So I've read multiple threads with people having a bootloop issue but seem to be overseas with the octa-core phones. Well..I too have this issue. It started last week while I was driving. I looked down after hearing a constant short vibration. I saw my phone bootlooping on the Samsung logo. I just restarted it by doing the home button+power key+ volume up. Went back to normal...for about 2 hours. The phone proceeded to restart itself again 3 more times that day. I cleared the cache and it worked fine for the next few days. Fast forward to early this morning. I'm dead asleep and I am woken up by constant vibration. I thought I received a text or a call. WRONG it was my phone bootlooping again. The phone was charging on the Samsung pad and when I picked it up to try to reset the phone felt HOT. It has never felt this hot ever. I tried to clear the cache, nothing. The phone seems to be in an infinite bootloop and won't stop. I'm not sure how to fix this. Hitting the power+volume down will not shut the phone off. The phone did manage to turn fully on for 5 minutes two times but would go back into the bootloop. I have not tried to root this phone or anything of that nature.
My buddy got his phone the same day as me but has had 0 issues. WTF. I wish I could take a hammer to this phone but I obviously need to keep it nice in order to get the replacement. I am super disappointed that this phone has already taken a poop after only two weeks. I've had nothing but Samsungs for the last 4 years and had 0 issues. Makes me wish I kept my S7 Edge.
Any help would be great.
Let the battery completely drain, easiest way is to put it in odin mode by holding volume down, home and power and leaving it sitting until it shuts itself off, plug in charger and try to boot it back up. If it loops again, let ut drain to off again then boot into recovery by holding volume up, home and power. Clear cache and reboot see if that helps. Worked for my sprint n7. It seems to have something to do with the recent ota update
Related
I saw the thread where people were having random restarts, I was having them myself. Went to bed last night with the phone on (my alarm) and woke up this morning to a G2 stuck in boot loop. Pulled the battery and waited five minutes, the phone just loops over and over at the g2 screen. I really hope this is an isolated incident...but it's not looking god seeing as many other folks are having random restarts.
stevencpoynter said:
I saw the thread where people were having random restarts, I was having them myself. Went to bed last night with the phone on (my alarm) and woke up this morning to a G2 stuck in boot loop. Pulled the battery and waited five minutes, the phone just loops over and over at the g2 screen. I really hope this is an isolated incident...but it's not looking god seeing as many other folks are having random restarts.
Click to expand...
Click to collapse
With the phone off, hold down the track pad and press and hold the power button. Once in boot loader, look for the option to wipe the phone. I don't recall what it's under. I do know you get there by holding down the track pad and power button, though.
Thanks dude, it recovered and is working fine. I'll be going back to tmobile today and exchanging it for a new phone if there are still any left in stock. Let's hope that all of these first round hiccups this phone is having will be fixed promptly.
So I'm watching tv, and I plug in my phone to charge it a bit because the GPS had gotten stuck on this morning and I burned my battery down to 40%. All of a sudden I hear it buzzing over and over again...like a reboot loop.
So I pull it out of the charger, pull the battery and let it try to boot. Gives the samsung screen for a moment, then flickers, and again to the reboot loop. Holding down power for 10 sec makes it do the same thing, I can't force it into recovery or DL mode without it bootlooping either! At one point I was able to get to the download mode screen, but just 3 seconds and the screen goes black, and back to bootlooping.
I literally did nothing to it. Only thing I did different today was the GPS got stuck (which it has done before), I rebooted the phone, then when it booted again I went ahead and just shut off the GPS. But this was like 20 minutes before this started happening.
So what can I do? Right now its plugged into my computer charging while off, seems to be the only thing it can do without bootlooping.
Running CM9.1 Nightly 9/3 with included kernel and LC8 radio (I think)
zander21510 said:
So I'm watching tv, and I plug in my phone to charge it a bit because the GPS had gotten stuck on this morning and I burned my battery down to 40%. All of a sudden I hear it buzzing over and over again...like a reboot loop.
So I pull it out of the charger, pull the battery and let it try to boot. Gives the samsung screen for a moment, then flickers, and again to the reboot loop. Holding down power for 10 sec makes it do the same thing, I can't force it into recovery or DL mode without it bootlooping either! At one point I was able to get to the download mode screen, but just 3 seconds and the screen goes black, and back to bootlooping.
I literally did nothing to it. Only thing I did different today was the GPS got stuck (which it has done before), I rebooted the phone, then when it booted again I went ahead and just shut off the GPS. But this was like 20 minutes before this started happening.
So what can I do? Right now its plugged into my computer charging while off, seems to be the only thing it can do without bootlooping.
Running CM9.1 Nightly 9/3 with included kernel and LC8 radio (I think)
Click to expand...
Click to collapse
My first guess is your battery is shot. i was gonna recommend the power button failure but if its staying off it might not be that. but id let it charge fully then try to boot up.
