Develop Bugs

International variants and warranty in the US?

Hi Guys,
As I understand it, if we buy the International, unlocked model, we can't get the Samsung warranty honored in the US. Is this correct? Has anyone successfully gotten lucky with Samsung honoring it?
And most importantly, have you guys tried and have had success with third party warranties like Square Trade and etc? ?
Thanks for your sharing your experiences!

ProFragger said:
Hi Guys,
As I understand it, if we buy the International, unlocked model, we can't get the Samsung warranty honored in the US. Is this correct? Has anyone successfully gotten lucky with Samsung honoring it?
And most importantly, have you guys tried and have had success with third party warranties like Square Trade and etc?
Thanks for your sharing your experiences!
Click to expand...
Click to collapse
3rd party should work. Samsung officially says they dont honor it but I've heard cases of good will happening where they do fix it. If you are that worried about warranty I would buy the locked US version. I'm buying the Dual Sim version and taking my chances. If its DOA then you can always return it to the original seller they normally accept 30 days issues.

I've owned Samsung international devices since the Galaxy S II. Not only do they not warranty devices sold outside their selling region they also don't service them at your expense. You can't even add an international device to your U.S. Samsung account. You're literally on your own with a Samsung international device in the U.S.

erootaku123 said:
3rd party should work. Samsung officially says they dont honor it but I've heard cases of good will happening where they do fix it. If you are that worried about warranty I would buy the locked US version. I'm buying the Dual Sim version and taking my chances. If its DOA then you can always return it to the original seller they normally accept 30 days issues.
Click to expand...
Click to collapse
BarryH_GEG said:
I've owned Samsung international devices since the Galaxy S II. Not only do they not warranty devices sold outside their selling region they also don't service them at your expense. You can't even add an international device to your U.S. Samsung account. You're literally on your own with a Samsung international device in the U.S.
Click to expand...
Click to collapse
Wow thanks for your experiences guys! What a contrasting description . Do we know if 3rd party warranties work (for sure)? Any experiences to share?

Note 10+ Canadian Thread

Greetings;
I've pre-ordered an Aura Glow, 256 GB plus the Galaxy Buds as a free bonus! from Samsung.ca
The trade in program wouldn't work for me as OnePlus isn't included in the program.
Delivery August 23.

Delete

If I order an unlocked one from samsung.com, will it work here with Canadian carrier(Fido)? They are offering $600 US trade in for a Note 9, and samsung.ca is offering $380 CND? Really?

TRoN_1 said:
If I order an unlocked one from samsung.com, will it work here with Canadian carrier(Fido)? They are offering $600 US trade in for a Note 9, and samsung.ca is offering $380 CND? Really?
Click to expand...
Click to collapse
Hold my beer!
Sent from my SM-G975W using XDA Labs

TRoN_1 said:
If I order an unlocked one from samsung.com, will it work here with Canadian carrier(Fido)? They are offering $600 US trade in for a Note 9, and samsung.ca is offering $380 CND? Really?
Click to expand...
Click to collapse
They're offering $0 on the s10 plus. Samsung US is also offering $600 for the Pixel 3 XL and its not o. The list. I entered my Pixel 3XL info as if it were a Pixel 3 and the offer was $130.
I tweeted Samsung Canada for some kind of answer and all I got was crickets! ???
Sent from my SM-G975W using XDA Labs

Is it possible to order a US Note 10 from Canada? If they are unlocked, then they should be able to work here. AT $500 US after trade in its a MUCH better deal than here at $100 CND after (max)trade in.

got mine yesterday with the buds and damn this phone is nice.

I've got the unlocked Samsung.com version. Can I simply flash the Canadian firmware (want Samsung Pay) in Odin?

