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Hi Guys,
Before I start, I have read many threads (I think all) relating to this problem and I have googled, googled and googled.
My Device:
GSM Galaxy Nexus
Problem:
It won't charge. No matter if turned on or off. The battery stays always at 0% and when taking a look at *#*#4636#*#* it says "charging".
What I have tried:
- Bought three different batteries.
- Tried two different cables, incl. the OEM one.
- Tried two different wall chargers.
- Replaced the Micro USB port.
- Wiped, reset etc. the phone.
- Tried different ROMs and Kernels. (Yes, I am desperate).
Any advice what the problem might be?
Thanks in advance!
could be the pins not making proper contract with the battery
crixley said:
could be the pins not making proper contract with the battery
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Click to collapse
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?
DerpyMcHerpy said:
Thanks, crixley.
I will check that or do you have any advice how I could make sure that the battery is connected?
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Click to collapse
take look at any of the pins to see if they appear bent.
crixley said:
take look at any of the pins to see if they appear bent.
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Click to collapse
They look all the same. Not bent, not damaged, not dirty.
hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)
crixley said:
hmmm that is really all I can think of..
The fact that it says charging leads me to believe it isn't the port (like most people experience)
Click to expand...
Click to collapse
I have plugged my phone into my computer. It says "not charging" now. This message appears after a few minutes when I turn it on. Same happens when I plug it into the wall.
Now it's getting really strange. I didn't observe this behavior before.
Before I changed the Micro USB port, the message was >always< "not charging".
Now, after the change, it says for 2 minutes "charging" and then it changes to "not charging".
Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.
lowandbehold said:
Did you replace the whole USB board as well, or just the port? It sounds like the USB board is bad.
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Click to collapse
Hi lowandbehold,
No, I replaced the whole board if we mean the same. I can't post links at this time because I am a new member of XDA, but you can search for "Dock Connector Charging Port with Flex Cable For Samsung Galaxy Nexus i9250" on eBay.
UPDATE: Plugged it back into the wall. It says "charging AC" now and does NOT change to "not charging". Funnily enough, the voltage keeps dropping. From 2040 mV to 1961 mV in two minutes.
i'd say replace the device.
Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.
PhoenixBlitz said:
Unfortunately I'm having the exact same problem. I just replaced charging port literally just now and it still won't charge. It says "Charging" but it's not charging. In the Settings it says discharging.
Could it be the battery? I'm thinking of buying a new one and seeing if that works.
Click to expand...
Click to collapse
I think maybe it's time for you to upgrade to a new phone???
tthaz777 said:
I think maybe it's time for you to upgrade to a new phone???
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Click to collapse
I bought the phone brand new in July
PhoenixBlitz said:
I bought the phone brand new in July
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Click to collapse
Has anyone found a solution to this yet? with mine it charged fine in the beginning, and then it would only charge to about 86%, and then 84%...then 80%...currently it will only charge to 14%. I can leave it plugged in for 48 hours and it says it is charging but will not go past 14%. it takes a few hours for it to charge from 0% to 14%, but then dies within 30 minutes of EXTREMELY LIGHT use.
I've tried two different batteries which both yield the same results. I have en external battery charger and can charge the battery to full (according to the light on the charger) and place it in the phone and the phone will tell me it is at 14% or 8% or something like that (which makes me believe it has nothing to do with the usb port).
I have explored everything I could think of on the software side. The problem started on Ice Cream Sandwhich, it didn't stop when it was updated to Jelly Bean, I recently rooted it and have tried a few different roms including stock roms and CM10. I tried battery calibration apps.
So far nothing has made a difference. Any Ideas?
Nope no solution has been found. I'm just selling the device (and telling them the problem, so far I'm selling it for $275 and people want it) and I'm going to buy an SIII or a One X
well, this really sucks...it seems that a few unlucky people (like me) have this charing issue...
