folders displayed as unreadable files in Win10 - Nexus 5X Q&A, Help & Troubleshooting

Hi and thanks for reading my post!
All of a sudden (perhaps after trying out MyPhone Explorer) when I connected 5X to my Win10 x64 (usb debug ON, transfer files mode), Win saw three of my custom created folders (no unusual characters used for folder names) on Internal Shared Storage as files (see the attached screenshot)! Win could not copy them from phone to PC though. The three folders and their files were easily accessible within the phone and when copied to an OTG USB flash drive, they transfered to Win10 totally fine. When I renamed the three folders on the phone by adding a number at the end, Win displayed them properly as folders (previously it displayed the previous name as a file too though). Then I tried to rename the folders via Win to their proper names and they worked fine ever since. But I would still like to know what happened?
Any ideas, pls?
Best,
K

update
It appears I posted something nobody can solve
Just in case an update: the issue is not just the three folders, many more were affected within the folder tree.

kt2016 said:
It appears I posted something nobody can solve
Just in case an update: the issue is not just the three folders, many more were affected within the folder tree.
Click to expand...
Click to collapse
I have the same issue as well, so, ts not just you. I never got to look at the folders in Windows 7, have you got a chance to check in Win7 ?

carm01 said:
I have the same issue as well, so, ts not just you. I never got to look at the folders in Windows 7, have you got a chance to check in Win7 ?
Click to expand...
Click to collapse
Hi,
thanks for your reply.
Unfortunately none of the computers I come in touch with have Windows 7 anymore, though I loved that OS.
I assume the issue at hand has something to do with the way Android handles file system and perhaps with incompatibilities between Windows and Android (e.g. "Abc " name (with the trailing space) is perfectly legal in Android as are coexisting files named e.g. "ABC" and "abc"), but that's just a speculation.
K

Standard MTP bug, just clear you 'Media Storage' app data and reboot. Wait for a while to let 'Media Scanner' service sometime to finish its job.
Then you're fine.

HebeGuess said:
Standard MTP bug, just clear you 'Media Storage' app data and reboot. Wait for a while to let 'Media Scanner' service sometime to finish its job.
Then you're fine.
Click to expand...
Click to collapse
Thanks for advice, HebeGuess! Will try this! I still have some folders that suffer from this issue. They will be useful for testing now.
Would you perhaps know what causes this bug, so we can prevent it in the future, pls? If it has a specific name, I will gladly google it. Too wide results googling just for "android mtp bug".
Best
K

HebeGuess said:
Standard MTP bug, just clear you 'Media Storage' app data and reboot.
Click to expand...
Click to collapse
Could you expand on what you mean by "Media Storage app" -- that doesn't show up on my list of apps and searching the phone doesn't reveal anything either. Where do I find that?

I think what HebeGuess means is here (nougat):
system settings /apps/options button (upper right, three vertical dots)/show system
this reveals on the list "media storage"
hope it helps. will try it myself during the weekend
best,
K

COMPLETE SOLUTION part1
Solution to the issue as based on HebeGuess' advice. There is a "Thanks" button you can use to give HebeGuess what he/she deserves for her/his kind help.
For a complete visual solution see attached screenshots one by one. Hope it helps.
Best regards,
K

