Warning upon boot (Take a look) - G4 Q&A, Help & Troubleshooting

i also have a h815 ... locked bootloader
whenever the phone is rebooted i get an error message saying 'current version is not available for user. Can't find mathed cust for NT-code mcc/mnc[FFFFFF], subset[55]'
i'm planning on selling the device and i wish to do so without that problem
software version is V10c-OPT2-HQ
need help really fast
thanks

Did you try using LGUP to flash to stock?
If you didnt, make sure to use an international KDZ, for example the newly released V20G.
Good Luck

Related

[Q] From which country is my LG G3 ? 10L-EUR-XX

i want to update my phone to lollipop but seems like i never get the update no the phone, i am trying to figure out from where is my phone ?
in the software version it says 10L-EUR-xx
on the phone box it says NEU
can u help me understand from where is my phone ?
when i enter my IMEI on a website i cannot post the link because i am a new member
it says Model:LGD855
Latest Firmware85510L_00
why cant i get lollipop legit? without bricking my phone......
thanks in advance
The software version "10L-EUR-XX" means you have the European variant of the LG G3 D855 which means you can flash a Lollipop kdz as long as it is matches your phone. And if not, you can wait until your carrier releases the updated lollipop version. This means you won't run the risk of bricking your device if you just wait.

LG H815P FiX Can't find matched cust for NT-code mmc/mnc[], subset[]

