Hi guys. Untill today i was using my BA without no problem. I use WM 6.5-R5 when someone call me the phone ringing and i can hear the sound coming from the speaker, but when i answer it there is no sound from the speaker. when i try to play an mp3 there is no sound too. when i call someone there is no sound i can not hear the dial tone or the persons voice. the speaker works only when receiving a call and there is only ringing sound. it happens suddenly. it was working very normal untill today. i just flash the rom and there is no change still no sound. what is the problem? does anybody know?
1. check the system volume in the task bar, maybe the right bar is up and the left one is down, that would cause that the only sound you can hear is your ringtone, and nothing else
2. if that is the case try putting the left one up, if that works and there is still no sound, check again, maybe it lowered itself, in that case, re-flash your device (occured to me once)
3. if both points aren't applicable, look up the settings for sounds & notifications (very unlikely)
i personally believe it is no. 2, as i had that issue myself just a few weeks ago.
i checked everything about sound but nothing changed, then suddenly it come back to normal :S now there is no problem thanks anyway
Hi everyone, I've searched but I've found nothing about it.
I've a weird problem, if I use spotify (I've always a bluetooth device connected, smartwatch or car but, it could not be correlated), no problems at all but, when I close the app my notifications disappear. The phone has no problems, if I change the notification sound, I can hear the preview but, no notification sound. Every other sounds has no problems, but, I have to reboot my phone in order to resolve.
Stock android with no customizations.
Thanks in advance.
I'm having a strange problem where notification sounds will spontaneously start playing at super low volumes. And the only way to rectify this temporarily is to do the hardware check under device help that was mentioned in another post. However this solution vanishes after the phone is restarted.
I noticed this with the stock notification. So I installed other notification using Zedge. They seem louder.
Sent from my XT1635-02 using Tapatalk
It's not a stock notification issue. I tried using an external sound. Same problem. It's really annoying and obviously a software glitch. I'm just surprised no one else is having the issue? Again the fix I'm using while effective at making the sound louder for notifications, stops the volume of media from being able to be controlled via the volume buttons.
I am having the sound issue as well.
The first time I noticed it, I was playing with the JBL speaker and when I took it off the volume was low...both for media and notifications. After a reboot, media and notifications seemed fine. Later I was showing a co-worker the JBL Speaker...this time, stopping the music before removing the Mod...the sound volume sounded fine. I think it may have something to do with removing the Mod while its being used??? Can anyone else recall what they were doing when they noticed the difference in audio levels?
I'm not doing anything... when I reboot EVERYTIME, the volume is messed up... It takes me messing with "device help" to get it working again.
Facing the same issue.
Let's hope they will fix this issue in next software update.
Has anyone solved the issue of having only the bottom speaker working for notifications, alarms, and ring tones? Or is this a defect and I should return my phone? Please let me know if you have this issue or not and if there is any known solution. May have to switch phones if I can't even hear the damn thing ring
Babyface1249 said:
Has anyone solved the issue of having only the bottom speaker working for notifications, alarms, and ring tones? Or is this a defect and I should return my phone? Please let me know if you have this issue or not and if there is any known solution. May have to switch phones if I can't even hear the damn thing ring
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It's common to all HTC 10 phones. All notifications are played through the bottom speaker only. No fix is there for it AFAIK. It's a 'feature' apparently.
Just tested mine. Alarm and ringtone (in real situation, not in the settings selection) play through both speakers, no doubt about that. Weird.
(Alarm sound: polychrome. Ringtone sound: Watson from HTC themes)
Is yours unlocked or a carrier version? What software are you running?
pomponazzo said:
Just tested mine. Alarm and ringtone (in real situation, not in the settings selection) play through both speakers, no doubt about that. Weird.
(Alarm sound: polychrome. Ringtone sound: Watson from HTC themes)
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What device and software do you have? It seems that some fo have the issue and others don't. Trying to find any rhyme or reason to it
jhadsfi said:
It's common to all HTC 10 phones. All notifications are played through the bottom speaker only. No fix is there for it AFAIK. It's a 'feature' apparently.
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Mine is unlocked, completely stock, 2PS6200 Europe version. Tested again just now, both speakers are playing notifications.
pomponazzo said:
Mine is unlocked, completely stock, 2PS6200 Europe version. Tested again just now, both speakers are playing notifications.
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Very interesting. Mine is unlocked as well but US version, 2PS6500. I'd be VERY interested to hear if people with the exact same version have different behavior
I've got T-mobile branded european HTC 10 and also both my speakers play all the sounds.
I have the 2PS6500, US unlocked version. No sound from top speaker with ringtone, notifications, or alarms.
So it seems like so far we have the following results
Unlocked Euro version (2PS6200) Stock software rings through both speakers
T-mobile branded Euro version rings through both speakers
Me and one other confirm that US Unlocked version (2PS6500) Does NOT ring through both speakers.
Curious if anyone with US Unlocked version has flashed another ROM and had it work or not work.
