Develop Bugs

Photos from google photos

Just bough a nexus 5x, how can i download back to my nexus 5x the photos from google photos?

GTX90 said:
Just bough a nexus 5x, how can i download back to my nexus 5x the photos from google photos?
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As long as you're logged into the same Google account they will download automatically.
Sent from my Nexus 9 using XDA-Developers mobile app

jd1639 said:
As long as you're logged into the same Google account they will download automatically.
Sent from my Nexus 9 using XDA-Developers mobile app
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Same account but they don't download.. how can i start that manually?

First, did you upload the pics from your previous device? Go into photos and in the upper left hand corner are three horizontal bars. Click on that, then go to settings and make sure back up & sync is on.

jd1639 said:
First, did you upload the pics from your previous device? Go into photos and in the upper left hand corner are three horizontal bars. Click on that, then go to settings and make sure back up & sync is on.
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Yes if full of photos.. yes sync is up, i see photos but they aren't stored on my device as when i click on my device folders those are empty

Sync only uploads them to photos. it does not DL any. You can download them only one at a time with the Android app by viewing a photo and than tapping the three dots. Otherwise view them from the cloud. On a PC you can create a downloadable zip of whatever ones you want and then copy those to your phone. But they may end up as dups on your phone as it may get confused with the one on your SD card and the one on photos since it didn't originally upload the exact on on the SD card. Complete PITA.

adobeman said:
Sync only uploads them to photos. it does not DL any. You can download them only one at a time with the Android app by viewing a photo and than tapping the three dots. Otherwise view them from the cloud. On a PC you can create a downloadable zip of whatever ones you want and then copy those to your phone. But they may end up as dups on your phone as it may get confused with the one on your SD card and the one on photos since it didn't originally upload the exact on on the SD card. Complete PITA.
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Thanks for help, i think they need to enable that option..

GTX90 said:
Thanks for help, i think they need to enable that option..
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Yeah, it would be a nice option especially if you could mark certain photos in bulk to come down over Wi-Fi. But it is contrary to Google's movement to all cloud based content and devices with non-expandable storage. That said they let you pin music from Google play music so why not the same for photo albums.

Yeah it kind of defeats the purpose of Google Photos cloud storage if you go for trying to download a whole bunch of them to your device. I've restored my 5X once just to start off fresh and it actually felt refreshing not to worry about my locally store pics getting cleared.
I do agree that pinning cloud albums would be nice to do for offline viewing just like Google Play Music.
Sent from my Nexus 5X using Tapatalk

Portrait mode creates a new folder?

Every time I take photos in portrait mode it creates a folder just for the two pictures. Every time. Anyone notice it

imtjnotu said:
Every time I take photos in portrait mode it creates a folder just for the two pictures. Every time. Anyone notice it
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Yes. I found your thread because I'm looking to find a way to turn this off. It makes it tedious to view the photos from a third-party app or to copy the photos to your desktop.
Sent from my Pixel 2 XL using Tapatalk

Paddy Landau said:
Yes. I found your thread because I'm looking to find a way to turn this off. It makes it tedious to view the photos from a third-party app or to copy the photos to your desktop.
Sent from my Pixel 2 XL using Tapatalk
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this was my same gripe. i connected it to my computer and had to manually go though every folder to choose the one photo iw anted. i ended up just going onto the google photos website and downloading from there

I've posted a query on the Google Product Forums. Let's see if we get a response.
https://productforums.google.com/forum/#!category-topic/phone-by-google/qScg2CMrzGA
Sent from my Pixel 2 XL using Tapatalk

Paddy Landau said:
I've posted a query on the Google Product Forums. Let's see if we get a response.
https://productforums.google.com/forum/#!category-topic/phone-by-google/qScg2CMrzGA
Sent from my Pixel 2 XL using Tapatalk
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thanks for this. ill be checking in as well... makes it a hassle to even upload pictures to this forum using the app or any app period

The question has been answered. Unfortunately, it's not what we want to hear.
… this is by design and there is no way to disable that at this time.
Go to system settings>about phone and leave feedback for the team about this
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Paddy Landau said:
The question has been answered. Unfortunately, it's not what we want to hear.
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Ya I saw this when I woke up. No help. I sent the feedback like they asked and attached a picture

This is literally how it looks when I have to find a photo to send to someone

imtjnotu said:
This is literally how it looks when I have to find a photo to send to someone
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Why don't you use a Gallery like Google Photos or QuickPic ?
So you can select the pictures that you want and then click on share.

