Develop Bugs

Samsung Galaxy Nexus Suddenly Stopped Working!

I was using the phone today and the screen suddenly locked up on me. It wouldn't respond to any button presses so I just did a battery pull to reset it. However, the phone won't turn back on now. It doesn't do anything, even when plugged into the charger, the phone doesn't even indicate that it's charging or anything at all. It's like it has been completely bricked.
It was completely stock, never unlocked it or rooted and never installed any custom rom or anything of that nature. I've only had the phone for a couple of months and I'm completely baffled as to what could have happened. It certainly wasn't anything that I did.
Any ideas? Or does anyone have any experience with this type of thing happening to their phone?

So I've left the battery out for over 30 minutes and it still won't turn on. I have an extended battery and the regulary battery that came with the phone and it won't turn on with either battery.
I have also tried the volume down and power button method and that doesn't do anything at all either.
Plugging the phone into the computer with the USB cable also does nothing.

How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....

Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium

ptmr3 said:
How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....
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Click to collapse
I got the phone when it was released and I ordered it online right from Verizon's website.

I hope that you have the warranty from the carrier!

gulmat said:
Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I wish it was that simple for me.. I held the power button down for over a minute and still, nothing happened. This is really frustrating.

!!!!!!!+111111
evolishesh said:
I hope that you have the warranty from the carrier!
Click to expand...
Click to collapse
.....Clones & Drones.....

ptmr3 said:
!!!!!!!+111111
.....Clones & Drones.....
Click to expand...
Click to collapse
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.

russ4h said:
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.
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Click to collapse
I'd definitely go to Verizon with this. Most definitely manufacturer defect.

Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk

You should be able to get a refurbished phone.its probably just a manufacturer defect.
Sent from my Galaxy Nexus using Tapatalk

android01 said:
Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?

The phone has a 1 year warranty on it. You shouldn't have to pay anything but you might just get a refurbished replacement.

I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.

russ4h said:
Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?
Click to expand...
Click to collapse
I'd say go contact Verizon and see what they say. If they can't help you out then you gotta contact Samsung and I believe (if my memory serves me right) all their products have a one year warrenty from the day the phone was used. So you should see what they have to say.

Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.

tandp74 said:
I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.
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Click to collapse
That's awful man. I've been reading more and more about random reboots happening with this phone and what not.. I just don't know what to think right now, I thought this was supposed to this beast of a phone and now after only a couple of months, it has completely stopped working for no apparent reason at all. Pretty lame, and this has definitely never happened to me before as I always take care of my phones. I just figured that if something were to happen to this phone, it would be from my own doing, just as it has been with every other phone that I've ever owned (ie from modding, from a drop, etc.). Samsung gets a thumbs down from me, I paid a lot of money to get this phone and now I'm going to be stuck with a refurb because they have put out a crap product.
As for you, I wouldn't even tell Samsung that you unlocked it. They probably won't be able to tell if you did or not since the phone won't boot properly. They should offer you a refurb, so you'll be in the same boat as me. I went into Verizon today and that's the best that they could do. I have to wait til Monday for it to come in the mail. I'm stuck without a phone til Monday.

volsey said:
Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.
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Click to collapse
Yeah, it's looking like this phone has been giving many people similar problems. Samsung must have let a bad batch slip out or something. I was completely stock as well, no unlock, no root, no custom rom, just a plain old basic user here and mine took a dump on me.

Mine does this about every other day and I have to pull the battery and restart, sorry to hear yours won't reboot. Ouch

[Q] Did I get a bad Galaxy Nexus?

It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?

Try to do a clean install ... or wipe your cache and Dalvik cache

and your bone stock I would DEFINately bring it back ive installed countless roms and kernels and never pulled battery yet you didnt need to spend your money on a defective phone

irizwan said:
I believe theres a rouge app responsible .. try a clean install then don't install any apps then check
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Click to collapse
He just said he did this.
Anyways, try flashing a kernel and raising the minimum value slightly, saw this fix every SoD on the G2x forums. You'll need CPU Master or something similar.
I'm using CPU Master Pro, in case you were wondering.
Sent from my Galaxy Nexus using Tapatalk 2

Unroot and reroot. Problem should be solved.

Sarumiso said:
It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?
Click to expand...
Click to collapse
Install a custom kernel and change your minimum CPU to 700mhz. Fixed my sods. Honestly though I'd go for an exchange.
Sent from my Galaxy Nexus using xda premium

Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA

Toad858 said:
Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA
Click to expand...
Click to collapse
Just get the Gnex, geesh. There's lemons with every product, not just phones.
Sent from my Galaxy Nexus using Tapatalk 2

Might be a bad Sim card

Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.

