Hi everyone. I have upgraded to pixel xl and proud to be an owner of this giant. One thing is irritating me that the vibration intensity is too high for my phone. Sometimes it behaves normally but sometimes it becomes weird. When I contacted Google support they said it's a known issue and will be resolved in the next update patch. Have you guys face any problem like this?
If you do please share your experience.
Thank you.
sahilarora2003 said:
Hi everyone. I have upgraded to pixel xl and proud to be an owner of this giant. One thing is irritating me that the vibration intensity is too high for my phone. Sometimes it behaves normally but sometimes it becomes weird. When I contacted Google support they said it's a known issue and will be resolved in the next update patch. Have you guys face any problem like this?
If you do please share your experience.
Thank you.
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Click to collapse
I dig the vibration and haptic feedback on this device. It's pretty intense but tight. Coming from a OnePlus One, which had the most wonky vibration, it's a nice change
sahilarora2003 said:
Hi everyone. I have upgraded to pixel xl and proud to be an owner of this giant. One thing is irritating me that the vibration intensity is too high for my phone. Sometimes it behaves normally but sometimes it becomes weird. When I contacted Google support they said it's a known issue and will be resolved in the next update patch. Have you guys face any problem like this?
If you do please share your experience.
Thank you.
Click to expand...
Click to collapse
I'm very disappointed about that issue.
I simply loved the phone, but on the second day of use the strange vibration noise started.
For sure, in my case, is a manufacturing defect.
The vibration motor seems to be broken. The vibration mode is so intense, that it seems to make a "scratchy" sound at the end of each vibration. It's almost like the vibration motor is loose or something inside the phone is loose and the vibration noise gets worse.
And the worst of all is that I imported the phone to Brazil, and now I don't have any idea how can I receive support to my phone.
Related
Hi everybody
I'm suffering from a sound problem while making calls. Sound in call got buzzes sometimes, seems periodically, means that i can guest when it is muted completely (about 0.5s duration) or when it's like strong wind sound beating at the opposite line's micro. I tested this with a waiting piece of music from a friend (his provider offer a waiting song when people are waiting to get connect to him) and the song got buzzes and muted at exact points.
It's not caused by ROMs, as i change rom almost everyweek and the issue remains constantly.
I did some testing methods relating to sim:
- Put my sim in other handset, sound is good.
- Put other sim in my DHD, sound is bad but with other buzz and muted circles
- Put other provider's sims in my DHD, same stories
So i guess it's not because of sim-card.
I've had this problem for a while, and decide to ask here because i cannot find out a proper solution. My phone has the latest radio.
After clarifying and asking some of my friends, i found this problem is not speaker-related (which i fear the most) but mobile signal-related. The symptom is getting better or worse when i "touch" the two prongs next to the simcard, under the bottom hood. They are the antenna of this phone, right? I tried to raise them a little bit, or lower them a little bit (of course very small changes because these components are tiny and seems fragile) because i heard somebody in XDA told so to improve signal strength or something like that. But the issue only changed (better or worse, hardly to realize), it didn't disappear.
So anyone can give me a suggestion on this case? What do i suppose to do to make call quality better? Because it is annoying really! Have ever imagine a high-end device would provide such a poor service for a basic purpose like this. I often lose information or important points during conversations because of this f***ing issue! Not good at all!
Thanks in advance.
Hello everyone? Anyone can help?
Sent from my HTC Desire HD using XDA App
i had this problem before. Its the hardware. Brought it to HTC 3 times before they exchanged a new set for me
Really? Sounds very badly! Is there any other way to repair, because my handset is rooted and not bought officially from HTC agents so it's a pain to contact with HTC, especially when they appear to be not really helpful like in your case @topucash
well, you can always flash a RUU or restore from your backup of the stock rom. I actually had to request for a 1 to 1 exchange , else i expect myself to visit them forever
Can not really follow you. What did you mean by "else i expect myself to visit them forever"?
And what did HTC tell you about this issue? Did they call them "hardware problem" or something?
Any one can help me please, i'm dying of suffering from this awful issue
Is anybody else experiencing a loud, rattling sound from the vibrator? It sounds like the motor is loose or something. Not sure if I should RMA or not.
Sent from my Pixel XL using Tapatalk
Cheater912 said:
Is anybody else experiencing a loud, rattling sound from the vibrator? It sounds like the motor is loose or something. Not sure if I should RMA or not.
Sent from my Pixel XL using Tapatalk
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I saw another person had posted a nightmare story about this issue yes. Support gave him the run around by having him take it to a certified cell phone repair spot and they said the same thing as him that something wasn't right with it. That it was an obvious hardware failure. Then support through google if I remember correctly, gave him more slack about the issue... I don't have this issue thank god but I've seen people with the issue on here yes.