COMPLETE SOLUTION part2
screenshots continued

COMPLETE SOLUTION part3
final batch of screenshots

Related

Copilot 8 - Saving favorites without success

When I save favorites in Copilot 8 I can see them as long as I don't close the application. When I restart it all the favorites (and also the recent targets) are gone again.
Did someone face this problem or could give me a hint how to solve this issue?
Thank you in advance.
olympicchicken said:
When I save favorites in Copilot 8 I can see them as long as I don't close the application. When I restart it all the favorites (and also the recent targets) are gone again.
Did someone face this problem or could give me a hint how to solve this issue?
Thank you in advance.
Click to expand...
Click to collapse
I had this problem before, but I can't remember the exact file. Basically, there's a file that you need to enable read/write access by finding it in Windows Explorer and unchecking "read only" in the file's properties. That fixed it for me, but I can't remember what file it was.
Thank you for your reply. The folder supposed to be writeable (and acutally shown as writeable) is copilot/EU/europe/save as I found two files named favorite.lst and recents.lst in it.
These files are shown as writeable as well. Do I have to gain root to make the folder and/or the files writeable not only for the owner?
Called Copilot Support and got the answer that they are aware of this problem and there should be a newer version to hit the market within the next weeks to correct this.
Aditionally I was told that there has just been released a froyo compatible version, just to let you know.
Finally helped myself .
Within the copilot folder there is a file named user.cfg. The path to the save folder was not set.
So I closed two cases in one go: Moved the maps to the external sd card and set or changed the paths in the user config file.
Now everything is working as it should. Maybe this information can help other people to solve the problem more quickly then I did.
Can copilot be installed on an external sd card? (sdcard/sd)?
The program itself can't but as I said you can move the maps folder to the external sd card - you just have to physically move for example the EU (if you are in Europe like me) folder to the external sd card and then change the path in the user.cfg to this directory to the new path (there is more than one entry for this directory in the user.cfg).
Perfectly worked for me.
user.cfg
Hello Olympicchicken,
I think I have the same problem you had but when I came to verify first of all if I had the files favorite.lst and recents.lst, they were none.
I downloaded those two files from a Copilot Live package as saw on the internet but still nothing, I can save my favorites.
When opening the user.cfg, the path to save the favorites and recents are the right one:
[Data]
"VersionedGrid"=-2147483640
[Directories]
"AddonDir"="/sdcard/copilot/NA/Quebec/addon/"
"AudioDir"="/sdcard/copilot/audio/"
"CitiesDir"="/sdcard/copilot/NA/Quebec/cities/"
"GlobalAddonDir"="/sdcard/copilot/addon"
"GPSDemoDir"="/sdcard/copilot/gpstracks/demo"
"LRGeoDir"="/sdcard/copilot/NA/Quebec/places/"
"LRGlobalSaveDir"="/sdcard/copilot/save"
"LRGPSSaveDir"="/sdcard/copilot/gpstracks"
"LRGridDir"="/sdcard/copilot/NA/Quebec/data/"
"LRInfoDir"="/sdcard/copilot/info"
"LRSaveDir"="/sdcard/copilot/NA/Quebec/save/"
"PolyDir"="/sdcard/copilot/NA/Quebec/polygons/"
"RazorCacheDir"="/sdcard/copilot/save/razor_cache"
"RegionDir"="NA"
"RootDir"="/sdcard/copilot/"
"SkinDir"="/sdcard/copilot/skin/"
"SpeechDir"="/sdcard/copilot/speech"
"UIConfigDir"="/sdcard/copilot/uiconfig/"
Do you have any ideal what could be causing this by any chances?
Thanks for you time!
Have a great week-end!
P.s.: I have Galaxy S with Android 2.1 and Copilot Live 8.2.0.218
As for me, I have the samsung galaxy S and I cant even save. I moved to external SD card and changed the user but it still dosnt work. I dont have a "favorite.lst" file, neither a "recent.lst" one. I reinstalled and I still dont get them.
Same here, I can't save my favorites after upgrading to 8.2.0.218. It seems that's a problem with canadian adress. Someone have found the newer version 8.2.0.368 ?
The Problem seems to be with Canadian Addresses, ( actually 1 did work for me ) but it was only for testing. US Addresses had no issue
Any fix?
This helped me sort but the save directory that resolved it was not the one in the copilot directory..
The offending line in the user config was
"LRSaveDir"="sdcard/copilot/<region>/<country>/save/
for me the line said "LRSaveDir"=2
I changed mine to reflect my phones directory structure..
"LRSaveDir"="sdcard/copilot/EU/UK/save/
**When I did that all resolved and even my previous saves came back.
So I am happy again.
PMMeasures said:
This helped me sort but the save directory that resolved it was not the one in the copilot directory..
The offending line in the user config was
"LRSaveDir"="sdcard/copilot/<region>/<country>/save/
for me the line said "LRSaveDir"=2
I changed mine to reflect my phones directory structure..
"LRSaveDir"="sdcard/copilot/EU/UK/save/
**When I did that all resolved and even my previous saves came back.
So I am happy again.
Click to expand...
Click to collapse
i do not see the line LRSaveDir"=2 in my user.cfg file??
PMMeasures said:
This helped me sort but the save directory that resolved it was not the one in the copilot directory..
The offending line in the user config was
"LRSaveDir"="sdcard/copilot/<region>/<country>/save/
for me the line said "LRSaveDir"=2
I changed mine to reflect my phones directory structure..
"LRSaveDir"="sdcard/copilot/EU/UK/save/
**When I did that all resolved and even my previous saves came back.
So I am happy again.
Click to expand...
Click to collapse
I had the same problem. I had deleted some files on my SD Card and somehow something got corrupt(happened when switching between 3 different apps while driving).
I'm on the road at least 4 days a week and use co-pilot to route my gas buddy stops and save them as trips. All of the sudden it wouldn't save my recent data and all of my save files were not accessible even though the files were in the map save dir ("sdcard/copilot/NA/save/").
I decided to just wipe everything and re-install the app though.

