I'm using T-Mobile HTC Touch Pro 2 on AT&T network and cant receive calls when I'm on data network (read browsing, facebook app, slacker radio app).
I'm on AT&T EDGE. Is there anything that can be done to avoid this? Thanks.
blueguy19 said:
I'm using T-Mobile HTC Touch Pro 2 on AT&T network and cant receive calls when I'm on data network (read browsing, facebook app, slacker radio app).
I'm on AT&T EDGE. Is there anything that can be done to avoid this? Thanks.
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The problem is that when you're using your T-mobile phone on the AT&T network, your data connection is through EDGE, not 3G...and one of the drawbacks to EDGE is that you can't have an active data connection at the same time as an active phone call.
It's a hardware restriction, caused by the different 3G bands AT&T and T-mobile use. Your only real solution would be to get an AT&T-branded phone so you can use their 3G bands, or start using t-mobile's network with your TP2 so you can use their 3G.
sirphunkee said:
The problem is that when you're using your T-mobile phone on the AT&T network, your data connection is through EDGE, not 3G...and one of the drawbacks to EDGE is that you can't have an active data connection at the same time as an active phone call.
It's a hardware restriction, caused by the different 3G bands AT&T and T-mobile use. Your only real solution would be to get an AT&T-branded phone so you can use their 3G bands, or start using t-mobile's network with your TP2 so you can use their 3G.
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Agreed that you can't do both at the same time, but it sounds like the phone should still automatically suspend the data session to take the phone call. Sounds like an application is forcing the data connection to stay active, what programs do you have installed?
Toleraen said:
Agreed that you can't do both at the same time, but it sounds like the phone should still automatically suspend the data session to take the phone call. Sounds like an application is forcing the data connection to stay active, what programs do you have installed?
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I think it would be nice if it worked that way....but that's not how it's been for me. Maybe there's a registry setting that makes it one way or the other, but on the custom roms I've used it doesn't work the "nice" way. Calls go to voice mail if I'm actively accessing/transferring data (on an EDGE connection).
Are you saying that your TP2 actually does suspend the data session -- from personal experience? Or just that it should be that way?
MCbrian said:
I think it would be nice if it worked that way....but that's not how it's been for me. Maybe there's a registry setting that makes it one way or the other, but on the custom roms I've used it doesn't work the "nice" way. Calls go to voice mail if I'm actively accessing/transferring data (on an EDGE connection).
Are you saying that your TP2 actually does suspend the data session -- from personal experience? Or just that it should be that way?
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I can't say for sure on my TP2 as I've generally got 3G coverage everywhere I go. When I was using my 8525 I specifically remember being impressed the first time I was in the middle of a download and it recovered after taking a phone call, was definitely a custom ROM too. Probably was WinMo 6.0 at that time though.
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
Sik96teG said:
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
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It may depend on other factors then -- like maybe what rom you're running. After I posted above I tested this again -- to confirm what I posted, by starting the download of a very large file. I then called my phone from a landline and sure-enough the call went to VM after a few rings. So, maybe just a characteristic of my ROM, but it's definitely true for me on T-Mo USA (on EDGE). When I stopped the download my phone received calls just fine, so it's not a general receiving-calls issue.
Tomorrow when I'm at work -- and have a full-strength 3G connection -- I'll try it again to confirm that it does receive during 3G data. I've done that test before -- I've received calls with my laptop tethered to the TP2 on 3G and kept the data connection and received the call, but I haven't tried with the rom I'm currently running.
Sik96teG said:
When you are using data and recieve a call it should stop data and allow the call to go thru when you are using EDGE. Since you are using a none AT&T device they probably wont fix the issue unless you reproduce the issue with an AT&T device. Also i tested this on my TMO TP2 by loading a website and making a call to my TP2 at the same time and it stopped my data as the call came thru then when i ignored the call it continued to load the website.
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I experienced the same thing with my EDGE-only Wizard (8125) on AT&T...incoming calls would be routed straight to voicemail if I had an active data connection going. And, whenever I would try to make an outgoing call, I would get an error message telling me that I couldn't make the call until I closed the data connection.