Note : Do it at your own risk , i am not responsible to any damage you do to your device!!!!
with that being said let's cut to the chase
long story short i got a G4 H815p from South Africa about 3 days ago , it was running on lollipop and i decided to update it to Marshmallow , after reading few thread here on XDA i decided to flash a H815 KDZ seeing people in said thread said it was fine to do so ( and there was/isn't any Marshmallow kdz from South Africa ). I used LGUP and updated to marshmallow and once the device booted and was greeted with the error message Error current version is not available for user can't find matched cust for NT code .
At this point i must admit i was a little bit annoyed and i tried to find a way to get rid of that error message and unfortunately it looked like rooting ( which is not possible on the H815p cos of the lock bootloader) the device and deleting/editing the cust.prop file or finding a kdz that matched my regions were the only way out of my predicament. At that point i remembered facing the same issue some times back when i was using a G2 so with the help of XDA and Google i came up with a fix e for my Device but this Should also work on other H815p​
Before you proceed you check out this thread . it has info about LG G3 NT CODE and seems the G3 Code are about the same as the G4 ones
THE NT CODE YOU ARE GOING TO APPLY MUST MATCH YOUR KDZ REGION !!!!​
HTML:
http://forum.xda-developers.com/lg-g3/general/how-to-change-region-t2904951
step one
Know which region your Marshmallow kdz that you flashed is from ( in my case it is the Europe H81520C_00_1218.kdz , got it from http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
step two
Enter LG G4 hidden menu using the correct code for your device . My device the code on marshmallow is *#546368#*815#*, i believe it is the same for all H815P got it from here http://forum.xda-developers.com/showpost.php?p=64142393&postcount=79
step 3
Apply code
enter hidden menu
navigate to SVC menu
Navigate to Version info
Navigate to NT Code , Make a backup of your current code and save it on your sd card just in case ( a screen shot will suffice ) and apply the code from you region , close then reboot your device and voila
Pictures s attached to the post to illustrate what was my NT Code before the fix and what it is after now after the fix​I tested the phone for 24 hours after applying the fix and everything work as it should , no network issues , calls, sms ,mms. wifi , bluetooth,Gps all work as they should
thanks to @YaDr , @JeremyChen
UP
Nice find
touns_j said:
UP
Click to expand...
Click to collapse
thanks i'm gonna use this one day. i reverted to LP after that annoying message and no root on MM. safe to say i will not buy a LG phone again as this locked bootloader crap has got me annoyed too.
anyone else tried this methond?
NTCODE WRITE ERROR - every time
Hi, NT WRITE CODE to me too, every time (rooted LG G4 815P). Any help? Thanks!
karoltom said:
NTCODE WRITE ERROR - every time
Click to expand...
Click to collapse
which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)
vffzbr said:
Hi, NT WRITE CODE to me too, every time (rooted LG G4 815P). Any help? Thanks!
Click to expand...
Click to collapse
rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
touns_j said:
which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)
rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
Click to expand...
Click to collapse
I did it also..just delete the cust folder. But if you choose like Genisys Rom you dont have that problem..
Many thanks. This method works for me. I've changed nt code from Poland P4 network provider to open Europe. Flashed V20D Firmware and everything works flawlessly .
Wysłane z mojego LG-H815 przy użyciu Tapatalka
I've managed to fix it with Root. No NT Code error and no carrier apps - http://forum.xda-developers.com/showpost.php?p=66957161&postcount=4
touns_j said:
which device and firmware have you tried this on? i did this on my South African G4 H815P with the 20C European KDZ and till now i haven't encountered any issue ( i even went from the 20c kdz to the 20d kdz using LGUP and didn't have to do the whole process again)
rooted G4 H815P ??? you don't need this process if you're rooted.. go to root folder , delete cust folder, reboot devices.
Click to expand...
Click to collapse
Thank you very much! Yes, I have a LG G4 (815P) rooted device, and after delete the cust folder, everything looks great now. My best regards :good:
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
SN4K13 said:
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
Click to expand...
Click to collapse
there's no way of "changing your H815tr into a H815p
' , what you can do it manually flash an unbranded H815
SN4K13 said:
Hi guys
Im quite new at this. But have flush a few phones in my time. 1st time to do a LG. I got a LG G4 H815tr. Want to change it to H815p. Reason is that most apps is in Turkey language. May i ask for afvise on this and how to change it. Many thanks guys
Click to expand...
Click to collapse
there's no way of "changing your H815tr into a H815p, what you can do it manually flash an unbranded H815 on your device using like the newly released 20h uk firmware here http://forum.xda-developers.com/g4/general/kdz-firmware-v20h-united-kingdom-2016-t3396480
help !
Region code that I can change for Global-ESA ? thank !
i have the same model Lg g4 H815p
h81510P_00 installed on it but when i upgrade it to MM
it shows the error even i can use my touch so i reset it and now i am stuck on the device setup after reset with the warning.
This is my current version installed on it H81520G_00
plese help me
Worked flawlessly on v29a H815, Applied NT code through hidden menu and "NT Code Write OK" Restated and voila..
Thanks.
I changed following in hidden menu NT Code, changed as below NT Codes with respect to firmware region... Rebooted after confirmation "NT Code Write OK" message.
V29a Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,11"
V20h Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,51"
Checked in both above firmwares..Worked flawlessly on my h818p...No more annoying message on every boot.
Software Version in about/ settings also changed to region exp. 20h-DS2-XX to 20h-ESA-XX upon reboot.
Is DS2 appears when cust mismatch...?
shahper1 said:
I changed following in hidden menu NT Code, changed as below NT Codes with respect to firmware region... Rebooted after confirmation "NT Code Write OK" message.
V29a Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,11"
V20h Firmware NT Code:
"1","FFF,FFF,FFFFFFFF,FFFFFFFF,51"
Checked in both above firmwares..Worked flawlessly on my h818p...No more annoying message on every boot.
Software Version in about/ settings also changed to region exp. 20h-DS2-XX to 20h-ESA-XX upon reboot.
Is DS2 appears when cust mismatch...?
Click to expand...
Click to collapse
How you could did it?
When I try to change NTCODE in Service Menu, I always get "NTCODE WRITE ERROR" message. Is your bootloader unlocked?
Whats the firmware ver. you are trying this on..?

