Hi all,
Hoping someone brighter than me can figure this sound issue out.
THE PROBLEM:
Half of my sounds don't work, rendering my phone useless in the current state. As the title says, Ring, Notification, & Alarm sounds do not work. You know, as in the important stuff that makes your phone, a phone? And makes you wake up in the morning? None of these respective sliders under Sound & Vibration settings make any noise when making adjustments. By contrast, my Media and Call volume sliders DO make noise when adjusting. And sure enough, once on a phone call, I hear things just fine (Call). And YouTube, Spotify, et al. (Media) also work just fine.
Because some sounds work but others don't, this has to be a software issue, right? This would be easy if it was hardware and 0% of sounds worked, but nope, it's partial.
BACKGROUND:
This pixel 3 xl is relatively new to me, but has ran A10 and A11 with a few different ROMs with 100% of sound working flawlessly. But out of nowhere, sounds suddenly stopped working correctly as described above. And it didn't occur immediately or shortly after a new rom flash or update or anything like that. Just stopped working, months into a well-running ROM.
I've tried a couple different ROMs now to fix the issue from a completely clean install (/format data + flash latest google factory image as 1st step) but none have fixed the issue. Specifically, pixeldust (A11) and evolutionX (A11) were my latest troubleshooting attempts with no avail. Pixeldust was the ROM that was formerly working and then after months of 100% sounds working, suddenly stopped.
It's odd that searching throughout the ROM threads that no one else seems to be having this issue. Again, this would be easy if it was a hardware failure. But that doesn't explain how it works for Youtube/Spotify but not for other things, so it has to be software.... I think?
I figured I'd start a thread here rather than start posting in each and every ROM I've tried to troubleshoot this. Thank you!
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
xdateddybear said:
This might not be relevant because I'm using stock Android on a Pixel 4a but my notifications have gone silent and this report was the only similar search result I found. I tried changing the notification tone and none of them played a short snippet so I'm wondering if the problem is there.
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ManImCool said:
I have not found a solution for this issue.
One thing I noticed recently is that when I'm on a call using the regular "earpiece" or whatever it's called (which works fine), if I switch to speaker phone, I can't hear anything. I have to switch back to the non-speaker ear mode and I can hear the call again.
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I think I may have finally found the solution!! Sometimes it's the simple things in life that work, rather than reflashing a billion different ways that finally gets things working again.
In this case, I simply cleared the cache and storage for the 'Sounds' apps under Settings -> Apps & notifications -> See all apps -> Click 3 dots in upper right corner -> Show system. Then, I deleted cache and storage for TWO apps, both called 'Sounds' with 2 different icons. I'm not sure which is the system app and which is not nor do I know if clearing only one of them was necessary, but this is what has worked for me and has survived several restarts thus far. Good luck!
Related
Hey there
Forst it was a minor annoyance, but this morning the alarm went off without any sound and I was quite lucky, that the vibration was strong enough to get me out of sleep. But this just can't be.
I use custom sounds for all occasions and I got them in with the special folder structure for android to recognize sounds for the apporpriate actions.
But sometimes (no idea, why) it forgets to select any sound at all. In the list, NONE of the sounds - not even the default ones - is selected. Thus the silent alarm. (Except for the call ringtones, which switches to some boring bell.)
I kinda think that it has something to do with some .nomedia files I placed in various folders (like the ones of games...), but this just can't happen.
Any ideas, how to solve this issue? (Yes, since today it's an issue)
Thanks!
Same here. I think it has to do with the sd unmounting itself problem mentioned elsewhere. No real solution yet. Sux.
Sound Issue
I get this issue also. Approx every 24 hours i lose all Sounds for Ringtone, Alarm, Text and Email.
The only way I can get the phone to make a noise is to use the Hardware volume buttons on the side of the phone.
Even if a do a test Alarm or try to change my ringtone - No Sound.
I use all standard default sounds so no custom ringtones etc.
I have tried resetting my phone back to Factory, removing all task Manager Apps, All non essential Apps.
My workaround is to reboot my phone everynight to ensure the Alarm works in the morning.
This started since the 1.21 OTA update. Roll on 2.2..
I have started a thread for this already but no responses so far. Maybe it is not that common.
Lee.
Never had that problem, for me the only issue with alarm is the impossibility to put the sound/music to increase the volume gently...
Just started having this problem myself in the last few days. Not updated anything and still on stock 1.15 rooted.
leegil said:
My workaround is to reboot my phone everynight to ensure the Alarm works in the morning.
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I used to have to do this with my WinMo phone. I had hoped a new Android would actually 'work' but no, I have the issue too (although I thought it was something I'd done until I saw this thread!).
leegil said:
This started since the 1.21 OTA update. Roll on 2.2..