JellyBean SD Card issue

Wondering if anyone can help...
on JB, stock google apps and system apps won't recognize my SD Card at all, while outside apps have no problem recognizing it...?
for example, stock Gallery app won't bring up my pictures, however Quick Pic has no problem. Root Explorer has no problem, Titanium Backup has no problem...but trying to access music or custom notifications for gmail/sms won't show up in the system apps (gmail, mms, etc).
another thing is when I plug my phone into my computer, none of my old files are there (but like I said they show up just fine with Root Explorer or any other file explorer).
I've tried every JB Rom available for Toro, yes I've tried SuperWipe, I've done it all.
Any ideas, fellas? Any help would be greatly appreciated. Thanks
philsfan said:
Wondering if anyone can help...
on JB, stock google apps and system apps won't recognize my SD Card at all, while outside apps have no problem recognizing it...?
for example, stock Gallery app won't bring up my pictures, however Quick Pic has no problem. Root Explorer has no problem, Titanium Backup has no problem...but trying to access music or custom notifications for gmail/sms won't show up in the system apps (gmail, mms, etc).
another thing is when I plug my phone into my computer, none of my old files are there (but like I said they show up just fine with Root Explorer or any other file explorer).
I've tried every JB Rom available for Toro, yes I've tried SuperWipe, I've done it all.
Any ideas, fellas? Any help would be greatly appreciated. Thanks
Click to expand...
Click to collapse
have you logged in to your account??? Cause I know sometimes if you are not logged in then your stock photo gallery will not show your photos....as far as not seeing them in your pc I don't know you might be shif out of luck cause if they are not there they not be there at all
Sent from my Galaxy Nexus using Tapatalk 2
Same issue here....looking for a solution...
The files are definately there...I can open them from the device but not via USB and not using Gallery. Its as though its a permission issue but I ran a fix permissions using ROM Manager but no joy....
having the same issue too. hope to get solution soon.
aidanbree said:
Same issue here....looking for a solution...
The files are definately there...I can open them from the device but not via USB and not using Gallery. Its as though its a permission issue but I ran a fix permissions using ROM Manager but no joy....
Click to expand...
Click to collapse
logged in.
files are definitely still there bc, as i said in OP, I can view them with Root Explorer and other file managers. Only with stock apps and system apps it seems to not see them.
i think it's a media server issue but i'm not educated enough on how to fix it
aidanbree said:
Same issue here....looking for a solution...
The files are definately there...I can open them from the device but not via USB and not using Gallery. Its as though its a permission issue but I ran a fix permissions using ROM Manager but no joy....
Click to expand...
Click to collapse
Try this.
Hi efrant
Thanks for the suggestion. Gave it a go (tried it twice) but unfortunately it hasn't made any difference.
I'm having the same problem... I did notice that not everything under /data/media had media_rw as the owner/group but fixing it didn't fix the media server issue.
It's definitely a media server issue though as from what I've read it's responsible for listing the files when connected via MTP/USB so I haven't found a fix for it.
I've always thought MTP was flaky. I use ADB to transfer any files back and forth.
Downloading any SDCard rescan app doesn't seem to work... but what I have noticed that if you go to Settings -> Apps -> Running and look under Media, you should see that the service is stuck in the restarting state...
I/ActivityManager( 336): Process android.process.media (pid 2148) has died.
W/ActivityManager( 336): Canceling start item Intent { cmp=com.android.providers.media/.MediaScannerService (has extras) } in
service ComponentInfo{com.android.providers.media/com.android.providers.media.MediaScannerService}
W/ActivityManager( 336): Canceling start item Intent { cmp=com.android.providers.media/.MediaScannerService (has extras) } in
service ComponentInfo{com.android.providers.media/com.android.providers.media.MediaScannerService}
W/ActivityManager( 336): Scheduling restart of crashed service com.android.providers.media/.MediaScannerService in 1440256ms
W/ActivityManager( 336): Scheduling restart of crashed service com.android.providers.media/.MtpService in 5000ms
I/ActivityManager( 336): Start proc android.process.media for service com.android.providers.media/.MtpService: pid=2249 uid=10013 gids={1015, 1023, 1024, 1028, 2001, 3003, 3007}
Click to expand...
Click to collapse
Sejanus,
Mine is restarting too.
I have noticed that if I use a file manager to duplicate an old file (e.g. photo) then I can access it...It looks like some sort of weird permission issue although I have tried all sorts of things to sort the permissions.
I'm using the GNex Toolkit V7.0 to pull everything from my virtual SD card /sdcard and then I'm going to delete everything, reboot, then push everything back to it, reboot, then see if that fixes it.
