Develop Bugs

[Q] Need help

So I'm currently using the Suarom ROM, and for the most part it's been working fine. Suddenly I have a problem. Last night I plug my phone in to charge and suddenly it won't charge. I tried with two separate chargers.
It's still a new phone, so I can bring it in for warranty work. I just want to make sure I take all the steps necessary to "un void" the warranty. I'm a Rogers customer. If anyone can help I'd appreciate it.

Theres a thread in the DEV section that provides instructions of how to completely un-root and restore your device to factory before you turn it in for services.

The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?

ChickenSamwich said:
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
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Click to collapse
Tried different chargers? maybe plug it up to your PC see if you can get some juice that way? i can see the cable/charger going bad before the usb port on the phone ( but **** happens ) 10 percent should be good enough to get your phone back to stock though, i did it at 7 percent not to long ago, you just cant play around you have to click and run and get it done so it does not die. then if it dies after at least you are stock and can just turn it back in. but to be honest for a charger problem i VERY SERIOUSLY doubt they will be looking at Software and roms. thast a defect, and i think they will just do a clean swap----JUST LET IT DIE so they can not turn it back on in the store..lol

Ya could have a derpy battery and the phones fine.
Sent from my SAMSUNG-SGH-I317 using xda premium

Yeah, I have tried three chargers with no luck. Haven't tried a PC yet but will after work.
So if I'm getting the lightning bolt charging symbol, odds are it'llbe the battery rather than the port?

take it to best buy or an at&t store....and just say, hey i think i may have a bad battery do you have one i can use to see if my phone will power on and recognize the charger after it is plugged in. then you will know, unless you have an extra battery just laying around.

I had a similar problem like this before. Try charging with the phone off.
OR
If you want to troubleshoot and isolate the problem, try getting an external battery charger and a spare battery.
If you charge your stock battery and it charges with the external charger, your phone may be the problem. If not, then it's the stock battery.
And with the spare battery, try charging it via phone charger.
These are the possible ways I can think of at the moment. Hope this helps!

[Q] Zenfone 2 Battery not charging beyond 93% . Please help

I ordered a brand new zenfone 2 ZE551ML. I am trying to charge from the first day but it is not charging beyond 93%, it gets stuck. Even I kept the phone in charging for the whole night but still it wont charge beyond 93%. I did factory reset , i did wipe partation cache. But still the problem did not got solved.
I even kept my phone switched off and charged the whole night but still did not work .Please help me here

koolvick36 said:
I ordered a brand new zenfone 2 ZE551ML. I am trying to charge from the first day but it is not charging beyond 93%, it gets stuck. Even I kept the phone in charging for the whole night but still it wont charge beyond 93%. I did factory reset , i did wipe partation cache. But still the problem did not got solved.
I even kept my phone switched off and charged the whole night but still did not work .Please help me here
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Dont worry.
Start using the device. Let the device discharge to the point where Android will notify you to connect the charger. Then allow it to charge until full.
This might just be a general problem associated with new batteries. Slowly it will calibrate automatically.
Additionally,
check whether the USB cable is properly inserted into the charger.
I had half-inserted the cable. i.e. i could see the steel part of the USB connector. the Battery stats showed "Charging on USB"
As soon as i inserted the usb properly, everything became proper. The text changed to "Charging on AC"
Regards

Please ensure to use the bundled AC power adapter and micro-USB cable to charge your device. Please note the 1.8GHz/2GB DDR3/16GB model does not come equipped with 18w Boostmaster adapter and will require longer charge. Please see http://www.asus.com/us/support/Sear...5-480F-AADA-FE49EDD81C01/?keyword=boostmaster
For online Zenfone Quick Service and FAQ please see the following:
ZenFone Quick Service - http://www.asus.com/us/support/self-service/11/
FAQ - http://www.asus.com/us/Phones/ZenFone_2_ZE551ML/HelpDesk_knowledge/
Sincerely
ASUS_USA

hello. I bought a Zenfone 4 Selfie Lite almost 2 years ago. I never had a problem with its battery until yesterday. It won't charge beyond 23%. What should I do to fix it?

My M8 it's taking to much to charge

Ok, i flash a custom ROM few weeks ago, and from that point, my M8 it's taking like 10 hours to fully charge. The ROM it's a GPE.
Beside that, i try to shut down the phone, and charge in that state, but the battery it's stil draining while it's shut down. Like, now i have 25% battery, after i move the phone, i have 15% battery. And like i say, the phone it's shutdown.
I think i have a problem with the usb port on my phone, because not everytime the phone charge.
I try with many tipes of USB, trying to connect to PC, using original AC, and all of that, and still it's taking way to long to charge.
Do you know what the problem is? Help it will be apreciated

Anybody knows why??

Try going back to stock ROM, or another ROM, to try to eliminate software as the cause. Otherwise, too many variables to know what the cause is.
If you revert to full stock and the problem persists, its either a hardware issue (damaged port as you mentioned) or charger.
Stick with wall charger. Connecting to PC is always much slower. Try another cable and charger. Stock HTC for both, if possible.

