HTC 10 Bootloop - HTC 10 Questions & Answers

Hello,
So the other day i booted into twrp to make a backup of my data and after i did so, i was not able to boot into anything but bootloader ever since and the phone is mostly stuck in bootloop.
I have fastboot in bootloader but nothing seems to work. i can't boot into recovery,download mode, RUU mode or system.
So i downloaded a firmware.zip and started flashing whatever was inside (this includes: boot, aboot, hosd, radio, recovery, venus, cota, cradio ...) but again no luck.
is there anything i can do from bootloader to fix this? maybe hboot? or should i just throw the phone away?(i have no access to htc customer services)
phone specs:
US Unlocked
1.80.617.1
S-OFF
Locked​

Try installing a fresh, oficial RUU direct from HTC. Isn't that done via Fastboot? Bootloader has to be unlocked and then you just do fastboot commands to push the RUU, or files needed.

elfrisi said:
Try installing a fresh, oficial RUU direct from HTC. Isn't that done via Fastboot? Bootloader has to be unlocked and then you just do fastboot commands to push the RUU, or files needed.
Click to expand...
Click to collapse
I can't do that since i'm unable to boot into ruu mode (rebootRUU)

s3000.f said:
I can't do that since i'm unable to boot into ruu mode (rebootRUU)
Click to expand...
Click to collapse
Question, why can't you use HTC Customer Service? Uh-Oh Protection includes bootloader unlock and rooting.

elfrisi said:
Question, why can't you use HTC Customer Service? Uh-Oh Protection includes bootloader unlock and rooting.
Click to expand...
Click to collapse
Mostly because i don't have access to them where i am now

s3000.f said:
Hello,
So the other day i booted into twrp to make a backup of my data and after i did so, i was not able to boot into anything but bootloader ever since and the phone is mostly stuck in bootloop.
I have fastboot in bootloader but nothing seems to work. i can't boot into recovery,download mode, RUU mode or system.
So i downloaded a firmware.zip and started flashing whatever was inside (this includes: boot, aboot, hosd, radio, recovery, venus, cota, cradio ...) but again no luck.
is there anything i can do from bootloader to fix this? maybe hboot? or should i just throw the phone away?(i have no access to htc customer services)
phone specs:
US Unlocked
1.80.617.1
S-OFF
Locked
Click to expand...
Click to collapse
On htc US website there are RUU.exe you could use. It flashes RUU from your computer. Not sure what mode your phone has to be in tho.

Related

Bricked?

My phone will go into the bootloader (no custom recovery installed) where I can use fastboot but the phone wont get past the htc logo. I have installed the stock software by having the phone in the bootloader and fastboot mode and I have tried the PC10IMG.zip flash but neither seem to make a difference even though they both seem to complete without errors. I have also tried to flash individual img files with fastboot but the phone just returns a signature failed message. Basically am I out of luck with this phone? I tried talking to HTC and they cant help me unless I provide a receipt, since I bought the phone used I dont have one... and I dont have an account with the provider (Bell) that this phone is branded for.
flindil said:
My phone will go into the bootloader (no custom recovery installed) where I can use fastboot but the phone wont get past the htc logo. I have installed the stock software by having the phone in the bootloader and fastboot mode and I have tried the PC10IMG.zip flash but neither seem to make a difference even though they both seem to complete without errors. I have also tried to flash individual img files with fastboot but the phone just returns a signature failed message. Basically am I out of luck with this phone? I tried talking to HTC and they cant help me unless I provide a receipt, since I bought the phone used I dont have one... and I dont have an account with the provider (Bell) that this phone is branded for.
Click to expand...
Click to collapse
Do you even know what you are doing? just asking cause you are not giving much info to go on. What are you trying to do in the first place and why do you not have a custom recovery installed?
flindil said:
My phone will go into the bootloader (no custom recovery installed) where I can use fastboot but the phone wont get past the htc logo. I have installed the stock software by having the phone in the bootloader and fastboot mode and I have tried the PC10IMG.zip flash but neither seem to make a difference even though they both seem to complete without errors. I have also tried to flash individual img files with fastboot but the phone just returns a signature failed message. Basically am I out of luck with this phone? I tried talking to HTC and they cant help me unless I provide a receipt, since I bought the phone used I dont have one... and I dont have an account with the provider (Bell) that this phone is branded for.
Click to expand...
Click to collapse
Do you have eng hboot installed?
if you have ,no, its not bricked you can easily format your phone flash a custom recovery
and install any rom you want. if this is the case ,i can help you with that.
im assuming you have firmware 1.34 so you can try to just flash back the original 1.34 wwe rom for the htc desire z.

