So I've had my note 7 for about 2 days now and I've notice the sound quality of the loud speaker is terrible. It has a crackling sound and the volume is extremely low. It sounds loud and very clear after I restart the phone, but after about 30 minutes it happens again. Ive tried factory reset 3 times already. It works fine after a reset, but the problem reoccurs. This happens when I watch YouTube, playing a ring tone, and using the speakerphone during a call. I've never dropped it or gotten it wet. Trying to see if anyone else have this issue. Or perhaps it's my unit.
I had the same problem as well and not only the speaker but the ear speaker was low on volume, now after a couple of days it seems better but the sound quality is like its muzzled up. I spoke with tmobile and they said to send it in. only thing is that if you dont have an extra phone u will probably be without it for a couple of days.
I have the same problem that the max volume is really low. When the phone rings I can hardly hear it ring at max volume. Max Volume is like half volume on my s6 edge plus.
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 07:38 PM ---------- Previous post was at 07:38 PM ----------
Been reading other forums and it seems to be a common problem.
Sent from my SM-N930T using XDA-Developers mobile app
evilteo said:
I had the same problem as well and not only the speaker but the ear speaker was low on volume, now after a couple of days it seems better but the sound quality is like its muzzled up. I spoke with tmobile and they said to send it in. only thing is that if you dont have an extra phone u will probably be without it for a couple of days.
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In a way I was hoping I was the only one and that my unit was defective. This sucks that others are having this issue. I advice you guys to call Tmo and have them do a return for you under the buyer's remorse return policy. They will actually overnight you a new one and you can return yours once you receive the new one. They will also give you a return label so you don't have to pay for it. That's what I did and in fact my new phone will arrive later today. If the rep you speak to won't do it (which I highly doubt) ask to speak to a supervisor.
When you get the replacement, let me know if your new unit has the same issue or if the new unit still has low volume. From what I am reading it seems to be a problem across all of them.
Sent from my SM-N930T using XDA-Developers mobile app
So after 3 days with the new unit, I did not have the same issue. Both speakers and volume work perfectly fine. I spent a bit more time on YouTube, listening to music, and watching Netflix more than usual and everything seems to work fine. Doesn't really matter much now that the recall is in placed.
Related
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
psycho_asylum said:
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
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I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
Abagnale said:
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
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Crackling is definitely still there without the back cover. The US variant doesn't have wireless charging, so maybe that part is causing the crackling for you?
edit: I found a couple of threads
http://forum.xda-developers.com/lg-g3/help/poor-call-quality-distortion-noise-t2808530
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
No solution other than to exchange. Let's see what happens when I go back. I will go through all of their phones if I have to.
edit2: Went back to the store after work and they flat out refused to replace it because we couldn't reproduce it in the store. I'm starting to think it only does it when not in a full signal area. Stores have repeaters in them.
I am noticing a slight pop, crackling noise from the phone ear piece as well. I rarely use a phones earpiece...almost always use my Bluetooth(Voyager Legend).
I don't hear any of this when using my bluetooth headset.
It is very minor...imo....though just now, I was talking with a friend via the phone headset....and he said there seemed to be some "white noise every-time I spoke.
Same problem - ear speaker buzz / crackle
LG G3 with AT&T - on any and every call, the ear speaker crackles and buzzes so loudly it is almost hard to understand what the person on the phone is saying. This is my 2nd LG G3 in a week. First one killed the battery in 4 hours with very light use. This one battery is great, but now can't talk on phone. Speakerphone is perfect, Bluetooth in car is perfect, but that ear speaker on the face of the phone at the top is causing a huge problem. Any ideas?
i heard a crackling noise too, during calls, in ear speaker..
i have att version d850
Same here
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
Zhasty0001 said:
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
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I've had this problem with the G2s but not with my G3. Have D851. Which model do you have?