emixamsonaz said:
Why don't you use a Gallery like Google Photos or QuickPic ?
So you can select the pictures that you want and then click on share.
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Quick Pic shows me the folders. And, this doesn't help at all when transferring to the desktop. Also, when you delete a photo, the empty folder remains. It was not at all well thought out or tested with regular people.
Sent from my Pixel 2 XL using Tapatalk

Paddy Landau said:
Quick Pic shows me the folders. And, this doesn't help at all when transferring to the desktop. Also, when you delete a photo, the empty folder remains. It was not at all well thought out or tested with regular people.
Sent from my Pixel 2 XL using Tapatalk
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If I remember well, you could select to display only the pictures in Quickpic, I'm not sure though. I will check this once back home.

emixamsonaz said:
Why don't you use a Gallery like Google Photos or QuickPic ?
So you can select the pictures that you want and then click on share.
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Click to collapse
This is part of Google messages. When you select to add a photo and click the icon to go into your folders to look. You can't use photos on Google messages to select what you want

I created a post on the Pixel Forum about this exact issue. I am also using Quickpic to move the portrait folders into the default camera gallery.
Camera: Portrait Mode creates individual folders for every Portrait Mode photo taken

Yes I hate this, what a stupid way to organize portrait mode pics.
They need to fix this, its a deal breaker for me... not worth having it this way just creates a big mess
sent from my Pixel 2 XL or Note FE

This bugged me so I tried numerous gallery apps. Only Google photos handles portrait shots properly.
Sent from my Pixel 2 XL using Tapatalk

imtjnotu said:
This is part of Google messages. When you select to add a photo and click the icon to go into your folders to look. You can't use photos on Google messages to select what you want
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It's not a problem with Google Messages, it's a problem with how you're using the software.
When you're getting to the Document Chooser, you're selecting "Images" which brings up a folder view. Instead of doing that, press "Photos" from further down on the left and you'll see a proper gallery view.
While it's annoying to use in QuickPic, if anything the new organization structure forced me to realize that the way I was accessing images in the software was actually inefficient all along and I just never realized it, and I've started using Photos for all of my snapped photos and QuickPic for all the rest (with the Camera folder hidden).

Anybody got solution ?

I just use Tasker shell commands to move files around to where I want them to be.
In this case, I have it set to move the two images into a folder of my choosing, and then delete the now empty folders. Gotta love Tasker lol

Good idea!

rickysidhu_ said:
I just use Tasker shell commands to move files around to where I want them to be.
In this case, I have it set to move the two images into a folder of my choosing, and then delete the now empty folders. Gotta love Tasker lol
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Could you elaborate? How do you have it set up to do this? I can't work out how to create the correct task to do this...
Sent from my Pixel 2 XL using Tapatalk

Google Photos "Out of Storage" email

Hey everyone, I got a strange email about my Google photos account being out of storage. It says in order to continue backing up my photos at original quality I need to buy more storage. The Pixel 2 XL has free unlimited backup of original quality photos. The only other device set to backup my photos is my Shield K1 tablet, and I double checked that it is set to the free "high quality" option. The last device I had uploading original quality photos was my Nexus 5X, and it isn't even listed in my Google account anymore.
Has anyone else received an email like this from Google? I never did while using my OG Pixel, and I've been using my 2xl since October 28 with no problem.

Here's the screenshot of the email.

benhaube1 said:
Hey everyone, I got a strange email about my Google photos account being out of storage...
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Are you using more than one Google account? The first time I activated Photos backup on my P2XL, I got the unlimited storage offer notification and activated it. Call Google and get it sorted.... may be because you were an "early adopter".

v12xke said:
Are you using more than one Google account? The first time I activated Photos backup on my P2XL, I got the unlimited storage offer notification and activated it. Call Google and get it sorted.... may be because you were an "early adopter".
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Thanks, I only have 1 Google account linked to the phone, and in the photos app it says it's backing up the full resolution photos. So, I'm not really sure why they sent the email. Is there any way of knowing if my photos are in fact getting uploaded as originals?

benhaube1 said:
Thanks, I only have 1 Google account linked to the phone, and in the photos app it says it's backing up the full resolution photos. So, I'm not really sure why they sent the email. Is there any way of knowing if my photos are in fact getting uploaded as originals?
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Download a few and compare with those in your DCIM folder? Mine are. Videos, too.

benhaube1 said:
Here's the screenshot of the email.
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Have you ever looked at Google Drive under Drive storage where the 17 GB are occupied.
Sent from my Pixel 2 XL using XDA Labs

In Google Photos, go to Settings - Back Up & Sync. Does it say something like "Photos & Videos uploaded from your Pixel before <date> get unlimited free storage at Original quality?"
Sent from my Pixel 2 XL using Tapatalk

I'd check that's even a legit email, reply to it and see what email address comes up and show us...
Doesn't look real to me.
Sent from my Pixel 2 XL using Tapatalk

No longer have unlimited photo storage?