efrant said:
Try this.
Click to expand...
Click to collapse
I just tried, and it didn't work. Double checked, there was no file with a different user/group.
It seems that now my Media is not restart anymore, however I still can't see my files, neither through Google Music / Galery (although some show up), nor using USB to computer (only a few folders show up).
Therefore, nothing yet.
Any clues guys ?
Probably a solution! (at least it did work for me)
Guys, for those having issues with Media process, where Pictures & Musics don't show up, here's the solution that worked for me:
I got it from http://forum.xda-developers.com/showpost.php?p=21746289&postcount=2 (thanks Chrono_Tata).
Based on what Chrono_Tata wrote, I decided to create a ".nomedia" file in my main personal directory, where contains pictures, musics, personal files and so on.
(For those not familiar with Linux, the ". (dot)" in the beginning of the filename is very important! It means that it's a hidden file. You can create it through ES File Explorer)
For testing purposes, I copied some musics / pics to directories out of that my structure.
Then, stopped and cleaned data for: Gallery, Google Music and Media . Afterwards, restarted phone.
Bingo. It did work, and I could see the pics/musics outside my main directory (although it takes a while to re-scan everything, so wait! Gallery and Music will show nothing until scan is complete).
Well, after I realized it did work, I continued in the following way:
1) Delete the previous ".nomedia" file that I created
2) Create a new one under some sub-directory.
3) Repeat process for re-scan
I did it until I found which directory had an issue (btw, my pictures directory).
I think it might be related to thumbs.db file created by Win, but I'm not sure. Anyway, I still have to check carefully my structure to find the issue.
Hope it helps.
Regards,
Adriano.
Nice one!
For some reason the same worked with me. I seemed to have some 0k files that were perhaps causing issues. I used your process to clear things out.
Thanks Adriano!
aidanbree said:
Nice one!
For some reason the same worked with me. I seemed to have some 0k files that were perhaps causing issues. I used your process to clear things out.
Thanks Adriano!
Click to expand...
Click to collapse
Basically resolved this by
1) Creating a new directory in /sdcard/DCIM and moved all photos from /sdcard/DCIM/Camera to this directory
2) Placed .nomedia files in almost every directory in /sdcard except the obvious ones (/sdcard/DCIM/Camera being one of them)
3) Copied a months worth of photos from /sdcard/DCIM/Camera_bkup to /sdcard/DCIM/Camera, rebooted the phone, checked the gallery to see if all the photos now appeared
4) Repeated until /sdcard/DCIM/Camera_bkup was empty... in the process I removed a bunch of older pictures that were legacy from a non-Android cellphone that I copied over from my first phone
This was after I fixed the media_rw/media_rw permissions that I found as when I used the GNex Toolkit to dump my SDCard and then tried to restore it, all the files had root/root user/group permission set.
There was also an issue with timestamps of some photos where they were actually placed in the future by a few days, which was annoying because as I slid back from a picture I had just taken to the gallery it would show me some other picture then the one I had just taken. This got resolved as the wrong timestamped photos entered the past.
I was on an MCR JB build... I hope I don't have to go through all these hoops when CM10 comes out.
efrant said:
I've always thought MTP was flaky. I use ADB to transfer any files back and forth.
Click to expand...
Click to collapse
It definitely is. I'll have files missing from the MTP listing, but when I go in and look on my phone, the files are clearly there. MTP is janky at best.
This has been driving me nuts, since when the I/O update came out I flashed and had the same issue, just reverted to AOKP from nandroid.
I have partially fixed the issue by going into Recovery and fixing permissions, now I can see and select ringtones and most my camera pictures. Still many files are not showing on gallery, but I guess its progress .
Edit: Forgot to mention that I tried 4.1.1 and still had the issue, I just reverted to a nandroid b/u of ICS.
i think this issue is caused because the storage is named "sdcard0" the normal should be "sdcard" i tried to change the storage name but "sdcard0" is reed only, so i can't change the name with root explorer maybe someone can try to rename it and see if this issue will be fixed.
any thing let us know because this issue is being annoying.
raidy said:
i think this issue is caused because the storage is named "sdcard0" the normal should be "sdcard" i tried to change the storage name but "sdcard0" is reed only, so i can't change the name with root explorer maybe someone can try to rename it and see if this issue will be fixed.
any thing let us know because this issue is being annoying.
Click to expand...
Click to collapse
Having the same issues... wasting the WHOLE day troubleshooting this issue w/o any luck so far... I think I will end up going back to ICS and be happy with it until a solution is apparent. So annoying...! Jelly Bean is sooo fast!

