Complete outage of device volume - Nexus 5X Q&A, Help & Troubleshooting

i'm experiencing a complete outage of my (no root) n5x's volume, including alarm clock volume when using text-to-speech (3.9.16). this happens several times a day, usually after about an hour, but could be random, to solve it, i have to force-close tts as well as the MacroDroid app using it.
so, if you select a ringtone in settings you usually hear the tone when you tap on it - when i do so, there's no sound at all, nor if i use the volume slider.
- i use Outloud to speak notifications via tts
- and MacroDroid (or Automate-it) to speak well, things like, when i disable wifi ("wifi deactivated"..), or tells the time when the sun sets, tells time/every 15 mins., etc.
so you might guess it's the apps' fault, but it's not, i also tried automate-it app, and disabled Outloud.
- i tried everything to fix this, like: disabled battery optimization, background processes, notification priority/level, even a factory reset! nothing helped.
- i reported this issues to Google about 15 days ago.
- volume is on in settings, of course..
- (and dnd is off, as well..)
- one strange thing: i can play music using g play music
- it worked on M!
have you experienced the same?
do you have any idea to help? this is so frustrating because i used this all the time on my previous N4, and also on another LG phone, and it always worked.
P.S. I remember to have already had this issue when I used a custom rom on the N4, but don't remember what fixed it, probably used a different rom.
tia.

Google text-to-speech 3.10.10 does not fix it.
It seems to be a Nougat problem, doze or memory.

Issue is fixed on 7.1.1-dp1! :victory:

Related

CM9.0.0 Bugs & Issues

So with the recent release of a stable version of CM9 for the Nitro HD/ Optimus LTE respectively, despite the amazing job that has been put into it I still find there to be a few issues with getting this to be as bug and glitch-free as possible. To help with that I thought I would just list the issues that I've had with my phone so that maybe someone can get around to fixing them.
Running CM-9.0.0-p930
Bugs
-Occasional random reboots
-Speaker issues (re-routes from loudspeaker to in-call speaker)
-Apparent when using voice or mic-related apps such as (Tune Me, Songify, Google Voice Search, probably any type of recording app)
-Instagram doesn't work (probably should be helped on the app developer side rather than the CM side)
-Some apps force close or don't start at all (Not sure if purely app related or something to do with CM)
Feel free to list some more
syahirashri said:
-Occasional random reboots
Click to expand...
Click to collapse
I haven't had a random reboot since I disabled the notification light from System settings > Display > Notification light. Of course, the P930 doesn't actually have a notification LED, so the setting shouldn't do anything. However it may be possible that having the setting enabled (which it is by default) somehow causes the reboots.
It's been about a week with no reboots. Usually it happened every day or two before I changed that setting, so it looks promising but of course it'll take a bit longer before I'm convinced it worked. Let me know if it works for you.