Sarumiso said:
Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.
Click to expand...
Click to collapse
To go to Bootloader mode requires VolUP+VoldDOWN+Power button

suggest returning defective phone
You phone seems defective.
I realize you don't want to send it back, but getting stuck with a bad phone can drive you crazy.
When I bought my Evo 3D phone a year ago, after the update, it started to reboot at random times. After talking to their support, with no solution, I insisted on a new unit.
Once I got the new phone, I had no problems ever again.
Now I have the Galaxy Nexus, and I used it a lot the first few days to make sure it wasn't defective.
I hope you can find a solution, but if you don't, consider getting a new unit. It's not worth the hassle of keeping a questionable unit.

Have u tried to unroot yet??? It fixes all the problems u could possibly have.
Use Wug's toolkit to fix this issue.

Nexus 5x shut off and won't turn on

If I posted this in the incorrect place or there is something related to my issue, I apologize in advance.
I've been searching here and all over the internet and no progress yet so I decided to make a new account here just to see if anyone can help me because I'm out of ideas right now.
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas. I just want to at least recover some pictures and information I have in it that isn't backed up, if anyone can help me I would greatly appreciate it.
Thanks in advance

It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.

Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA

sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse
At this point, I'm willing to try anything. Thanks

driss.sadok said:
Just boot to bootloader (fastboot) then unlock it and flash a factory image... u can find many guides to this operation on the XDA
Click to expand...
Click to collapse
If it's a hardware issue like sfhub suggested, I don't think this will fix it.

PennyScissors said:
If it's a hardware issue like sfhub suggested, I don't think this will fix it.
Click to expand...
Click to collapse
Same here... cannot enter recovery mode, so flashed new rom stock rom.
The flashing was fine but it didn't help.

guys if u can get to the bootloader, sure it can be fixed.. everything is possible with the fastboot, u can fix any issue. if it's a hardware issue the bootloader wouldn't work as well.

Re Nexus 5X won't turn on - I've had same issue
PennyScissors said:
This morning my Nexus 5x (Non-rooted Nougat) woke me up like every morning, after dismissing the alarm I left it on my bed and when I came back to grab it later I noticed it shut off.
Here are the facts and what I have tried so far:
- Battery level was almost full
- I tried to turn it on but nothing happened, not even the Google logo
- Connected it to power and no icons or any response at all
- Left it connected for like an hour and tried to get it into recovery mode
- I was able to get into fastboot mode a few times but after electing "start" or "recovery mode" the Google logo comes up and then shuts off again right after.
- Tried getting into recovery mode after leaving it charging for a while again but I couldn't even get into fastboot this time, no signs of life at all.
- Disconnected the battery for a few minutes and tried to get into fastboot mode again, this time it worked but same thing happened. (Google logo then shuts off)
- Tried connecting it to my PC but doesn't show up on Linux nor Windows, on Windows it makes the sound like I connected a peripheral but that's pretty much it.
- I have USB debugging enable but never accessed my stuff through usb connection because I have had this issue before where it is connected but it won't show up or it shows up but won't let me access the files even though the phone is unlocked.
At this point it just won't do anything and I ran out of ideas...
Click to expand...
Click to collapse
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.

danielledowns01 said:
I've had the same problem with my 5X, except my alarm didn't even go off! I woke up 15 minutes late to see the boot screen "enter your pattern to start Android". I entered my pattern and it looked like it was going to boot up but when I went back to it it was blank. Tried again, got to the Google loading dots and it switched off again and I haven't been able to power it up since. No bootloader, nothing. Tried all the troubleshooting steps on the Nexus Google Support pages (I did post a link but because I'm new it won't show, so just Google "Nexus Support") and nothing worked. I also knew the battery was fully charged because it had been on charge overnight and when I did get to the 'enter your pattern' screen, the battery icon in the notification bar was full.
I requested a call back from Google and nothing happened so I tried the chat and they said it sounded like a hardware issue and are sending me a replacement device within the next 3-5 working days. Good that they're replacing it. Bad that it happened on a device less than a year old and they only offered £10 Play Store credit by way of compensation, when I've had to spend £15+ on a PAYG sim card to use in my old phone in the meantime because the nano sim in my 5X was too small and I've spent over an hour and half this afternoon wasting my time with troubleshooting and waiting for a call back... Not really the customer service I expected from Google for what appears to be a hardware issue. If you bought the phone from Google, my advice would be to get in touch with Google Support and they should replace it under warranty.
Click to expand...
Click to collapse
I contacted Google and they didn't help me at all because my warranty expired last month, they literally just told me to put in a repair request at the LG repair webpage....this sucks