Thanks, oddly after a bit of messing around finally got it to boot up. Immediately backed up in CWM....seems to be acting OK now. Idk what happened...
i'll guess, the USB connector got short-circuited when you plugged in, and it caused a cascade failure that fried the SD card or something else inside the phone
there was a factory defect back then with the old SGS 1 (i9000m) model, they fixed that after the 3rd batch, everyone with an old phone from 1st and 2nd release batches, were able to exchange i for a new one.
however in your case, that's not a factory defect, but you plugged it wrong (my guess)
because it has happened to me before when i plugged it in, but the battery was still not charging even after several minutes, yet the phone was getting really really hot
then i unplug, and plug it back in and got the sound feedback "tuu tuud" and then it was actually charging after a few minutes
the first time around even though the charging icon changed, there was no feed back sound, and that was the key, it was not plugged in properly.
so after that time, i always made sure to verify to make sure the phone was plugged in properly and not just relay on he visual icon.
check back after a few minutes, to make sure the phone doesn't get very hot, and it actually increased 1%
It happened again today! After a full charge overnight and no problems for the day up to a little while ago, I opened my email app, it froze, then proceeded to start boot looping. I'm in class so I don't have my computer to try to bring it out of it...so yeah that sucks...
I do remember when I got it to charge yesterday it showed it was charging for 20-30 minutes, but after I "revived" it, I found it hadn't charged at all.
I have been using a Nokia USB cable to charge my phone since I got it, because it was longer than the cheapie Samsung cable that came with it...but it hasn't ever caused problems before. And it charged just fine last night.
How long is the warranty on these things thru tmobile? I may just swap it out while I still can.
Also on an unrelated note, I upgraded to the LG3 radio because I was meaning to anyways...
I pulled it out of it again! This time I held the power button while putting the battery in, when it vibrated I let go, it vibrated again, showed the Samsung logo, and then booted like normal
May I ask what rom are you currently on?
datrapstar said:
May I ask what rom are you currently on?
Click to expand...
Click to collapse
CM9.1 nightly 9/3 with included kernel
It did it a third time during class while it was in my pocket, the power button trick didn't work this time, I had to pull the battery after the samsung logo, plugging it back in to get it to boot...but...
near the end of the CM9 boot animation, when it vibrates and the auto brightness kicks in, it started it again! I have yet to revive it...
This is a bit upsetting because I had just got CM9 the way I liked it and I don't exactly have the time right now to mess with warranty and a new phone...I would like to fix it.
There are about 20 different threads on here on how to revert to stock...let me as a last ditch try to revert to stock and see if it keeps doing it...unless somebody has any ideas...
I was working in recovery mode, i super-wiped my phone to see if installing a ROM from scratch would help, and my phone even does it in recovery mode. Warranty time.
So whats the fastest way to restore to stock? Who knows how long I will have after reviving it before it breaks again.
zander21510 said:
I was working in recovery mode, i super-wiped my phone to see if installing a ROM from scratch would help, and my phone even does it in recovery mode. Warranty time.
So whats the fastest way to restore to stock? Who knows how long I will have after reviving it before it breaks again.
Click to expand...
Click to collapse
Here you go!!
http://forum.xda-developers.com/showthread.php?p=30832325
Sent from JMT Goodness
Well, finished playing stupid for T-Mobile, in two weeks I will have my replacement T989. Now all that's left is returning this thing to stock before it starts acting up again.
And my temporary replacement phone?
HTC Dream, aka the G1, the first Android phone! Lol what a difference...GB feels like a dinosaur...
http://forum.xda-developers.com/showthread.php?t=1513359
[HOWTO]Restore to Stock/Recover from a Bad Flash. Could try the last 3 pages on this thread. That will help you go back to stock without an issue. Hell might make you wanna keep your phone if you can get it to work again.. good luck
Sent from my SGH-T989 using xda app-developers app
datrapstar said:
http://forum.xda-developers.com/showthread.php?t=1513359
[HOWTO]Restore to Stock/Recover from a Bad Flash. Could try the last 3 pages on this thread. That will help you go back to stock without an issue. Hell might make you wanna keep your phone if you can get it to work again.. good luck
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Thanks! got it all done, back to ugly, ugly stock lol...and just when I thought maybe I would have to brick it myself it did the reboot thing again...so pulled the battery and there it sits factory reset.
My G4 seemed to be running hot yesterday and I had to charge it several times more than normal. All of a sudden it shut down would not boot back up. I tried everything but it will not go in to recovery or download mode. No lights come on at all when charger is connected either. One time I was able to get the MEIE number to flash and it said press power to reboot before it blanked out again. I called Verizon and they said it sounded like a complete system/software crash. I am rooted but haven't made any changes to my phone in several weeks. Verizon overnighted a replacement to me and it should be at my house when I get home. I wonder if this is the same issue that has been happening to the Sprint version that was recalled? Possibly the phone was just mad at me because it happened an hour after I ordered my Nexus 6p......lol
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Colchiro said:
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Click to expand...
