I traded mine in for a V20. It is suppose to arrive today in the mail. My question is how do i send back the Note 7? do i have to pay to send it in? not sure how this works.
accordingtoome said:
I traded mine in for a V20. It is suppose to arrive today in the mail. My question is how do i send back the Note 7? do i have to pay to send it in? not sure how this works.
Click to expand...
Click to collapse
You are supposed to be getting a separate box directly from Samsung. I got it today. It is ridiculous with ceramic plates in case the phone catches on for during transit.
Sent from my XT1650 using Tapatalk
Great so i just wait until they send me a box? fine by me. IM done with this phone. I cant stand the curved screen..
Mr. Toad said:
You are supposed to be getting a separate box directly from Samsung. I got it today. It is ridiculous with ceramic plates in case the phone catches on for during transit.
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
are you including all the Accessories?
Sent from my SM-N930V using Tapatalk
You don't send the accessories. Call Samsung and they will send you a box in a few days.
Sent from my SM-T817V using Tapatalk
leyvatron said:
You don't send the accessories. Call Samsung and they will send you a box in a few days.
Sent from my SM-T817V using Tapatalk
Click to expand...
Click to collapse
sweet. Verizon said they would send me a box
Sent from my SM-N930V using Tapatalk
12iVaL116 said:
sweet. Verizon said they would send me a box
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
You're good then.
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Sent from my SM-T817V using Tapatalk
12iVaL116 said:
are you including all the Accessories?
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Just the phone.
Sent from my XT1650 using Tapatalk
How did y'all get the box? Its been well over 2 weeks and i still have not received anything?
Vic35 said:
How did y'all get the box? Its been well over 2 weeks and i still have not received anything?
Click to expand...
Click to collapse
Same here. I think they are letting the guys who handled the first recall work on sending out the boxes!
So i guess we just keep the phone. No box yet. The V20 is dope
I called Verizon AGAIN a few days ago and finally spoke with someone who had a clue. He said they just got the boxes and a SKU has been assigned to them so they can ship them out. He said I should be getting mine in 3 to 5 business days.
Well if they send a box ill send back the phone. im not going out of my way to do it. Im really liking the V20 now.
I received my replacement phone(S7edge) on Oct 20 and was told I would get the "special Box" to send back my Note7, soon. Well it has been 10 days and I received the box on the 11th day. So long Note 7, I am really gonna miss you! I really did like the phone! The Note 8 cant get here fast enough!
bjtcars said:
I called Verizon AGAIN a few days ago and finally spoke with someone who had a clue. He said they just got the boxes and a SKU has been assigned to them so they can ship them out. He said I should be getting mine in 3 to 5 business days.
Click to expand...
Click to collapse
Did you get it?
Turns out that Verizon gave me the phone number to the Samsung center handling the recall boxes. I got that box sent 2nd day air and I put the phone in it and send it UPS ground.
I called to see if they got the phone and they said they did and my check will be sent in a couple of days. I asked what check and they are sending me a full price refund (over $800) !
billinaz said:
Did you get it?
Turns out that Verizon gave me the phone number to the Samsung center handling the recall boxes. I got that box sent 2nd day air and I put the phone in it and send it UPS ground.
I called to see if they got the phone and they said they did and my check will be sent in a couple of days. I asked what check and they are sending me a full price refund (over $800) !
Click to expand...
Click to collapse
Yes I got it today and brought it to the UPS store. Did you pay full price for yours? I did with mine which was a mistake,hopefully it won't take too long to get a refund.
bjtcars said:
Yes I got it today and brought it to the UPS store. Did you pay full price for yours? I did with mine which was a mistake,hopefully it won't take too long to get a refund.
Click to expand...
Click to collapse
No, I paid for an upgrade ($299)
---------- Post added at 06:31 PM ---------- Previous post was at 06:28 PM ----------
I got a box for my phone, then I got a second. A third just shipped.
I too waited patiently for the return shipment box to arrive. I finally gave up and called Verizon support asking when the return shipment box would arrive, given that I will not receive credit until I send it back. They made up some story about having already shipped it to me a week ago, but quickly offered to reship it. It arrived via FedEx this morning.
My question is, are people keeping the S pen when returning the awesome Note 7? I have someone with a Note 5 that may find it useful.
Lots of inconsistencies throughout this process.
I just got off the phone with the local Verizon corporate store. The lady said I need to bring the phone to them to get a refund of what i paid ($299+tax). I mentioned hearing about a special box to return the phone to Samsung and the lady said they take care of all that for me.
She also said starting 7th they will be deactivating the phones that are still in use.
billinaz said:
Same here. I think they are letting the guys who handled the first recall work on sending out the boxes!