We all agree that EDGE can't multi-task like that, so to speak...but I think the issue of prioritizing or not prioritizing voice over data is handled at the device level, and/or by carrier control, rather than as a function of what the network can/can't do. My guess at this point is that there might be a reg setting that controls giving calls default priority at all times, but I have no idea what/where it is
sirphunkee said:
but I think the issue of prioritizing or not prioritizing voice over data is handled at the device level, and/or by carrier control, rather than as a function of what the network can/can't do. My guess at this point is that there might be a reg setting that controls giving calls default priority at all times, but I have no idea what/where it is
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Yeah, that's what I was thinking....well, guessing really -- I don't know. But I know what my experiment showed. A registry setting could explain why it would work for some and not others. Or could a different radio-rom possibly make a difference?
I have no idea.
MCbrian said:
Yeah, that's what I was thinking....well, guessing really -- I don't know. But I know what my experiment showed. A registry setting could explain why it would work for some and not others. Or could a different radio-rom possibly make a difference?
I have no idea.
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Now that you mention it, my money is on the radio (don't know why I didn't think of that).
blueguy, what radio are you using? And for that matter, what ROM? ATT, Tmo, or...? I'll test it on mine just like MCbrian did, since I have a different radio (.14), once I recall how to force my toy into EDGE-only mode. so, tomorrow morning
EDIT: sik96teg, same question to you...what radio/ROM are you using?
right now im on 4.49.25.57(i believe this is the stock tmo 6.5) radio and i have tried a few other radios over the last few monthes(never really tested them but dont recall this issue). i use to be on an energy rom and now im on leo cell evo rom. Also when i did have this issue a long time ago i called tmobile and they stated at the time it was a known issue and it was suppose to be resolved in a few days and a few days later it started to work. I also made about 10 calls and only one of them didnt come thru to the phone. My home phone rang for about 30 secs then went to vm but no indicator on the device but that only occured 1 out of 10 tries.
MCbrian said:
Tomorrow when I'm at work -- and have a full-strength 3G connection -- I'll try it again to confirm that it does receive during 3G data. I've done that test before -- I've received calls with my laptop tethered to the TP2 on 3G and kept the data connection and received the call, but I haven't tried with the rom I'm currently running.
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Just confirming what I thought: On a 3G data connection, data-transfer continues and the voice call is received simultaneously, as it should.
Thanks for your inputs and my answers
I'm using Tmobile ROM which upgraded me from WinMo 6.1 to WinMo 6.5. I'm not sure what was the radio on it. But I flashed it with Hard-SPL and then with 4.49.25.88 Radio.
Even then the issue still persists
I read somewhere it happens due to NOM1 and NOM2 kind of EDGE network. NOM1 has capabilities to suspend data connection and give preference to phone call, NOM2 doesnt support this behavior. It seems AT&T is using NOM2 in my area. I'm not sure though if this is causing the issue that I'm experiencing.
I called AT&T Technical Support and they said they see my phone as Unkown device and can' support it.
Please this is really annoying, any help is appreciated.
Same here, I am currently with the new official (ok better leaked) ROM and the Radio that was provided (the latest).
The point is that when I am on 3G i can receive both data and calls which is obvious. Now after reading this thread I noticed that when I am on standard GSM and someone calls me, they get notified that my phone is switched off.
What is weird is the fact that there should have been an option to state Call over Data or the opposite for that matter. I think my old Nokia N95 had a similar option.
So, yeah, is that a bug or a feature?
i'm just guessing...but, I believe the simultaneous data/call is a function of 3G .....EDGE is the bare-bones basic thing....
at least that's how they make it sound in the commercials
....i should have read the replies in the thread...
stormrain said:
when I am on standard GSM and someone calls me, they get notified that my phone is switched off.
What is weird is the fact that there should have been an option to state Call over Data or the opposite for that matter. I think my old Nokia N95 had a similar option.
QUOTE]
When I tested this (on EDGE) by calling my TP2 from landline it went to voicemail. Another time I was on EDGE and someone tried to call me and they had your experience: "Out of area/unreachable". And this was within 24 hours, on the same rom without changing any setting (at least, not on purpose).
I've never seen an option to set data/voice priority.
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I flashed Energy ROM with .88 radio, it did improve download speed. But still don't receive calls while using data.
Is there any other ROM which allows this?
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
ronh said:
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
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Click to collapse
I believe it IS capable, if you are on 3G data. Not if you are EDGE / GPRS.
ronh said:
The Rhodium isn't capable of simultaneous data and voice.
You should have a GPRS Class A phone, but that should have 2 antennas. (See link)
So only one of them is active, data OR voice.