Headphone cables with higher resistance will reduce the problems. This mostly happens when the volume of the phone is not at max. Try using a Fiio (20$) to connect to your phone, put the volume to max and enjoy clear (and even better quality through better amp) music/audio. The will be no more crackling whatsoever. If there should be, buy your Fiio at amazon.com or similar so that you can return it if it shouldn't work. I myself the the same issue and it got resolved by my Fiio. There's also other reports on a Fiio resolving this issue.
Does anyone get interference on the earpiece during a call. Its like a ticking noise but doesn't happen all the time. Its almost as if the radio is interfering with the audio. Also when the phone is in standby and I put the earpiece to my ear I can hear a faint ticking. Anyone else?
Sent from my LG-D855 using Tapatalk
ardsar said:
Does anyone get interference on the earpiece during a call. Its like a ticking noise but doesn't happen all the time. Its almost as if the radio is interfering with the audio. Also when the phone is in standby and I put the earpiece to my ear I can hear a faint ticking. Anyone else?
Sent from my LG-D855 using Tapatalk
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yes i have the same at my d855 during a call. this is an annoying noise...
I noticed this too, but only when you set sound to highest setting. When you lower it a bit, there is no such problem.
Sent from my LG G3 using Tapatalk
I noticed this during calls on my first D855, not tried a call on my second one yet as I only got it last night..
I made a post about this over a month ago and it was pretty much a dead thread. On some other forums, they said to just swap the phone. I went through 3 different ones at Verizon and I've got the same issue. This supposedly was fixed on the G2 with a software update so I'm holding out for that. And during this round of swaps, Verizon magically charged me $100 extra and are taking their sweet-ass time refunding it to me.
Same here, exactly as described in the first post. Is it hardware issue? Thanks
Recently I have been experiencing weird sounds from my speaker on my new g4. The sound comes through, but it sounds exactly like one of those severe weather interruptions on the television or the radio. It's loud, lots of static, and tinny. But it plays the sound from the video, so I can still hear what someone is saying.. just with this added 'effect'. It always happens on snapchat or Instagram and when I go to YouTube or spotify it sounds fine (it might happen on other apps but this is where I noticed it so far). At first I thought maybe I screwed up my speaker somehow like water damage. But if I did that wouldn't the sound be weird in any app? Is this some sort of known bug or software issue? Is anyone else experiencing this problem, and if so is there any way to fix it? I'm using the Verizon model VS98610B
If your speaker was bad, you would get bad audio with every app. I'm guessing Snapchat and Instagram have low quality audio compared to You Tube and Spotify.
Sent from my LG-E980 using XDA Free mobile app
earpiece sparked issues
I'm on my third LG g4. The first G4 I got, I set up and then checked my voicemail following morning to find the earpiece speaker making a tinny crackleing unrecognizable sound. I promptly return the phone to the store where I purchased it to get a g4. I got that one home and set it up on the speaker workeds great! In just a few days I realized that the second phone had the screen glitch that so many others are talking about so within seven days I returned it. I'm now on my third LG g4. I'm probably just beyond three weeks of having this phone and just now my speaker has gone out. Or at least its doing the same thing that it was doing. I can use speaker phone just fine and YouTube and all the other apps work great but the earpiece speaker has twice failed me. This phone has been in a case under a glass screen protector since day one and has never been dropped or damaged in any way. I noticed about 2 days ago that people haven't been able to hear me when I've been on the phone with it. I've been using LG phone for the last 15 years and really haven't had any complaints. I expected the best from this phone and aside from these issues I have gotten what I expected. I got the same phone for my wife at the same time. She is still on her very first g4 with no problems at all. I'm a bit taken aback by this whole thing. I'll be calling today to see what the dealers will do for me and if not I'll be getting a hold of LG to get it under warranty.
Another user and I had similar issues, in another thread:
[Problem] In-Ear Volume Cuts Off?
In my case, rebooting would at least temporarily fix the issue. Does that help with your phone?
Hi.
I'm on the new android 1.4 update with speaker support. When I make a phone call, I either get really low volume on the speaker (have to put my to my ears to listen) or the speaker has decent volume and distorts (like when you play loud music on tiny speakers). I'm wondering for those with the new update if that's normal or there might be an issue with my watch
Thanks
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
foo said:
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
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Click to collapse
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
shinzomask said:
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
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Yes, my watch keeps the volume at the same level as long as I do not change it manually. There is also no distortion on phone calls.