Click to expand...
Click to collapse
I got a box and returned the phone. I got a second box the other day.
Today I got 2 more boxes!
Related
I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
olly666 said:
I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
Click to expand...
Click to collapse
I bought my N8 10 days ago and immeditely applied for the Google Play Store credit - I haven't received the confirmation email either. I have called 3 times and written to Samsung Support from their Facebook page several times. I was told that they are having issues with this process and that a supervisor would call me within 24 hours. That was 5 days ago..... no call yet. They're really making us work for that $25.
Got I t pretty fast actually then I got a 10 dollar prepaid debit card because I participated in a survey for Samsung about screen sizes for the next note 3. I guess theyre real interested on what is too small too big and jussssst right. Thanks samsung. I didn't believe theyd send me anything but sure enough about a week later I got it in the mail.
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Moral of the story. Read those emails Samsung sends you when you register because they offer you to take surveys sometimes and even thought they might take 20 minutes they actually do pay up.
Sent from my GT-N5110 using Tapatalk 2
exibm said:
I bought my N8 10 days ago and immeditely applied for the Google Play Store credit - I haven't received the confirmation email either. I have called 3 times and written to Samsung Support from their Facebook page several times. I was told that they are having issues with this process and that a supervisor would call me within 24 hours. That was 5 days ago..... no call yet. They're really making us work for that $25.
Click to expand...
Click to collapse
Ugh, how frustrating! I would say it's comforting to know I'm not the only one, but not really.
janjannsen99 said:
Got I t pretty fast actually then I got a 10 dollar prepaid debit card because I participated in a survey for Samsung about screen sizes for the next note 3. I guess theyre real interested on what is too small too big and jussssst right. Thanks samsung. I didn't believe theyd send me anything but sure enough about a week later I got it in the mail.
Moral of the story. Read those emails Samsung sends you when you register because they offer you to take surveys sometimes and even thought they might take 20 minutes they actually do pay up.
Sent from my GT-N5110 using Tapatalk 2
Click to expand...
Click to collapse
Lucky you x 2
I originally purchased my Note on June 8th but had to do a few exchanges during the week. I now have a perfect unit so I went online to register and received the email with the promotion code in minutes.
Success
olly666 said:
I filled out the form over an hour ago and it said they would email me the code but I still haven't received it. Any ideas? Thanks.
Click to expand...
Click to collapse
Here's proof that the squeeky wheel gets the grease - I finally got my confirmation email from Samsung with my Google Play promotion code. It showed up in my Spam folder.
exibm said:
Here's proof that the squeeky wheel gets the grease - I finally got my confirmation email from Samsung with my Google Play promotion code. It showed up in my Spam folder.
Click to expand...
Click to collapse
Same here. thanks for the tip!
Sent from my GT-N5100 using Tapatalk 2
Guess no $25 credit on the ATT Note 8
Model # isn't listed on the form so I guess it's not eligible....Go figure!
I got the new black/brown one and you cant register it on the samsung site or select a model number from the perks site for the $25. That's frustrating
Sent from my GT-N5110 using xda premium
inmnbob said:
I got the new black/brown one and you cant register it on the samsung site or select a model number from the perks site for the $25. That's frustrating
Sent from my GT-N5110 using xda premium
Click to expand...
Click to collapse
R u sure, I got mine yesterday and got my 25 credit today. I got the brown and black as well.
Sent from my EVO using xda app-developers app
If so, how long did it take from the time they got your phone?
billinaz said:
If so, how long did it take from the time they got your phone?
Click to expand...
Click to collapse
My phone was received on Oct 21st and I have still not received my check. Today makes 14 business days when I call the hotline they told me give it to mid next week. I'm frustrated to say the least.
What date did they receive your return?
https://www.reddit.com/r/GalaxyNote..._purchased_their_note_7_from/#bottom-comments
all these people are waiting too
i waited 2 weeks and called yesterday and said still l have 10-14 more days!!! not happy!
oneandroidnut said:
i waited 2 weeks and called yesterday and said still l have 10-14 more days!!! not happy!
Click to expand...
Click to collapse
Not sure why kinda scam they really pulling and they have absolutely no information when you call, they just extend the date. They can't provide you tracking for the check , can't tell you if your check has been shipped, no email correspondence, and no way to check the status of your return. Samsung's advanced return system. What a joke
AndroiderM said:
Not sure why kinda scam they really pulling and they have absolutely no information when you call, they just extend the date. They can't provide you tracking for the check , can't tell you if your check has been shipped, no email correspondence, and no way to check the status of your return. Samsung's advanced return system. What a joke
Click to expand...
