing when the reboots happen (an app issue)?
Click to expand...
Click to collapse
It's been all over the place, but often when the screen was actually off! The way I would know would be I'd pick up the phone and see that it asks for the PIN post reboot. If it helps, I've enabled encryption. I also have a work (exchange) email account set up as a device admin
I know there's ways of investigating this with logcats and last_kmsg, but I've had the phone 4 days and I cant imagine why it's spontaneously rebooting while doing literally nothing. Seeing as hardly anybody has had similar reboots (on XDA/OnePlus forums), could this be a hardware issue at all? I could possibly try reflashing the entire phone, but that would essentially be the same as a wiping data/cache, right?
Here's an idea - my LTE data/VoLTE is extremely spotty (on Reliance Jio which is in a beta test stage) - disconnects and connects VERY frequently, could that be triggering reboots at the baseband level? Now throwing ideas at the wall!
mrhohoha said:
Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Click to expand...
Click to collapse
Mine had random reboot issues recently on a trip. It only seemed to happen when I was using Google navigation combined with listening to music on my bluetooth headphones. I haven't tried that combination since the trip and haven't had any reboots since then.
Here's an idea - my LTE data/VoLTE is extremely spotty (on Reliance Jio which is in a beta test stage) - disconnects and connects VERY frequently, could that be triggering reboots at the baseband level? Now throwing ideas at the wall!
same issue
the reboots are random, and i could only know that the phone has rebooted itself if it ask for a pin upon scanning finger, went to service center and has OS flashed, but the problem still persist, for me some time when the phone hangs, some kind of pixels form on the screen, attaching a sample photo for reference, anybody experiencing this issue or am i the only one, and today the phone has completely stopped working, it is not switching on.
sbzrsd said:
the reboots are random, and i could only know that the phone has rebooted itself if it ask for a pin upon scanning finger, went to service center and has OS flashed, but the problem still persist, for me some time when the phone hangs, some kind of pixels form on the screen, attaching a sample photo for reference, anybody experiencing this issue or am i the only one, and today the phone has completely stopped working, it is not switching on.
Click to expand...
Click to collapse
Wow that is substantially worrying, and almost certainly not just a software issue I reckon. Try getting a replacement maybe? - or atleast ask the service folks for a mainboard replacement. Anybody else with reboot issues?
Doesn't really seem to be an OS bug, unless it happens in very niche use cases which I don't have anyway! Getting the replacement on Tuesday, fingers crossed for that one!
My friend and I both got a one plus 3. He does not have this problem but I have.
The reboot is random but usually happens during charging. Sometimes it even turns off.
I have tried to ask for a replacement but they rejected me. Still communicating with the support staffs
mrhohoha said:
Wow that is substantially worrying, and almost certainly not just a software issue I reckon. Try getting a replacement maybe? - or atleast ask the service folks for a mainboard replacement. Anybody else with reboot issues?
Doesn't really seem to be an OS bug, unless it happens in very niche use cases which I don't have anyway! Getting the replacement on Tuesday, fingers crossed for that one!
Click to expand...
Click to collapse
Went to service center in Gurgaon, getting a replacement for motherboard, as oneplus policy doesn't give replacement handset, have to SETTLE for this, i dont know how many days this whole process is going to take, will update you guys about it when i get the phone back.
I have the same issue, random reboots usually when screen is off.
3.2.1, root + xposed... for me it started with 3.2.0 update
marleyfan61 said:
Mine had random reboot issues recently on a trip. It only seemed to happen when I was using Google navigation combined with listening to music on my bluetooth headphones. I haven't tried that combination since the trip and haven't had any reboots since then.
Click to expand...
Click to collapse
I experienced a similar scenario twice, only seems to happen on long trips, 3+ hours. I was using Waze with Plex streaming audio over car Bluetooth. I have not had this on shorter trips, 1-2 hours. I'm typically plugged into the dash car charger. Otherwise, haven't had issues. Never rooted 3.2.2.
Situation Update
Got the replacement OP3 on August 9. Have now seen 2 random reboots since. Once while paired to the car Bluetooth, once after finishing a call.
I have till August 19 to decide whether to keep this device or ask for replacement number two! Overall, the reboot situation is a lot better on this device, but I can't help wonder - why any at all?
Seems at this point to either be a bug with the Bluetooth implementation AND/OR with the dual SIM functionality where repeated switching between SIMs for every call. (I use one SIM for calls and texts, another for data)
Can anyone confirm the situation on a custom ROM as opposed to stock? I'm running stock 3.2.2
Aaaaand now we have an ota claiming to fix 'auto-reboot issues' - 3.2.4 :laugh:
The reboots were so sparsely documented compared to the other stuff that I ended up getting a replacement for a s/w issue!
Anyway - you folks reboot free now? Post results with 3.2.4 please
I had three back to back random reboots while using Google Maps and Amazon Kindle in the background. Weird.
I've yet to have a random reboot on 3.2.4
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Got my very first reboot :crying:
I'm on 3.2.4 with bl unlocked, rooted, Xposed, twrp
Had several reboots while driving and navigating on google maps one after the other. Maybe it is to do with the GPS sensor but its annoying coz you need it most when u r navigating turn by turn
jonynoname said:
Had several reboots while driving and navigating on google maps one after the other. Maybe it is to do with the GPS sensor but its annoying coz you need it most when u r navigating turn by turn
Click to expand...
Click to collapse
Agree. It happens only when I drive with gmaps running on background. When the screen times out, the phone, instead of shutting down the display, goes to hard reboot.
I've never had this issue until I moved to the latest update. Weird. Annoying.
I had my first reboot a few hours ago (with 3.2.4). I was connected to Bluetooth in my Car. Noticed it, as my car told me that mein Phone is now connected. No gmaps or something with GPS runinng.
Looks like Bluetooth is the Problem.

