I was given a Note 5 to fix. I do not know the history of the device. If a Android update was attempted or why it is needing to be fixed. It presented with a very dim (almost unreadable, except in completely dark room) screen. I have wiped cache and master reset the device. I can see that the powered off battery icon is center screen all the time and it is solid black. I cannot power it off via the normal power button but I can power it on. I can power it off using the power button + volume down. The touchscreen is responsive and not cracked or broken at all. The back, multi and home buttons react normally to touch and light up. When plugged into power or PC, it does charge and will show a red LED when charging and a green LED when battery is full. The sounds are normal as far as I can tell. I cannot get the screen to change when I swipe or press a center button. I was able to get a picture of a begrizzled man peering closely at the phone trying to figure out what the hell the problem is. So, softwarewise, some of it seems to be working. But, I cannot figure out the dim screen. Like I said earlier, there no cracks or even scratches in either glass, front or back. The bottom portion of the stylus is broken, but I was able to use a tiny phillips head to stick up in the open area and it working. I get a sound and vibration when it is removed and inserted.
Any ideas?
If you want to see the pictures, go here.
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.31.21_zpscdg0qoow.jpg"
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.31.06_zps8bzbfka9.jpg"
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.30.40_zpsrfhfxtyl.jpg"
For some reason when the phone detects that the battery is under 5%, it will forcibly dim the screen until it is charged above 5% or plugged in. Maybe the phone thinks that the battery is at or below 5%. Have you tried plugging it into a power source to see if the screen lights up?
derekwilson62 said:
I was given a Note 5 to fix. I do not know the history of the device. If a Android update was attempted or why it is needing to be fixed. It presented with a very dim (almost unreadable, except in completely dark room) screen. I have wiped cache and master reset the device. I can see that the powered off battery icon is center screen all the time and it is solid black. I cannot power it off via the normal power button but I can power it on. I can power it off using the power button + volume down. The touchscreen is responsive and not cracked or broken at all. The back, multi and home buttons react normally to touch and light up. When plugged into power or PC, it does charge and will show a red LED when charging and a green LED when battery is full. The sounds are normal as far as I can tell. I cannot get the screen to change when I swipe or press a center button. I was able to get a picture of a begrizzled man peering closely at the phone trying to figure out what the hell the problem is. So, softwarewise, some of it seems to be working. But, I cannot figure out the dim screen. Like I said earlier, there no cracks or even scratches in either glass, front or back. The bottom portion of the stylus is broken, but I was able to use a tiny phillips head to stick up in the open area and it working. I get a sound and vibration when it is removed and inserted.
Any ideas?
If you want to see the pictures, go here.
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.31.21_zpscdg0qoow.jpg"
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.31.06_zps8bzbfka9.jpg"
"i374.photobucket.com/albums/oo184/derek_wilson62/Galaxy%20Note%205/2016-09-30%2008.30.40_zpsrfhfxtyl.jpg"
Click to expand...
Click to collapse
Update #1 - Somehow, without knowing how, I managed to turn on an Accessibility option for the phone to tell me what buttons or actions I have taken. Unfortunately for it is in Spanish. I guess I should have taken Spanish in high school...
gg83744 said:
For some reason when the phone detects that the battery is under 5%, it will forcibly dim the screen until it is charged above 5% or plugged in. Maybe the phone thinks that the battery is at or below 5%. Have you tried plugging it into a power source to see if the screen lights up?
Click to expand...
Click to collapse
Yes, I have plugged it to the wall, I have plugged it to my PC and I have wireless charged it. It seems to charge to full as the red LED turns green.
Related
I've had the moto360 for a while and never had any problems till now, I had a normal day but the battery died before I could put it into the cradle. When I did, it showed the battery charging icon (not ring), after letting it charge for a while it wouldn't startup. After an hour it showed the battery charging ring, but when I lift it from its cradle it would go black. The next day, the screen doesn't display anything and when you press the button for a few seconds, it would vibrate and turn on the display (not showing anything. I hope it's not bricked!!!
Do you have a black screen app like Slumber that shows black screen when charging?
If you hold down the side button it should reset eventually
v3ngence said:
Do you have a black screen app like Slumber that shows black screen when charging?
If you hold down the side button it should reset eventually
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Click to collapse
well when its charging, it would always show the charging ring and the time, also I have held the power button for 2-3 minutes and nothing else happens
My SW3 ran to about 10%, I went to turn the brightness down before recharging and the screen greyed out (the brightness adjustment menu item is just about visible, no backlight).
The screen is non-responsive and I suspect the watch is actually off with a residual image on the screen. I can't turn it on or reboot by holding the power button down.
Plugged in now for 2.5h, no signs of life and still won't turn on.
What now? is this a recognised issue?, will it come back to life if I keep it plugged in or should I be doing something else.
Sideburnt said:
My SW3 ran to about 10%, I went to turn the brightness down before recharging and the screen greyed out (the brightness adjustment menu item is just about visible, no backlight).
The screen is non-responsive and I suspect the watch is actually off with a residual image on the screen. I can't turn it on or reboot by holding the power button down.
Plugged in now for 2.5h, no signs of life and still won't turn on.
What now? is this a recognised issue?, will it come back to life if I keep it plugged in or should I be doing something else.
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Click to collapse
Okay, 5 different cables later, and finally the phone vibrated once and is now charging having blanked it's screen of the residual greyed out screen. Whether this was due to the battery fully draining or the right cable who knows.
My wife's phone looked completely dead this morning, so I pulled the battery and then rebooted. The led did its usual start up pulse but the screen remained black.
Double tapping to wake, then tapping the centre of the screen where login field is, then tapping where the keyboard is, results in haptic feedback, but the screen never turns on from black.
Tried holding down + power to boot into recovery, but no idea if it works. No response from the screen.
Anything I can try? :crying:
judith prietht said:
My wife's phone looked completely dead this morning, so I pulled the battery and then rebooted. The led did its usual start up pulse but the screen remained black.
Double tapping to wake, then tapping the centre of the screen where login field is, then tapping where the keyboard is, results in haptic feedback, but the screen never turns on from black.
Tried holding down + power to boot into recovery, but no idea if it works. No response from the screen.
Anything I can try? :crying:
Click to expand...
Click to collapse
Its the faulty motherboard chipset issue, same as me.
Take the phone apart and place a piece of plastic or something on top of the display ribbon connector underneath the battery. That solved this problem for me.
Seems to occur because the board in the g3 has too much space to flex etc in general usage.
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.
I was on a phone call with a friend when I noticed that the screen wouldn't turn on anymore. After the call was done, I popped out the battery to shut it down.
When I take out the battery and plug the phone via usb charger, the screen turns on and is blacked out. When the battery is in, and I 'turn on' the phone, there is a very slight vibration, and after some time the phone blinks that red LED light like when I have a gmail waiting--it is as though the phone really is on and active, but the screen isn't getting signal.
I'm guessing that there's a loose connection somewhere.
Any suggestions?
I disassembled and reassembled. Didn't work initially.
Left my phone alone for 5 minutes after it booted with no screen signal, and then I press the power button, and it turned on.
So weird. Seems like I'd better back up my stuff while I can.