Help! Sim Card Problem - OnePlus 3 Questions & Answers

HI guys
I Have A Problem In My OP3
Sim 2 give the caller Not available most the time
and as especially when turn on the cellular data on the sim 1
Is That Hardware Or Software Problem ?

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andresboni said:
Ever since i updated on february 2019 update the issue surface 3 days after i updated. My primary sim card network stopped working saying "sim not allowed" while my other sim card from the other telecom works? I already sent this to the service center but it appears they have no clue what is happening. They tried downgrading the phone to oreo but still my phone does not accept my primary sim network
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Ps. I tried my primary sim network on my s7 edge and iphone, It works perfectly.
Click to expand...
Click to collapse
Hi @andresboni
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