[Q] Dinc 2 stuck in bootloop, can't flash PB32IMG.ZIP

I've been trying to get this Dinc 2 to work for sometime now. I bought it used so I don't know what version of software it has.
It displays the white "HTC" screen for a few seconds, then goes dark. A few seconds later the white HTC screen shows, etc etc etc. I can get into FASTBOOT with PWR/Vol-.
I've tried flashing various versions of the ROM (saving the file as PB32IMG.ZIP on the SD card). It seems to read the file but then comes up with the "wrong image" message.
The previous owner says he unlocked the the phone using the online HTC unlock, and it does say "UNLOCKED" at the top of the FASTBOOT screen. I read someplace that you had to relock the phone in order to flash the PB32IMG.ZIP file but I don't know how to do this.
I can't use ADB because I can't get my computer to recognize the phone.
Any suggestions would be greatly welcomed!
are you s-off??
tgreenstein said:
I've been trying to get this Dinc 2 to work for sometime now. I bought it used so I don't know what version of software it has.
It displays the white "HTC" screen for a few seconds, then goes dark. A few seconds later the white HTC screen shows, etc etc etc. I can get into FASTBOOT with PWR/Vol-.
I've tried flashing various versions of the ROM (saving the file as PB32IMG.ZIP on the SD card). It seems to read the file but then comes up with the "wrong image" message.
The previous owner says he unlocked the the phone using the online HTC unlock, and it does say "UNLOCKED" at the top of the FASTBOOT screen. I read someplace that you had to relock the phone in order to flash the PB32IMG.ZIP file but I don't know how to do this.
I can't use ADB because I can't get my computer to recognize the phone.
Any suggestions would be greatly welcomed!
Click to expand...
Click to collapse
are you s-off? If not then you cannot flash PG32IMG.zip (it has to be PG32IMG.zip not PB32IMG.zip) try installing these drivers: https://www.dropbox.com/s/kg37o7tsn3dq1nt/HTCDriver3.0.0.007.exe
then boot into fastboot and connect your phone to pc. the phone should display fastboot usb from there you can flash rom via adb.
remember if you don't have s-off and bootloader says unlocked then refer to this guide for flashing roms : http://forum.xda-developers.com/showthread.php?t=1435228
EDIT: did you flash a rom which caused bootlooping??
ArslanQureshi said:
are you s-off? If not then you cannot flash PG32IMG.zip (it has to be PG32IMG.zip not PB32IMG.zip) try installing these drivers: https://www.dropbox.com/s/kg37o7tsn3dq1nt/HTCDriver3.0.0.007.exe
then boot into fastboot and connect your phone to pc. the phone should display fastboot usb from there you can flash rom via adb.
remember if you don't have s-off and bootloader says unlocked then refer to this guide for flashing roms : http://forum.xda-developers.com/showthread.php?t=1435228
EDIT: did you flash a rom which caused bootlooping??
Click to expand...
Click to collapse
I'm S-on.
ADB doesn't work. I can't boot into Android.
I didn't flash a rom on this phone; I can't get past the bootlooping. I doubt the previous owner flashed a rom, either.
tgreenstein said:
I'm S-on.
ADB doesn't work. I can't boot into Android.
I didn't flash a rom on this phone; I can't get past the bootlooping. I doubt the previous owner flashed a rom, either.
Click to expand...
Click to collapse
in that case you can try to install an ruu.......... (I think I told you this before also) www.androidruu.com/getdownload.php?...ivo_W_Gingerbread_S_VERIZON_WWE_5.10.605.9_Ra dio_1.09.01.1111_NV_VZW1.92_release_225831_signed.exe just boot into fastboot and run this exe
ArslanQureshi said:
in that case you can try to install an ruu.......... (I think I told you this before also) www.androidruu.com/getdownload.php?...ivo_W_Gingerbread_S_VERIZON_WWE_5.10.605.9_Ra dio_1.09.01.1111_NV_VZW1.92_release_225831_signed.exe just boot into fastboot and run this exe
Click to expand...
Click to collapse
Nope. Apparently version 6.04.605.07 is installed, and the bootloader won't let me install an older version. And there apparently is not an RUU for 6.04.605.07 (if anybody knows of one, please let me know).