Click to collapse
No it still doesn't boot up. I can get to the LG screen for maybe a second and it shuts back down. When I first noticed that it was hot I could reboot it. I let it cool off before restarting it but the problem persisted. What ever was causing it to overheat was also draining the battery. I had to charge the phone up twice by 2:00 pm. My "certified like new replacement" arrived on Friday and initially everything was good. On Saturday the Wifi disconnected and would not turn back on. The icon just sits there and blinks at me. If I go in the settings menu it is grayed out and doesn't give me the option to turn it on. I just got off the phone with Verizon and they are sending me another G4. Hopefully I will have better luck with this one. I would like to have a working phone that I can sell when my Nexus 6p arrives.
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
sefirosu0522 said:
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
Click to expand...
Click to collapse
No I didn't. It was Warranty replacement so it didn't have to go through insurance.
I had a similar issue last week, no root, running 12a. Phone shut itself off during normal usage (checking football scores). Running a little hot so let cool. Never booted past Verizon splash screen. Tried fresh battery, factory reset, safe mode. Nothing. Got my "certified like new" model. So far so good, but 6P here I come.
Sent from my VS986 using Tapatalk
Hmmm well good timing if you ordered a Nexus 6P. You can sell it like new.
Haha I was just watching "The Nexus 6P will bend in half if you try to bend it in half" video. I'd be interested in a size comparison between the 2.
So this exact thing happened to me, just several days after I got it (same thing, also rooted, nothing much done to the phone).
I had figured the battery ran dead (because I knew it was low), but it just wouldn't power on. Chargers wouldn't light it up. I put it on the charger for hours, and nothing happened. Lost all hope.
Then, randomly, I decided to see if Download Mode would work on my phone. I don't know why I tried it.
I pulled battery, and put it back. I held on Volume (up?) on the phone, and plugged it into the computer.
OH MY GOD -- IT CAME TO LIFE -- ! DOWNLOAD MODE!
I shut it down from download mode, then turned it back on (I think a battery pull) and it worked again.
I was completely relieved.
This happened to me a second time, weeks later.
The same solution worked.
I hope that this helps someone.
TL;DR: Try Download Mode (pull battery and put it back in -- then, while holding the volume Up key on the phone, plug USB into your computer)
Having major problems with my G3; started last night. I noticed that my phone was on the LG boot splash screen and was unresponsive. I reseated the battery and it seemed to be working fine after that. However a couple hours later it was completely dead. If I reseat the battery and turn it on now, The LG screen comes up for a couple seconds, then shuts off. Never get the Verizon screen. I tried to do a factory data reset on it, and get the menu but once I select Yes, the phone goes back to the LG screen for about 2 seconds then shuts off. I got it to go into TWRP once, but it shut off before I could do anything with it. It'll boot into download mode, and my system detects the COM port, but almost immediately the phone shuts down. The phone was running fine before this happened. Any thoughts? I'm really scratching my head over this one.
TLDR:
- phone rebooted last night, won't boot now. Keeps shutting off before I can get anywhere.
Sprint too
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
lg g3
Editor619 said:
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
Click to expand...
Click to collapse
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
kp263 said:
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
Click to expand...
Click to collapse
I don't think this is a battery issue. I have 2 batteries and the problem persists using either one. The first is the original battery that came with the phone and the second is an LG stock battery purchased through LG in April (only 3 months ago).
Update 7/12
I followed kp263's advice and ordered a new battery. Put it in the phone and plugged the charger in for a bit and..... same problem. Won't boot past the splash screen. Just turns off.
This is more than just a battery issue. Hopefully I can return the new battery I purchased.
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
I have had the exact same problem, mine only occurs when the phone is ran down to 0% and powered off. I never let that happen but I have a 3 year old son who repeatedly does it, and every time i hold my breath, praying it will come back on. Well i am holding my breath and praying once again this morning,hoping it will power back on. Do you think it could be some kind of "protected mode"to keep the battery or something else from overheating or whatever?
alezmoroni said:
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
Click to expand...
Click to collapse
If you need the phone and are confident, try unlocking the bootloader, reflashing stock factory image and relocking the bootloader again. You will lose all the data, though.
If you can live without a phone for a while, just send it to Google/LG. Nothing else one can do imho.
When my phone was in the last steps of dying (eventual bootloop), I could disconnect the battery and it'd get farther through the boot cycle, or even once booted. Basically, after it wouldn't react to any buttons or combos, I would disconnected and reconnected the battery. Then I could give things another shot. So I'd start it, it'd make it to the colored circles, or I could boot to the recovery menu, and try some things, but at some point it would go black. Then it would not react to anything unless I disconnected the battery. Then it would react to the buttons again and eventually one of the steps would make it go black. And then take a disconnect to get another try.
It sounds like your phone may be close to dying.
By the way, I only opened it up since I was past the warranty expiration date, and LG extending the warranty to about 18 months wasn't a known thing at the time. It is actually easy to get everything apart, but hard not to make dings in the plastic cover even using plastic tools.
I would say, back up everything you can from it and expect it is going to get worse. Redoing the OS didn't save mine.