What deal did you get from Sam.com?

any cdn users with an F variant?
what's working and what's not working cdn carrier wise?
edit
anyways if anyone wants to try out a note 10 csc pack. please report any issues and save logs aswell.
make a backup first .
https://1drv.ms/u/s!AhXVLDDj8g3AgfIHllGFatUnojuCEw?e=Pl97jw

Canadian vs US variant
I can find pick up the US unlocked variant for the same price as the Canadian unlocked variant (including the exchange rate difference) and the US variant has some additional LTE bands that aren't currently used in Canada, but other than that is there any advantage of one variant over the other? Are firmware updates, Samsung Pay, etc. about the same on both phones?

frcraig said:
I can find pick up the US unlocked variant for the same price as the Canadian unlocked variant (including the exchange rate difference) and the US variant has some additional LTE bands that aren't currently used in Canada, but other than that is there any advantage of one variant over the other? Are firmware updates, Samsung Pay, etc. about the same on both phones?
Click to expand...
Click to collapse
You might miss out on some features like VoLTE and Wi-Fi calling. Depending on who you're wireless provider is. Other little things too. Like seeing 4G instead of LTE. It might be possible to flash the Canadian firmware but I don't know for sure. That still might not give you access to all the features I mentioned before.
Sent from my SM-N975W using XDA Labs

I got my unlocked Note 10+ Aura from Best Buy when they had the trade-in deal, $400 if trading in a Note phone + $500 for my Note 9, so I got $900 in total with Best Buy's trade-in offer, I'm loving my Note 10+.

When we are the last in the world to get firmware updates and fixes, like right now, I miss international version and root so much.
---------- Post added at 09:57 PM ---------- Previous post was at 09:51 PM ----------
I asked Samsung Canada via chat about possible October firmware that is supossed to give us security patch and native rcs supporting all providers on native SMS app (prefer it over Google app because I can pin important conversations), and fingerprint issue patch.
Was waiting to connect for a while.
They apologized for wait, apparently lots of people asking support. Told them what's up, they asked for imei, and asked me to wait,............ 20 min later... "did you try updating through settings?"
WTF!
Guess that explains long wait at the beginning.
Oh. Almost forgot. Samsung Canada mentions fingerprint patch only for s10, +, and e. The guy on chat also said. "Patch is coming to s10, 10+, 10e, 10 5g, note 10, 10+,...."... wait s10 5g? Dumbfounded. Talk about Canadian support
Turned off the chat.

Fingerprint update patch came out on the 24th of Oct. for me, Note 10 Plus model from Samsung experience store.

Got android 10 update on Canadian Galaxy Note 10+ SM-N975W today .

N975W and N975U1 are identical in hardware. The U1 firmware will work perfectly fine on the W and in Canada. Im currently running Android 10 star wars U1 firmware on W phone with Koodo. Everything works perfectly and APN was setup automatically. FYI for anyone who wants to flash using Odin. Just make sure your Note 10+ is unlocked first.

I'm with Fido, I see that the firmware has been on Sammobile from Monday but no updates as yet from Fido. Who are you with

djohne said:
I'm with Fido, I see that the firmware has been on Sammobile from Monday but no updates as yet from Fido. Who are you with
Click to expand...
Click to collapse
it's bought from fido but I'm using it in india update has released for fido on 6th January you can check it here.
https://forums.fido.ca/t5/custom/page/page-id/forumpage.osupgradesen

awesome thanks

Unlocked US or wait for International unlocked?

Hi all
In the past I’ve had to buy international variants for the best possible coverage when traveling. Even the US unlocked did not cover as much as their international unlocked counterparts.
I spend a lot of my time overseas so I’m willing to have less then ideal coverage in the united states.
I’ve tried to look up information on the bands but so far have not had much look comparing to see if I should preorder the s20 ultra unlocked in the states or just wait until I go abroad and purchase the international version in a few months when I leave again. Even if I don’t get the deals on preorder.
Which would really be a downer if there isn’t a difference and I could buy it now with all the perks of the promos.
Can anyone enlighten me on if the unlocked US version or international unlocked variant would be more suited to travel outside the States?
Or is their a difference this time?
Thanks!

I have this same question, but here is my dilemma....
The US version work have a snapdragon and a $200 credit at samsung's website for pre-orders but the international version with have the ability to be rooted. Now i have the oneplus 7 pro, with root, i am able to force 90hz refresh rate on ALL apps. If i can root the s20 ultra, i can swap in a kernel that allows 120hz at qhd on alll apps, which is pure gold in itself.

the Kong kong and Latina american variants historically have been snapdragon AND rootable so you can have the better processor wnd root.
that said there has also not been a ton of development for those particular variants which i mever understood since your getting the best of both worlds

I'm in the same boat. My current GS8+ is international variant specifically because of dual sim and root.
I'm conflicted with all the international versions not getting things like 5G vs international. I pre-ordered, I still can cancel my order...
What's the likelihood that US Unlocked version can be rooted within few months? Anyone know if they're adding additional locks to it?