[Q] Help. RECOVERY FAIL

Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Hope is out there!!!
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
Are you able to use volume down+power to reboot back to bootloader? If so...see if you're still S-OFF and if your bootloader is unlocked. If so I would recommend you follow this thread to get back to S-ON and locked boot loader on a stock rom. Then you can re-S-OFF and re-Unlock your bootloader.
http://forum.xda-developers.com/showthread.php?t=2475216
Hope this helps!!!
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
why would you install a RUU for a carrier thatit doesn't support? that's just asking for your phone to be bricked
NEVER return your phone to s-on, there is NEVER a reason to unless you are sending it in for warranty. That is the worst advice anyone could possibly give on this forum.
---------- Post added 2nd August 2014 at 12:02 AM ---------- Previous post was 1st August 2014 at 11:55 PM ----------
[email protected] said:
Hello everyone, i just a new member and try to unlock my HTC One verizon. After my phone was S-Off, i installed ruu for it. My phone can use on T-mobile or ATT. Then I made a mistake that i pressed recovery on bootloader. Now my phone just boot on logo HTC and recovery then loop in that. I meant just HTC logo, recovery and reset HTC logo, recovery and...I can not turn off my phone, and go to bootloader also. In recovery screen show "Restore for NV Verizon". Please help me just go to bootloader and turn off the phone.
Click to expand...
Click to collapse
From the bootloader, while hooked up to a pc, use fastboot command "fastboot oem rebootRUU" to enter RUU mode, then use "fastboot flash zip Rom.zip" to flash the correct RUU for your device. Here is a link to the RUU, just put it into your adb / fastboot folder, rename it Rom.zip, and follow those instructions. First attempt at flashing the RUU should fail, and you will have to enter the "fastboot flash zip Rom.zip" again, and it will work the second time(the first time it only sets partitions). Once it finishes and says complete, use command "fastboot reboot" and profit.
Here is a link to an RUU for the m7vzw that will work with any device that is s-off.
http://bit.ly/vzwone10
Hope that helps. ...and NEVER put your phone back to s-on, there is no reason to ever do that. Nothing on the planet requires your phone to be s-on, but almost everything requires you to have s-off. The ONLY reason to EVER go back to s-on is to send in for a warranty replacement.
Thanks guys for helping. I could not do anything to it because I could not go to bootloader. Finally I just sent my phone to HTC that they can repair or fix it, whatever. Thank anyway.

Bricked my HTC 10, What to do next?