Horrible performance and behavior of USB Media Sync (MTP)

I am using Windows8 (that's my first problem) to connect to my LGOG over USB and work on files from my PC.
The OG gives me 3 USB connection options:
Charge Only
Media Sync (MTP)
Camera (PTP)
I choose MTP and start working on my files, but there are many problems in Windows:
The LGOG doesn't show up as a drive; it just shows up as a device, which would make it very hard to access it from the command line.
The performance is horribly slow
If I try to view the LGOG file system from more than one Explorer window I get a lot of "Device Busy" dialogs.
When I do multiple simultaneous file copies only one file is copied at any moment. All of the other copy dialogs say "Device Busy".
"Moving" files is ridiculous! It first copies *all* files, and then *maybe* deletes the files, thus sometimes resulting in a move. I would expect it to copy and delete each file and directory one by one. And I have had several moves that just left the source files in place.
Adding a new folder or renaming an existing folder on the OG directly from Explorer *always* causes Explorer to lock up.
Does anyone else have any similar experience? This is ridiculous behavior!
The LGOG doesn't show up as a drive; it just shows up as a device, which would make it very hard to access it from the command line.
Click to expand...
Click to collapse
Cause its connected via MTP. Unlike in case of USB flash mount, phone still controlling the flash memory.
And you still can access it from the line, just use the name of device (In my case is F180K)
The performance is horribly slow
Click to expand...
Click to collapse
Didnt noticed, good for me
If I try to view the LGOG file system from more than one Explorer window I get a lot of "Device Busy" dialogs.
Click to expand...
Click to collapse
Works for me
When I do multiple simultaneous file copies only one file is copied at any moment. All of the other copy dialogs say "Device Busy".
Click to expand...
Click to collapse
Yeah, you cant copy in few threads at once, cause device checking all packets
"Moving" files is ridiculous! It first copies *all* files, and then *maybe* deletes the files, thus sometimes resulting in a move.
Click to expand...
Click to collapse
No its not
I would expect it to copy and delete each file and directory one by one.
Click to expand...
Click to collapse
Why dont you use shift or ctrl?
And I have had several moves that just left the source files in place.
Adding a new folder or renaming an existing folder on the OG directly from Explorer *always* causes Explorer to lock up.
Click to expand...
Click to collapse
That must be Win8 problems, cause on XP SP3 it runs good
LG Driver Install
When I got around to downloading/install the LG driver / Connection / OSP packages available from their site, I was a little thrown by the wording in the driver app, I think--either that, or the directions to it...or maybe a message showing up on the phone...anyway, I think I was right to 'read into' whatever message was 'part of the process', that basically mentioned something about the device connecting, then reconnecting, during the driver install process, and that 'this was normal'.
I'd seen enough of that with Windows Bluetooth connectivity and control that I felt this basically meant just to sit there and wait 'til it stopped, no matter how redundant it appeared...and it really did an amazing amount of this, before finally stopping, showing up in my Windows Explorer menu, and 'becoming browseable'.
After I got used to it, I also experienced some laggy behavior on the phone's part, but one thing I got used to doing is tapping the message on the phone itself to tell it to 'skip' the driver install each and every time I reconnect it, whether it be to charge, or data, or 'PC software', or whatever.
Once I got tired of some of the 'regular' sluggish behavior of my Windows 7 'finding' the thing, I simply remembered I'd recently begun trying out QtADB awhile back on my Aria, and tried it....results were exactly what it'd done before--full browsing of the phone (I rooted it soon after), full 'Windows' copy-and-paste, delete, etc., file management (from my PC desktop, anyway)...otherwise, I use ES File Manager in the phone.
The attachment is a screenshot I took of the QtADB interface, browsing my PC and phone simultaneously. Copying, moving, deleting everything couldn't be easier than with QtADB, for me, anyway.

Writing to externalSD...

