ooVoo Not working - ZenFone 2 Q&A, Help & Troubleshooting

Hi,
So the problem I'm facing is ooVoo doesn't work on my Zenfone 2 (which is running the beta marshmallow and is rooted) The app itself downloads and opens fine but when trying to video or voice call using the app, literally nothing happens, I can tap on the icon to ring as much as I want, but nothing. I cannot receive calls either, they just don't come through.
I'm aware there are other alternative apps out there but this is the one all the people I know use. Its so frustrating that it doesn't work and doesn't seem to be a reason why. Xposed is not currently installed and I did unroot the phone to see if it made a difference, and it didn't. I don't know how to fix it. Help would be much appreciated.

Related

Issues with Google now after update

Heys guys I recently updated to the newest version of google now.
I am using a Galaxy S3 with the Free sonic rom. Latest Jelly bean release. Everything has been stable including google now. I use the google now feature to make calls, send texts, or set up appointments when I'm on the go. Its really helpful since I don't have to type out anything and simply say it. What made it more useful was that the app closed after I sent a text or made a call. After the update the app stays open and has to be closed manually with the back or home button. I want to know if anyone else has this issue?
I tried resetting the app then I tried to reset my phone and none of those methods work. I eventually deleted data information of the app but that did not correct the issue. Luckily I had a back up of the previous version and google now works the way it did before.
If anyone has an idea on how to fix the problem let me know or tell me a method to contact google so they can fix this small but still annoying problem lol. I know I am nit picking but It been this way for a year and to change it bothers me. :crying:

Dialer issues

I'm liking the phone a lot but what bothers me the most is the dialer app. Is non responsive at times, you press a contact from any call log and it doesn't do anything until the third time you try it, now it got stuck into a recent calls log and I haven't found a way to go back, it's features are great, there are a lot of them (block list, recording...), I'm only missing it being smart as the Motorola dialer for dual sim where it automatically learned which line you preferred to call your contacts with and sim switch one you initiated a call.
Anyone having dialer issues too?
Thanks
With updates phone is almost perfect for me EXCEPT THE DAMN DIALER, I can't believe anyone else has this issues too. Basically you have to press 2-3 times over a contact so it will bring the sim selection screen, maybe very few people actually uses both sims? Is the last thing that bothers me with it.
Litoven said:
With updates phone is almost perfect for me EXCEPT THE DAMN DIALER, I can't believe anyone else has this issues too. Basically you have to press 2-3 times over a contact so it will bring the sim selection screen, maybe very few people actually uses both sims? Is the last thing that bothers me with it.
Click to expand...
Click to collapse
Have you tried wiping cache and data
Sent from my ASUS_Z00AD using Tapatalk 2
Have you tried restarting the phone? Please ensure to update firmware and ASUS dialer app to latest version.
Sincerely,
ASUS_USA
[email protected]
Yes, phone is on 2.19, have done it since the beginning, recently wiped all data too, still same thing, you press a contact from the call history, it makes the click sound and all but does nothing, have to touch the contact two-three times more and then the sim selection screen comes, if you dont touch it again, it just stays there doing nothing, also after the first touch, the click doesn't sound anymore, even when it actually opens. I assume that the people that only has a one sim maybe don't see this.
I use 2 sims and I have never faced this issue.
Sent from my ASUS_Z00ADA using Tapatalk
Ok, found that issue worsens a lot with bluetooth active on the car, sometimes need to hit a contact 4-5 times.
Update, the issue was more frequently present when connected to car's Bluetooth but since 2.20.40.40 it's working as expected, sim selection screen takes 1-2 seconds to show but has come every time it has been requested. Good job.
Sent from my Nexus 9 using Tapatalk
I'm facing the same issue. It's irritating, need to touch 8-10 times or even more to make a call. Has anyone know the solution to it. Model No ASUS_Z010D. Just FYI, I have already updated to latest firmware & latest dialer, but issue persists.
Pls help
Asusarpit said:
I'm facing the same issue. It's irritating, need to touch 8-10 times or even more to make a call. Has anyone know the solution to it. Model No ASUS_Z010D. Just FYI, I have already updated to latest firmware & latest dialer, but issue persists.
Pls help
Click to expand...
Click to collapse
copy all contacts to google before doing below
if 5.0
go to settings > apps> all
find
androidsystem, asuscallingscreen, asusconfigupdater,asuscontacts, asus zenui, asus zenuiservices, contacts, contact storage, device config,google play services, google play store,setting,settingstorege, systemui, zenuikeyboard,zenuilauncher
clear data of all above apps
for 6.0 setting>apps and click thre dots and click show system and clear data of above apps.
restart device and allow permissions if required and tell if still the same