several bugs with OOS 4.0

Hi, i updated my phone to OOS 4.0 with clean install 1 month ago.
since then i have several annoying bugs :
- Bluetooth issue : my phone doesn't detect my headphone Plantronics Backbeat pro. it worked perfectly before update
- widget issue : i use a widget for calendar (business calendar) for 3 years. Now this widget disappear randomly... every time i re-add it, it disappears like 2h or 2 days after.
- I don't find a way to put my phone in vibrate mode. before i just reduced volume until it's on vibrate, but now it doesn't reduce until vibrate (minimum is like 10% volume).
The only way i found is to use "do not disturb" mode, but i don't get notification anymore...
- i also have wifi issue (slow wifi, slow play store download), but i think it started before update (even though it comes from the phone and not from my internet).
Does anyone have those problems ? it's really annoying
Thanks in advance
First tip I can give to you is to update immediately to OOS 4.0.2 because this update fixes some bugs that are present on 4.0 (but I never had problems with 4.0).
1. I think this has fixed with 4.0.2
2. I think it's a problem of that app, have you contacted the developer? Do you use Nova Launcher or stock launcher?
3. For now you can't set to silent mode the phone with the volume buttons, OnePlus has changed how the buttons work and for now that problem remains (I don't like it too, but I use the slider, it's here for something right? ). You can set the phone in vibrate mode moving the slider on the upper mode and in the settings activate the vibration
4. That problem was fixed in 4.0.2 update
So update your phone as soon as you can, the update is great
thanks for your answer ! I'll update as soon as possible then and let you know.
I use stock launcher, i'll try to add other widget to see if it comes from that app or all apps.
And about the vibrate mode, that's what i did, i use the slider at top now, but i dont get notification like that... no notification from messenger, no vibration for messenger, no led signal etc etc
I'm on 4.0.2 and have the following bugs:-
-Fingerprint reader is sometimes totally unresponsive, (not even turned on,) after a full night of Doze mode. (Not set to aggressive Doze BTW.) Pressing the power button re-enables it.
-Gmail notification doesn't disappear when you go into the email you've been notified about. It only goes when you go back to the primary inbox or delete the email.
As far as I'm concerned these are minor issues. On the whole, I'm happy with One Plus and don't have any major bugs. :victory:
iron-maiden said:
thanks for your answer ! I'll update as soon as possible then and let you know.
I use stock launcher, i'll try to add other widget to see if it comes from that app or all apps.
And about the vibrate mode, that's what i did, i use the slider at top now, but i dont get notification like that... no notification from messenger, no vibration for messenger, no led signal etc etc
Click to expand...
Click to collapse
Good Try other widget, yes :good:
If you don't receive notification, you have to set the app to don't optimize it in the battery settings, here you have to set to don't optimize all the apps you want notification for (whatsapp, messenger, email...).
Let me know when you've updated the phone :laugh:
iron-maiden said:
And about the vibrate mode, that's what i did, i use the slider at top now, but i dont get notification like that... no notification from messenger, no vibration for messenger, no led signal etc etc
Click to expand...
Click to collapse
Top mode is "silent" and you should be getting notifications in that mode. The middle one is "do not disturb", which blocks most notifications (depending on your settings).
Sent from my OnePlus 3 using Tapatalk
OK i updated, first thing i can say is that the Bluetooth still doesn't work.. it doesn't even detect my headphone.
For the rest i'll see in long term utilization
I downgraded my device to OS 3.2.8 since Nougat (both official OS4 and OS4.02 and LineageOS) has broken bluetooth.
I can connect to my car audio but it barely works. And when I try to use the phone over BT it breaks and I need to reboot OP3. Also I have problems with my bluetooth speaker (JBL Charge2+). It connects to it much slower and sometimes it stops working.
I already complained to OP3, they put me to a remote session, downgraded my phone, I tested it in Marshmallow and saw that it works, then upgraded again to OS4.02 (wasnt working) and then tried LineageOS hoping that custom roms might have it working but it behaved exactly the same.
They told me to wait for next update, but I dont think they will do anything.
Try to submit a report ticket to them. More people bugs them, more chance they will try anything.
Anyway I am already looking for another device. This is second OnePLus device I used and both had software issues. Luckily CyanogenMod was working fine on OP1 back then. Now even the custom roms cant help me.

Several sound issues, I believe they are related. Welp!