My experience exactly...
My wife's Nexus 5 exhibited the exact same symptoms this morning. It's been running perfectly for 20 months and today it died, and we're unable to even get into the bootloader screen or power on the phone.
Taking your advice, we put it in the freezer for 15 minutes and were able to perform a factory reset wiping all data from the phone. We are going to take advantage of Google's Christmas 2017 promotion and return the Nexus 5X and buy a Moto 4X. They require you perform a factory reset before returning the phone in order to receive a credit for the returned Nexus 5. Thank you so much for the help!
Dennis
sfhub said:
It sounds like you might have encountered the hardware bootloop issue. This is theorized to be caused by bad solder for the eMMC chip or bad eMMC chip. This was an acknowledge problem on a related model LG phone, but hasn't been acknowledged for N5x.
If you are under warranty, you should start the replacement process before it runs out.
If you want to try something that sounds crazy but has worked for some people, put the phone in the freezer for 15 minutes then see if it boots. If it does, quickly back up as much data as you can, then wipe the phone in preparation to RMA exchange.
Click to expand...
Click to collapse

https://forum.xda-developers.com/nexus-5x/help/help-nexus-5x-lg-off-to-t3729739
I've just posted this thread overlooking yours. I think this is becoming another common issue. Has the freezer trick worked with anybody else?

I am having the same issue described here. My Nexus 5x went into a Bootloop about one month ago, but I was able to get it working again by going into Recovery Mode. About 4 days ago it went into a constant Bootloop, just showing the Google screen, and I couldnt get back in to recovery mode. I ordered a new phone on Tuesday (Pixel 2) and as long as I am able to do a factory reset I should get a $150 credit when I send this phone back. So, in desperation, I took a chance on the 15 minute freezer trick, and it worked! I was able to get into recovery mode (power + volume down, select Recovery Mode, little dude on his back came up, pushed power + volume up once) and cleared the cache and applied the factory reset. Ridiculous that this phone only lasted 18 months, but if I get the $150 credit I will be happy.

Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)

d_ckhole said:
Same problem here -- just froze for a few seconds, powered off, and won't turn back on. Not a boot loop issue as there is no response at all from any buttons. Swapping the mainboard from a working phone powered up without a problem, but obviously that's the other phone's emmc.
I tried the freezer thing and it sort of worked- LCD powered on for a couple seconds, but then shut back off again and even that only happened once. That's progress over the usual absolutely no response though... Anyone have insight into why the temperature would matter? something is overheating that this gives a bit of wiggle room since it starts much colder than usual? maybe a more complex analog electronic situation?
I would happily pull the flash chip off and put it in a emmc reader, but I think I'm out of luck because from what I've read the dm-crypt key is generated from some data stored in in the processor's trust zone thing. I know the "password" but if that's only part of what makes the key and the rest isn't on the flash chip I suppose there's no point in going that route.
I don't care about the hardware surviving; mostly just looking to recover my data. Anyone have suggestions? Hardware debugging direction? I'm willing to buy some electronics test equipment (within reason of course; not picking up a 10000USD rework station for some old photos and contact list...)
Click to expand...
Click to collapse
The only way to connect that buddy to PC is to get SoC (CPU) working, so theoretically you can go towards reballing the chip. But I guess it's not an easy thing for such a little chip. Also u will need kinda plate for balls, i think there are no common ones, so u can make it yourself if have a technical education.
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO

orcgoblinsupply said:
Another way is to connect memory right to PC without a phone but with some connector. IDK if there are any available, but this looks much more simple. I actually got the same happened, and tried to heat the plate, but with particular success.
IMHO
Click to expand...
Click to collapse
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.

d_ckhole said:
Here's the reader
https://www.amazon.com/ALLSOCKET-eMMC169-Programmer-Kingston-Interface/dp/B06Y55DKND/
But I assume the problem is I will not be able to generate the encryption key because part of it is in the processor.
If someone has tried this and it definitely works, I'll give it a go. Just don't want to buy the emmc reader and heat gun this chip off if it's certainly a waste of time.
Click to expand...
Click to collapse
I've seen a post of a guy who sent his motherboard to china and got reballed it and gained 4gb of ram. Can be wrong, but it was around $50 and a month of time.
---------- Post added at 04:46 PM ---------- Previous post was at 04:40 PM ----------
Actually found the post itself: https://4pda.ru/forum/index.php?showtopic=722679&st=3440#entry68093395 (it's in russian, so u're welcome at translate.google.com) In short - a guy fount a Chinese service and men in the middle who could resend his motherboard to china, it cost him $100

Pixel XL suddenly off, not charging nothing completely dead!