But normally it should pause the data connections and give priority to the voice connection.
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Click to collapse
stevedebi said:
I believe it IS capable, if you are on 3G data. Not if you are EDGE / GPRS.
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Yes -- it absolutely is, as stevedebi states, on 3G. So the limitation on EDGE isn't the phone, really, it's the nature of EDGE/GPRS.
Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
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O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
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I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
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Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...
I go from edge to 3g to h+(I guess it's what the rom calls 4G) but the signal bars are maybe if I'm lucky at 3. Now I would use wifi once everything is set up but call quality Sucks. I know there's wifi calling but I rather not use it. And once I'm on the sidewalk which is on the main road I get full h+ service.. My wife uses that nokia win7 phone and claims she has full service. Anything I can do to at least try to get full bars? Maybe play around with different radios?
futty said:
I go from edge to 3g to h+(I guess it's what the rom calls 4G) but the signal bars are maybe if I'm lucky at 3. Now I would use wifi once everything is set up but call quality Sucks. I know there's wifi calling but I rather not use it. And once I'm on the sidewalk which is on the main road I get full h+ service.. My wife uses that nokia win7 phone and claims she has full service. Anything I can do to at least try to get full bars? Maybe play around with different radios?
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You get 3 bars of h+? Dude stop complaining... I get zero to one.
Call quality is prolly due to a setting.. what ROM are you on?
Sent from my SGH-T999
"So I put my phone into airplane mode and threw it... worst transformer ever. -.-" -My friend
Not really complaining nor am I saying I get 3 bars all the time. Right now I have 0 lol.. My rom is synergyrom
I'd just use a WIFI calling app.
I'm on TW (with a launcher) simply because I have ABSOLUTELY NO signal in my house, anywhere - this isn't a T-Mobile issue for me since it applies to any carrier. TW allows use of their native WIFI-calling.
I've never had an issue with the native WIFI-calling, in fact the call quality is the best I've ever experienced on a cell-phone, period.
If you don't want to go with a TW ROM, just look at other VOIP/etc calling options, pick one, set it up and do some test calls to get the settings right. The advantage of the native WIFI-calling is that you won't miss a call or message - but you can use Google Voice to get something similar from a VOIP service but it's a bit of a hassle (you have to either port your number or accept the VOIP having a different number - which in your case might be okay if you're only using it for occasional outgoing calls).
You could try different radios, it's not going to hurt anything if you do it right. Otherwise, putting a signal repeater on your roof (linked to one broadcasting inside) is an expensive, but surefire way of getting a better signal inside.
I use the factory wifi calling feature 90% of the time. Dont have issues at all. Text and mms no issues either.
Sent from my Galaxy S3 using neighbors wifi
hi there,
i am new with OnePlus, and am i really so happy from that decision.
just i need one strange question. While on phone call i cant use internet connection on my both service provider ( different gsm companies btw ). even my old M7 was able to done that. have i done something wrong on settings? or this is like that?
thnx
regards
I can't use internet while on call me neither
No issues here. But I'm using a single sim for both data and call.
Iam on OOS 8.1 beta 4 using 2 sims, same can't use 4g when on call but only sometimes I have noticed my 4g drops down to 3g while on call, there should be a solution to this, I am gonna try some 4g booster apps from play store lets see if they help, cheers everyone.
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
diminou91 said:
Don't think this is an issue. I don't recall I could do this ever on any phone. But if you are connected on wifi there is no trouble at all. Guessing you can't do both ?
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there's an option in "developers options" "mobile data always active" , if u read the little detail underneath it it says mobile data will be on even if the WiFi is connected I presume this way both will be on, but I still don't know if mobile data disconnects at the time of making a call, but I will experiment and see what happens, cheers.
I had the same issue on my OnePlus3 a while ago. I haven't encountered it on the 5T though. I'll try to look for a solution when I get home. In school atm.
I'm using turkey Vodafone and when I'm on call i can use internet but it drops to 3g from 4g, unless you use volte its normal when it drops to 3g.
Yep definitely an issue. I'm Virgin Media and EE
Don't remember it being the case on the OP3 but could be wrong
On op3 I remember having the same issue. And note 3 and note 1 too. That's why I don't think it's an issue per say. Maybe a wrong implementation or something. Can maybe be fixed by a piece of code (magisk or xposed)?