Dear Guys,
I'm deeply sorry if this thread is re-post. Based on old article from Sammobile:
Samsung apologizes to Chinese consumers, offers free Galaxy S3 and Note II repairs
Samsung has issued an apology to its consumers in China, after China’s state broadcaster blasted the company in a half-an-hour program for issues with the Galaxy S3 and Note II, namely the issue which caused devices to stop working due to the use of defective NAND chips (the infamous Superbrick).
In a statement issued on its Chinese website, Samsung says “We welcome the scrutiny by the media. As a result of management problems, we have brought inconveniences to consumers, and we offer our sincere apologies.” As recompense, Samsung will be repairing defective Galaxy S3 and Note IIs free of charge even if their warranty has expired, and will be giving a free replacement if the device cannot function properly even after being sent for repair twice.
Here’s hoping someone starts blasting them for their recent wrongdoings, like the region lock on the Galaxy Note 3.
Via | Source
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It's like a time bomb, consumers who have Galaxy Note II series with eMMC brickbug will experience similar events. Here in Indonesia, SAMSUNG Service Center refused to repair the smartphones if the warranty period had expired and make us to pay about USD 150 for main board replacement. From here I realized that SAMSUNG implementing different policies.
Since Chinese consumers can get free repairs/replacement, I just want to know how about in your country? Has same service?
I want to buy a Note 7 by paying full price, which is best option to go? AT&T or T Mobile? (Regarding Bloatware)
When the unlocked version of Note 7 can be released?
Which carrier do you have? Both have bloat, I think T-Mobile might be worse though. If you can, wait for the 935U or get the 935F now.
I have seen 935F in B&H, And B&H is providing 1 year warranty for it and they said it is imported mobile. If accidentally my screen is broken will official Samsung customer service replace my screen? Or they may have some policies like they don't repair imported devices like that?
I don't know about Samsung, but I bought a moto x force from Mexico and it got a cracked screen, when I contacted Motorola about a repair and the costs they basically told me no since the phone isn't supposed to be in the US. That and an issue with a Turbo 2 is the reason I don't give my money to those commie bastards anymore.
To be sure though just call up, or email Samsung support and see what they say.
chandrakanthbala said:
I have seen 935F in B&H, And B&H is providing 1 year warranty for it and they said it is imported mobile. If accidentally my screen is broken will official Samsung customer service replace my screen? Or they may have some policies like they don't repair imported devices like that?
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funny enough, I have this situation with the S7 edge. Motha f*ckas will not replace my screen, they say I have to send it to the Samsung from that country. So beware.
I am going to try to find a phone number or a email address for somebody with some real power at Samsung and/or Sprint. Here's why
If I turn in my Samsung note 7 and get say a S7. 1) Samsung really doesnt loose anything. A S7 cost about the same as a Note 7 and probably cost the same as the s7 to make which is way less than what they sell it for. 2) I paid off y note 4 to get my 7... so now when the S8 and/or note 8 comes out I will still owe 1 years worth of payments on what ever phone I have at that time. Why should I have to shell out when it was Samsung that screwed up. At that rate Samsung gets all of their money for the S7 and gets more money because I got the S8. Somebody needs to take this up with Samsung and the carriers. If I find some contact information I will
Why not just get a refund?
Sent from my iPhone using Tapatalk
Agreed, I'm on att next, which works for me because I always grab the newest phone. So why should I have to guve this phone back, get locked into "last year's model" (yes i know it didnt come out last year) that I purposely didn't grab when it came out, and miss the next new option, like the s8 when this is the phone i chose to give my s6 edge + up for, sure as hell not gonna grab another s6 edge + and pay it half off again after i paid off half the last one and turned it in for this phone.
I feel like i should be able to skip to the s8 when it drops if i want to, as long as i get a samsung phone in place of my note 7 they should do a temp contract to allow us to upgrade early. Honestly id rather just keep the Note 7 and upgrade to tge Note 8 next year as planned, aside from the s6 edge +, I dont really care for the S series, I'm a note guy and have been since the note 1. But because of all of this i gotta use my upgrade to get an "old" phone I passed over? Because i highly doubt ATT is gonna send my half paid off S6 Edge + back, so I'm basically phoneless.
At this pouny im thinking about just buying a cheap samsung outright to use, i dont want to lose Gear S3 capabilities whenever that drops, so I'm stuck with Samsung until the next upgrade, ill let my VR collect dust if i have to, but I'm patiently waiting for that S3, grabbing another brand phone or like OnePlus3 just isnt an option. Samsung or bust.
vilasman said:
I paid off y note 4 to get my 7... so now when the S8 and/or note 8 comes out I will still owe 1 years worth of payments on what ever phone I have at that time.
