Develop Bugs

Phone died?

Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks

So you can't get into CWM or TWRP? And what Galaxy S3 Variant are you using?

axel4401 said:
Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks[/QUOTE
Ii it possible you may have a bad battery? How new is it?(not that age of it matters) Also, do you have a case on the phone? Check to make sure the power button is not stuck. If you can get to boot logo, then its not dead-dead. If you've had your phone for awhile, double check the battery terminals are not oxidized. Unlikley, but worth checking and maybe check battery wih voltage meter if you have access to one. Then charge it overnight and check it again. One last thing to try is plug it in with the battery out and see if that does anything. Have you flashed anything lately? Modem? Scripts?
Click to expand...
Click to collapse

I have taken the battery out and plugged the phone straight into the computer and all that i get is a red light where the notification light is and then it disappears.
As for age, its a little over a year old.
I wasnt doing any flashing at the time, it just went kaput right after a phone call.
I had a mophie case on it, but not right now. I guess ill take it a part when i can and throw som alcohol on the battery button to see if it loosens it up. But other than that, I'm at a loss.
Not trying to pay $80 for a craigslister either.
Bubba Fett said:
axel4401 said:
Hello everyone.
I have been using Tasks ROM for a while now. Last night my phone had a random reboot and other than that, no troubles.
Well about 20 minutes ago, my phone just turned off and will NOT come back on at all. I have done nothing different, cant get in to get a logcat or lastkmsg. It will not even boot up to the samsung screen.
It will vibrate when I plug it in or take out the battery and reput it in.
The only response I am getting is taking everything out (batter/sim/sd) and plugging it into my comp. The response is a Red light in the notification LED and a short vibrate, then nothing.
I get a Samsung logo if I just pull battery and reinsert.
Any help would be greatly appreciated.
Thanks[/QUOTE
Ii it possible you may have a bad battery? How new is it?(not that age of it matters) Also, do you have a case on the phone? Check to make sure the power button is not stuck. If you can get to boot logo, then its not dead-dead. If you've had your phone for awhile, double check the battery terminals are not oxidized. Unlikley, but worth checking and maybe check battery wih voltage meter if you have access to one. Then charge it overnight and check it again. One last thing to try is plug it in with the battery out and see if that does anything. Have you flashed anything lately? Modem? Scripts?
Click to expand...
Click to collapse
Click to expand...
Click to collapse

Man, I don't know. Sounded like a charging issue at first, but looking I'm not so sure now. Anything stuck in your power slot? Maybe try leaving battery out overnight and see if it clears anything. If it starts to boot I would go right to recovery and try flashing something. I would be concernedabout going straight to download mode and using oOdin cause of it does during the flash that is really bad...

Can you get into download mode? Pull battery plug in USB and hold volume down and home buttons I think... when you plug USB in to computer does Odin recognize it at all?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I just started having the same issue. I have a an ATT S3 running the newest Hyperdrive. Mine wasnt doing a random reset, but it seemed like it has been turning itself off. Totally intermittent, i couldnt pinpoint the cause.
Then just today when i went to see if i had any messages and the phone was off again (i had about a 60-75% charge) I hit the power button a few times and now i am getting the symptoms described above.
When i try to go into TWRP, i get the blue text at the top left of the screen, sometimes i make it to the first hyperdrive screen, then it goes black.
When I go to download I can get to the hit up or down screen, i hit up to go into download, i get to the next screen then it goes black again.
I did leave the battery out for about 15minutes and no dice. I even tried to leave it on the charger thinking i lost all charge or something.
I am just a mere user, but i have always been able to tinker around enough not to bother the devs and get my way out of these situations, but I think i am stuck. Anyone have any ideas?
Thank you!

nightwulfss said:
I just started having the same issue. I have a an ATT S3 running the newest Hyperdrive. Mine wasnt doing a random reset, but it seemed like it has been turning itself off. Totally intermittent, i couldnt pinpoint the cause.
Then just today when i went to see if i had any messages and the phone was off again (i had about a 60-75% charge) I hit the power button a few times and now i am getting the symptoms described above.
When i try to go into TWRP, i get the blue text at the top left of the screen, sometimes i make it to the first hyperdrive screen, then it goes black.
When I go to download I can get to the hit up or down screen, i hit up to go into download, i get to the next screen then it goes black again.
I did leave the battery out for about 15minutes and no dice. I even tried to leave it on the charger thinking i lost all charge or something.
I am just a mere user, but i have always been able to tinker around enough not to bother the devs and get my way out of these situations, but I think i am stuck. Anyone have any ideas?
Thank you!
Click to expand...
Click to collapse
Maybe a stuck power button? Try cleaning it out a little. .. sounds like it's rebooting itself.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

blaker13 said:
Maybe a stuck power button? Try cleaning it out a little. .. sounds like it's rebooting itself.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I am trying that, it doesn't seem like there is anything in there, but you never know.
If the power button was stuck on, wouldn't the phone keep trying to restart? Or no?