Any of you install 7.1.1?

I've had the notification for a bit about the update, and I held off for a little bit awaiting to see initial reviews of overall stability of the build, changes, etc.. Seems like nobody has bothered with it from the looks of it lol.
So I'm just curious if there are any users of 7.1.1 and about their overall experience with the preview.
Using 7.1 since release. Works good so far. I have just seen one problem: Sometimes sound does not work at all until I reboot my device. Everything else seems working fine.
tux95 said:
Using 7.1 since release. Works good so far. I have just seen one problem: Sometimes sound does not work at all until I reboot my device. Everything else seems working fine.
Click to expand...
Click to collapse
Hmmmm. That'd be annoying but minor. How's your battery life seem?
At the end of the day I have mostly about 30% left. I use it in university and for movies. It is like android 7. 0 in my opinion.
Same issue with sound loss. Very annoying as I use my pixel c as radio alarm. You guessed right, it's averaging about 50:50 so far. I wonder if the pixel phones have this issue, but I haven't seen any out cry and will assume not.
I'm also experiencing poor WiFi connectivity that requires frequent restarts. Whilst I know many people had this with the early builds (both soft and hard) is not something I had to deal with much. Since installing 7.1.1 I'd say it's averaging once a day.
This is what I feared when they announced that it was in beta for all but the Pixel phones: a semi-broken and half-hearted approach for all but those coming from Apple. It's pretty poor second class citizenship with El goog these days. I'm not sure I'll be buying any more of 'their' devices.
I do not know how Google broke WiFi, it is just a minor update.
Often I try to browse "You are offline"
The device sees access points but will not connect, with a device that only can communicate with WiFi this is kind of a big deal.
Reboot the device connects to access points.
Not seen any wifi problems.
kjwaugh said:
Not seen any wifi problems.
Click to expand...
Click to collapse
I am not the only person complaining.
1) Leave it on my home access point, maybe in day get no bars.
2) Turn off/on WiFi full bars, but say connecting..... times out and does not connect
3) Press the On/off button restart
4) Works find for maybe another day
My Pixel C had zero issue now I got a WiFi but on the "Beta"
So 7.1 still beta right? I need to be on the beta channel to get it?
no, final is out, but has not rolled out everywhere yet.
I had the sound issue on both MM and N, but I haven't had it on the stable release of N yet.

Verizon S8+ Bugs and Issues

Hi everyone,
I have 2 Galaxy S8+ from Verizon and here are my issues:
Past issues:
One of them did not come with the Galaxy Apps store (Not the plays store), and that phone also experienced the DQA issue
Current issues:
If I turn on Fingerprint gestures, the fingerprint sensor will stop working, this was an issue I had from the day I got the phone and has continued even through the updates. Here's a thread I made about it a while ago : https://forum.xda-developers.com/galaxy-s8+/help/fingerprint-sensor-t3595614
My internal speaker has detached, or at least I think that is the issue, as sometimes when I am in a phone call and shake the phone just a little bit, it will either start making a weird buzz sound or completely cut off the sound. Shaking it again will fix it, that's why I think it's a physical issue. I haven't dropped my phone and just in case I ever do, I have a case and a screen protector on it, and neither of them (phone, case, screen protector) have any damage marks on them.
The Biggest Issue: Currently this is the most annoying bug I am experiencing is that whenever I go to lock screen and security in the setting app, it crashes the settings app. I also can't use the search function in the settings app, as it crashes the app withing a few seconds. The lock screen and security is the only menu in which I experience this, I am 99% sure this is due to me turning on Secure startup. I had it turned on a few days after I got the phone and it worked great, I had to turn it off once, about a month ago in order to get a quicker boot. After that I was experiencing issues turning it back on (meaning I turned it on, rebooted the phone and it would not work) , after some persistence, I was able to get it to work and it has worked and still works.
One thing to mention is that I had done the most recent system update, I am not sure this issue was caused by at, since the inability so search in the setting menu has happened prior to the latest update.
I have tried everything other than a full factory reset (wiping all cache, wiping apps cache, reset setting, reset network settings), which I refuse to do, It is absolutely unacceptable for me to pay this much for this phone and have so many issues with it, I have factory resetted my phone (Samsung's recommendation) in order to fix the first issue listed above, multiple times and it did not work.
At this point I really don't know what to do, Samsung support has been useless in this, I don't wish to replace my phone right now as I need it to much to even give up for one day, If anyone has any advice/fix other than factory resetting, I'll happily try it.
Thank you,
GGgamer16
Sounds like a factory reset is needed. I just tried all you mentioned with zero problems on the newest update w/ navbar options and experienced none of that. Speaker problem is most likely hardware related.
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
*Hooligan* said:
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
Click to expand...
Click to collapse
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
brandonc0526 said:
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
Click to expand...
Click to collapse
Yeah I have tried changing channels. It didn't matter. I'm on 2.4 GHz.
I found a possible fix from another forum. I changed my wifi encryption from wpa2 AES/tkip to wpa2 tkip only last night and was rock solid after that point. I didn't have any more wifi issues... Just wanted to mention this change for other people. I usually got 5+disconnects every night. I'm gonna try just the AES option tonight and see how it acts.

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