Hey everyone, so I am pretty sure I bricked my HTC10.
To Start off my specs are the HTC 10 Unlocked version
htc_pmewl
CID: BS_US001/BS_US002
MID: 2PS650000
OS: 1.80.617.1
OpenDSP: 18.2.8996.00524_0321
(orignially Stock ROM)
I was trying to reset everything to stock settings before I returned the phone (Unrooting, Locked Bootloader, Stock Recovery, etc) and everything was going fine until after I rewrote the S-OFF flag to S-ON (I'm pretty sure it happened there, maybe when I relocked the bootloader?). Now I don't have a ROM, the CID and MID's are missing on the fastboot (download-mode) page. The Bootloader is relocked, and I have a stock recovery.
I tried going here to get the RUU's and everything to fix what I had done. However the RUU.exe gives me a error 120 Low Battery when I run it (Even though I have a fully charged battery). I tried going to a different PC to run the RUU, but the RUU never runs past the initial install.
I also tried re-unlock the bootloader so I could reinstall TWRP and flash that way. Unlocking went fine, but when I try to flash the twrp img via fastboot I get an error (9 RU_SECURITY_FAIL recovery and bootloader isn't BL_UNLOCKED).
I'm really at my wits end here. I haven't actually done anything this stupid in all of my customizing my M8, S6, Razr or all my tablets so I honestly don't know what to do. If you guys could throw me a lifeline I'd be grateful.
Thanks
Have you tried doing a factory reset using the stock recovery?
See if you can get a system.img to flash manually. If you can get an OS boot you should be able to fix your device.
tkoreaper said:
Have you tried doing a factory reset using the stock recovery?
Click to expand...
Click to collapse
Using the adb shell command (recovery --wipe_data)? Yeah I've tried that, but I get a device not found error. adb isn't working right now, however I am still able to get fastboot commands, and the phone recognizing them at least. Otherwise, no I haven't what would I need to do?
@tw1tch175 is right. Try to find an untouched system image first and try to flash it in download mode.
Could you in addition tell a bit more about what you did to reset the device to stock instead of flashing a RUU in the first place prior to writing secureflag 3!? And further more what did you do prior to it, did you flash unsigned firmware, or one of the "no red text on boot" aboot provided here!?
Sent from my HTC 10 using XDA Labs
Are you making sure you are in download mode for fastboot commands. Also double check your driver in the device manager.
Edit: woops re-read, and he meant use the UI in the factory recovery to reset
5m4r7ph0n36uru said:
@tw1tch175 is right. Try to find an untouched system image first and try to flash it in download mode.
Could you in addition tell a bit more about what you did to reset the device to stock instead of flashing a RUU in the first place prior to writing secureflag 3!? And further more what did you do prior to it, did you flash unsigned firmware, or one of the "no red text on boot" aboot provided here!?
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
Sure. I originally ran the factory wipe/reset via the ROM (Which was the stock rom). Then after that I booted up into the download mode, tried relocking the bootloader with fastboot oem lock. I also flashed the stock recovery for my model. Once I saw that I had the stock recovery on, the bootloader was locked, and everything else, I tried to do a twrp restore and relock it, but it wasn't working so I said "Screw it" and rewrote the secureflag, rebooted and...yeah everything was gone.
The only thing I did before all of this was when I got the phone unlock the bootloader, SOFF, Custom Recovery, and sideload super SU for root. The only "unofficial" radios/firmware/etc I had was the Verizon Radio on my phone.
Other than that I kept it clean. I'm looking for an image now to try that.
tw1tch175 said:
Are you making sure you are in download mode for fastboot commands. Also double check your driver in the device manager.
Edit: woops re-read, and he meant use the UI in the factory recovery to reset
Click to expand...
Click to collapse
Yes. I just figured that out while searching haha. I did go through and use the UI, but I had no luck. I am looking for an img like you said but I am not having luck so far. Is there one of the Stock guide on my original post?
Ok so for ALL HTC the only proper way to s-on is to use fastboot/download and for oem writesecureflag 3, you should NEVER EVER EVER us echo/dd /hexeditor to go s-on.
For 2016+ phones, you should use sunshine or another tool to go from unlock/relocked to lock, do NOT use anything not designed for the phone in question, or attempt to do it manually. I can only vouch for SunShine's capability to safely change the bootloader status, I can't vouch for any other method or tool. I know SunShine does it right.
See http://forum.xda-developers.com/htc-10/how-to/psa-htc-10-s-off-s-lock-unlock-t3371264 for my PSA on the subject.
If the phone won't flash with a proper RUU, well you need to find someone with a EMMC write tool to rewrite all your firmware, this is probably going to run $100-200.
bob3rt said:
Hey everyone, so I am pretty sure I bricked my HTC10.
To Start off my specs are the HTC 10 Unlocked version
htc_pmewl
CID: BS_US001/BS_US002
MID: 2PS650000
OS: 1.80.617.1
OpenDSP: 18.2.8996.00524_0321
(orignially Stock ROM)
I was trying to reset everything to stock settings before I returned the phone (Unrooting, Locked Bootloader, Stock Recovery, etc) and everything was going fine until after I rewrote the S-OFF flag to S-ON (I'm pretty sure it happened there, maybe when I relocked the bootloader?). Now I don't have a ROM, the CID and MID's are missing on the fastboot (download-mode) page. The Bootloader is relocked, and I have a stock recovery.
I tried going here to get the RUU's and everything to fix what I had done. However the RUU.exe gives me a error 120 Low Battery when I run it (Even though I have a fully charged battery). I tried going to a different PC to run the RUU, but the RUU never runs past the initial install.
I also tried re-unlock the bootloader so I could reinstall TWRP and flash that way. Unlocking went fine, but when I try to flash the twrp img via fastboot I get an error (9 RU_SECURITY_FAIL recovery and bootloader isn't BL_UNLOCKED).