Found the post.
http://forum.xda-developers.com/pixel-xl/how-to/pitiful-google-support-experience-t3500246
thewebsiteisdown said:
I saw another person had posted a nightmare story about this issue yes. Support gave him the run around by having him take it to a certified cell phone repair spot and they said the same thing as him that something wasn't right with it. That it was an obvious hardware failure. Then support through google if I remember correctly, gave him more slack about the issue... I don't have this issue thank god but I've seen people with the issue on here yes.
Found the post.
http://forum.xda-developers.com/pixel-xl/how-to/pitiful-google-support-experience-t3500246
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Do you think I can get it replaced at Best Buy? I bought it there last night. I would imagine they have to?
Thanks for the info
Sent from my Pixel XL using Tapatalk
Cheater912 said:
Do you think I can get it replaced at Best Buy? I bought it there last night. I would imagine they have to?
Thanks for the info
Sent from my Pixel XL using Tapatalk
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Click to collapse
They have a good return policy, I believe thirty days from receipt . I'd get it replaced right away, sounds like you have a defective one yes. I'd also make sure that it sounds right in front of them with the new one too though if I was you.
I had an HTC 10 have this very same issue and Sprint tech immediately deemed it defective and gave me a new one.
Sent from my Pixel XL using Tapatalk
The best buy I bought it from wasn't accepting returns or exchanges on black Friday weekend, but I found one that did. I still hear the noise on the new phone, but it's completely bearable. I'm glad I bought it from a physical store (don't care about the bootloader). Thanks for the info guys
Sent from my Pixel XL using Tapatalk
Mine doesn't rattle, but it almost sounds like a buzzer.
This is happening on mine, it's super loud and annoying. I loved the phone up until this issue. Just contacted Google and they told me to basically break the phone completely or kick rocks, extremely upset.
Mine gives a weird crackling sound sometimes when on vibrate. The strange thing is that it sounds like it's coming from the speaker and not the vibration motor. Sounds like the sound crackling issue but mine happens on vibrate!
Low023 said:
This is happening on mine, it's super loud and annoying. I loved the phone up until this issue. Just contacted Google and they told me to basically break the phone completely or kick rocks, extremely upset.
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Click to collapse
That doesn't really make sense. You should obv chat them back. Do the proper troubleshooting. Factory reset and set up as completely new. If it still happens it's a hardware issue (most likely is) and they will absolutely replace it..
aholeinthewor1d said:
That doesn't really make sense. You should obv chat them back. Do the proper troubleshooting. Factory reset and set up as completely new. If it still happens it's a hardware issue (most likely is) and they will absolutely replace it..
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Click to collapse
I plan on calling them once a week until I get a new phone. It's not a software issue at all. The little vibration motor is unattached from it's mount point and it rattles against the chassis.
As it sits now, the only thing I could do is simply open the Pixel XL and reattach the motor with an adhesive. This is the worst part really, If I where to open it and fix it, my payed warranty through the Google store would be settled. If I where to "break" the phone I would use the warranty to provide the replacement. All this to get a phone that is not embarrassing when you get notifications because of a manufacturer defect.
So I'm stuck until they recognise it for what it is, a manufacturing defect. Just a quick Google search turns up many YouTube videos of people being effected by this awful sound. Try it yourself Google "Pixel vibration rattle" and sort by videos. This many in just a few months might indicate a wide spread problem, rattle gate if you will.
Even worse, on Android 7.1.1 there is no global vibrate toggle, you have to change the apps individual notification setting and the option is to just turn off notifications rather than a vibration toggle. Extremely inconvenient when it's as loud as it is. Oh and the vibration feeling is weak so it's like a horrible notification tone lol.
/rant over.
Still love you Google, this is just not the way I would have expected dealing with this issue outright.
Hi,
Since I bought this phone I have (randomly) problems in out and in calls.
The other day, I had a phone interview (that I couldn't hear anything because of it) so I decided to do something.
It could be in every call, the sound suddenly sound like the volume decreases to almost 0 and like I lost my signal together.
During those calls I'm with full 4G signal and now with Feb patch (the same issue was with January patch).
Is that a familiar issue?
I'm very frustrated that my $900 flagship can't do (almost) any calls.
No, not heard of this one before. Have you contacted Google for assistance?
sounds like an escort issue
efee123 said:
Hi,
Since I bought this phone I have (randomly) problems in out and in calls.
The other day, I had a phone interview (that I couldn't hear anything because of it) so I decided to do something.
It could be in every call, the sound suddenly sound like the volume decreases to almost 0 and like I lost my signal together.
During those calls I'm with full 4G signal and now with Feb patch (the same issue was with January patch).
Is that a familiar issue?
I'm very frustrated that my $900 flagship can't do (almost) any calls.
Click to expand...