No Fast Charging after MM update

I update the system to the Official MM update the other day, then proceeded to take a few hours to install all my apps.
After like 1 hour the phone can't fast charge anymore and isn't recognized by the PC at all so I can't root it or install a custom ROM to check if it's a firmware problem.
Also, when the device is completely turned off, and when it's plugged to the fast charger, it should still quickcharge yes? There should be a "lightning bolt and +" in the battery icon yes? I remember this being the case, can someone please confirm?
I did actually drop the phone before I noticed this, and I wondering if the drop might have caused it, but I kinda doubt it since I've dropped it many times before.
SORRY FOR THE LONG POST! Does anyone have any idea what's going on?

justine94 said:
I update the system to the Official MM update the other day, then proceeded to take a few hours to install all my apps.
After like 1 hour the phone can't fast charge anymore and isn't recognized by the PC at all so I can't root it or install a custom ROM to check if it's a firmware problem.
Also, when the device is completely turned off, and when it's plugged to the fast charger, it should still quickcharge yes? There should be a "lightning bolt and +" in the battery icon yes? I remember this being the case, can someone please confirm?
I did actually drop the phone before I noticed this, and I wondering if the drop might have caused it, but I kinda doubt it since I've dropped it many times before.
SORRY FOR THE LONG POST! Does anyone have any idea what's going on?
Click to expand...
Click to collapse
seems problem related to firmware... try to factory restore firmware. i am on MM and have no issue with fast charging. more over it is not necessary to show any sign of fast charging. just keep your phone on charge. and try to figure out how much you are able to charge in how much time..
please also comment which method you used to update to MM

sukhwant717 said:
seems problem related to firmware... try to factory restore firmware. i am on MM and have no issue with fast charging. more over it is not necessary to show any sign of fast charging. just keep your phone on charge. and try to figure out how much you are able to charge in how much time..
please also comment which method you used to update to MM
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Click to collapse
I also hope it's firmware related >< because I think the warranty is already over for my device. The device is currently dead so I'm charging it to make it alive again. Could you show me what your battery icon looks like when charging when the phone is off?
Mine looks like this https://goo.gl/photos/A1mR3fhgEBjCHfVv8
I updated by using Asus flash tool to downgrade from CM13 to STOCK .194, then I used ADB to sideload onto the device, seems ok?

justine94 said:
I also hope it's firmware related >< because I think the warranty is already over for my device. The device is currently dead so I'm charging it to make it alive again. Could you show me what your battery icon looks like when charging when the phone is off?
Mine looks like this https://goo.gl/photos/A1mR3fhgEBjCHfVv8
I updated by using Asus flash tool to downgrade from CM13 to STOCK .194, then I used ADB to sideload onto the device, seems ok?
Click to expand...
Click to collapse
factory reset your device once. everything will be okay. i will be home in evening. then i will send you pic how it look like..

sukhwant717 said:
factory reset your device once. everything will be okay. i will be home in evening. then i will send you pic how it look like..
Click to expand...
Click to collapse
Factory reset completed but still not solved

I have no issues with fast charge on mm ww134.
Try another cable or/and fast charge plug since u have factory reset?

I also don't get any problem with fast charging either. Make sure you're using stock charger (although I use it with another USB cable since my stock USB cable was broken).
Sent from my ASUS_Z00AD using XDA Labs

A bad usb cable will cause phone not to kick into fast charge mode. Possibly a damaged usb charge port on your phone from the drop.
I has some cheap Aukey cables that did this often. Wiggle the micro usb end and it would fast charge. Wiggle more and I get "unsupported charger" error.
Sent from my ASUS_Z00AD using XDA Premium HD app

help, my phone stops charging

hello guys,
i need help figuring what is wrong with my phone. it cannot be charged right now, even when plugged in with charger,
the charger and cable i used dont seems to be the problem as i tested with my other phone too.
i have tried changing charging port and battery, but it still didnt solve it. so here i am asking for your opinions.
last week, my phone stops charging when plugged in and the battery wont go up when charged, i tried using same charger and cable to charge my other phone but those didnt seem to be the problem. after that, my phone eventually ran out of battery and died.
then, i thought my charging port has problem, so i buy new one and change the charging port.
but that didnt not solve my problem, as my phone did not even boot when plugged in and when i tried to charge it after that.
then, i assume it was my battery that has problem. so i bought new battery, fortunately, the new battery came in with 50% of battery juice. but after i try to charged it, the problem still there, the phone still cannot be charged.
this time, i checked with the ampere app for my charging status and found that when plugged in, initially the phone is charging, but after few seconds, the charging stops and it will repeat the charge-stop charge cycle. this is also visible with my charging led light.
however, i dont remember if this charge-stop charge cycle was there initially last week, i only remember it just stops charging, so i didnt know whether this is another problem or the same one initially.
things that i have also tried
1. i also tried changing the charging port to the old one and it didnt do anything, same as im using the new charging port. the problem still there.
2. i also tried using usb file transfer to test whether the charging port are problematic overall or just the charging part is problem. my usb connection has no problem as i can steadily transfer file for few minutes without disconnecting. so i assume my new charging port has no problem then.
3. i also tried flashing stock rom as i thought maybe kernels and stuff from custom rom messing things up. but it also didnt solve it.
4. i also tried turning the phone off and charging it, the phone boots up to charging screen, but the battery keeps dropping instead.
i dont really mind if this phone cant be saved anymore, i already backup important stuff from it, i just wanted to try fixing it for fun now.
also, english is not my first language, sorry if there are parts that is hard to understand.

Maybe some partitions are corrupted(like persist or any other)... search on xda how to flash those partitions. And try flash full MIUI fastboot ROM. Khmm if this doesn't work than I'm out of ideas. You can buy charger for battery only, for playing around until you gonna find a fix. Better than buying new one.
Good luck.