Error Code: Secure boot 1002 - What should I do? Please help

Dear XDA community
I recently bought a LG G4 from an online retailer. According to their website they said it was a UK model, which according to the back of the phone beneath the battery it is: LGH815. But then after booting the phone the ROM being used was: LGH815T. Then I typed in the IMEI number and found out it was a: Verizon US model??
Basically I am having trouble identifying my model. The phone apparently came unlocked and rooted, but the person who sent it must have done something wrong because when I flashed a TWRP recovery image to the phone it comes up saying: secure boot error code: 1002.
The good thing is, is that I can boot into the device and still operate it as per usual. But what I want to do is bring the recovery back to normal. I was searching around and apparently there are some KDZ files that can be used just to flash the recovery? Is this correct? If so could you assist me in what I have to do to fix my issue which is: secure boot error 1002.
I would really appreciate any help regarding the matter. :crying:
Tried posting photos, but forum would not let me, all they showed was the model numbers.
Jesse
Higsley said:
Dear XDA community
I recently bought a LG G4 from an online retailer. According to their website they said it was a UK model, which according to the back of the phone beneath the battery it is: LGH815. But then after booting the phone the ROM being used was: LGH815T. Then I typed in the IMEI number and found out it was a: Verizon US model??
Basically I am having trouble identifying my model. The phone apparently came unlocked and rooted, but the person who sent it must have done something wrong because when I flashed a TWRP recovery image to the phone it comes up saying: secure boot error code: 1002.
The good thing is, is that I can boot into the device and still operate it as per usual. But what I want to do is bring the recovery back to normal. I was searching around and apparently there are some KDZ files that can be used just to flash the recovery? Is this correct? If so could you assist me in what I have to do to fix my issue which is: secure boot error 1002.
I would really appreciate any help regarding the matter. :crying:
Tried posting photos, but forum would not let me, all they showed was the model numbers.
Jesse
Click to expand...
Click to collapse
On the play store there is this https://play.google.com/store/apps/details?id=com.peamoon.phoneproductioninfo
This may help you I'd the device it it is a h815t you may not have the ability to unlock the boot loader......
Also try this *#546386#815#*.
This may also help.......
https://forum.xda-developers.com/tmobile-g4/help/twrp-installation-secure-boot-error-1003-t3168385
Use LGUP-NEW to install/flash ...
Higsley said:
Dear XDA community
I recently bought a LG G4 from an online retailer. According to their website they said it was a UK model, which according to the back of the phone beneath the battery it is: LGH815. But then after booting the phone the ROM being used was: LGH815T. Then I typed in the IMEI number and found out it was a: Verizon US model??
Basically I am having trouble identifying my model. The phone apparently came unlocked and rooted, but the person who sent it must have done something wrong because when I flashed a TWRP recovery image to the phone it comes up saying: secure boot error code: 1002.
The good thing is, is that I can boot into the device and still operate it as per usual. But what I want to do is bring the recovery back to normal. I was searching around and apparently there are some KDZ files that can be used just to flash the recovery? Is this correct? If so could you assist me in what I have to do to fix my issue which is: secure boot error 1002.
I would really appreciate any help regarding the matter. :crying:
Tried posting photos, but forum would not let me, all they showed was the model numbers.
Jesse
Click to expand...
Click to collapse
Use LGUP-NEW ( https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803 ) to install/flash ... the appropriate stock KDZ for your specific model once you ascertain it (LGUP - NEW may recognize your model and you can use that info to find the right KDZ). You will have to re-root the phone if you still wish to have root.
If you do root, suggest you might want to check out steadfasterX's [LOCKED][G4][TWRP][UNOFFICIAL] TWRP-in-FIsH for all locked G4 devices at: https://forum.xda-developers.com/g4/development/locked-twrpinfish-locked-g4-devices-t3573048
It has been tested on locked devices AND unlocked devices. Version 3 Beta 4 and 5 seem very stable and the links are available in the later posts on the site. It works like a charm and has been tested on a quite a number of devices now.
Addendum: I'm wondering if the online retailer may have meant it was carrier unlocked (i.e., so you could use other service provider's sim cards), not bootloader unlocked? That could account for the secure boot error getting TWRP to load.
S.
NB: Don't forget to click the Thanks button when members try to answer your questions and/or solve issues you have encountered.

Camera &calling app not working on my g4 (Help)

Hello,
I have a lg g4 815h bought from ebay India and using in India for a few months back...it was working fine till yesterday. A pop up was coming for a system update since 1 month so I decided to perform the update ...so I allowed the update but as soon the phone rebooted and the android sign came it showed error.
After 5 mins nothing happned so i restarted the device it booted but since then the camera is is not working says unfortunately camera has stopped ,even my phone call pick up screen is not showing when there is a call to answer...
I can call some one but cannot end the call due to no calling screen is appearing.
I did hard reset but the situation is same...
Should I flash using lg flash tool ?any version works on windows xp?I only have a windows xp Pc...
Or please provide a solution which can be performed using recovery like twrp...
Please help...
Thanks in advance
If any advices to flash my device using twrp please also suggest me a simple and stable rom
file...
Thanks
Kind Regards
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
ur phone is REFURBISED?
karan5567 said:
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
Click to expand...
Click to collapse
open phone . take out mother board .. and read plaque model. if sprint flash sprint KDZ and LGUP. if H815 then do that .. thats the only way to be sure.
U have a refurbished model.Go to nearest mobile repair shop & take out your motherboard to see what model no is written on this.Then flash a rom accoringly. Don't flash any other rom just by assuming else you will brick your device.
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Any chance to root the phone and install twrp?
Then flash a custom rom?
Please help...
karan5567 said:
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Click to expand...
Click to collapse
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
asingha94 said:
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
Click to expand...
Click to collapse
Thanks for your reply...
Your network is locked?
You cant unlock it?
Can we degrade our Os to lollipop to get root?
Even I cant turn on the Enable OEM unlock under the developer mode...
Any more advices?
Please help.....
I have tried almost all h815 ans ls991 roms with all flashing methods but still unable to successfully flash my device...lg tot flash tool always show dl error after 4 to 6 percent of flashing...
Please help
Any idea's?
Pick the phone, and send it to the place where you bought it. If you have warranty the repair is free, if not, then you must pay sadly.
Still no solution, I even cannot enable OEM unlock under developer options...
It automatically disables it...
Please help
Just experienced this issue after changing sim card... Call and Camera stopped working over and over again.
How I solved it: Go to the specific app that is causing you trouble, and clear cache/files (too bad I only found this after 3 factory resets).
Maybe it will help ... LG G4 CAM