Click to collapse
I've had call issues as well. Many times I've made a call that actually went through... But I couldn't hear a ring or the other person, and they couldn't hear me. I've been trying several things to track down the issue. I'm thinking it may have something to do with wearing a smartwatch....
The watch is somehow intercepting the call. I have a Samsung Gear S3
flex360 said:
sounds like an escort issue
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Click to collapse
Nice! ??
efee123 said:
Hi, Since I bought this phone I have (randomly) problems in out and in calls.
Click to expand...
Click to collapse
Which carrier are you using?
Where in the World are your signals from?
Taimen_#1
Hey y'all, just for the record unfortunately the other day I had to RMA mine because all of the sudden no matter what I tried the other person couldn't hear me unless I put my mouth right up against the mic. I tried the latest factory image and restored to like new condition and everything else I could think of but the problem still persist.
Samuel Holland said:
Hey y'all, just for the record unfortunately the other day I had to RMA mine because all of the sudden no matter what I tried the other person couldn't hear me unless I put my mouth right up against the mic. I tried the latest factory image and restored to like new condition and everything else I could think of but the problem still persist.
Click to expand...
Click to collapse
I've had similar problems, google support was useless and just want to RMA to device every time. Um, how about you actually look at the code guys?
Has anyone noticed strange static, buzzing noises coming out of the top speaker during the phone call?
It's not happening all the time but I can hear it on most calls. Sounds like internal antennas or something like that.
3XL UK, tried both EE and Three.
Some users reported that turning off HD calling may help but this is not available to do here in UK.
Already with Google customer service, waiting for their reply.
I wonder how many units may be affected.
Please post if you have this issue or not
wazka2 said:
Has anyone noticed strange static, buzzing noises coming out of the top speaker during the phone call?
It's not happening all the time but I can hear it on most calls. Sounds like internal antennas or something like that.
3XL UK, tried both EE and Three.
Some users reported that turning off HD calling may help but this is not available to do here in UK.
Already with Google customer service, waiting for their reply.
I wonder how many units may be affected.
Please post if you have this issue or not
Click to expand...
Click to collapse
I had this issue on one call, but now I don't but I did get an RMA for it.
DespairFactor said:
I had this issue on one call, but now I don't but I did get an RMA for it.
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Click to collapse
So is your RMA device free from that problem?
wazka2 said:
So is your RMA device free from that problem?
Click to expand...
Click to collapse
Haven't opened it yet to test
DespairFactor said:
Haven't opened it yet to test
Click to expand...
Click to collapse
Let me know please
I too have this issue.
But this issue is more pronounced when I am on VoLTE calls.
Contacted Google Support and yet to receive a response from them.
I have been offered RMA from Google but I want to hold on for now to see if an update will fix it. I reckon most phones have it but not everyone notice it or is bothered.
RMA'd for this issue and replacement still had it but was much quieter than original phone. Keeping replacement. It's clearly a shielding problem. Thanks for playing pixel lottery.
djy said:
RMA'd for this issue and replacement still had it but was much quieter than original phone. Keeping replacement. It's clearly a shielding problem. Thanks for playing pixel lottery.
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Click to collapse
Thanks for feedback.
From your experience, does it happens on every call you make?
For me I can only hear it on some calls.
Someone on Reddit posted that:
Update from OP : Today I met the Google technician at a public cafe - this is the guy assigned by Google support to pick my mobile for servicing. He calmly asked me to unlock the phone and hand it to him, I did, and then he popped out the sim. He switched to another sim, (he was carrying one) and toggled airplane mode and back.
He placed a call and handed the phone over to me. I was like, meh, I've already tried this. But surprisingly, I got no static, no noise. I thought it was a temporary thing, so I ordered coffee and we continued talking about the device while I kept trying to call friends and test the device. No issues again!
He then explained the issue to me - this device earpiece isn't the problem, the baseband/kernel on this device causes it to have lesser signal strength. As soon as I switched to a network with proper VOLTE, the issue disappeared. This is because not all network towers are compatible with this version of the modem's software. Either the networks need signal strength upgrades, or baseband kernels need fixing. Either way, Google is already working with service providers to fix such issues.
He then asked me to not submit the device for repair/factory inspection. I was so confused by not being able to reproduce the issue then, so I went along with his suggestion.
So now, I have a perfectly working device that suffers in poor signal conditions... What happened with your device?
Every call but some worse than others. Sounds like PSU or GPU coil whine.
Someone should ask that Google employee why it doesn't happen on my old S5 (which had over a dozen modems), my wife's 6S, and the Z3 in my car? Why is there static on wifi calls or bluetooth calls?
If it's bothering you, RMA now while replacements are still new phones.
Same problem. Already have the RMA in route.
Have you tried calls via WhatsApp, doing same?
djy said:
Every call but some worse than others. Sounds like PSU or GPU coil whine.