XtremeMaC said:
I'm in the same boat. My current GS8+ is international variant specifically because of dual sim and root.
I'm conflicted with all the international versions not getting things like 5G vs international. I pre-ordered, I still can cancel my order...
What's the likelihood that US Unlocked version can be rooted within few months? Anyone know if they're adding additional locks to it?
Click to expand...
Click to collapse
It is my understanding that traditionally, US unlocked version is SiM unlocked but bootloader locked. Therefore, the likelyhood that it will be rootable in a few months will be the same as with other recent phones, next to zero.
Sent from my [device_name] using XDA-Developers Legacy app

yeah, that's what I'm afraid of..

In thos age of hacking and malware. You couldnt pay me to have a rooted phone. The only advantage was titanium backup and that only half ass works when restoring data. Not worth it.
Sent from my SM-G975U1 using Tapatalk

johnwayne27 said:
In thos age of hacking and malware. You couldnt pay me to have a rooted phone. The only advantage was titanium backup and that only half ass works when restoring data. Not worth it.
Click to expand...
Click to collapse
Viper4android!

very hard choice
- Snapdragon 865 is more power efficient and more powerful ( 10 % against exynos SOC)
but forget root
- Outside US 5G networks aver very very limited
- The exynos will receive more updates
- US version has only one card sim slot

johnwayne27 said:
In thos age of hacking and malware. You couldnt pay me to have a rooted phone. The only advantage was titanium backup and that only half ass works when restoring data. Not worth it.
Click to expand...
Click to collapse
You couldn't be more wrong. But hey. Your choice.

Ricardo_G said:
very hard choice
- Snapdragon 865 is more power efficient and more powerful ( 10 % against exynos SOC)
but forget root
- Outside US 5G networks aver very very limited
- The exynos will receive more updates
- US version has only one card sim slot
Click to expand...
Click to collapse
5G is all over Europe.

force70 said:
the Kong kong and Latina american variants historically have been snapdragon AND rootable so you can have the better processor wnd root.
that said there has also not been a ton of development for those particular variants which i mever understood since your getting the best of both worlds
Click to expand...
Click to collapse
suppp force
so i'm struggling with the choice too, either the SA (latin american snapdragon) or exynos .
I don't really care about development beyond TWRP and Root , not sure what to do

From what I have seen there are also various versions of the international unlocked, some are dual sim and some ha e different bands (with or without 5G).

masri1987 said:
suppp force
so i'm struggling with the choice too, either the SA (latin american snapdragon) or exynos .
I don't really care about development beyond TWRP and Root , not sure what to do
Click to expand...
Click to collapse
long time no talk bro, hope all is well?
the snap would be my choice,it will be rootable, could be already for all i know. plus the 865 is far superior to the exynos is pretty much every category.
for me the choice would be easy lol.

force70 said:
long time no talk bro, hope all is well?
the snap would be my choice,it will be rootable, could be already for all i know. plus the 865 is far superior to the exynos is pretty much every category.
for me the choice would be easy lol.
Click to expand...
Click to collapse
which model #'s should i be trying to get?
I'm asuming SA is south american models with S865
When's the last time we crossed paths? It wasn't 3xl was it?
Hope you staying safe from teh cabrona virus

masri1987 said:
which model #'s should i be trying to get?
I'm asuming SA is south american models with S865
When's the last time we crossed paths? It wasn't 3xl was it?
Hope you staying safe from teh cabrona virus
Click to expand...
Click to collapse
the Hong kong and brazil model number is just SM-G9880. no N,W Or anything else. but they both would be 865s yep.
couldnt have been the 3XL cause i didnt get one, def been awhile though. Im not on as much as I used to be...too many snowflakes lol.
Corona virus has everything shut down here in Ontario, Canada. movies, restaurants, gyms (that one hits hard with me being a bodybuilder).
its crazy.