I'm really at my wits end here. I haven't actually done anything this stupid in all of my customizing my M8, S6, Razr or all my tablets so I honestly don't know what to do. If you guys could throw me a lifeline I'd be grateful.
Thanks
Click to expand...
Click to collapse
bob3rt said:
Sure. I originally ran the factory wipe/reset via the ROM (Which was the stock rom). Then after that I booted up into the download mode, tried relocking the bootloader with fastboot oem lock. I also flashed the stock recovery for my model. Once I saw that I had the stock recovery on, the bootloader was locked, and everything else, I tried to do a twrp restore and relock it, but it wasn't working so I said "Screw it" and rewrote the secureflag, rebooted and...yeah everything was gone.
The only thing I did before all of this was when I got the phone unlock the bootloader, SOFF, Custom Recovery, and sideload super SU for root. The only "unofficial" radios/firmware/etc I had was the Verizon Radio on my phone.
Other than that I kept it clean. I'm looking for an image now to try that.
Click to expand...
Click to collapse
So as I thought. You indeed flashed - at least parts - of an unofficial firmware. Prior to relocking the bootloader with SunShine, as well as setting S-ON you should've taken care that ALL its stock. A simple factory reset in the ROM settings wasn't enough.
I'd guess that the wrong radio led to a problem when booting with stock recovery of your ROM, relocked bootloader and secureflag set to S-ON.
If I saw it correctly all RUUs for your device are *.exe files. Best would be to extract the ROM.zip from this exe, using 7zip, rename it to 2PS6IMG.zip, place it on an external SDCard (formatted extFAT or FAT32) and reboot to download mode, to give it a shot.
Hope this will help.
Edit: ... nvm... @jcase ninja'd me. Wanted to post the exact same link.
Sent from my HTC 10 using XDA Labs
5m4r7ph0n36uru said:
So as I thought. You indeed flashed - at least parts - of an unofficial firmware. Prior to relocking the bootloader with SunShine, as well as setting S-ON you should've taken care that ALL its stock. A simple factory reset in the ROM settings wasn't enough.
I'd guess that the wrong radio led to a problem when booting with stock recovery of your ROM, relocked bootloader and secureflag set to S-ON.
If I saw it correctly all RUUs for your device are *.exe files. Best would be to extract the ROM.zip from this exe, using 7zip, rename it to 2PS6IMG.zip, place it on an external SDCard (formatted extFAT or FAT32) and reboot to download mode, to give it a shot.
Hope this will help.
Edit: ... nvm... @jcase ninja'd me. Wanted to post the exact same link.
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
Ah gotcha. That makes sense. Wouldn't have been the only thing that slipped my mind. I lost access to my Steam authenticator too. I was able to get the zip from the exe file like you said, after I put that on an SD card and boot to download mode do I just fastboot flash zip?
If there's one thing I remember when using Sunshine to go S-OFF on two different HTC 10's it was that it mentioned something about going S-ON and how something wasn't guaranteed, I forget what exactly, but if I remember correctly I understood it as you shouldn't go back to S-ON because it wasn't guaranteed to work or something like that. Anyone know what I'm talking about?
tkoreaper said:
If there's one thing I remember when using Sunshine to go S-OFF on two different HTC 10's it was that it mentioned something about going S-ON and how something wasn't guaranteed, I forget what exactly, but if I remember correctly I understood it as you shouldn't go back to S-ON because it wasn't guaranteed to work or something like that. Anyone know what I'm talking about?
Click to expand...
Click to collapse
That is in regards to wiping data, earlier versions of sunshien wiped data on all htc 10 going s-off, thats not the issue here. Issue here is he improperly set the phone lock/s-on. Gotta use sunshine to set it locked, and fastboot to set s-on.
Hey Everyone just wanted to give an update since yesterday evening.
Just wanted to give out some props to @5m4r7ph0n36uru . Following his advice of extracting the Rom.zip from RUU .exe I was able to run it in download mode and loaded up an OS on the phone. So Now I am unbricked! Yay. I had to find out how to do that using process monitor and everything, but it was a success. and I can breathe easy. Thankfully doing that was easier that doing the Database call handler stuff from today at work XD
Thankfully my lesson is learned and I'll flash correctly to full stock next time. Thank you all for your help in the matter.
bob3rt said:
Hey everyone, so I am pretty sure I bricked my HTC10.
To Start off my specs are the HTC 10 Unlocked version
htc_pmewl
CID: BS_US001/BS_US002
MID: 2PS650000
OS: 1.80.617.1
OpenDSP: 18.2.8996.00524_0321
(orignially Stock ROM)
I was trying to reset everything to stock settings before I returned the phone (Unrooting, Locked Bootloader, Stock Recovery, etc) and everything was going fine until after I rewrote the S-OFF flag to S-ON (I'm pretty sure it happened there, maybe when I relocked the bootloader?). Now I don't have a ROM, the CID and MID's are missing on the fastboot (download-mode) page. The Bootloader is relocked, and I have a stock recovery.
I tried going here to get the RUU's and everything to fix what I had done. However the RUU.exe gives me a error 120 Low Battery when I run it (Even though I have a fully charged battery). I tried going to a different PC to run the RUU, but the RUU never runs past the initial install.
I also tried re-unlock the bootloader so I could reinstall TWRP and flash that way. Unlocking went fine, but when I try to flash the twrp img via fastboot I get an error (9 RU_SECURITY_FAIL recovery and bootloader isn't BL_UNLOCKED).
I'm really at my wits end here. I haven't actually done anything this stupid in all of my customizing my M8, S6, Razr or all my tablets so I honestly don't know what to do. If you guys could throw me a lifeline I'd be grateful.
Thanks
Click to expand...
Click to collapse
Hello,
Just to inform that if I try to run RUU.exe from PC when the phone is in bootloader menu, I get battery low error. However, if I "boot to download mode" in the bootloader menu, I can run the RUU.exe from the computer without any error.