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I'm still on 1.15 so it can't be the update.
About a month ago I screwed up my phone and had to LGNPST it for the first time. I'm not even sure if this is the moment this problem appeared but it may have been the start of something. Before that, I was running a JB CM build with a GPS lock issue that I never got around to fix and decided to fix it before I flashed a Kit Kat rom. That lead to a bad stock-based flash which then lead to the LGNPST fix. I then flashed to a different stock-based rom, updated PRL and obtained a GPS lock, then flashed a few different roms before settling on the offical CM 11 rom.
Somewhere after the LGNPST I ran into problems with the sound volume settings being completely ignored and this issue appears across multiple roms. I'll have the settings set to silent and it'll still play some odd sound whenever I receive an sms. When I try to change the sounds, nothing plays when I am previewing the sounds and if I select one the settings will crash. The ringtone files do exist in /media/audio/ringtones and they play correctly in Apollo. I have also downloaded Zedge and used it for setting the sounds inside the settings screen and it does not play the sound when previewing and crashes when I select a sound. Setting the ringtone inside of the actual Zedge application does work for the notification ringtone, but does not work with phone ringtone (it does appear to be changed in settings, but no sound is played during calls). Furthermore, when I attempt to set the sound in Hangouts for either SMS or regular hangout messages, it does not change from "Silent" but does not show any crash messages or anything.
In a possibly related note, every time I flash a new rom it will get stuck on activation until I just skip it. However, data services work completely fine. I have no problems with making calls, 3G/LTE, sending and receiving sms including pictures.
Any help would be greatly appreciated. Thanks.
Dammit. I'm a long time lurker on xda and I should know better. This post was meant for the sprint troubleshooting section. I decided to try searching this side to see if the issue was experienced/resolved here and forgot to switch back for posting. Can an awesome mod possibly move this to the sprint troubleshooting section?
For about a day now my m8 has been having some strange audio issues, and since I haven't found any other discussions surrounding it, I thought I'd drop in here as a last hope.
Essentially, almost any audio that plays from the internal speakers freezes the phone and forces me to soft reset it. Any games/music/videos locks it up, but notification/ringtones play without issue. When I try to play music, the boomsound icon appears in the notification bar, and I can change the volume for about a second before the phone freezes, though no music actually plays.
It seems to have started after I downloaded Sherlock: The Network(which I have since uninstalled), but that may be coincidental. I have a Verizon m8, rooted with S-OFF but stock ROM. I'm backing up things right now in preparation of a factory reset to hopefully resolve the issue, but if anyone has any solutions or suggestions, I'd be more than happy to hear them - can provide more info if needed.
Another edit since I'm now remembering info I was going to originally add: I did an audio test via HTC's Diagnostic Tool - which was hard enough to reach because touch tones would freeze it all up - and could not hear any of the sounds it was apparently making.
Use Titanium to freeze the suspected app, and see if the issue persists.
redpoint73 said:
Use Titanium to freeze the suspected app, and see if the issue persists.
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I should have noted in the OP (in fact, I'll edit it in now) that I uninstalled said app as soon as the issues began. I've also checked through the running processes in hopes of finding some sound driver that wasn't responding, to no avail.
This started happening to me after installing/uninstalling Hungry Shark. Did you end up doing a factory rest? 3-4 resets a day are quite annoying...
davidwnbrgr said:
This started happening to me after installing/uninstalling Hungry Shark. Did you end up doing a factory rest? 3-4 resets a day are quite annoying...
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Yup, in the end I had to do a factory reset and didn't reinstall the app (though I'm not sure that was entirely the source of the issue). I've had no problems with the audio since, but I know how aggravating it is to deal with.
Sometime during night silent mode goes on, and it's on when I wake up. Then I have to use the slider to get the phone back on normal state. Quite annoying. Slider was in normal mode all the night. Anyone else? How to stop that behavior?
This happened to me too. Did you have Do Not Disturb settings set on your prior device and then restore the back up to your OP3? I have read that this is the cause of the problem - the old setting transfers over and there is no way to change them. I went into the global setting for app notifications and reset all apps. This worked for others and appears to have worked for me as well.
Having the same issue here.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Yes, actually I had it on on my OPO and I transferred apps from it to the OP3 using the installation wizard's nfc method. I did the reset, let's see if it did help..
I tested resetting notifications, did not help
Me too. Migrated from my old phone using the NFC transfer wizard. Old phone was setup to go to silent 10pm - 7am. It appears the setting is transferred over but at 7am the OP3 doesn't exit silent mode. I then have to toggle the switch to take the phone out of silent but still seem to have issues with notifications sounds afterwards.