Click to collapse
Yeah it's bs. I'm starting to get mad. That $864 is essentially my pixel payment lol
Sent from my Pixel XL using Tapatalk
I'm supposed to be getting a bill credit from Verizon next month, but last night I received a package to return my note 7 which I have not had in my possession for over a month, and checked my orders section on my Verizon account and have a new order pending for a return of merchandise. If Verizon screws me on this I'm going to be ticked. I will fight it.
oneandroidnut said:
Yeah it's bs. I'm starting to get mad. That $864 is essentially my pixel payment lol
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
same thing here except for my V20, pixel is too back ordered for me.
Anybody get check yet??
Sent from my Pixel XL using Tapatalk
Finally got something from Verizon after numerous calls, I paid full price for the N7. I am suprised they are refunding me for the accessories as well. It also says they are sending me another return box I already got 2 and returned the phone a few weeks ago.
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $923.30, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
Thank you
I got an email about receiving a check and the bill credit. Then I was just checking my bank account and noticed a change and it was the refund from the phone.
I called Samsung today and they told me 4 to 8 business days to get the check. It's been since Oct 31 when I they received the Note 7.
I got my check in the mail yesterday! I forgot about it, actually, so it was a nice surprise lol
leyvatron said:
I called Samsung today and they told me 4 to 8 business days to get the check. It's been since Oct 31 when I they received the Note 7.
Click to expand...
Click to collapse
They received mine on Oct 24th i checked tracking yesterday! Hope I get sometime soon!!!
oneandroidnut said:
They received mine on Oct 24th i checked tracking yesterday! Hope I get sometime soon!!!
Click to expand...
Click to collapse
Yesterday I received a compensation email from Samsung. It says its a repair self ticket but shows compensation request on the title.
leyvatron said:
Yesterday I received a compensation email from Samsung. It says its a repair self ticket but shows compensation request on the title.
Click to expand...
Click to collapse
ok?????
I actually got a check yesterday.
Got a check
But it was only 54 dollars. Supposed to get a 100 dollar bill credit, plus I lost my monthly payments I had paid towards the two note 7s while I had them. Definitely lost out a bit on this deal but love my V20
Anybody get one from Samsung yet?
I got a complete refund for my note 7 that I paid 2 year contract price for ($339). Still have the phone. I called twice about a box and never got one...safe to say now I have a free phone. I pray that Samsung doesn't kill switch these phones. Think I read somewhere that 12/15 was D-day for all remaining note 7s. Can anyone else confirm this?
Got mine check today from Samsung finally! $945 woohoo! Not bad for paying $600!
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Sent from my Pixel XL using Tapatalk
Does anyone know when they're going to be available to order again? I've been on Googles waitlist for awhile now, there's no ETA. and i sent them an email yesterday and they replied back with this..
Hi Jeremy,
Thanks for getting in touch with Google.
I understand that you'd like to purchase a new Pixel phone. I know how curious you would be right now, however, as the system states, you'd have to wait till the product is delivered to you. The shipping is based on the location, area and the type of city you're in. We don't have information about the shipping of an order. It's based on the Estimated delivery date issued to you. As you've already got the information about the delivery, that is the best date we could give you at the moment.
I wish we had any additional facilities, however, as the company has its own policies, we wouldn't be able to deliver the product to you in short period of time.
I hope you understand our limitations.
If you have any more questions, please reply to this email. I'm happy to help!
Thanks!
Mike A
Click to expand...
Click to collapse
I have a feeling I'm gonna run out of time with the note 7 and wanted to go with the xl, but i can't wait forever.
Anyone have any insight?
Check nowinstock website and run the page refresh extension with "out of stock" phrase alert.
They've had them available for ordering on and off every week. They had many last week, in stock lasted for days.
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Shouldn't i get a notification from them that they're back in Stock if I'm in the waiting list?
slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.
slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
I think that "specialist" lied to you. I have been watching and the website hasn't showed them in Stock all week
ibcody said:
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.
Click to expand...
Click to collapse
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered
8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!
JTProuhet said:
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered
Click to expand...
Click to collapse
As did I. Cancelled my Verizon order and should be getting my Silver 128gb XL in next week!
Did any of you guys spring for the accidental protection deal?
clockcycle said:
8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!
Click to expand...
Click to collapse
Where were you getting that info?
JTProuhet said:
Where were you getting that info?
Click to expand...
Click to collapse
I checked Google Store, 10:49pm est still available.
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clockcycle said:
I checked Google Store, 10:49pm est still available.
Click to expand...