Using the phone as usual was on facebook and it just turned off battery was around 30%~, has happened once before which i just put on charge and it charged from 0% normally thinking back i should've prepared for the worst but i didn't.
Now it off tried 3 different chargers and nothing, doesn't turn on, no notification light, no vibration not a beep!
running the Resurrection Remix ROM the FEB build, EX Kernal march build, TWRP RC1 and supersu
Also last time it crashed while on facebook as well
PC not reading it and I don't think i can restore to factory now, which could effect my warranty, so any help could be greatly appreciated, tried holding the power button, volume down and power button and still nothing.
Send HELP!!

Call 1-800-Google for a replacement. If you can't turn it on then they can't either. Besides, they don't care if you have some weird rom on it. But since it's unlocked then they can get all your data if they get it running. Why oh why do people unlock their bootloaders? lol.. no flaming, just sayin'.

I knew one dev who somehow F'd up his CPU's while tinkering around with deep code stuff.
It was a Samsung and warranty was denied.
But flashing a ROM and kernel won't do this, so it's a straight hardware failure it sounds like.
Send it on back.
Don't mention anything about custom ROM.

Thanks for giving me hope guys, now just need to find my receipt

DeadDude said:
Thanks for giving me hope guys, now just need to find my receipt
Click to expand...
Click to collapse
You probably won't need one. It's on record if you didn't get it second hand.
Sent from my Pixel using XDA-Developers Legacy app

Yeah I just went into JB Hi Fi an electronics store in australia where i bought the phone from and they blamed it on physical damage that was from when i first got the phone 5 months ago, so i contacted google and they tell me to send it in for a frame repair and then send it back to them to probably end up sending me a refurbished one, which to be honest sounds stupid as hell.
Going to call google tomorrow morning and see what can be done over the phone.

Pixel 3 XL shutdown suddenly won't restart

So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !

jcrompton said:
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
Click to expand...
Click to collapse
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.

xmattisi said:
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
Click to expand...
Click to collapse
Unfortunately mine won't even boot into recovery

jcrompton said:
Unfortunately mine won't even boot into recovery
Click to expand...
Click to collapse
I am sorry to hear that.

jcrompton said:
Unfortunately mine won't even boot into recovery
Click to expand...
Click to collapse
That definitely sucks! RMA...RMA...RMA! :good:

Badger50 said:
That definitely sucks! RMA...RMA...RMA! :good:
Click to expand...
Click to collapse
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.

xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Don't blame you a bit my friend. Problem is, what to buy that doesn't have it's problems as well? I wish you well in your search :good:

xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Why don't you take it back to bestbuy?

jd1639 said:
Why don't you take it back to bestbuy?
Click to expand...
Click to collapse
BestBuy only has a 14 day return policy. Even when they do run the return if its not covered under a protection plan which is for physical damages ( $200 deducible to get the replacement ). On top of that they also have a restocking fee lol. When you try the return under the manufacturer warranty it tells me to Call Google.

I haven't even fully remembered what I lost but this has confirmed one of my concerns about a device that doesn't have an SD card .... Basically either Pixel I've lost everything that doesn't get backed up to the cloud
So I gotta get better at backup routine or get a device with an SD card

I believe titanium might be the way to go. https://www.titaniumtrack.com/titanium-backup.html

Well for sure TiBu would be helpful for your apps and some of the app says if you were doing backups online
I'm mainly taking about the scores of files that were accumulated in out device that may not get backed up ..... Where on a device with an SD card, I use the card mainly to store things.

Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Sent from my [device_name] using XDA-Developers Legacy app

cmlusco said:
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Click to expand...
Click to collapse
Absolute unbelievable!!!
Now I'm thankful but maybe even more frustrated
This worked!!!!!
After an hour on the phone with Google support (I obviously knew more than they did) ..... Worse yet with an RMA device in hand ...... My phone is back up and running!!
Now... Should I send the reburbed RMA back or the original phone back? Lol

Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Sent from my [device_name] using XDA-Developers Legacy app

cmlusco said:
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Click to expand...
Click to collapse
The DINC! What a great device and learning tool that was! :good::good:

Thread cleaned. Keep it civil.
The lack of respect needs to stop. All users know there will be risks when doing anything to a phone post bootloader unlock.