I solved it by installing new custom rom and I didn't use restore function this time..
i too am having this issue. i attempted resetting all apps settings but that didn't work.
has anyone figured out how to fix this without factory reset or installing a custom rom?
Add me to the list and I set it up as a new device. Only had the phone a day before I applied the 3.2.0 update so I can't say if was happening before. Hope there is a fix for this soon.
IMO this is because Google is syncing the DND preferences from your Google account, regardless of whether you used the the whole "set up nearby device" thing
I have this issue except Silent mode automatically turns on throughout the day for me. I have factory reset my device and setup the device as new and the issue continues. Now I'm really unsure how to fix this.
Same issue and updating to 3.2.1 didn't fix it.
I've the same issue!
I've noticed that the sound (also from the notifications) can be turned on again (for that day) by switching off, and on the Alert Slider, and then adjusting the volume-sliders in settings.
I don't think it's a Google issue as I have 4 different phones on my account in the last month and none have done this. Just ordered another 6P while they were 20% off in warehouse deals so I'll swap over to this phone Monday and see if the issue follows. For now I'm playing with Tasker to reset all the volumes at 7am.
I've got the same issue. But I did not transfer any settings to my op3.
There's nothing in my "do not disturb" menu, and nowhere to set up automatic silent mode, as far as I can see.
Same issue faced, no solution or fix found up till now.
Me too facing the same problem.. Even in day time it goes automatically to silent mode. So incoming calls doesn't sound and it solves only when I restart the phone.. And after sometime the problem is occurring again and again.. Does anyone found the solution?
I had the same problem in my opo too..
Same here. Since the 3.2.1 update my OP3 sets to Silent overnight. Some has said it's True Caller Spam Blocker, but as I don't have this it's not a solution for me. Tried the usual reset but no luck. Really need a fix for this as I need to get important calls/texts overnight. Not a hardware problem that I can see as fine before update; broken afterwards, and the physical switch works very well.
Also, I've not used any restore function whist setting up.
It would be useful if people experiencing this problem could mention it on the OP support forum. I'm using the threads...
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/page-7
https://forums.oneplus.net/threads/possible-bug-with-oxygen-3-2-1.455413/
yes - please do and add @oneplus to your answer to adresse OP team directly. Thanks.
This is related to OOS only, i installed custom rom CM based nd didn't face this issue. Then installed.OOS no restore setup as new device still same issue with no ringtone.
The fix should come from Oneplus
Ever since I got my Oppo Find X2 Pro, it's never remembered my ringtone/notification settings. Whether I choose an inbuilt option or do the 'Select From Files' thing, within minutes it's always reverted to Calm as the ringtone and Emerge as the notification sound.
Despite having just received the new Android 11 OTA update (CPH2025CPW_11_C_57), this problem still persists.
I reported it to Oppo many months ago, so am dismayed that it's not yet been resolved.
Are other users experiencing the same issue? Am I missing something simple? It might sound trivial, but it's not. Apps that allow me to select their notification sound work fine, but I'm missing calls and notifications because Calm and Emerge just blend into the background in noisy environments.
Help please!
John N G said:
Ever since I got my Oppo Find X2 Pro, it's never remembered my ringtone/notification settings. Whether I choose an inbuilt option or do the 'Select From Files' thing, within minutes it's always reverted to Calm as the ringtone and Emerge as the notification sound.
Despite having just received the new Android 11 OTA update (CPH2025CPW_11_C_57), this problem still persists.
I reported it to Oppo many months ago, so am dismayed that it's not yet been resolved.
Are other users experiencing the same issue? Am I missing something simple? It might sound trivial, but it's not. Apps that allow me to select their notification sound work fine, but I'm missing calls and notifications because Calm and Emerge just blend into the background in noisy environments.
Help please!
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Hi, I've had the same issues. Only factory reset helped me. Since that all good.
Even I myself have no problem there are not all the functions presented I have resumed but Ulla I called Oppo answer that in Europe they are not yet present perhaps it is not convenient to spend so Even I myself have no problem there are not all the functions presented I have resumed but Ulla I called Oppo answer that in Europe they are not yet present perhaps it is not convenient to spend so much money For an incomplete device
hunhool said:
Hi, I've had the same issues. Only factory reset helped me. Since that all good.
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Thank you - I was trying to avoid that because, however well I backup as much as possible, do screenshots of all my home pages etc., it still seems to take several days to get everything set up properly again. Thank goodness for password managers!
Anyway, I bit the bullet, did a factory reset and now everything is working as it should.
same problem from indeed if you notice even after the update the phone and even lowered on the ringing sounds and also on the hands-free call I reported everything but you see that Oppo does not have the to correct immediately this is why in the future I will not take any Oppo more they are very far from Samsung, Huawei, and Xioni I believe that Oppo will have a bad end in the European market