Some info: Pixel XL, one-year-old, rooted with Magisk, android up-to-date version 9, Build number PPR2.181005.003
Some weeks ago I started to see some weird behaviour related to sound. First, while listening to Spotify and Google Podcasts (from now on called "The Apps"), the phone would simply stop producing any sound through the headphone (or speakers when the headphones are then unplugged). A restart would fix it until the next random time it would happen again.
After a while, I've decided to factory reset the phone and reinstall the Android system from scratch and root it again (I've been doing this kind of stuff for years now, so I'm pretty knowledgeable about these procedures), to no avail. The problem was still there.
I've started to try to pinpoint what the main problem would be, and then I've started debugging other stuff. What I've found is:
- If I restart the phone and immediately try to play Spotify or Google Podcasts, it will not work and only a restart will fix it.
- If I restart the phone and wait a few minutes (around 5 minutes) everything works, until the next random failure.
- After a restart, my widgets on the home screen will take a few minutes to load (Google Calendar and The Weather Network)-- if I try The Apps before that, no sound will come out through the headphones (or speakers if I disconnect the headphones)
- Sometimes the sound will come out through the phone's speakers, even if the headphones are connected. Only a restart will fix this.
- Sometimes a loud cracking sound will come through the headphones and after that, no sound is played whatsoever by the phone -- a restart fixes this.
- Both The Apps would randomly stop playing (as if the pause button is pressed). Pressing the Play button again restores the sound, but with different volume level. If it was lower, it will become louder, and vice versa. I didn't test this without the headphones as I would need to isolate myself from the world LOL.
- No sound is produced during phone calls either. A restart fixes this until the next random failure.
- The volume indicator will randomly lag to display after pressing the volume buttons.
- The volume indicator will appear randomly and change small amounts (up or down) while I'm using the phone.
I am slowly removing less-used apps to try to pinpoint which one could be the offending factor, with no luck so far.
I've unrooted my phone today to try and see if this has any effect on those problems (no effect).
Any ideas what I can try next? Any idea what can cause these problems?
daniel3ub said:
Some info: Pixel XL, one-year-old, rooted with Magisk, android up-to-date version 9, Build number PPR2.181005.003
Some weeks ago I started to see some weird behaviour related to sound. First, while listening to Spotify and Google Podcasts (from now on called "The Apps"), the phone would simply stop producing any sound through the headphone (or speakers when the headphones are then unplugged). A restart would fix it until the next random time it would happen again.
After a while, I've decided to factory reset the phone and reinstall the Android system from scratch and root it again (I've been doing this kind of stuff for years now, so I'm pretty knowledgeable about these procedures), to no avail. The problem was still there.
I've started to try to pinpoint what the main problem would be, and then I've started debugging other stuff. What I've found is:
- If I restart the phone and immediately try to play Spotify or Google Podcasts, it will not work and only a restart will fix it.
- If I restart the phone and wait a few minutes (around 5 minutes) everything works, until the next random failure.
- After a restart, my widgets on the home screen will take a few minutes to load (Google Calendar and The Weather Network)-- if I try The Apps before that, no sound will come out through the headphones (or speakers if I disconnect the headphones)
- Sometimes the sound will come out through the phone's speakers, even if the headphones are connected. Only a restart will fix this.
- Sometimes a loud cracking sound will come through the headphones and after that, no sound is played whatsoever by the phone -- a restart fixes this.
- Both The Apps would randomly stop playing (as if the pause button is pressed). Pressing the Play button again restores the sound, but with different volume level. If it was lower, it will become louder, and vice versa. I didn't test this without the headphones as I would need to isolate myself from the world LOL.
- No sound is produced during phone calls either. A restart fixes this until the next random failure.
- The volume indicator will randomly lag to display after pressing the volume buttons.
- The volume indicator will appear randomly and change small amounts (up or down) while I'm using the phone.
I am slowly removing less-used apps to try to pinpoint which one could be the offending factor, with no luck so far.
I've unrooted my phone today to try and see if this has any effect on those problems (no effect).
Any ideas what I can try next? Any idea what can cause these problems?
Click to expand...
Click to collapse
I'm sure you have already looked into this - but just in case....make sure that the "Apps" are NOT set to Optimize Battery nor to Restrict Background Usage. There was another thread recently about a user having Spotify stop playing randomly for them and the issue was the app was set to Restrict Background Activity. Good luck!
sb1893 said:
I'm sure you have already looked into this - but just in case....make sure that the "Apps" are NOT set to Optimize Battery nor to Restrict Background Usage. There was another thread recently about a user having Spotify stop playing randomly for them and the issue was the app was set to Restrict Background Activity. Good luck!
Click to expand...
Click to collapse
Thanks for the confidence you projected on me LOL, I had NOT looked at it! Indeed, both apps are set to "optimize battery". I'll change this setting and give it a go.
Thanks!
sb1893 said:
I'm sure you have already looked into this - but just in case....make sure that the "Apps" are NOT set to Optimize Battery nor to Restrict Background Usage. There was another thread recently about a user having Spotify stop playing randomly for them and the issue was the app was set to Restrict Background Activity. Good luck!
Click to expand...
Click to collapse
I must say a LOT of the related problems are, if not completely, at least partially solved. I've seen way less problems since I disabled the battery optimization for Spotify and Google Podcasts.
Thank you so much!
I'll keep tracking them and running some more tests just to be sure, but it seems this was the main issue here.
Amazing how one single app and setting can bring a phone to an almost useless state!

Ring, Notification, & Alarm sounds are silent/don't work (but Media & Call sounds DO work)