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The very reason why I paid off my Note 4 (I only had a few more payments left anyways) rather than trading it in as an upgrade is so I would be able to keep the Note 4 and use it as backup if necessary (I know it defeats the purpose of plans like ATT's Next, but I like to keep what I own and regard those plans similar as the old 2 year contracts). If I decide to return the Note 7, I will go back to my Note 4 to avoid being stuck or owing another year of payments on a phone that I don't want to begin with. Why not do the same? Get a refund on your Note 7 and go back to the 4 for a few months?
I gave my 4 to my mom. I'd rather fight with Sprint and Samsung than take something back from my mom
I'm in the same situation. My wife and I had the Moto x 2014. We got the note 7 and like a day later a cat knocked hers off the counter and shattered the screen. I thought of buying a cheap phone for her and both of us waiting it out for at least the S8 edge, but then I don't know what will happen to the deal I got for the geat s2 or the freebies from Samsung. There has Been absolutely nothing from either at&t or Samsung. I haven't gotten an email or text. Nothing. So is this phone really being recalled? Are they waiting to see if people will flock to trade it in before they offer anything? I would love to get a loaner s7 and then be able to upgrade within the next year. That to me sounds fair, given the bull**** everyone has gone through. But I don't want to be stuck with an already six month old phone. I love this phone an honestly it breaks my heart a little to part with it. The only reason I will is because of updates and possibly no warranty. I don't believe I'm at risk for fire.
That's where im at. If they can say i can upgrade to the new note or whatever next August, id do it in a heartbeat. Until then, im fine with this.
Verizon canceled what I owe on my payments for my Note 7, which made my account available for upgrade. So I upgraded and selected an S7 Edge. I assume once they receive my Note 7 back in the mail I will receive a refund on the taxes I paid for the Note 7 and another $25 credit.
ATT will reset the upgrade cycle as well.
ryant35 said:
Verizon canceled what I owe on my payments for my Note 7, which made my account available for upgrade. So I upgraded and selected an S7 Edge. I assume once they receive my Note 7 back in the mail I will receive a refund on the taxes I paid for the Note 7 and another $25 credit.
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Yeah but once you upgraded (or rather, downgraded), you lost your upgrade for when the S8 or another device comes out, that's a bit what the OP was after I'd think. Once you change to another phone on a plan, your plan will reset.
svache said:
Yeah but once you upgraded (or rather, downgraded), you lost your upgrade for when the S8 or another device comes out, that's a bit what the OP was after I'd think. Once you change to another phone on a plan, your plan will reset.
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I am month to month with an unlimited data plan, if I pay off my phone ( & sell on craiglist) I can upgrade.
Here with bell in canada you go back to where you were before you started your contract. so if you had none, you will be switched to a month to month plan meaning off contract.
ryant35 said:
I am month to month with an unlimited data plan, if I pay off my phone ( & sell on craiglist) I can upgrade.
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Ahhh ok, forget what I said lol
Guess I could do the same, but I'm not 100% on paying 600-700 for an older device :/
Hey folks, is it me or did Samsung back away from giving up former Note 7 owners any type of discounts for the S8? I know it was a rumor and I could be wrong but has anyone found anything? Maybe by calling their Corporate offices? I know they are in it for the money but it would be nice to give us some incentive to stay with them. Even a $50 discount would help.
Mods, please change topic to Galaxy S8 not S7. Thanks.
Hey guys
Is there any way of getting samsung pay in unsupported countries? Via root/custom rom/VPN or any other thing?
it would be pointless in an unsupported country as it relies on the banks being actively signed up to the pay app, like in the UK Samsung pay is supported, but my bank only lets people sign up to Google and Apple pay, the card just comes up as invalid in Samsung pay due to no support from the bank.
so if you want it to work you would also need an account with a bank likely outside your country that support samsung pay.
so you probably can get the app, but that is the easiest bit of the problem as the security built into pay apps they have to activated and supported by the bank, it's not like paypal or other services where it just charges a card, it is actually an authorized independent payment method controlled by the bank and not the app.
on android you are better just sticking to Google pay it has a much wider selection of banks that support it due to it being a larger firm and user base as it can be used across all android. but as I said all these pay apps rely entirely on your bank actually supporting the app and them authorising the app as a valid payment method. to activate google pay when I change phones I actually have to talk to my bank before I can make any payments.