I too changed my USB flex cable thinking that this was the cause, but nothing changed
the battery icon says charging, but the system says discharging
what a major p*** off, cuz I'm fed up of changing batteries all the time, I have 5 batteries
I hope that someone will be able to figure this one out, cuz its a real brain buster
Any update on this? My phone bought in July is also just started giving this problem. When it is on it simply will not charge. All these months I was using another charger with no issues. I have tried the following:
1. Using the stock charger
2. Bending upwards the male connector in the USB socket.
3. Removing the battery overnight
Nothing seems to work. When off, the phone seems to charge somewhat and charging icon comes on. But charging when off for about 5 hours resulted in battery showing about 50% (from 13%) but it drains very quickly. Sometimes when charging for 30 minutes (when off) and switching it on it shows 100% battery, but then still discharges very quickly. Sometimes it shows very low battery.
Also my notification LED is glowing red since about a month, even when phone is switched off. If I remove the battery and connect the charger, the LED starts glowing red - blinking, so it seems the USB port is providing power as sometimes the battery does show 50% and seems to last a bit from there.
What are my options here? I am on the latest JB OTA update which came around 14/15 Nov. In India, I will get no service from Samsung for the Nexus.
I am going to try a factory reset first and then next see if I can get another battery. And maybe I should return / cancel the Nexus 4 I ordered?
Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!
Thanks for the response. Well, I just tried draining out the battery (it took almost 2 days lol) till it would show shutdown warning soon after booting up and then removed the battery and held down the power button. I then charged it in 'off' mode for a few hours, I think overnight. I used the actual Nexus charger instead of the generic one I was using all this while. When I turned it on, there was about 40% charge showing.
There was another JB update which I managed to complete (leaving it on the charger). The phone seemed to work fine, but did not show a charging state, but suddenly the next day on its own when I just plugged in the charger, it showed the 'bolt' charging icon and since then it has been working perfectly.
Simply no clue as to how and why it started working fine. Probably the previous 14 Nov update had some bug which was resolved in the latest update or the latest update reset the battery stats or whatever.
I am more worried about my upcoming Nexus 4 which has a non-removable battery as to what I would do if something like this happens.
Weezil420 said:
Maybe try wiping battery stats in recovery? I was having similar issues today with "not charging". I was plugged in to the wall with nothing, so I plugged into the computer... ADB enabled and device was connected as a media device. I booted recovery and wiped dalvick and battery stats, rebooted and now it is charging via usb and AC. Don't know what happened, but it worked for me. Hope it helps!
Click to expand...
Click to collapse
I can 100% guarantee you that wiping battery stats had nothing to do with it.
Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
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Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
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Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??
hey guys, I noticed a problem about the recharging time after updated LG optimus g to kitkat. now it takes really long hours to charge the phone completely, for example it needs at least 7-8 hours or even more. how can I solve this problem?
I have this problem. Anyone knows something about this?
You should try too calibrate your battery
I'd recommend to use NEMA BATTERY CALIBRATION
Sent from my LG-E975
I also have a problem with my LG Optimus G. I have Android KitKat, software 20C, rooted phone. Yesterday my phone battery dropped to 0%. I was sick and I didn't have time to charge it. Today I plug my charger but nothing happens. LED isn't working (no red colour), there is nothing on my smartphone display. What's the problem with this smartphone, I hope he isn't bricked.
matfcb said:
I also have a problem with my LG Optimus G. I have Android KitKat, software 20C, rooted phone. Yesterday my phone battery dropped to 0%. I was sick and I didn't have time to charge it. Today I plug my charger but nothing happens. LED isn't working (no red colour), there is nothing on my smartphone display. What's the problem with this smartphone, I hope he isn't bricked.
Click to expand...
Click to collapse
i thick u should try plug charging and hold power+volume , if the noti led bright >> keep charging. if not =))
malcriado said:
I have this problem. Anyone knows something about this?
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Click to collapse
I had the same problem, turns out it was just my charger. After I bought a new one the charging time droped from 7h to 2h.
I have the same problem. I can confirm that the problem is the charger or the charging port or the usb cable socket.
akahroba said:
I have the same problem. I can confirm that the problem is the charger or the charging port or the usb cable socket.