[Solved] HTC M9 bricked during update

Solved.
I flashed the 3.35.401.12 RUU according to Flippy498's guide
https://forum.xda-developers.com/one-m9/general/stock-nand-backup-ota-update-collection-t3132698 (Thread #5)
All the Phone data was wiped during the process.
shivadow and computerslayer thanks again for your help
Hello,
My friend's HTC M9 got bricked during the new Nougat update (was turned off during update).
Ever since it is bootlooping, in can put it in Bootloader and Download mode but can't load it to recovery mode.
Tried to flash the stock recovery via download mode but the phone is S-ON and locked.
What are my options in getting the phone back to life (gave up on saving any of the data on the device)?
Any help will be appreciated.
P.S.
First time handeling HTC but have a lot of experience with nexus devices
Device info:
HTC M9 himauhl
S-ON,
Locked,
OS - 3.35.401.32
You need to run the ruu.exe but I don't know if one exists for your version. You can flash any 3.35.401.xx ruu but those that aren't "xx" must match. Not sure you can flash a signed zip in s-on state..
If the ruu.exe doesn't exist then you'll either have to wait for it to be released or rtm for repair.
There is no actual way to know exactly how buggered the phone is because it died in the middle of a flash process. It is very possible it died just as it was flashing recovery, explaining why there isn't one, but I wouldn't like to bet money on it, or it being recoverable at all.
Beamed in by telepathy.
shimshi said:
Hello,
My friend's HTC M9 got bricked during the new Nougat update (was turned off during update).
Ever since it is bootlooping, in can put it in Bootloader and Download mode but can't load it to recovery mode.
Tried to flash the stock recovery via download mode but the phone is S-ON and locked.
What are my options in getting the phone back to life (gave up on saving any of the data on the device)?
Any help will be appreciated.
P.S.
First time handeling HTC but have a lot of experience with nexus devices
Device info:
HTC M9 himauhl
S-ON,
Locked,
OS - 3.35.401.32
Click to expand...
Click to collapse
You've access to download mode, so you should be able to use the SD card method of applying the matching RUU. Check out the readme thread for instructions and the necessary file.
Thanks for your help shivadow and computerslayer,
I will look at the RUU method and try to learn more about it and replay if it worked or not.
I have the same problem and have tried everything but it's still bricked. If I send it in for repair will they charge me? My phone is out of warranty (it's 1.5 years old). Since their update caused this problem you would think they wouldn't make me pay. Thoughts?
jewels76 said:
I have the same problem and have tried everything but it's still bricked. If I send it in for repair will they charge me? My phone is out of warranty (it's 1.5 years old). Since their update caused this problem you would think they wouldn't make me pay. Thoughts?
Click to expand...
Click to collapse
If you unlocked bootloader, the warranty is void anyway.
Try flashing the stock rom which doesn´t need a unlocked bootloader via htc_fastboot.exe. Place the stock rom in your sd-card. Then in bootloader it will say directly "Do you want to flash xxx.img".
albaniax said:
Try flashing the stock rom which doesn´t need a unlocked bootloader via htc_fastboot.exe. Place the stock rom in your sd-card. Then in bootloader it will say directly "Do you want to flash xxx.img".
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Those are two different methods: The SD card method and the htc_fastboot method (which requires a PC).
And it's actually the other way round. The htc_fastboot method requires a locked or at least re-locked bootloader whereas the SD card method can be used with an unlocked bootloader, as well.

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