what about the "N" Korean version? is it rootable? im debating whether to get the international one or the korean version. I want to be rooted with viper4android

yes it should be its exynos.
Korean/ international basically the same thing hardware other than possibly being capable of different network frequencies.
you cannot cross flash Korean and international firmware however if that matters
ive had lots of both and never had issues with either.
Player04 said:
what about the "N" Korean version? is it rootable? im debating whether to get the international one or the korean version. I want to be rooted with viper4android
Click to expand...
Click to collapse

This may help you decide.
https://sea.pcmag.com/smartphones/3...-americas-first-unlocked-all-carrier-5g-phone

Im on att. What i wont be able to use the 5g network if i get an international verion. I might get the us verison then

Does Samsung provide International warranty

Well i have one of my cousin's coming from Usa in about a month and wanted to know wether i will have International Warranty on my Samsung Galaxy Ultra. I live in India so any inputs would be great.
Sent from my SM-G975F using Tapatalk

paras said:
Well i have one of my cousin's coming from Usa in about a month and wanted to know wether i will have International Warranty on my Samsung Galaxy Ultra. I live in India so any inputs would be great.
Click to expand...
Click to collapse
Personally I'm not sure, however you do have a 2 year warranty for sure.
I would imagine that if it's an 865 then it would have to go to that region, EU / India I believe got the exynos variant so the Samsung techs in those regions will more than likely only stock the exynos variant parts.
With that in mind I'd say you'd need to ship to an 865 region.
But I'm only using common sense to come to that conclusion.
If I were you I'd contact Samsung directly , they should have a live chat on their website, they can clarify.

No international warranty. It's by region of the device. When you call for support, they ask for IMEI and route/redirect you accordingly.

dladz said:
Personally I'm not sure, however you do have a 2 year warranty for sure.
I would imagine that if it's an 865 then it would have to go to that region, EU / India I believe got the exynos variant so the Samsung techs in those regions will more than likely only stock the exynos variant parts.
With that in mind I'd say you'd need to ship to an 865 region.
But I'm only using common sense to come to that conclusion.
If I were you I'd contact Samsung directly , they should have a live chat on their website, they can clarify.
Click to expand...
Click to collapse
Thank you for your input. I think your right.
Sent from my iPhone 11 Pro Max

shollywood said:
No international warranty. It's by region of the device. When you call for support, they ask for IMEI and route/redirect you accordingly.
Click to expand...
Click to collapse
Thank you.
Sent from my iPhone 11 Pro Max

Note 10 plus variants. Which one to buy to be able to root? Can't find a clear answer

Hi. Today I decided to go on eBay and buy a Note 10 Plus (here in the UK). I cannot live without root, and reading through some threads I've learned that only some variants can be rooted. I don't seem to be able to find a definite answer on existing threads, and I just want to make sure I buy the right one. Which one should I buy? Thank you.

anyone, please?

A few answers for you.
I've seen (not 1st hand) that folks here on xda with US variants have been able to use a online pay service to get their bootloaders unlocked. This may or may not apply to the UK variants.
I'm in US but went the route of purchasing the SM-N9750/DS to have root as that service didn't exist on launch of the Note 10+.
You'd want to check to see which Bands your carrier uses with which the 9750 supports and decide from there.

Samsung Development | SamPWND
Unlock your bootloader on USA Model Samsung Galaxy devices! Visit https://www.sampwnd.com and have the SamPWND team help you!
www.sampwnd.com
It appears the Unlock method is only for US variants......you could probably message them and see if UK works with their unlock service

You know what, on second thought (unless it has changed), i thought UK variants were all unlockable......
Maybe that changed....I'm not sure

Thanks for your answers. I've been reading some more and it seems that Exynos ones are easy to unlock and the Snapdragon ones you have to use those online paid methods. Is this correct? Which variant one has more ROM development? Exynos I suppose?

Yes Exynos has way more development. (Virtually none for the Snapdragon), and yup, US and Canadian Snapdragons are locked bootloaders....while the Brazilian, Chinese and a few more international Snapdragons are unlockable like the Exynos. From my limited understanding, the Exynos variants don't perform on par with the Snapdragons...so that's something else to consider.