Did you get the watch to work??? I have the same exact problem you are having
Andyrrr70 said:
Did you get the watch to work??? I have the same exact problem you are having
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Click to collapse
No afraid not. Have contacted Huawei support today in the UK and they have escalated it to head office and will let me know what happens next. Will update the thread when I hear something back
http://forum.xda-developers.com/zenwatch-2/general/speaker-scratch-call-volume-maximum-t3332476
Zenwatch 2 have the same problem... So i think that the problem it's on android 6.0.1... The volume in call it's very low and if you use in a car, it's difficoult to hear!Also the speaker as you said distorts the sound !!! This , however, does not happen by listening to the music ! if you use google play the sound is higher than the call! but high- volume music have a scratch
Ensure that the speaker port is clear. It can become blocked and the result is distorted sound.
Update
Update, after contacting Huawei support. They sent me a prepaid envelope to ship my watch to a third party repair centre SBE Ltd. I sent it off on Thursday and they received it next day Friday. This morning I received a brand new replacement sealed box. I have tested this one out and there is no issues with it. Sound is clear with no distortion.
Seems I'm having the same problem, hardly use the speaker, don't even play it loud when I do and out of the blue the speaker is distorted. Sigh
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
shinzomask said:
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
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that sucks to hear... spoke to support and after factory resetting I still have distortion... seems im gonna have to request a replacement, hopefully no more problems
..
MuF123 said:
Can anyone get a recording of how does the distortion sounds like? Or maybe comparison "vs phone loudspeaker" or "vs music on watch".
Thank you!
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I can't get a recording as I've sent the watch back to the service Centre. The distortion when it occurs is so obvious that you can tell it's a defect with the speaker as even half volume is distorted.
It sounds pretty much like this video:
https://youtu.be/fc-JBbeLUBQ
Same issue, did you find a fix?
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
Post no 7 mentions a similar issue with the Asus zenwatch 2 as what you describe. So check that thread as well. I can't help much as my issue was constant whether it was listening to music or during a phone call.
Also I know if you get water in the speaker opening then the sound will temporarily go quiet but once it's dried then it will return back to normal.
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
When You are in a call - incoming - there is options on the call screen swiping up. There is Volume and others (dialer, mute, etc...). Try it!
Same problem here. The sound is so low, almost mute and crunchy. I'll contact to huawei for a replacement.
That normally happens when water has gotten in the speaker. I would wait till it's dried out and check again.
Even though the watch is water resistant there is a sort of chamber after the speaker grille that water will sit in before it's evaporated. It happens to me often when washing my hands.
Hi I know this thread is pretty old and I don't want to hijack this thread but I have a question. I want to buy a smart watch that has a good speaker for music. I've got two choices Huawei Watch and Gear s2 3G. Which one should I buy?
Has anyone else had speaker issues with the Pixel XL??? when full vol there is a LOT of speaker crackle/popping...esp when running App perfect piano, when i lower vol crackle popping stops
No issue here
Sent from my Pixel XL using Tapatalk
wow
Yes it does, ALOT!
Just move your finger from one side to another on the screen using the perfect piano app.
mav42 said:
Has anyone else had speaker issues with the Pixel XL??? when full vol there is a LOT of speaker crackle/popping...esp when running App perfect piano, when i lower vol crackle popping stops
Click to expand...
Click to collapse
Mine doesnt
Yep very poppy speaker at near full volume, sou D's like the membrane is cheap.
Not impressed with it playing music or videos yet, most of the time I use BT audio I'm my car anyway.
for the price i would have thought the speaker would have been better quality, which my note 7 had, on the plus side the Pixel XL wont spontaneously combust
The headphone/earpiece speaker is made of cloth, not aluminum or plastic mesh.
No issues here. Played about a dozen songs from Google music on full volume with no distortion. Surprised how full sounding the speaker is.