Click to collapse
Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere
I order my pixel xl around November 5th~8th (can't remember when exactly) and google told me it would be delivered at around December 15th-19th. Today I got an email that they've already sent it and that it coming till the 22th. I signed for the accidental protection deal cuz I'm not a careful person :S I hope it pays off.
JTProuhet said:
Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere
Click to expand...
Click to collapse
Congratulations!
tried to register on that site (nowinstock) and it told me that they don't accept emails from that provider....It's a gmail!??? oh well...so much for setting an alert. looking for a Quite Black 128gb XL... manual refreshed it is...
EDIT: Got it figured out. col site, never knew it existed...
Does anyone have any idea why it takes so long to restock these phones? Why are not cargo ships full of them unloading every day? I would guess some component is in short supply?
And an observation, why did google make a useless 32G model with no expansion slot? If they made a 64G and 128G model there would be a lot less problems. Of course most people would probably buy the 64G model and they would not get to sell the $100 upgrade.
Sooo, I didn't think I was getting this, but I got an email saying I was eligible last week. Anyway, this week will be 4 weeks since I received my phone. I'm hoping to get it by next week in case Google has any black friday/cyber Monday deals.
Anyone gotten the credit yet?
still waiting for this crap
Lucky you, I preowned and I am not eligible for a stupid reason. I can't even find the deal anymore to see why. Big disappointment in that.
gettinwicked said:
Sooo, I didn't think I was getting this, but I got an email saying I was eligible last week. Anyway, this week will be 4 weeks since I received my phone. I'm hoping to get it by next week in case Google has any black friday/cyber Monday deals.
Anyone gotten the credit yet?
Click to expand...
Click to collapse
I was just wondering the same thing. Just like my 6 months free youtube music which ended up only being a 30 day free trial for me.
TheUndertaker21 said:
still waiting for this crap
Click to expand...
Click to collapse
I takes a few weeks dude. They wait until the return period is over so you don't get a free $50. Last year with the home mini, it was right at 4 weeks if I remember right. So, it should come any day now.
I wouldn't be surprised if they wait the full six weeks in order to get past the Black Friday deals.
henderjr said:
I wouldn't be surprised if they wait the full six weeks in order to get past the Black Friday deals.
Click to expand...
Click to collapse
I'll be PISSED. That would be such BS.
mine arrived during the night...
Found mine today
Yais! Hopefully mine is here today too! $50 Google home hub for the win!
I might use mine to buy another Pixel on black Friday and sell this one on swappa [emoji23]
J/k but seriously the price drop makes me feel like such a sucker for buying early. Oh well.
Sent from my Pixel 3 XL using Tapatalk
Check Google Pay, my credit showed up in the Google Pay app even though I didn't get any email or notification
Yeah! But buy what though?
But what are you all planning to buy with it? So far my options are the Pixel Stand or Skullcandy Riff. Leaning more towards the Riff, good reviews for $50, wireless & assistant too. As for the stand, they aren't that special, just another wireless stand. I see soon more certified and Made for Google wireless chargers coming in the future which could be cheaper than the Pixel stand.
Also, expires this Dec 31. So have to use it before that! So might just go for that Riff.
.
.
.
.
.
or you could buy 3 Google Cardboards..haha! :laugh:
Got mine as well and while looking at stuff in the Google store to buy I came across this. I'm pissed, so I emailed their support to give me my free home hub.
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superchilpil said:
Got mine as well and while looking at stuff in the Google store to buy I came across this. I'm pissed, so I emailed their support to give me my free home hub. View attachment 4644430
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
Thinking about it now, I think I will write to them too.
superchilpil said:
Got mine as well and while looking at stuff in the Google store to buy I came across this. I'm pissed, so I emailed their support to give me my free home hub. View attachment 4644430
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
Aaditya91 said:
Thinking about it now, I think I will write to them too.
Click to expand...
Click to collapse
Let us know what they say. I doubt they'll just hand you one but there's no harm in asking. Good luck!
Sent from my Pixel 3 XL using Tapatalk
Sweet. I got mine too. They didn't actually send me a notification that I received it, but it is showing in my account.
draiken78 said:
Sweet. I got mine too. They didn't actually send me a notification that I received it, but it is showing in my account.
Click to expand...
Click to collapse
Good call! I haven't gotten an email yet, but after seeing this, I checked, and sure enough! Def getting a home hub for $50 next Thursday.
superchilpil said:
Got mine as well and while looking at stuff in the Google store to buy I came across this. I'm pissed, so I emailed their support to give me my free home hub. View attachment 4644430
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
Let us know! I seriously doubt they'll honor this for anyone who bought earlier though. Next year I am definitely waiting for black Friday before buying the pixel 4xl...