I'm having issues that I cannot be sure if its affected by Googles dropped support of writing to externalSD or not.
When I hook my phone up to the laptop via USB I do this to transfer music to the micro externalSD, which is 64GB card, into my Music folder. The first thing I do is make a new folder on it to label the folder by band name. When I do that it just sits there idling and won't change names from New Folder to a band name folder. Same thing happened when I tested another way by just dropping a music file on it. It just acts busy and never processes the transfer.
The only way I've gotten it to work was taking the micro externalSD card out of the slot of the phone and putting it into the bigger card then insert it into the laptop and do my work that way. It works that way but I can't tell if its that KitKat issue that's affecting it or its something else.
Has anybody been transferring files via USB or doing what I do?
heXacode said:
I'm having issues that I cannot be sure if its affected by Googles dropped support of writing to externalSD or not.
When I hook my phone up to the laptop via USB I do this to transfer music to the micro externalSD, which is 64GB card, into my Music folder. The first thing I do is make a new folder on it to label the folder by band name. When I do that it just sits there idling and won't change names from New Folder to a band name folder. Same thing happened when I tested another way by just dropping a music file on it. It just acts busy and never processes the transfer.
The only way I've gotten it to work was taking the micro externalSD card out of the slot of the phone and putting it into the bigger card then insert it into the laptop and do my work that way. It works that way but I can't tell if its that KitKat issue that's affecting it or its something else.
Has anybody been transferring files via USB or doing what I do?
Click to expand...
Click to collapse
If you use the Samsung Kies application, it works. At least it works for me using Kies. Haven't tried just using the file explorer.
The external SD restriction is only from within the OS itself. It only affects third-party file managers (or any app trying to modify files on the external sd). Doing anything on a computer should work. Something is wrong with your phone.
I've had this happen when my devices' OS gets messed up. Factory reset (or reflash when I was using custom roms) usually fixes it. I don't know the details, but something with the way the phone presents its storage to the computer gets messed up.
I only hit the idle if my phone screen is off, if I keep it awake it writes like a charm
thanitos said:
I only hit the idle if my phone screen is off, if I keep it awake it writes like a charm
Click to expand...
Click to collapse
Yeah and file transfers will slow to 0kb/s and eventually (after a long time of waiting) the computer will say something about the device not being found. Right?
This is what I was saying. As long as you aren't running a custom rom (which you can't on the n910a), then a factory reset SHOULD fix it.
spexwood said:
Yeah and file transfers will slow to 0kb/s and eventually (after a long time of waiting) the computer will say something about the device not being found. Right?
This is what I was saying. As long as you aren't running a custom rom (which you can't on the n910a), then a factory reset SHOULD fix it.
Click to expand...
Click to collapse
Yeah, I just keep my phone awake though, not really interested in factory reset, lol, maybe the op will though, I just don't transfer enough stuff
thanitos said:
Yeah, I just keep my phone awake though, not really interested in factory reset, lol, maybe the op will though, I just don't transfer enough stuff
Click to expand...
Click to collapse
Sorry, thought you WERE the OP. Lol
Didn't realize you were a different person.
If it works for you then do what you're doing. If it gets worse or something, try my suggestion though. It should fix it, but yeah, factory resets can be annoying.
spexwood said:
Sorry, thought you WERE the OP. Lol
Didn't realize you were a different person.
If it works for you then do what you're doing. If it gets worse or something, try my suggestion though. It should fix it, but yeah, factory resets can be annoying.
Click to expand...
Click to collapse
Yeah titanium backup would make it a bit nicer, an icloud style backup would be a godsend
I'm the OP of this thread, lol. Anyways. Did a couple things to test out ideas.
One... Kies... I hate it. Sorry asjshenry. Thanks for the advice though.
Two... tried a different Samsung USB. Same issue.
Three... I may have done something wrong last time with this but when I dragged and dropped a file into the micro externalSD via USB it worked fine. No idling or freeze up. I stated it did this the first time I tested it but I may have done something different than I thought I did.
Four... while still using a different USB I went ahead and tried to create a folder and name it. It just hung there idling.
I guess my last resort is factory reset. I'd like to think it isn't the phone but maybe Windows 8.1 just not playing nicely with the Note 4. A lot of weird things have happened on 8.1 including my Bluetooth mouse not working anymore 4 days after I bought it. It stopped working after Windows pushed an update. Not really sure but I have noticed odd behaviors from 8.1.
I'll try factory reset tomorrow and report back. If its the same issue still then its got to be something with Windows.
OK so I finally got around to factory reset and tried again. Still having same issues. There must be some kind of syncing error with Windows 8.1 or something. I don't get how it will allow me to drop a file in (i.e. a song) without issues but it will not allow me to create a folder and name it.
Only way I can do this is by taking out the micro SD card and put it in the bigger card and then into the laptop.
It gets annoying doing it that way because of having to take the case off then back door then the card and then put everything back together again.
heXacode said:
OK so I finally got around to factory reset and tried again. Still having same issues. There must be some kind of syncing error with Windows 8.1 or something. I don't get how it will allow me to drop a file in (i.e. a song) without issues but it will not allow me to create a folder and name it.