HTC U12+ Known Issues

Sooo I got the phone last Thursday and am using it on Verizon. I've had a few issues that I figured I'd throw a thread together incase anyone else has the same...
Known Issues that I have:
"GroupMe" application will not update unless I am in the application and clicking on a specific chat. - Worked on every other phone I have and cant even find anything on this subject on google. If someone sends a message in a chat it will not update or notify me. I have to click on the specific chat for it to update. I've reinstalled the app 3 times and cleared the cache. un-optimized it with battery settings, nothing is working.
Fixed Issues that I have:
Phantom vibration. - Almost like a notification is happening but nothing is showing on the screen. Cant figure out this one for the life of me. I even have a notification log downloaded and it just vibrates away with nothing being logged.
Found out it was Verizon Caller ID app. Apparently it keeps crashing and "starting" over and over again. I disabled notifications on it and the vibration went away!​
MMS Cannot be received only sent. - I've gone through this extensively with Verizon support. Tried everything on another thread, switched out sim blah blah blah, finally they have opened a ticket with the engineers and will get back to me in 48 hours.
Works now in default app just not android messages.​.....................................
Anyone else having any other issues?
That's disappointing that there are mms issues. MMS on the U11 using anything but the stock messaging app was a complete ****show. I hope you can get more bands than just 13 as well.
Sent from my Pixel 2 XL using Tapatalk
MMS works fine on my European un-locked (and rooted) U12+. Got one as late as yesterday... Using stock SMS app.
Pr3dict said:
Sooo I got the phone last Thursday and am using it on Verizon. I've had a few issues that I figured I'd throw a thread together incase anyone else has the same...
Known Issues that I have:
MMS Cannot be received only sent. - I've gone through this extensively with Verizon support. Tried everything on another thread, switched out sim blah blah blah, finally they have opened a ticket with the engineers and will get back to me in 48 hours.
Phantom vibration. - Almost like a notification is happening but nothing is showing on the screen. Cant figure out this one for the life of me. I even have a notification log downloaded and it just vibrates away with nothing being logged.
"GroupMe" application will not update unless I am in the application and clicking on a specific chat. - Worked on every other phone I have and cant even find anything on this subject on google. If someone sends a message in a chat it will not update or notify me. I have to click on the specific chat for it to update. I've reinstalled the app 3 times and cleared the cache. un-optimized it with battery settings, nothing is working.
.....................................
Anyone else having any other issues?
Click to expand...
Click to collapse
Someone on Android Central had Verizon block messaging and then re-add it for everything to work. Maybe worth a shot?
Same here... Unlocked US model. Send but not receive texts...
I've done the same, reset, new SIM, swapped Sims etc.
I'll take a look on AC and see if they have something there for a solution... Thanks for the heads-up. Glad I'm not alone.
CJ
I have found that Android messages app doesn't work as you can't select the preferred sim for messages. Having to use stock at the moment.
Somewhere in another thread, there was an adb command I think that set and enforced the default sim slot. Wonder if that would help with your issue, Nestacres? Sorry, I would search myself and link but just checking in on a quick break at work.
Nestacres said:
I have found that Android messages app doesn't work as you can't select the preferred sim for messages. Having to use stock at the moment.
Click to expand...
Click to collapse
Android Messages isn't comiled for usage with Dual-SIM, as Google Nexus/Pixel phones are all Single-SIM devices. If you know how to use adb you cand do the following:
From adb shell run the following command
Code:
adb shell settings put global multi_sim_sms 1
This did the trick on the U11 DUGL as well, and Android Messages could be used and worked just fine. Thanks to @Electronic Punk for pointing that one out to me!
Soooo Got MMS to work on the default app and with Verizon Message +.... Android messages still does not work and that is something many others have said as well....
Very sad.
Pr3dict said:
Soooo Got MMS to work on the default app and with Verizon Message +.... Android messages still does not work and that is something many others have said as well....
Very sad.
Click to expand...
Click to collapse
Pr3dict: did you do anything different other than what you originally posted? I've been on vacation since i got the U12 and haven't called Verizon. I can send everything, but not receive. I can pop the SIM and put it in my iPhone x and the texts just role in immediately...I really want to love this phone! Lol
5m4r7ph0n36uru said:
Android Messages isn't comiled for usage with Dual-SIM, as Google Nexus/Pixel phones are all Single-SIM devices. If you know how to use adb you cand do the following:
From adb shell run the following command
Code:
adb shell settings put global multi_sim_sms 1
This did the trick on the U11 DUGL as well, and Android Messages could be used and worked just fine. Thanks to @Electronic Punk for pointing that one out to me!