Does this only apply to those who bought directly from google store?
Creating this post to keep track of trade ins and any problems. Sent in pixel 3 xl today dropped it off, my last trade in was for the s10 plus sent note 8 had burn in and everything was accepted and good.
cheapshot789 said:
Creating this post to keep track of trade ins and any problems. Sent in pixel 3 xl today dropped it off, my last trade in was for the s10 plus sent note 8 had burn in and everything was accepted and good.
Click to expand...
Click to collapse
Did you send accessories as well, or just the device?
kxdaorbit said:
Did you send accessories as well, or just the device?
Click to expand...
Click to collapse
No just the device you don't need anything else
I'll be sending in a pristine iPhone 6 64gb to VZW for $450. Keeping my Note 8 as back up.
Sent from my SM-N975U using Tapatalk
Just for info i record the phone and packing just to have proof
i had 3 note 9s to trade for three 10+'s -- thats $1,800.00 in trade credit that I want to make sure I dont have any problems with.
I took videos of all 3 phones being reset in realtime. I then sent an email to samsung with a link to the videos and photos. got a ticket number in case any issues. all 3 phones in factory fresh no scratch direct from the factory mint level condition so I expect zero issues but best to have insurance in place.
Sent my Pixel 3XL in. Of course took pics and a video. Extreme bubble wrap as well.
Sent from my SM-N975U1 using Tapatalk
Well they received my phone yesterday got email now being evaluated i sent in really fast to avoid the overload of trade ins coming in. It seems that when they start having issues when they have so many
Do anyone think these are going to be any issue? Screen and everything else are in pristine condition and I did chat with Samsung explaining the condition and they said as long screen and back galas is not cracked, I should be fine and I even saved that chat. After seeing this thread, I kept feeling bad for not mailing the phone on Wednesday itself.
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I have never done in trade in before and don;t know what to expect. When should I expect to recieve return instructions for the trade in? I recieved my note on Friday - but have not gotten anything from Samsung yet ?
Geekser said:
I have never done in trade in before and don;t know what to expect. When should I expect to recieve return instructions for the trade in? I recieved my note on Friday - but have not gotten anything from Samsung yet ?
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That's what I was expecting to receive an email from Samsung but if you go to your Samsung order, you will see the FedEx label
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I got the "Welcome to the Samsung trade in program" right after I got the delivered email when I got the Note10+
I did the trade in earlier for the S10+ and it went smooth. I'm just repeating what i did and expect the same. I removed all accounts, took pictures of the entire phone and the factory data reset process and put them in the shipping box with the other side of the shipper that says to leave in the box. I also put the trade in S10+ in it's original box.
Last time I did get an email from samsung accepting the trade in as well. That was a few weeks after I shipped it.
Dropping it off at fed ex tomorrow
chowdarygm said:
That's what I was expecting to receive an email from Samsung but if you go to your Samsung order, you will see the FedEx label
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I logged into my Samsung Account and do not see any shipping lables. IN the list under "My Orders" I see a referrabce to my trade in - when I click on that it goes to "Page cannot be found" page. Guess I need to contact support?
Geekser said:
I logged into my Samsung Account and do not see any shipping lables. IN the list under "My Orders" I see a referrabce to my trade in - when I click on that it goes to "Page cannot be found" page. Guess I need to contact support?
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Probably.
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chowdarygm said:
Probably.
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probably what?
Geekser said:
probably what?
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You probably need to contact Samsung support. I checked in my orders page and I see the label in my trade in section of the order.
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Mine is set for delivery tomorrow.
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Got an email today that one of the 3 note 9 trade ins were delivered. Email states 5-7 working days for the status on the trade in.
Like others i took videos, sent photos, and started a ticket to show links to where these images can be viewed at. All 3 had the original box, the original plastic overlay on the screen as well as the back plastic overlay. I even included the charger brick, cable (never used them anyway) the tool to swap the stylus tip and the bar codes tmo shipped with them. I did keep the ear buds and cushions though..
Same here, 5-7 days for evaluation. S10e mint condition, recorded long video of shiny front & back surfaces and the packing process. Wrapped inside bubble foil.
marctronixx said:
Got an email today that one of the 3 note 9 trade ins were delivered. Email states 5-7 working days for the status on the trade in.
Like others i took videos, sent photos, and started a ticket to show links to where these images can be viewed at. All 3 had the original box, the original plastic overlay on the screen as well as the back plastic overlay. I even included the charger brick, cable (never used them anyway) the tool to swap the stylus tip and the bar codes tmo shipped with them. I did keep the ear buds and cushions though..
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You sent in the box and everything else just in case as the customer support said they don't need any of these?
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