Hey all, I recently installed AquariOS onto my device, and now I don't seem to have unlimited photo storage. Help with this would be appreciated, thanks

TCUofficial said:
Hey all, I recently installed AquariOS onto my device, and now I don't seem to have unlimited photo storage. Help with this would be appreciated, thanks
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Sounds like you should post in the AquariOS G+ page or their ROM thread to get someone from AquariOS dev team to look into it.

TCUofficial said:
Hey all, I recently installed AquariOS onto my device, and now I don't seem to have unlimited photo storage. Help with this would be appreciated, thanks
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How did you check? Does Google Photos no longer say you have unlimited free storage until a specific date? A screenshot would help.
Sent from my Pixel 2 XL using Tapatalk

...my experience doesn't have any experience to do with ROMs (I'm on stock), but I've had experience that, for whatever reason, my pictures were being backed up to my Google Photos (unlimited) AND my Google Drive (15GB freely offered)! So, as my phone would "free up space" and delete my pictures after saving them to my Google Photos account, my Google Drive would fill up to no space because they weren't doing the same!
My Google Drive is set up to have my Google Photos included as a folder. I think somewhere along the way it got mixed up. In the end, I was able to either 1) move the pictures to Google Photos folder and it freed up space or 2) copy the photos to my computer, delete them from the Google Drive, extract and put them unto my phone, and have Google Photos app re-upload them.
It's most likely you (OP) are having a problem with the ROM, but I just wanted to give my experience just in case you or someone else runs into the same issue as me...
note: this was back on Oreo 8.1 Feb update patch. All other info in my sig...

Question Google Photos "On This Day"

I ditched Microsoft One Drive to go all in with Google 1 upon purchase of my shiny Pixel 6 Pro, but I'm really missing my daily notification at 6am with photos from over the years dating back since my 1st pictures titled "On This Day", it's nice having a brew looking back over the years while you wake up especially when it's a special day like kids birthdays etc... It really does cheer me up. Google photos has some sort of memories thing but they have now disappeared from the app,
I have everything turned on and when I switched to Google photos/Google 1, I painfully uploaded separate albums into yearly folders which consist of around 17,000 pics/videos but still nothing, I had a memory show up in an album at the top of my photos that it thinks I'd be interested in but it consisted of about 6 pics in a slide show format which is just a big NO. I really want "On This Day" back with daily notification spanning across all the years like Ms One Drive does. I do love the speed of Google photos tho.
Am I being thick or does google photos not cater for this as I'm so close to ditching google 1 and going back to Microsoft One Drive. I have searched and posted in Pixel Help Community's to find out that Google may have just given up on these functions. Any advice muchly appreciated.

Wait did you upload to Google Drive or Google Photos? You need them to be uploaded to Google Photos for all the memories. When you do that, there's no need to create albums of years, Google Photos takes care of all that. You'll get stories at the top.

EeZeEpEe said:
I'm getting the notification just fine. Not sure if the exact time but once a day I'll get something.
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Hi, thanks for the reply could I ask a couple of questions if you don't mind answering when you have time?
Have you been using Google photos for a while? (Do I maybe need to give it time, as I've had my pics uploaded for about 2 weeks ish?)
Is it just exact pictures from this specific day from past years?
Are the presented as a video slide mode or just pictures that you manual scroll through?
I wouldn't mind what time of day I got a notification as long as I could just go and look on each new day.
Many thanks for you time much appreciated.

m1ckbr1t said:
Hi, thanks for the reply could I ask a couple of questions if you don't mind answering when you have time?
Have you been using Google photos for a while? (Do I maybe need to give it time, as I've had my pics uploaded for about 2 weeks ish?)
Is it just exact pictures from this specific day from past years?
Are the presented as a video slide mode or just pictures that you manual scroll through?
I wouldn't mind what time of day I got them just that I get them or I can go and look on each new day.
Many thanks for you time much appreciated.
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Hey check my updated reply.
- I've been using using Google Photos since day one it came out. I have 60,000+ photos according to my Google Dashboard.
- The stories are usually within a couple days of the today's date.
- They're stories just like on Instagram, Facebook, etc. but if you swipe up you can get an option to "View Day".