Click to expand...
Click to collapse
It actually works great with dual sim, for some reason HTC left out the default SMS sim option out on Oreo (simply doesn't exist in settings.apk anymore) and only left the data one. Fortunately that fix is basically a fire and forget, once it sees a default it has no issue picking between them.
HTC handle it differently on phone and SMS as they have a button for each sim.
Electronic Punk said:
It actually works great with dual sim, for some reason HTC left out the default SMS sim option out on Oreo (simply doesn't exist in settings.apk anymore) and only left the data one. Fortunately that fix is basically a fire and forget, once it sees a default it has no issue picking between them.
HTC handle it differently on phone and SMS as they have a button for each sim.
Click to expand...
Click to collapse
Yeah they handle it quite different. But let's see. Maybe we'll get an overhaul with Android P.
Sent from my HTC U12+ using XDA Labs
cramjammer said:
Pr3dict: did you do anything different other than what you originally posted? I've been on vacation since i got the U12 and haven't called Verizon. I can send everything, but not receive. I can pop the SIM and put it in my iPhone x and the texts just role in immediately...I really want to love this phone! Lol
Click to expand...
Click to collapse
I did everything possible. Even got a new SIM... What seemed to do the trick (and was the last thing I did) was having Verizon block my messages and then unblock them.
Then I could send + receive. Beforehand I could only Send... But beware it does not work with Android Messages.
cramjammer said:
Pr3dict: did you do anything different other than what you originally posted? I've been on vacation since i got the U12 and haven't called Verizon. I can send everything, but not receive. I can pop the SIM and put it in my iPhone x and the texts just role in immediately...I really want to love this phone! Lol
Click to expand...
Click to collapse
How did you first activate your phone? If it's not activated properly on Verizon it can fry your SIM card or cause things to not work.
I first swapped my SIM from my U11 and could not make calls but was able to use internet and send and receive text and mms. But just like the U11, I can only receive MMS on the stock apps like HTC messaging and Verizon message+. Cannot receive MMS on third party apps.
But the proper way to activate the U11 and U12+ is to first register your imei with Verizon then you have to transfer your SIM from a Verizon device that has advanced calling/VoLTE in the settings.
The U12+ does not have any Verizon advanced calling or VoLTE setting so if you just pop a new SIM in without first having it activated on a Verizon advanced calling device, it could cause problems and fry your SIM card.
It sucks but that is the best way to activate it.
Manually attached IMEI to SIM, and toggled messages/on/off on my account.
All is well and working for receiving SMS/MMS on stock messages! It worked immediately...
Thanks for the feedback and discussion everyone.
CJ
In my case, after updating (purely, after RUU) to v1.21.401.3 I have noticed a few times that after picking up the device and "squeezing" I should wake up, scan my face and unlock my smartphone (I have my preferences set) .
But just the few times after "squeezing" the device does not react at all, there is no vibration.
After the traditional unlocking (applying the finger to the fingerpront or pressing the POWER button) the smartphone wakes up properly.
This happens when the smartphone is not used for a long time (deep sleep?).
But this is not the rule.
I also had ONE total reboot.
On the other hand, the update did not improve in the first few months the best inflections of the volume up button (Vol +). Very often you have to press many times "to surprise", and pressing and holding it to turn up in series - is very difficult to achieve
regards
q.
Is anyone else having issues with the youtube app? Im finding it buggy. To be precise: if I start a video and then turn the phone landscape to go into fullscreen, if I then turn back the phone vertical and come out of fullscreen and then try minimise the still playing video it goes a bit haywire, parts of the screen goes grey and I can't minimise the video. Can any replicate?!
Sent from my HTC U12+ using Tapatalk
New issue thats bothering THE CRAP OUT OF ME!!!!
The phone isnt vibrating on incoming calls. I thought I just kept not feeling it or hearing it but nope, the phone literally turns the screen on and it just doesnt vibrate. I don't have battery saver on, and I don't have "Do not disturb" on. Its weird.
sentient85 said:
Is anyone else having issues with the youtube app? Im finding it buggy. To be precise: if I start a video and then turn the phone landscape to go into fullscreen, if I then turn back the phone vertical and come out of fullscreen and then try minimise the still playing video it goes a bit haywire, parts of the screen goes grey and I can't minimise the video. Can any replicate?!
Click to expand...
Click to collapse
I have the same problem. It also happens when I press back on the navigation bar
tdwpkidd said:
I have the same problem. It also happens when I press back on the navigation bar
Click to expand...
Click to collapse
Discovered a slight work around since. It doesn't happen if you go in and out of fullscreen using little button in the bottom right. So it only happens with auto rotation.
Sent from my HTC U12+ using Tapatalk