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Click to collapse
im also starting to notice my phone is charging so slow, the battery icon indicates that it's filling up but sometimes the percentage wont go up, it will be stuck at 50% for couple of hours, and i have read some topics saying that This phone has really some problem burning up the charging ports, one even said that he already burned 4 chargers out of this phone is this true?
j4yd3n said:
im also starting to notice my phone is charging so slow, the battery icon indicates that it's filling up but sometimes the percentage wont go up, it will be stuck at 50% for couple of hours, and i have read some topics saying that This phone has really some problem burning up the charging ports, one even said that he already burned 4 chargers out of this phone is this true?
Click to expand...
Click to collapse
No, it's not. Just change the USB cable. If didn't help change the battery. I myself did it vice versa!
akahroba said:
No, it's not. Just change the USB cable. If didn't help change the battery. I myself did it vice versa!
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Click to collapse
i think it's my charger, because i tried my friend's charger from his Zenfone 5 and it charged my phone for just about 2hrs or so.
mine would charge for atleast 3 to 5% and after that it will not charge anymore, i wonder what happened? I am on full stock right now fully unrooted using LG flash tool. it's really a shame that my charger gave up so soon as i have only bought this phone(Brand New) not 2 months ago.
j4yd3n said:
i think it's my charger, because i tried my friend's charger from his Zenfone 5 and it charged my phone for just about 2hrs or so.
mine would charge for atleast 3 to 5% and after that it will not charge anymore, i wonder what happened? I am on full stock right now fully unrooted using LG flash tool. it's really a shame that my charger gave up so soon as i have only bought this phone(Brand New) not 2 months ago.
Click to expand...
Click to collapse
I had exactly the same problem. I forced them to change my main board under guarantee. It didn't help. I bought a new battery. Helped but charging time was 3 hours. I saw I couldn't transfer files via USB tried changing cable and I can charge 0 to 100 in 2:10 hours. 20 mins faster than the day I bought my phone. The stock charger is OK but the cable is a crap. Do what I did from bottom to top!
Phone is not rooted or anything, fast charging just stopped working out of nowhere no idea how to fix it so i tried resetting phone, and that didn't work either i have no idea whats wrong?
I have the 4gb model and using the charging that came with it along with other qualcom quick charge chargers and none of them work
Not to point out the obvious, but quick charge only works for a certain battery percentage. It is 0% to 50%, I think? After that it reverts to normal charging.
Same problem
I have the same problem on my Asus Zenfone 2 (2GB version). It used to quick charge perfectly fine with a Samsung adaptive charger but now it's only charging normally (5V 1.1A). I tried different cables with no joy.
I bought a USB device that connects between the charger and the USB cable to check the voltages on D+ and D-. Apparently the phone is asking for 12V instead 9V (0.66V on both D+ and D- instead 3.3V on D+ and 0.66V on D-).
I can only guess this is a software issue from an update?
I ordered an external battery pack from Aukey that offers Quick Charge 2.0. This one can offer 12V too. If that works I'll come back with an update.
No, my phone will show quick charge at any battery percentage. It doesn't come out of quick charge until fully charged.
Capataz said:
Not to point out the obvious, but quick charge only works for a certain battery percentage. It is 0% to 50%, I think? After that it reverts to normal charging.
Click to expand...
Click to collapse
Have you tested with a different USB cable? Please see the following for quick charge assistance - http://www.asus.com/us/support/Sear...5-480F-AADA-FE49EDD81C01/?keyword=boostmaster
Please also see the troubleshooting steps provided in ASUS ZenUI app "ASUS Support" Go to Apps/ASUS Support/Assistance/Battery
Sincerely
ASUS_USA
[email protected]
denzelnuke said:
No, my phone will show quick charge at any battery percentage. It doesn't come out of quick charge until fully charged.
Click to expand...
Click to collapse
Post a photo of your screen showing that you're still on quick charge after 70-80%?
I know it stops at a certain point. When I check my phone after a 45 minutes or so of charging when its nearly full, I don't see the quick charge icon anymore nor does it say "Quick Charging", only "Charging".