Sent from my Pixel XL using Tapatalk
If it plays ring tones and basic YouTube audio I'm good. I never run it at full volume. When I listen to music it's over Bluetooth headphones or a Bluetooth connected Klipsch Gig speaker.
Sent from my Pixel XL using Tapatalk
Audio coming out of the speakers on mine sound awful and that's at less than half volume. Apps have a crackle to them and you tube videos as well. Dunno if I should request replacement or not
My xl speaker sounds better than my old note 4and Nexus 5x. So much so, that it could substitute for a cheap Bluetooth speaker. Watching a video on 6p sounds better as it's stereo and has good treble, but in general the pixel is louder and much more fuller. It makes the 6p sound tinny.
The issue I was speaking about almost seems like the phone is struggling to load the audio in sync with any video or animations going on in a app. You would say it's not powerful enough to do anything other than be a phone. I've already called and requested a replacement phone, should be here early next week then I will have two XL's in hand to see if I'm fact it's the phones speaker or if it's a software issue.
Projectdwnshft said:
The issue I was speaking about almost seems like the phone is struggling to load the audio in sync with any video or animations going on in a app. You would say it's not powerful enough to do anything other than be a phone. I've already called and requested a replacement phone, should be here early next week then I will have two XL's in hand to see if I'm fact it's the phones speaker or if it's a software issue.
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I have noticed the same with YouTube. Probably software related as it does work well after a fresh reboot.
---------- Post added at 03:58 PM ---------- Previous post was at 03:09 PM ----------
elreydenj said:
I have noticed the same with YouTube. Probably software related as it does work well after a fresh reboot.
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Updated YouTube to the most recent version on Apk Mirror and I haven't noticed it again.
elreydenj said:
I have noticed the same with YouTube. Probably software related as it does work well after a fresh reboot.
---------- Post added at 03:58 PM ---------- Previous post was at 03:09 PM ----------
Updated YouTube to the most recent version on Apk Mirror and I haven't noticed it again.
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that changed nothing on my end, i tested it by watching the Logan trailer, then downloaded the latest apk for youtube and you still hear audio struggle/pop/crackle noise
Projectdwnshft said:
that changed nothing on my end, i tested it by watching the Logan trailer, then downloaded the latest apk for youtube and you still hear audio struggle/pop/crackle noise
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I'm not talking about crackle or noise. Just seemed to help with voice and video synchronization.
mav42 said:
Has anyone else had speaker issues with the Pixel XL??? when full vol there is a LOT of speaker crackle/popping...esp when running App perfect piano, when i lower vol crackle popping stops
Click to expand...
Click to collapse
I haven't had any issues with crackling until 20 mins ago. Watching a YouTube video and about 5 seconds in it started. It was at max volume and now I have to reduce it 2 clicks down to go away. I'm going to call for a replacement tomorrow. Once it starts the speaker must be replaced.
No problems here. It's actually louder and clearer than the speakers on my 6P. Which already has a bad emmc chip after only 10 months. All I care about is notifications though and this phone plays them very loud. :good:
Mine is not experiencing this issue. I've tried the reproduction with the piano app you have mentioned and I do not hear static or poping noises. I will admit I wish the speaker was louder, but I believe this was by design, and does not represent a production quality issue.
nikitis said:
Mine is not experiencing this issue. I've tried the reproduction with the piano app you have mentioned and I do not hear static or poping noises. I will admit I wish the speaker was louder, but I believe this was by design, and does not represent a production quality issue.
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Interesting as i get popping on full volume running that app but it stops if Iower the volume 2 notches
speedtriple675 said:
I haven't had any issues with crackling until 20 mins ago. Watching a YouTube video and about 5 seconds in it started. It was at max volume and now I have to reduce it 2 clicks down to go away. I'm going to call for a replacement tomorrow. Once it starts the speaker must be replaced.
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Click to collapse
I'm in the same boat as you. Did you get your replacement order in? My speaker just started cracking and when I contacted support through the phone they sent me a list of software fixes which of course didn't do squat.