Hi all,
Hoping someone brighter than me can figure this sound issue out.
THE PROBLEM:
Half of my sounds don't work, rendering my phone useless in the current state. As the title says, Ring, Notification, & Alarm sounds do not work. You know, as in the important stuff that makes your phone, a phone? And makes you wake up in the morning? None of these respective sliders under Sound & Vibration settings make any noise when making adjustments. By contrast, my Media and Call volume sliders DO make noise when adjusting. And sure enough, once on a phone call, I hear things just fine (Call). And YouTube, Spotify, et al. (Media) also work just fine.
Because some sounds work but others don't, this has to be a software issue, right? This would be easy if it was hardware and 0% of sounds worked, but nope, it's partial.
BACKGROUND:
This pixel 3 xl is relatively new to me, but has ran A10 and A11 with a few different ROMs with 100% of sound working flawlessly. But out of nowhere, sounds suddenly stopped working correctly as described above. And it didn't occur immediately or shortly after a new rom flash or update or anything like that. Just stopped working, months into a well-running ROM.
I've tried a couple different ROMs now to fix the issue from a completely clean install (/format data + flash latest google factory image as 1st step) but none have fixed the issue. Specifically, pixeldust (A11) and evolutionX (A11) were my latest troubleshooting attempts with no avail. Pixeldust was the ROM that was formerly working and then after months of 100% sounds working, suddenly stopped.
It's odd that searching throughout the ROM threads that no one else seems to be having this issue. Again, this would be easy if it was a hardware failure. But that doesn't explain how it works for Youtube/Spotify but not for other things, so it has to be software.... I think?
I figured I'd start a thread here rather than start posting in each and every ROM I've tried to troubleshoot this. Thank you!
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
xdateddybear said:
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
Click to expand...
Click to collapse
ManImCool said:
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
Click to expand...
Click to collapse
I think I may have finally found the solution!! Sometimes it's the simple things in life that work, rather than reflashing a billion different ways that finally gets things working again.
In this case, I simply cleared the cache and storage for the 'Sounds' apps under Settings -> Apps & notifications -> See all apps -> Click 3 dots in upper right corner -> Show system. Then, I deleted cache and storage for TWO apps, both called 'Sounds' with 2 different icons. I'm not sure which is the system app and which is not nor do I know if clearing only one of them was necessary, but this is what has worked for me and has survived several restarts thus far. Good luck!

Question Pixel 6 Pro won't stop playing notification tone during calls

My Pixel 6 Pro has a similar problem ever since the Mar 5 update has been installed. Since then, every phone call I made comes with the non-stop notification tone literally every second. For now, I managed to get around it by enabling the "DND Mode", but it isn't a long-term solution.
Is there a way I can re-apply the same update? or flashing a new one would help?
To be clear, you're saying that you keep getting the notification tone even after answering the call? If so, is it the same as your ringtone?
Is your bootloader unlockable? If so, Official Google Android Flash Tool (OEM Unlocking needs to be toggled on - you may not have to manually unlock the bootloader - the "site" will do that on its own).
It wouldn't surprise me if that doesn't fix the issue, however. Have you tried rebooting? Maybe clear the cache and app data for the Phone app (but then you'd have to re-customize the settings for the phone app to your preferences).
I'm not on the March update, but I also don't receive many phone calls anyway.
that notification tone, during normal time, represents incoming message. It is very short, unlike a ringtone..
Tried rebooting and clearing cache and app data of the Phone app. In fact, that notification could likely come from anything like WhatsApp, Messenger, Twitter...
I noticed that the repeating tones would not happen if the phone is on silent mode. So for now this is my workaround.
Very interesting, and strange. There have been settings in some OEM's phone apps you could enable to get notification tones at regular paces - usually once a minute - while on a phone call, but the issue on yours is only similar since it's constant / every second.
I stick with my recommendation of clearing the app cache and data for the Phone app. I also assume you're using the stock Phone app that Google provides.
In my previous phone (OnePlus 6T), the very same tone happens once in a while, but only at the moment an incoming message arrives. Pretty sure I am not getting a new message every second this time around, and I think it was triggered by apps other than the Phone app. I just noticed that the same symptom showed up when I tried to play video clips from certain apps as well.
And yes, I am using the stock Phone app.
Sounds like a factory reset and only selectively installing and configuring apps, or trying to figure out which app is causing the issue.
If you factory reset, I would first not even restore any apps at all, so you can verify if you have the same problem without any third-party apps installed at first. I would suspect you won't have issues then. And then when you install apps, do it in groups of your most important ones first, maybe at the most 10 at a time, then re-verify each time if you have the same issue or not, then the next batch of app installs. It could be a particular setting in a app as well, so it's possibly merely installing an app might not be enough, so each group of apps you install, make sure and configure them as well.
If you don't factory reset, go the opposite way, uninstall your least important third-party apps and see if the issue disappears. Keep track of which apps you're uninstalling in each group. Keep doing this in reasonably sized groups of apps until you narrow down when the problem stops happening.
Once you find which group of apps being uninstalled keeps the issue from happening, you can reinstall in even smaller batches, among the ones you most recently uninstalled, and eventually find the one causing the issue. In some ways I think it's easier to go the other way around, though, start with a factory reset.
Found the culprit!
Kind of silly: I have installed this app "Internet Speed Meter Lite" when I first started using my P6P, which is for me to monitor my real-time network usage (courtesy of that endless WhatsApp - Google Drive restoring process....). It basically refreshes itself every second and this morning I tried temporarily disabling it, the problem goes away even when the phone is not set to silent mode.
Glad I didn't have to come to the point of factory resetting the device, as I really don't want to go through the WhatsApp restoring process.
Thanks for all the input, much appreciated.

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