Both speakers ringing on another 2PS6200 too, but this time a friend's Hong Kong version (708 software), stock unbranded.
Babyface1249 said:
What device and software do you have? It seems that some fo have the issue and others don't. Trying to find any rhyme or reason to it
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So I have an unlocked European version. And I checked again after reading the responses in this thread. What seems to be happening is that the sound plays out of the bottom speaker but the top speaker does seem to get activated but produces no sound. I hear a soft static noise if I put the top speaker next to my ear when a notification comes through. Could someone else with bottom speaker only notification sounds check for similar behaviour?
jhadsfi said:
So I have an unlocked European version. And I checked again after reading the responses in this thread. What seems to be happening is that the sound plays out of the bottom speaker but the top speaker does seem to get activated but produces no sound. I hear a soft static noise if I put the top speaker next to my ear when a notification comes through. Could someone else with bottom speaker only notification sounds check for similar behaviour?
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Yep, that's exactly what is happening. There is no audio produced from the top speaker during incoming calls, notifications, or alarms... But you can hear a soft white noise from the top speaker if you put your ear next to it as if you were on a call.
aka120 said:
Yep, that's exactly what is happening. There is no audio produced from the top speaker during incoming calls, notifications, or alarms... But you can hear a soft white noise from the top speaker if you put your ear next to it as if you were on a call.
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Huh. That's pretty strange. I doubt it's a physical defect in the device as music, media and notification sounds (when you listen to them while selecting them, not when a notification comes through) play fine through the top speaker. It makes no sense at all. What's even stranger is that some users are reporting that their notifications play fine through both speakers. Maybe if someone who is S offed could flash roms from both regions and check if the top speaker works with one and not the other we could get to the bottom of this.
Have the same issue on us stock unbranded phone. Was hoping that nought update would fix this but no luck. I have a coworker with T-mobile HTC 10 who swore up and down that his was OK until I actually showed him what to look for. He was testing while selecting a ring tone. I called HTC they offered to send me a new phone but I know that will not fix it. They will not admit it's a bug. I keep missing calls because of this.
jhadsfi said:
Huh. That's pretty strange. I doubt it's a physical defect in the device as music, media and notification sounds (when you listen to them while selecting them, not when a notification comes through) play fine through the top speaker. It makes no sense at all. What's even stranger is that some users are reporting that their notifications play fine through both speakers. Maybe if someone who is S offed could flash roms from both regions and check if the top speaker works with one and not the other we could get to the bottom of this.
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Click to collapse
I too doubt it is a physical defect.
I was specifically referring to the incoming ringtone when receiving a call. The audio during a call from the top speaker functions as expected... As does audio from apps playing music, audio from apps playing movies, audio from games, etc... All function fine.
Specifically the incoming ringtone of a call, incoming notification, or an alarm produces no audio from the top speaker (a very low, soft white noise hiss can only be heard) is what I was describing. So, we are describing the same issues at hand
I think the easiest way to pin down what is happening would be for someone to flash different stock software from different regions and see if that changes the behavior. My guess is that it is software related
I have the same issue on the Sprint htc 10.. been this way since i purchased the phone on the release date.
running viper10 3.5 currently.. latest firmware for sprint.
would be great to find out what the cause of this is. its really annoying
Well, I was hoping the latest OTA 2.41.617.3 would "enable" the top speaker to be used in tandem with the bottom speaker for incoming calls, incoming notifications, and alarms... But alas, the "feature", or bug (depending on your perspective of it) persist.
Just a side comparison of the 10's audio output during calls, notifications, and alarms is a complete joke next to the M9, M8, and M7.
Anyone else have different results with the OTA?
Sorry dude, both my speakers rang before the OTA, both still do after... It must be a hardware difference.
Hello, I have been having this problem with my previous s10+ and it has continued into my zfold3 so this is not specific to the zfold3 but it is where I am experiencing this issue currently.
So the problem is when I am in a call and someone texts me I get a barely audible notification sound that I almost never actually hear. I have gone into the in call settings and only see an option to turn on/off in call notifications but no customization such as what tone to use nor the volume. I also tested this with notification volume set to around 25% vs 100% and it goes from no audible sound at all to a ding that is barely hearable in a completely quiet setting, but once you are in an actual real world situation of talking to someone you will not hear it.
I talk on the phone while using headphones, specifically buds live editions. I include this info in case its relevant, but I have tested while not using the earbuds and had the same result so I don't the headphones are the problem.
Am I missing something in the settings somehow where I can actually have control of in call notifications? With my previous phone I dont remember having this issue early on. After at least a year of using the s10+ this issue started happening and I couldnt figure it out, got the new phone and purposely did not connect the transfer cable and set it up and transfered files manually to avoid potentially having a bad setting transfer over and continuing this problem. Yet the problem still continues regardless. My best guess is its something that started after a big UI update or something like that. Hoping someone can give me some insight or advice on fixing this cause its causing me a lot of strife.