EeZeEpEe said:
Hey check my updated reply.
I've been using using Google Photos since day one it came out.
The stories are usually within a couple days of the today's date.
They're stories just like on Instagram, Facebook, etc. but if you swipe up you can get an option to see more for that day.
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Argh ok, thanks for your time. I'll see if it kicks in soon then and starts giving me them. I have added the only photo widget available to me which says "This Week 1 Year ago" but it's showing me pictures from just a couple of months back. Like I said I'll give it some more time as
m1ckbr1t said:
Hi, thanks for the reply could I ask a couple of questions if you don't mind answering when you have time?
Have you been using Google photos for a while? (Do I maybe need to give it time, as I've had my pics uploaded for about 2 weeks ish?)
Is it just exact pictures from this specific day from past years?
Are the presented as a video slide mode or just pictures that you manual scroll through?
I wouldn't mind what time of day I got a notification as long as I could just go and look on each new day.
Many thanks for you time much appreciated.
Click to expand...
Click to collapse
Hi thanks for your time, intially I uploaded them to Google Drive along with additional folders and then realised something wasn't right, in MS One Drive this is how I had them. So then I painfully created Albums named 2002, 2003 etc.. as I've got a weird OCD thing where I like all the pictures in a folder with the corresponding year as the name. Maybe this is what I'm doing wrong. All my photos in the app are obviously shown in date order and the app is so fast scrolling, loading the thumbnails then viewing them instantly once selected world's apart from MS One Drive that are slow to load.
So I reckon given what you've said if I get over my weird OCD and move all the pictures out of the albums and put them directly in the root of photos it could fix it, it makes sense really.
Screen shot attached of what I see...
I'll keep you posted when I do it later.
Thanks for your time. Really appreciated.

m1ckbr1t said:
Argh ok, thanks for your time. I'll see if it kicks in soon then and starts giving me them. I have added the only photo widget available to me which says "This Week 1 Year ago" but it's showing me pictures from just a couple of months back. Like I said I'll give it some more time as
Hi thanks for your time, intially I uploaded them to Google Drive along with additional folders and then realised something wasn't right, in MS One Drive this is how I had them. So then I painfully created Albums named 2002, 2003 etc.. as I've got a weird OCD thing where I like all the pictures in a folder with the corresponding year as the name. Maybe this is what I'm doing wrong. All my photos in the app are obviously shown in date order and the app is so fast scrolling, loading the thumbnails then viewing them instantly once selected world's apart from MS One Drive that are slow to load.
So I reckon given what you've said if I get over my weird OCD and move all the pictures out of the albums and put them directly in the root of photos it could fix it, it makes sense really.
Screen shot attached of what I see...
I'll keep you posted when I do it later.
Thanks for your time. Really appreciated.
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I'm a little confused though. You have all your photos showing up in Google Photos but you still have them in Google Drive? Google Drive and Google Photos no longer sync with each other.
"...upload or delete photos in Google Drive or Google Photos, changes won’t reflect in the other product."
Recent changes to Google Photos & Google Drive - Google Photos Help
What’s happening? Starting July 10, 2019, Google Photos and Google Drive will no longer automatically sync. We’re making this change to simplify how things work between the two services. You
support.google.com
But you're saying all the pics you uploaded to Google Drive are showing up? So what method did you go about for that to happen? If you did it by this method, https://support.google.com/photos/answer/6156103?hl=en, then you have duplicated the space used because "If you copy an item from Google Drive to Google Photos, the new copy in Google Photos will also count against your storage."