nightwulfss said:
I am trying that, it doesn't seem like there is anything in there, but you never know.
If the power button was stuck on, wouldn't the phone keep trying to restart? Or no?
Click to expand...
Click to collapse
I believe so, unless you pull the battery. In fact pull battery plug into usb and go into down load mode and see if it restarts. Or go into recovery without holding power button, and if you can then that means the power button is stuck on.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

blaker13 said:
I believe so, unless you pull the battery. In fact pull battery plug into usb and go into down load mode and see if it restarts. Or go into recovery without holding power button, and if you can then that means the power button is stuck on.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I have tried that as well. Whenever it goes into download mode the screen goes black after a couple of seconds. And it doesn't boot into recovery as well since it seems to go dead too quick.
I mainly just want to recover my pictures at this point. I am leaving the battery out of the phone for the day and see if that makes a difference this evening.
I am out of ideas, lol

nightwulfss said:
I have tried that as well. Whenever it goes into download mode the screen goes black after a couple of seconds. And it doesn't boot into recovery as well since it seems to go dead too quick.
I mainly just want to recover my pictures at this point. I am leaving the battery out of the phone for the day and see if that makes a difference this evening.
I am out of ideas, lol
Click to expand...
Click to collapse
Take the six acres it and open her up, Take out button off and clean it and where it goes.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

blaker13 said:
Take the six acres it and open her up, Take out button off and clean it and where it goes.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Pretty sure the flex cable on you're power button is not working as intended, could be a short from a rain drop or just everyday wear and tear another issue could be that the battery is fried and can't hold a charge, but this seems unlikely given you're circumstance.
I always tell people to utilize pie controls to save you're everyday use from wearing out our precious hardware buttons, My power and home only get pressed to wake the device, everything else is pie control via LMT launcher

That happened to me a few months ago. I was at work when it happened. The phone would just continually restart, vibrate, restart, back and forth. I ended up taking the battery out so it wouldn't get drained. Had it out for about four hours. Once I got home, I put it back in and never had any more problems. It was just a random thing, so try keeping the battery out for a while.

I'll keep my fingers crossed. I took the phone apart last night to clean it out and it was pretty spotless. But It keeps shutting off after trying to boot after a few seconds. I just hope I can get to a point where I can get my pictures off of it now.

nightwulfss said:
I'll keep my fingers crossed. I took the phone apart last night to clean it out and it was pretty spotless. But It keeps shutting off after trying to boot after a few seconds. I just hope I can get to a point where I can get my pictures off of it now.
Click to expand...
Click to collapse
Hello all, as an update, I did nothing to my S3 over the weekend haping something magical could happen.
Today I went through all the normal steps again, and still a dead soldier. Now it wont ever SHow the Samsung logo however - just a short vibrate then nothing..
Still get a red light and a short vibrate when plugging into the comp without battery in though.
I have NOT taken it apart yet, but I will tonight most likely.
Thanks for all the suggestions and Ill keep this updated.

axel4401 said:
Hello all, as an update, I did nothing to my S3 over the weekend haping something magical could happen.
Today I went through all the normal steps again, and still a dead soldier. Now it wont ever SHow the Samsung logo however - just a short vibrate then nothing..
Still get a red light and a short vibrate when plugging into the comp without battery in though.
I have NOT taken it apart yet, but I will tonight most likely.
Thanks for all the suggestions and Ill keep this updated.
Click to expand...
Click to collapse
Hello again,
Some news, I am able to get it into download mode for about 1 second then the phone shuts off - just like the other person in this thread with the same issue.
I took the phone apart and used a Qtip with 91% isopropyl Alcohol to try and clean the power button (which looks surprisingly clean). Still the same thing happening.
I'm running out of ideas here, so please chime in if you have any.
Thanks

axel4401 said:
Hello again,
Some news, I am able to get it into download mode for about 1 second then the phone shuts off - just like the other person in this thread with the same issue.
I took the phone apart and used a Qtip with 91% isopropyl Alcohol to try and clean the power button (which looks surprisingly clean). Still the same thing happening.
I'm running out of ideas here, so please chime in if you have any.
Thanks
Click to expand...
Click to collapse
I was going to try the alcohol tonight, but I am afraid that I will have same results. I am going to try a new battery from another s3 tomorrow. I will post the results.

nightwulfss said:
I was going to try the alcohol tonight, but I am afraid that I will have same results. I am going to try a new battery from another s3 tomorrow. I will post the results.
Click to expand...
Click to collapse
Final update (hopefully)
I got the qtip and scrubbed anything to do with the battery, pressed the power button, got more alcohol in by the button (not a lot) scrubbed some more terminals, and the battery terminals, etc. waited about ten minutes and put the battery in...
Low and behold, something worked and now the phone comes on.
I dont know which part of the scrubbing actually did it, but something worked.
All in all I have no idea what actually fixed it, but the point is that it works.
Thank you for who those that insisted that it was a power button issue - you were most likely right.