Need help to find the proper firmware to flash

Hi all,
Sorry if this is a noob question but I am completely new to LG. I have a second hand LG G4 h815v10h on android 5.1, and I want to upgrade manually since the OTA doesn't find any update for me.
I installed LG UP but after installing the phone drivers and launching LG UP, it shows me "model unknown" and I can't run the software because "You have to select a known model, please"
Here are my phone specs :
Model number : LG-h815
Android version : 5.1
Baseband : MPSS.BO.2.5.c3.00100.M8992FAAAANAZM-1
Kernel : 3.10.49
Build number: LMY47D-XT
Sofware version : H81510h
Thank you so much for the help !
rfcandy said:
Hi all,
Sorry if this is a noob question but I am completely new to LG. I have a second hand LG G4 h815v10h on android 5.1, and I want to upgrade manually since the OTA doesn't find any update for me.
I installed LG UP but after installing the phone drivers and launching LG UP, it shows me "model unknown" and I can't run the software because "You have to select a known model, please"
Here are my phone specs :
Model number : LG-h815
Android version : 5.1
Baseband : MPSS.BO.2.5.c3.00100.M8992FAAAANAZM-1
Kernel : 3.10.49
Build number: LMY47D-XT
Sofware version : H81510h
Thank you so much for the help !
Click to expand...
Click to collapse
You could check out this link: http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
However, as the phone is 2nd hand, the ONLY way to be sure what actual model you have bought, is to open up the phone and check the model # on the motherboard. There are guides with pictures on the web to show how to do this: https://www.ifixit.com/Teardown/LG+G4+Teardown/42705
You could end up bricking your phone flashing an incorrect kdz for your actual phone model, so better to be 100% sure, first.
sdembiske said:
You could check out this link: http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
However, as the phone is 2nd hand, the ONLY way to be sure what actual model you have bought, is to open up the phone and check the model # on the motherboard. There are guides with pictures on the web to show how to do this: https://www.ifixit.com/Teardown/LG+G4+Teardown/42705
You could end up bricking your phone flashing an incorrect kdz for your actual phone model, so better to be 100% sure, first.
Click to expand...
Click to collapse
Thanks for the answer.
After looking for the model number, I found out mine is F500L, even though I have h815 installed
Also, LG Bridge managed to find an update : F500l30B but fails to install the update everytime.
Aaaand another problem is even though I want to flash the phone with adb, I can't unlock the bootloader because the box "Allow OEM unlock" in development options doesn't want to activate itself. Grrrr...
Any other clue ?
rfcandy said:
Thanks for the answer.
After looking for the model number, I found out mine is F500L, even though I have h815 installed
Also, LG Bridge managed to find an update : F500l30B but fails to install the update everytime.
Aaaand another problem is even though I want to flash the phone with adb, I can't unlock the bootloader because the box "Allow OEM unlock" in development options doesn't want to activate itself. Grrrr...
Any other clue ?
Click to expand...
Click to collapse
You could try using LGUP-NEW (https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803) to flash using the upgrade mode but it might be better to use the refurbish mode with the same android version you are on now and if successful, then use the upgrade mode to install the newer android version.
However, it looks like whomever you bought the phone from might have converted to H815 following this guide:
Lg G4 F500L - Fixing and Converting to International H815 Model at https://forum.xda-developers.com/g4/general/lg-g4-f500l-restore-signal-flash-815-t3214574
I would type in "go back to F500L" in the search thread box there first, to see what other members have had the same issue and whether they were able to do it successfully etc.

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