Hi all,
Having some problems with my verizon wirelss galaxy nexus that I just received from amazon wireless. After activating and getting my number transferred from my straight talk account, I've experienced the following problems:
1) Inability to make phone calls - when doing so either nothing happens, I get some error, or I get some automated verizon message that acts like I'm not already activated. Only once has an outgoing call worked.
2) Hit or miss 4g. It works (and works well, I might add) getting speeds up to 5-6mbps two minutes for every ten minutes it doesn't work.
I have called verizon regarding the issue. They made me
1) First, shut off my phone and take my sim card out and put it back in.
2) Then tried reactivating my phone and doing stuff on their end
3) Eventually replace my sim card by going to the verizon store and getting a new one, citing the fact that sometimes amazon wireless can be known to send out bad sim cards.
I then reset my phone to factory defaults when nothing was fixed. Still the same problems persist.
Amazon is sending my a new phone which will be here next week, saying that I may have just gotten a defective phone. Could anyone here on xda help me out with my issues in the mean time? Perhaps there is something you can recommend for me to do to remedy my problems that nobody has mentioned thusfar.
Note: I live in a good verizon area. All verizon phones at my house get great service, except this one.
Thanks xda community
Is anyone else having radio issues with their G-pro? AT&T model here and have been having very obnoxious issues with this device. I'm familiar with the common issues of losing 3g or 4g data while in buildings and such and have always had issues with my phones while in buildings but this phone is by far the worst so far. I'm not sure if it is only a network issue or this specific phone but I can barely get it to send and receive sms inside my house. MMS, forget about it. Calls get dropped immediately when I try to make them at home, etc... Last night I was driving home and on a phone call. Over the course of the 3 hour drive I got dropped at least a dozen times. I've never had these issues with a phone. Any suggestions? Should I try to get a warranty replacement or is this normal?
Could it be your SIM card? I have only had my phone for a week and haven't had problems getting a signal. However, on my old Galaxy Note, I had a similar issue and the SIM was to blame. Have you tried turning your phone off, taking out the SIM and reinserting it to make sure it's in there fully? You could also try cleaning the contacts (the gold part on the back of the SIM).
BTW...was reading your signature and had to LOL at the part about the Nokia Lumia. I tried a Lumia and only made it a month before Android withdrawals set in--so I sold it to help pay for my OG Pro.
Haha, yeah. I liked a lot about the Windows phone but just couldn't stick with it. I'm Android through and through!!!
I'll give that a shot or maybe get into the store and get a new SIM card today. Thanks for the suggestion!
Anyone....anyone...? Bueller....Bueller...?
Swapped the SIM and didn't fix anything. Wondering if it is an issue with the phone itself.
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
corbs64269 said:
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
Click to expand...
Click to collapse
I am having the same issue. Not sure of a fix yet but it is getting more and more frequent which worries me.
Same here. :sadface:
Same here! Anybody contact Samsung or Sprint about it?
Same here!!!
Just got my note 4 from Amazon.com. I had been reading about the lte to 3g call drop issue, and someone posted using there sim the card from the phone they were replacing fix this issue. So I put mine in from my s4 before i even turn it on for the first time. The phone worked, but was unable to connet to the 4g (lte / spark ) network. 3g worked fine. I got the message you all are getting (no sim, restart device....). It would happen like every 10 minutes. Once I put the sim that came with the phone in , all my problems went away. Long story short, you need another sim card.
I just called sprint and they are sending me another SIM card. It happens from time to time, but they did tell me if it continues, I can get it replaced for no charge.
Sent from my SM-N910P using XDA Premium HD app
This happened after my sim card swap. It would say "network did not respond in time" then "could not detect sim" then phone would reboot. It did it three different times. Then connection became stable and has not done it again. Not sure if these issues are the same as whats happening here. Just posting my experiences.
I actually bought 2 N910P. I planned on making a little extra money by selling 1 of them, but didn't count on the N910P being so easy to get, so I've held onto the other one for a back up until I found a ROM that I wanted to run on it. Well, I found a awesome ROM & booted up my 2nd N910P & got the message you have all mentioned. I thought it was strange, so I rebooted & got the same message again. After doing this a few times, I thought why not take my SIM card from the 1st N910P & put it in the 2nd N910P. I still got the same message after doing this, so I swapped them back before it messed up my primary SIM card. @Yoshi1221, please keep me/us updated if the new SIM card works for you. Has anybody else got a new SIM card? Also, after installing the 2nd ROM that I was trying out, the fingerprint scanner stopped working. I went back to stock & it still doesn't work, so I made sure that I did a full NANDROID backup on my 2nd N910P in hopes that once I get it working & the fingerprint scanner stops working, I can go back. Anyone else had this trouble?
