Bluetooth static during calls since Nougat update - Nexus 5X Q&A, Help & Troubleshooting

I use my phone a lot for work calls using my BT headset. Under Marshmallow, everything was fine, but since the update to Nougat on Monday, I've been getting strong static noise a few minutes into the call. Switching from BT to loudspeaker and back again fixes it for a few minutes, but then the static comes back. I've done a factory reset without success.
I've tested the headset using media streaming and don't get any static. It seems to happen only during phone calls.
Is anyone else experiencing this?

Related

bluetooth issues on inbound calls

A few months back my Jabra Stealth started only lasting thru half the day, very abnormal. I assumed it was a headset problem and returned it and got another. Same problem but now the audio on inbound calls doesn't route to the headset until I toggle the BT off and on again in the call screen. Calling out the audio routes normally to the headset immediately.
Also, if I'm listening to my podcast player thru the headset jack, then get out of my car and start playing it thru my headset, there's no audio at all until I turn BT off and back on again.
I'm not sure if this is related to Lollipop as I think it predates that update, although I don't recall exactly when that update pushed out for AT&T, maybe it is all a Lollipop issue...
I've tried deleting all pairs, clearing the cache on BT and BT Test, wiping the cache in bootloader mode.

Bluetooth Call Audio Receiving Issue

Hello All,
I have had a strange problem with bluetooth calling on my phone that has popped up in the last few weeks. If I attempt to make or receive a call using any sort of bluetooth headset, or the hands free radio in my car, I am unable to hear the other person, but they can hear me. This issue only is related to calls. I can use my phone for streaming bluetooth music, to both my car and various speakers. Another thing about this that is strange is that I can listen to music with my Jaybird Bluebuds X, but if it were a call I would not hear anything. I have tried using another phone with my car's hands free system, and that phone works correctly. This is what leads me to believe that this is a phone issue.
About my phone. I have the Verizon Note 4, and have been running Jasmine ROM v6 since late May or early June maybe. My phone has worked fine until sometime in the beginning of August. Last night I decided to update my phone to Jasmine ROM v7, thinking that this is somehow a software issue (I had already tried wiping cache, deleting bluetooth devices etc.). I was able to update, but the issue is still there. I am now lost.
Has anyone experienced this before? This seems strange to me, that music works correctly, but call audio does not. I assume that the bluetooth hardware is working correctly, or else nothing would work and that the issue is somehow related to the software bluetooth profiles. Any ideas?
TL;DR; Bluetooth call audio on my end does not work, but music does. I'm not sure why.

Pixel XL Car Bluetooth Calls Static/Noise

I've been having issues with bad static/noise in voice calls when connected to my car's Bluetooth. Music streaming over Bluetooth is fine, however. Does anyone else experience this issue. I used to have an S6 paired to my car and it was perfect for both voice calls and music.
My audio for like music is fine but tried making a car handsfree the other day for the first time and couldn't hear the other person who said they didn't hear me either. I had to click on the dialer app to switch out it to phone speaker and then back to Bluetooth then it worked.
It's been like this since I first got the phone...it's almost unusable for phone calls in the car. I wonder if this is a software or hardware defect and if it will be corrected in a future update. I don't want to have to RMA this phone if I don't have to.
I'll try your workaround, acheney...thanks for the tip
Pixel XL connects via Bluetooth to both of my cars without problems. And call audio is fine both ways.
I have had zero issues with music streaming or phone calls. 2014 Infiniti q50
I'm having this issue too. Music and video play fine, but when someone calls i can hardly understand what they are saying due the static. Was hoping the update would fix the issue. I'm not sure what to do at this point.
Same issue. Audio over BT is fine. GPS navigation over audio was playing up, but now appears to be ok. The moment I call someone (or they call me) the call is all garbled and I have to switch to speakerphone.
My Bluetooth earpiece however works fine. Not sure if headunit issue or phone bt stack.
i have this same issue. so annoying. so far there's no solution?
eddyz said:
i have this same issue. so annoying. so far there's no solution?
Click to expand...
Click to collapse
None that i have found. Flashed AptX codec and still have same issue. Don't think it is hardware because the phone works fine when paired with other Bluetooth items like speakers, headphones, my watch, and other car stereos. Just doesn't like my factory pioneer unit in my Tc for some reason.
Audio issues for me have always been carrier issues.
Redialing the number usually fixed the call
I ended up finding if I mounted my phone far away from the head unit (near the door/drivers window for example) and tilted the phone in a weird way, the calls were fine.
I don't quite understand it, but seems like there is interference from the head unit when using BT to make calls, which for some reason isn't a problem when you play music (or GPS navigation is on).
Either the Pixel needs better shielding or there's something borked with the Bluetooth chipset.
I would like to use wireless headphones, but the in-channel headphones with a large battery and with good sound have not yet been invented
Yes!
I've only made a few calls over my cars bluetooth, but yesterday I ran into this:
Conversation was fine for several minutes, and then every word the other person said came through as static. When they paused between words or stopped talking, it was quiet. But as soon as they said a word again, it was static.
I toggled the call back to handset and it was fine. So I switched back to bluetooth, and it was fine for a minute or two, and then it became static voice again. I switched back and forth again and it was back to normal voice and remained that way.