EeZeEpEe said:
I'm a little confused though. You have all your photos showing up in Google Photos but you still have them in Google Drive? Google Drive and Google Photos no longer sync with each other.
"...upload or delete photos in Google Drive or Google Photos, changes won’t reflect in the other product."
Recent changes to Google Photos & Google Drive - Google Photos Help
What’s happening? Starting July 10, 2019, Google Photos and Google Drive will no longer automatically sync. We’re making this change to simplify how things work between the two services. You
support.google.com
But you're saying all the pics you uploaded to Google Drive are showing up? So what method did you go about for that to happen? If you did it by this method, https://support.google.com/photos/answer/6156103?hl=en, then you have duplicated the space used because "If you copy an item from Google Drive to Google Photos, the new copy in Google Photos will also count against your storage."
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Hi, I removed them from Google Drive then uploaded them to the albums via web browser. I'm defo not duplicating them. I've literally just finished removing them from the albums, so hopefully I'll start seeing the memories. I really do appreciate your time on helping me out. Many thanks

m1ckbr1t said:
Hi, I removed them from Google Drive then uploaded them to the albums via web browser. I'm defo not duplicating them. I've literally just finished removing them from the albums, so hopefully I'll start seeing the memories. I really do appreciate your time on helping me out. Many thanks
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Hi @EeZeEpEe, previous years has now showed up for me many thanks again for your time and solution. It's still not like I got on MS One Drive but it's certainly good enough for me to stay with Google Photos. Soo happy.

m1ckbr1t said:
Hi @EeZeEpEe, previous years has now showed up for me many thanks again for your time and solution. It's still not like I got on MS One Drive but it's certainly good enough for me to stay with Google Photos. Soo happy.
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Thanks for the update and great it worked out for your. Enjoy!

EeZeEpEe said:
Thanks for the update and great it worked out for your. Enjoy!
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I already have been doing, can't week for next week's update

m1ckbr1t said:
I already have been doing, can't week for next week's update
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Hi @EeZeEpEe hope you are well? Could I bother you for another question about Google Photos if you don't mind? I thought I'd come to you after you helped me out with my Memories which is awesome by the way.
Is there a way to remove photo albums from view in Google Photos? I have loads of music albums with album covers and they all show up in the library tab. On the Samsung gallery app you could hide the albums from view, I've checked everything, I think! Any help appreciated. Thanks.

m1ckbr1t said:
Hi @EeZeEpEe hope you are well? Could I bother you for another question about Google Photos if you don't mind? I thought I'd come to you after you helped me out with my Memories which is awesome by the way.
Is there a way to remove photo albums from view in Google Photos? I have loads of music albums with album covers and they all show up in the library tab. On the Samsung gallery app you could hide the albums from view, I've checked everything, I think! Any help appreciated. Thanks.
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I've manage to hide all my music pics from my library. Sorry to bother you.

m1ckbr1t said:
Hi @EeZeEpEe, previous years has now showed up for me many thanks again for your time and solution. It's still not like I got on MS One Drive but it's certainly good enough for me to stay with Google Photos. Soo happy.
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There are certainly some differences, I also like the MS One Drive approach better, Google only "occasionally" tells you "hey, this happened 3 years ago, have a look" - but there's no noticeable "trigger" to it, you can't force it and it's hard to comprehend why a certain day is now of interest to Google photos and another one is not.
Over the years I noticed that Google likes to tell you of holidays past, so a certain trigger (maybe) are Google Photos albums that are linked to GPS and were made automatically whenever you were on holiday, but that's just my assumption/ anecdote and might be totally coincidental.

Morgrain said:
There are certainly some differences, I also like the MS One Drive approach better, Google only "occasionally" tells you "hey, this happened 3 years ago, have a look" - but there's no noticeable "trigger" to it, you can't force it and it's hard to comprehend why a certain day is now of interest to Google photos and another one is not.
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Hi, I've got used to it now, my previous years refresh each week and then sometimes it randomly creates an album it thinks I'd like but I'm just loving the actual speed of the app I can scroll from today all the way back to 2004 as fast as I can move my finger down the screen and boom loaded... Also loving the search function which also enables a trip down memory lane by categorising "Things" into Night Clubs, Camping, Swimming etc.... I've long forgotten about MS One Drive Now, especially now I've just figured out how to hide all my music album covers from the Library view. Google Photos is Awesome. Lol

EeZeEpEe said:
Wait did you upload to Google Drive or Google Photos? You need them to be uploaded to Google Photos for all the memories. When you do that, there's no need to create albums of years, Google Photos takes care of all that. You'll get stories at the top.View attachment 5451759
View attachment 5451757
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Do you install and retrofit skylights? Because your photos sure look a lot like photos I took when I did.

erktheerk said:
Do you install and retrofit skylights? Because your photos sure look a lot like photos I took when I did.
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Nope. Those views are from my job and were either sunrise or sunset pics.