Someone should ask that Google employee why it doesn't happen on my old S5 (which had over a dozen modems), my wife's 6S, and the Z3 in my car? Why is there static on wifi calls or bluetooth calls?
If it's bothering you, RMA now while replacements are still new phones.
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Click to collapse
That's the thing , I tried friends Xiaomi mi 6 and it's perfectly clear without any background noises.
Mine is not always present it's coming and going. I am affriad I will get worse that the one I have now.
I will wait and see how much it bothers be
Probably all units got it to some degree.
I played the Pixel lottery and lost. The replacement was three times worse. Crazy... 100% sure this is a shielding issue. Google has promised to make it right. I am sending the replacement back and they are sending out another new unit. Round 2
Wow I had this issue on Pixel 2 XL and thought they might have fixed it on Pixel 3 XL.. Looks like they made it worse.. I wonder when Pixel phones will be free of bugs.. probably Pixel 10 XL
htusa said:
I played the Pixel lottery and lost. The replacement was three times worse. Crazy... 100% sure this is a shielding issue. Google has promised to make it right. I am sending the replacement back and they are sending out another new unit. Round 2
Click to expand...
Click to collapse
Sad
Keep us updated on this please?
ram4ufriends said:
Wow I had this issue on Pixel 2 XL and thought they might have fixed it on Pixel 3 XL.. Looks like they made it worse.. I wonder when Pixel phones will be free of bugs.. probably Pixel 10 XL
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I had same problem on my Pixel 2.
Just to update everyone. I have decided to return my phone and reorder with black Friday offering £40 off.
New phone has perfectly clear earpiece, no more static noises.
If it bothers you keep exchanging until you get a good one !
I have the same problem with buzzing in the earpiece during call. Additionally many people say that they can not hear me correctly, my voice is skipping. I hope that they will fix it in the next update as it seems to be modem related. Some calls are normal and some have these problems. Unfortunately I can not RMA as Google is not officially selling pixels in Poland.
wazka2 said:
Just to update everyone. I have decided to return my phone and reorder with black Friday offering £40 off.
New phone has perfectly clear earpiece, no more static noises.
If it bothers you keep exchanging until you get a good one !
Click to expand...
Click to collapse
Have you tried making calls in areas with poor signal that's usually where it's the worst. Sometimes my device has this issue and sometimes it doesn't on the 4th one so I gave up with RMA lottery.
zetsumeikuro said:
Have you tried making calls in areas with poor signal that's usually where it's the worst. Sometimes my device has this issue and sometimes it doesn't on the 4th one so I gave up with RMA lottery.
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Click to collapse
My first one was bad at my house and this one is perfect
Hello.
I have bought a Mi9 se and im really happy with it until i discovered a problem in calling feature.
I have the latest rom of Miui(11).
The problem im facing is that at random time in calls, caller cannot hear me or my voice is shuttering like there is no signal, but i can hear him very good and my signal is everytime good.
I have bought this device from another person with the warranty On for some months ago but the store that the other person bought the phone is now closed and unfortunately there is no official warranty in my country, so for now i have no warranty available to send it and fix it.
Is that a problem of miui 11? Or a modem problem?
Thanks in advance,
Michael
You're not alone. In my case during a phone call (not always) I can't hear the other person (when he calls me). Switching to speaker or starting a new phone call helps. I think it can be the problem of ultrasound sensor. I'm brushing the little crates next to earpiece and I think it helps for some time. I'm on miui 12 android 10 and faced this problem couple days ago. So I don't think it's software related.
coolek33 said:
You're not alone. In my case during a phone call (not always) I can't hear the other person (when he calls me). Switching to speaker or starting a new phone call helps. I think it can be the problem of ultrasound sensor. I'm brushing the little crates next to earpiece and I think it helps for some time. I'm on miui 12 android 10 and faced this problem couple days ago. So I don't think it's software related.
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Click to collapse
Good afternoon,
I have a similar problem. When I talk on my cell phone, the sound starts to decrease in the handset and it's as if a robot is talking.
I have to end the calls and call again and after that the call will be good. At first it happened almost every month and now almost every day.
Is there a solution to the problem?
I have the latest updates
Thank you
Solution? Doubt it. Clean the speakerphone area with tooth brush. Maybe it's dirty and getting ultrasound sensor confused.
Yes, I have solution. Install other dialer app. I'm using "GDialer-47.0.304052675-publicbeta-arm64_Patched_by_DJ.apk" and I don't have problems anymore with calls. It's very annoying bug.
maky111 said:
Good afternoon,
I have a similar problem. When I talk on my cell phone, the sound starts to decrease in the handset and it's as if a robot is talking.
I have to end the calls and call again and after that the call will be good. At first it happened almost every month and now almost every day.
Is there a solution to the problem?
I have the latest updates
Thank you
Click to expand...
Click to collapse
The same here. Did you fix It?