Bluetooth issues

Hi. Wondering if anybody could help. When I connect my oneplus 5T to my car I have problems. When it starts to call it disconnects the bluetooth from the car completely. However the call continues on the phone which is a complete pain as you cant use it through the hands free. Car is a BMW 630CI with pro nav if that helps.
Many Thanks
i first had problems to connect to my audi A3 bluetooth ... it simply didnĀ“t find it
after trying again and changing the bluetooth audio codec it suddenly worked ...
Idk if it will work for you, but you can try changing the codec and se if it helps
Hi. Ive tried all 3. It connects fine and I can see my contacts but as soon as I hit dial it disconnects from the car.
Very strange.
Thanks for the suggestion tho
with mine in my car it every now and then gives me this a crackling sound.. Kind of irritating, I'm hoping a software update down the road fixes this.. I've tried all 3 codecs
Having issues with Bluetooth connection on my Prius Prime as well. It always disconnects, I had to disable Bluetooth on the phone and re-able it for it to work.
I experience the same with my Boss QC35. First connection, audio breaks with lots of noise and had to disable it and re-enable it.
Still found no solution. Hope the next update sorts it out as the bluetooth seems a mess.
So after looking around, there are issues with certain codecs and devices connecting being posted in the OP community forums. My Sony WH1000xm2 headphones stutter when using AptX HD. My JBL Everest 750NC's - if you turn the volume up too high, they disconnect from the phone. In my Cadillac ATS, whenever you place a call it'll stay connected, but you won't hear anything, and the other user can't hear you either.
I think they've acknowledged the issues and are working on them, but after putting Oreo on my Moto G5 Plus and Oreo's ability to change between all codec's on the fly (including native LDAC support!) I'm anxiously awaiting Oreo to be 'officially' released.
I'd say just be patient.. I'm sticking with this phone because I think it'll be worth it in the end. Wish I had better news!
so I resolved my Bluetooth issues by flashing FreedomOS. Now there is no intermittent crackling sound now and there is no issues at all ymmv, this was just my experience.
Thanks. Will wait for Oreo and then try different roms if it continues.
on FreedomOS before, it was giving me headache re-connecting to my Subaru car bluetooth, like after you shutoff engine, go somewhere and come back, unless you manually force connecting to the car, it barely auto reconnect back.
And also takes so long to get data sync from my Fitbit chargeHR to the app.
I don't think this kind of bluetooth issue related to what rom we have but the kernel and more specifically BT firmware.
-----edit-------
My friend also got BT issue when he tried to connect to BT headset. Hope Oneplus get something fixed on new oreo or updates
Just an update. Since upgrading to the official Oreo rom my problems have disappeared and my phone now works fine with the car Bluetooth.
Chris
I still have problems. Pause and unpause, and the track restarts. After ending a phone call the track restarts. 2018 RAM, Uconnect
With stock ROM 4.7.2 bluetooth connected only for a few seconds with my Audi A6. With every following stock ROM version it didn't even connect.
I tried every single Audio-Codec and the different settings in developer options - nothing helped. Once I cleared data & cache from the bluetooth system apps followed with a soft brick
Hi all,
Had same issues with my Hyundai ix35 and oneplus 5t (Nougat), tracks skipping, distorted audio in calls, etc... Tried emptying bluetooth cache, switching audio codecs without success. Now I just received the OTA update to Oreo (8.0), Oxygen rom 5.0.3 and it solved the issues!!! Yeay, no more auxilary cable hanging around !
fx_viper said:
Hi all,
Had same issues with my Hyundai ix35 and oneplus 5t (Nougat), tracks skipping, distorted audio in calls, etc... Tried emptying bluetooth cache, switching audio codecs without success. Now I just received the OTA update to Oreo (8.0), Oxygen rom 5.0.3 and it solved the issues!!! Yeay, no more auxilary cable hanging around !
Click to expand...
Click to collapse
I started from scratch but the issue persists.
I am having the same issue in my car. It no longer displays track information and the connection is not very stable. I will try switching the codec and report back.
i don.t have any volume control from the phone basically when i connect it to my car stereo
i can control the volume for the first 4-5 clicks ... and then the slider moves but there is no difference in the volume
i have to turn the volume from the stereo almost to the max
whit my old samsung tablet works great ... i have maybe 50% more volume then with my phone
tried all codecs ...

Bluetooth problem after update to 8.0

So, somewhere in May I received the automatic update to Oreo 8.0. Hurray! Sadly though, that's when my bluetooth problems started:
It connects to my car, as normal. And I can make and receive calls, as always. But during the call my bluetooth connection with my car would just drop. If the person on the other end of the line is patient enough, I can just reconnect while driving and continue. But it will drop once each minute. It's very frustrating. This worked flawlessly before the update.
Funny thing is there are no issues at all when playing music of a portable speaker. I can even play spotify through my car's speakers without problems. The problem only presents itself during calls on the carkit. To make sure it's not the car, I tried some other phones. My wife's samsung, also with 8.0, worked perfectly. So does my daughters Iphone with IOS. My car is a Volvo C30 from 2012. It has built-in phone connectivity.
What I tried:
- Unpairing and pairing again.
- Hard reset. In combination with re-pairing.
- Using the developer options to use Bluetooth AVRCP 1.4. In combination with unpairing and re-pairing.
- Using the developer options to use Bluetooth AVRCP 1.5. In combination with unpairing and re-pairing.
- Disabling automatic bluetooth/wifi scanning in the location settings.
- It even went to the repair center for a different issue (unresponsive touch-screen) and the repair notes stated that they also installed the newest software. So I had hopes that this would resolve my carkit issue, but it didn't.
Do you guys know any more tricks for me to try?

			
				
I have an XA1 ultra with Oreo 8 as well (build 48.1.A.2.21) and I'm experiencing the same problems, but adding that mine disconnects also when streaming music. Other problem I'm experiencing after the Oreo update is that,when using my watch (LG G Watch R) paired with the phone, the sound streaming is just crap, with lots of jumps and bad audio quality. This is so frustrating that I'm seriously considering buying a new phone ( not from Sony, of course)
:crying:
Anyone?

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