Edit: I tried to activate my new GN4, but the DEC & HEX numbers were not recoginzed by Sprint.com. So I went into chat & they informed me that it had been turned over to technical support & to contact them again after 24 hours, so we'll see where it goes from there.
Update: Chatted with Sprint & the lady activated the SIM card after giving her the number. Hope this will help out. Just go to Sprint.com & click on the chat button.
Looks like new SIM card is working, but just got it today, seriously had to give up an arm and leg in order for sprint to send me one, but so far it looks like it is working, but just got it today, lol
Sent from my SM-N910P using XDA Premium HD app
Cool, glad it work out for you.
Also found out from a supervisor in the U.S that sprint is now selling GSM phones now. If you take out the SIM card and only receive 3G, you have a GSM phone, if you take out the SIM card and have spark/LTE, you have a CDMA phone
Sent from my SM-N910P using XDA Premium HD app
I had this problem. Sprint sent me a new sim. Fixed the problem for a few weeks but it has returned. Anyone ever get this figured out?
Sim card not found
I had forgetten about this error. Saw that someone suggested a piece of paper between the sim and case cover. I had this happen with a phone I got off a forum. Sent it back and got a replacement. The paper, no matter how thin or thick may or maynot work, and only for a short time. Changing the sim might not work either. You may just need a new phone. I went through all with a s4. Now my note 4 is doing it. I thought it was my recently deceased (July 4) mother was messing with me. One more errand to add to my list for today.
same here?
help plz
Any help would be greatly appreciated, this issue is quite obnoxious.
My Verizon LG G3 was running 5.0.1 lollipop just fine until last wednesday.
I was sitting reading a phandroid article at my desk, when a message popped up saying sim card not recognized. I tried restarting, removing battery, and finally removing sim. Sometimes after restarting it would get a greyed out 3g signal and allow phone calls but no data and say entering global mode. I got on the phone with verizon and by the time they answered after pulling sim and doing a couple restarts it had started working again. It worked for a few restarts and a battery pull, but then stopped working about an hour later. I went to verizon store got a new sim card, and it worked phone. I switched it off global because they told me that wastes battery (is this bull**** or true?) it worked for a couple of days, then died again. Then it started working again the next day or 2, and it automatically forced the 5.1.1 update while in my pocket. It worked for a few hours after that then lost sim again. The next day it worked again. Now I can't get it working again.
I should also mention this might just be coincidental, but everytime it stopped working was within 10 minutes of me swapping in a fresh battery. Both of my batteries are official LG batteries, and I charge them with the official
TL: DR
my phone keeps not recognizing my sim and is now running 5.1.1.
Any ideas for what my next step should be?
Should I replace sim a 2nd time?
Should I do a factory reset, is there any chance that would fix this? (I haven't done one since I got my phone and used the image from my first G3. So my phone has done 3 updates without a FDR. But i'd really also hate to lose my progress on some games unless I absolutely had to.
Should I have verizon send it to LG for repairs (takes like 2 weeks) (I think it's still in warranty since I got the phone 12/16/2014) But that was after returning my first G3 i got in september i'm not sure when they start their warranty period
Should I replace it through my asurion insurance?
Other ideas?
Hello, I have the regular 7t model 128GB HD1905 and randomly, my phone will drop all connections. This is the 2nd occurrence of this issue, and I managed to grab a screen cap of it.
I don't know what causes it, as it happens randomly. 1st time I was on break at work, 2nd time I was visiting family for the holidays.
As you can see from the video, the SIM card is acting like it randomly disconnects/reconnects rapidly. Throwing it in and out of Airplane mode doesn't help, rebooting doesn't help; the only solution was taking out the SIM card, blowing inside the tray, and reinserting it.
The 2nd time it happened, I didn't have a SIM card ejector tool, but it seemed like it randomly went away.
I've had this unit replaced last week as it had a green tint defect, but my previous unit experienced this bug also.
I don't think it's an issue with the SIM card, as my OnePlus 6 reads my SIM card just fine for the previous year that I've used it.
Video of what happens: https://youtu.be/a1j-6o5ChLM
So I have a HD1925 otherwise known as the 5G McLaren. I had connectivity issues immediately with my first phone and I found that my mms wouldn't work, neither would voice calls if my carrier signal dropped at my house and I was connected to my wifi. So my new phone arrived, and voice calls will work on this phone but still no mms unless I'm connected to a carrier while on wifi. Don't have this issue work my regular 7pro. Neither does the rest of my family with iPhones. Haven't figured out yet what is wrong. Will update I've I find an answer.
I had to return the 6T because my LTE would disconnect/reconnect all day long. Now I have a 7T 1905 and had my first occurrence of this today in about 10 days. I'm REALLY hoping it was just a 1 time thing, or at least a very occasional thing. I'm on T-Mobile in the USA.