Capataz said:
Post a photo of your screen showing that you're still on quick charge after 70-80%?
I know it stops at a certain point. When I check my phone after a 45 minutes or so of charging when its nearly full, I don't see the quick charge icon anymore nor does it say "Quick Charging", only "Charging".
Click to expand...
Click to collapse
Well, obviously I don't know what I"m talking about. I thought the "+" in the battery indicator meant it was on quick charge.
When plugged into my quick charger (I have two different ones by different manufacturers) it always shows the "+" in the battery indicator.
I don't know how to tell it's in quick charge mode except by the message on the lock screen. And you are right, it goes from "quick charging" to "charging" about the power level you indicated. Hadn't really noticed before. Now I'm a little smarter
I also have the + sign from 1% to 99% using original charger.
It does get less hot after 70% im sure quick charge slow down or off at this point
Sent from my ASUS_Z00AD using XDA Free mobile app
my ZenFone 2 has original adaptor and usb cable .quick charge was working but now it is not working.... i tried everything possible... but i think its software problem help me please
Sanket kalawade said:
my ZenFone 2 has original adaptor and usb cable .quick charge was working but now it is not working.... i tried everything possible... but i think its software problem help me please
Click to expand...
Click to collapse
same here..
Same here - sometimes the quick charges works (from 0%-80%), sometimes it stops at 20% and I notice too late the phone has not been fully charged All this with the Asus original quick charger ...
Normal charging works always, not a single problem ..
I guess this is a software issue ...
not really, my zenfone 2 used to fast charge even at 82% and charge to 100% after 10 mins, but now it's at 49% and says fast charging but the completion time shows 3 hours until full. I dunno why
I've been having similar issues in recent months, but I'm thinking the USB cable may be worn out - usually when it shows it is charging in regular mode, if I unplug the cable and put back in the + appears. Also a couple of times it has claimed I am using an unsupported charger (it is the same ASUS fast charger out of box..), which is also resolved by unplugging and replugging things.
However if the phone won't fast charge, won't detect OTG drives and PC can't detect the phone then a part of the chipset is probably toast.
First it stopped fast charging. I then later it would only charge sometimes and then accidentally dropped it and now it wont charge at all. I don't know what to do. I tried another note 4 charger and it won't charge on that either. I just got the phone last Feb and it broke already? Is there anything to try before I take it somewhere to be fixed?
Phone won't charge on a note 4 fast charger
Tried 2 note 4 fast chargers.
When the phone is off it sits on the screen with the battery and the thunderbolt but never charges or shows a charge %.
Please help. The phone is in a pelican case. It doesn't look damaged from the outside but I don't know about the inside.
Edit: As soon as I posted this I tried again and it charged with fast charger. I don't understand what is going on.
Maybe the charging port is loose...You can try using wireless charging thought that will require a new back cover/ insert and a qi charger
Warranty. Go to AT&T Device Service Center
The battery could be defective as well. Try another battery or take it to ATT and tell them its not charging, they should have an extra battery to test with as well.
When you tried the other chargers, did you use their cable or the power block with your cable. My son had a similar issue with his Note 2 and did what you did but used his cable. Turns out the cable had a short in it. Replaced the cable and it charges fine ever since.
herox said:
first it stopped fast charging. I then later it would only charge sometimes and then accidentally dropped it and now it wont charge at all. I don't know what to do. I tried another note 4 charger and it won't charge on that either. I just got the phone last feb and it broke already? Is there anything to try before i take it somewhere to be fixed?
Phone won't charge on a note 4 fast charger
tried 2 note 4 fast chargers.
When the phone is off it sits on the screen with the battery and the thunderbolt but never charges or shows a charge %.
Please help. The phone is in a pelican case. It doesn't look damaged from the outside but i don't know about the inside.
Hi did you fix it ?
Edit: As soon as i posted this i tried again and it charged with fast charger. I don't understand what is going on.
Click to expand...
Click to collapse
hi did you fix it ?
Yep. Was a bad wire. Not sure why others were not working at the time but eventually one started working and then they all started working again. I have no idea what was the problem.