Only way I can do this is by taking out the micro SD card and put it in the bigger card and then into the laptop.
It gets annoying doing it that way because of having to take the case off then back door then the card and then put everything back together again.
Click to expand...
Click to collapse
Sorry reset didn't work. I agree, it might be Windows 8. I'm still on 7, so can't any further (if there is something that can be done).
heXacode said:
I'm the OP of this thread, lol. Anyways. Did a couple things to test out ideas.
One... Kies... I hate it. Sorry asjshenry. Thanks for the advice though.
Two... tried a different Samsung USB. Same issue.
Three... I may have done something wrong last time with this but when I dragged and dropped a file into the micro externalSD via USB it worked fine. No idling or freeze up. I stated it did this the first time I tested it but I may have done something different than I thought I did.
Four... while still using a different USB I went ahead and tried to create a folder and name it. It just hung there idling.
I guess my last resort is factory reset. I'd like to think it isn't the phone but maybe Windows 8.1 just not playing nicely with the Note 4. A lot of weird things have happened on 8.1 including my Bluetooth mouse not working anymore 4 days after I bought it. It stopped working after Windows pushed an update. Not really sure but I have noticed odd behaviors from 8.1.
I'll try factory reset tomorrow and report back. If its the same issue still then its got to be something with Windows.
Click to expand...
Click to collapse
Windows 8.1 does this to my note 4 and S3, it's a Windows issue not your phone
floatingtrees said:
Windows 8.1 does this to my note 4 and S3, it's a Windows issue not your phone
Click to expand...
Click to collapse
Have you figured out what is causing it?
heXacode said:
Have you figured out what is causing it?
Click to expand...
Click to collapse
I have no idea, I avoid it by creating the folders on the computer and droping them on the SD card
floatingtrees said:
I have no idea, I avoid it by creating the folders on the computer and droping them on the SD card
Click to expand...
Click to collapse
It must be a syncing issue then. I've been trying to track down similar issues but haven't found anything I was looking for. Have you noticed that the more 8.1 gets updated the more there are problems? I'll keep looking till I find what the issue is.
heXacode said:
It must be a syncing issue then. I've been trying to track down similar issues but haven't found anything I was looking for. Have you noticed that the more 8.1 gets updated the more there are problems? I'll keep looking till I find what the issue is.
Click to expand...
Click to collapse
Additional updates haven't worsened or fixed the problem for me, also forgot to mention that the size of the card plays no effect on solving the issue I've tested it on a 32gb and a 128gb card. Let me know if you come up with a fix
floatingtrees said:
Additional updates haven't worsened or fixed the problem for me, also forgot to mention that the size of the card plays no effect on solving the issue I've tested it on a 32gb and a 128gb card. Let me know if you come up with a fix
Click to expand...
Click to collapse
If you have 2 laptops or PC could you test this problem on a different one and see if the problem persist? I actually have 2 laptops but the screen on the older one got fried so I have no way or seeing if its a persisting problem.
I will also make some time tomorrow and see if I can speak to a geek squad rep or Microsoft rep online and see if they have any suggestions. I'll have to speak to them about other problems that I see coming up with each updates they push out too.
If I can't get anywhere with fixing all these problems then I will be converting the laptop fully to a Linux OS of my choice. I'm not liking anything at all with windows 8.1 and this laptop is barely a year old.
Also its interesting that you said you had the same issue with the S3. I have the S3 too here before I got the Note 4. I didn't see this problem with the S3 on this laptop and it has been awhile since I had the S3 hooked up to that laptop to transfer music over. That's what is leading me to think that an update broke stuff.
I'll update this tomorrow if I get anywhere.
heXacode said:
If you have 2 laptops or PC could you test this problem on a different one and see if the problem persist? I actually have 2 laptops but the screen on the older one got fried so I have no way or seeing if its a persisting problem.
I will also make some time tomorrow and see if I can speak to a geek squad rep or Microsoft rep online and see if they have any suggestions. I'll have to speak to them about other problems that I see coming up with each updates they push out too.
If I can't get anywhere with fixing all these problems then I will be converting the laptop fully to a Linux OS of my choice. I'm not liking anything at all with windows 8.1 and this laptop is barely a year old.
Also its interesting that you said you had the same issue with the S3. I have the S3 too here before I got the Note 4. I didn't see this problem with the S3 on this laptop and it has been awhile since I had the S3 hooked up to that laptop to transfer music over. That's what is leading me to think that an update broke stuff.
I'll update this tomorrow if I get anywhere.
Click to expand...
Click to collapse
Sorry it took so long to reply, I took the 5.0.1 update recently and tried creating and renaming a folder on my note 4 using my windows 8.1 machine, I got the same result, folder was created but windows explorer hung and crashed during renaming the folder. I tried it again on my windows 7 machine and it successfully created and renamed the folder without any hiccups. also its worth to mention that i do not have usb debugging enabled, and every time I connect my phone to the windows 8.1 machine I get a usb connected sound and then a second later I get a usb disconnected sound and then the windows explorer window showing my phone and external SD
floatingtrees said:
Sorry it took so long to reply, I took the 5.0.1 update recently and tried creating and renaming a folder on my note 4 using my windows 8.1 machine, I got the same result, folder was created but windows explorer hung and crashed during renaming the folder. I tried it again on my windows 7 machine and it successfully created and renamed the folder without any hiccups. also its worth to mention that i do not have usb debugging enabled, and every time I connect my phone to the windows 8.1 machine I get a usb connected sound and then a second later I get a usb disconnected sound and then the windows explorer window showing my phone and external SD
Click to expand...
Click to collapse
Thank you. That confirms my suspicion that it is within Windows 8.1. Debugging is not needed for anything.
I had to dig deep to figure out the problem,and according to an article some updates plus components become corrupted without our knowledge. Only way we know something is wrong is one thing after another stops working (i.e. my Bluetooth mouse, writing to external SD, etc).
There is a fix for it as long as it can complete it thoroughly. If not then a fresh install of 8.1 is your only last resort.
This is what I did from this link...
http://www.eightforums.com/3407-sfc-scannow-command-run-windows-8-a.html
Right click on command prompt to grant Administration rights. Click ok. Command prompt will open. Run this...
sfc /scannow
Wait for it to fully scan.
Mine said it couldn't fix all problems. I had to go to Dism /Online /Cleanup-Image /Restore health link...
http://www.eightforums.com/26512-dism-fixing-component-store-corruption-windows-8-a-8.html
This will take awhile and look like its hung up at 20% but let it finish.
My results were...
Error: 0x800f0906
The source files could not be downloaded. Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243007
Had to go to that link and was lost on what to do. So I read through the forums for similar error code by others and the author recommended to do a refresh of Windows or do a complete reinstall of Windows to correct the problem and run sfc /scannow to confirm all is good after reinstallation.
This leads me to believe several updates became corrupted and a lack of a component store. I have no clue how that broke and it's all on Microsoft for that mess.
My last resort is now to reinstall a fresh copy of Windows 8.1 to correct all issues. It's going to be a pain in the are with all that stuff I have saved on the laptop and backing up everything.
Check out those links and run them to see if your stuff gets corrected. You may have better luck than I did and if you do then reboot after all that and test the external SD issue.
heXacode said:
Thank you. That confirms my suspicion that it is within Windows 8.1. Debugging is not needed for anything.
I had to dig deep to figure out the problem,and according to an article some updates plus components become corrupted without our knowledge. Only way we know something is wrong is one thing after another stops working (i.e. my Bluetooth mouse, writing to external SD, etc).
There is a fix for it as long as it can complete it thoroughly. If not then a fresh install of 8.1 is your only last resort.
This is what I did from this link...
http://www.eightforums.com/3407-sfc-scannow-command-run-windows-8-a.html
Right click on command prompt to grant Administration rights. Click ok. Command prompt will open. Run this...
sfc /scannow
Wait for it to fully scan.
Mine said it couldn't fix all problems. I had to go to Dism /Online /Cleanup-Image /Restore health link...
http://www.eightforums.com/26512-dism-fixing-component-store-corruption-windows-8-a-8.html
This will take awhile and look like its hung up at 20% but let it finish.
My results were...
Error: 0x800f0906
The source files could not be downloaded. Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243007
Had to go to that link and was lost on what to do. So I read through the forums for similar error code by others and the author recommended to do a refresh of Windows or do a complete reinstall of Windows to correct the problem and run sfc /scannow to confirm all is good after reinstallation.
This leads me to believe several updates became corrupted and a lack of a component store. I have no clue how that broke and it's all on Microsoft for that mess.
My last resort is now to reinstall a fresh copy of Windows 8.1 to correct all issues. It's going to be a pain in the are with all that stuff I have saved on the laptop and backing up everything.
Check out those links and run them to see if your stuff gets corrected. You may have better luck than I did and if you do then reboot after all that and test the external SD issue.
Click to expand...
Click to collapse
I ran sfc /scannow and it failed verification and didn't fix anything, so then i ran dism as you said however I used a bat file I had instead, and it fixed whatever sfc was complaining about. If you want to try it copy this into a notepad and save it as a .bat file and run as admin
Dism /Online /Cleanup-Image /StartComponentCleanup
pause
Dism /Online /Cleanup-Image /RestoreHealth
pause
SFC /scannow
pause
since sfc passed I ran windows update and took all the important and optional updates, restarted and ran sfc again and it passed again. I plugged in my phone and created a folder and tried to rename it and as always explorer hangs again, and crashes, without unplugging my phone I go back to where I created the folder and tried to rename it and it works, problem is if you unplug, explorer will hang and crash first every time before working, also this method doesn't always work, for example sometimes external sd disappears from the list, other times when you click on it, it brings you into phone sd instead of external, and lastly another bug I've noticed is that the language changes after a crash on the list of available memory, there were a couple of instances where everything was replaced with Chinese or Japanese characters. I hope this was helpful but I doubt this problem could be fixed, unless windows 10 fixes it we're going to have to deal with it

[SW FAILURE] Lost all pictures on mate 20

Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse
jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
Click to expand...
Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
Click to expand...
Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap
kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???

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