Text alerts for *sent* messages as well as received since update

Apologies if I am posting this in the wrong spot. I have a Pixel 2 XL(obviously) and had been on the Android beta program for some time now. The android p beta had been running really solid for me with no issues. So when they pushed it out officially last week i of course went for it. However, all of a sudden now, when *sending* texts, it gives me a notification sound (same as incoming notification). Anyone run into this? I searched the forums briefly but didnt see anyone with the issue although I couldve missed it.
Note- I'm using the Google Messages(I believe thats the official name) app, I just prefer it to Hangouts. I did check the settings, and disabled the setting for outbound notification sounds- but it persists.
Here's the kicker- it cant be isolated to just me, as my mom has the same phone -she messaged me last week and asked if she should update (I'm typically the guinea pig) and I said yep, been rock solid for me.. now she's getting the exact same behavior. So barring it being the messages app itself which i suppose is possible, I dont know.
Thoughts? Suggestions? I havent tried a different messenger app yet, suppose I could(textra maybe), I'm just partial to this one for whatever reason.
Thanks in advance!
Disregard. I guess its specific to Android Messages app. Installed another text app and the issue went no longer occurs.
I have the same issue with my Android Messages app

Question Answer in notifications for WhatsApp doesn't work

Hi there,
I got a strange problem which I can't solve so far.
When I get a notification for WhatsApp, there is the possibility to answer directly in the notification. But when I do that, it needs at least 20 seconds to send and then it isn't sent even if in the notification it says so. When I go to the normal app, the answer isn't there and my chat partner didn't get it. Testet that with my girlfriend.
In all other apps and notifications it works correct. Only in WhatsApp it doesn't. And even with my Samsung watch the answers work.
Anyone an idea??
I even looked in my settings for WhatsApp but didn't find anything.
Thanks in advance!
Might have to clear cache works fine for me

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