So here are my results as of today, and what I have tried to get to this point:
After my S3 died and wouldn't boot up into recovery i tried cleaning all the internals with alcohol. I cleaned thoroughly, and focused on the charging port, the power switch and battery terminals. The phone acted exactly the same.
I then tried putting it in a bowl of rice for about 24 hours. I was thinking that it might have been caused by some condensation. No success.
I was thinking since the power would turn on whenever i plugged the battery in, that maybe the switch was stuck. I took it apart again and tested the switch with a multi-meter. The switch seemed fine. It was responding when i pushed it, so i figured that wasn't the problem.
I kept reading that apparently this is an issue with the mother board. I tried the broken PS3 method of heating up the motherboard with a heat gun in hopes to re-seat something that may be loose. This did not work either. After this, I figured i was SOL since I was out of ideas and out of warranty (which didn't really matter anyway since I am running Hyperdrive).
Earlier today I figured the best tool in your toolbox sometimes is a hammer. I started tapping the phone on the side of my table, especially around the power button, while trying to turn it on. It didn't seem like it was doing anything either. I then plugged the phone into the charger since i thought the battery was totally dead.
A few minutes after i walked away from the phone, I came back into room and the red charging light was on. I tried turning it on, and holy cow it works...wtf...
I have no idea what made this work. It could be a complete coincidence. But, this phone has not worked since last Saturday. I just kept messing with it and may have just gotten lucky. I don't think banging your phone will fix this, but if truly was a hardware issue, maybe something in the phones mother board is becoming loose from the extreme heat they endure at times. I know my S3 has gotten pretty hot when I use it to navigate and leave it in the case.
I don't know if any of this will help anyone, but this is my experience so far of my S3 having what I think is the sudden death failure. I will followup with any updates if it decides to act up again.

Phone a goner?

Hi guys, TMO Galaxy S III. I was running Cyanogenmod 10.2.
I was driving home from a road trip to the race track, used GPS on my phone as it was plugged in charging. Turned it off as soon as I got to a familiar place. Put the phone in my pocket after I got home. Pulled it out 30 minutes later and it's turned off.
Efforts to turn it on failed. I plugged it in (even though it had batter left before it died) and nothing happens. No LED, no battery charge graphic, no vibration.
I switched batteries. I switched plugs. Tired to reboot into recovery. Nothing. I can't get Kies to recognize it.
I didn't drop it. No water damage. Any ideas?

If after putting battery back in, and unplugged, you get zero response from pressing power, then yes it sounds like it's dead
Sent from my SGH-T999 using Tapatalk

DocHoliday77 said:
If after putting battery back in, and unplugged, you get zero response from pressing power, then yes it sounds like it's dead
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Yup. Zero response. The only way I can get it to do anything, is to pull the battery, then plug in the phone w/ no battery. That gives me a red LED. Nothing else. That's the only sign of any life. No vibration or anything. Just the red LED.

Try a different battery, ?
Sent from my SGH-T999 using xda app-developers app

illegal machine said:
Yup. Zero response. The only way I can get it to do anything, is to pull the battery, then plug in the phone w/ no battery. That gives me a red LED. Nothing else. That's the only sign of any life. No vibration or anything. Just the red LED.
Click to expand...
Click to collapse
That battery may have died from heat. Navigation while plugged in tends to heat up the phone.

It's unlikely enough that I would not recommend buying a new one just to test though. Maybe go to a T-Mobile store and swap with someone just to test.
Sent from my SGH-T999 using Tapatalk

I mentioned in my first post I switched batteries. First tried my wife's battery and it didn't do anything. She tried my battery and her phone booted with 89% life.
Took it to a store and tired a new battery and it didn't work.
My wife just emailed me. Her phone was acting strange, turned itself off once. She booted it back up and it turned itself off again and won't turn back on. SHE AT LEAST gets the "Galaxy SIII" screen. She couldn't get it into recovery mode, but she could get it into download mode. I'll try and flash it tonight.
Samsung is garbage.

Sorry bout the battery thing. A few of us answer so many of these things it sometimes gets mixed up a bit and we will just add to someone else's information, not always rereading each thread...
There is a debrick thread stickied in development you may want to try. Can't guarantee anything of course, but you never know, it could end up fixing one or both of the devices.
On your wife's, take out the battery and then put back in. Wait a few to see if it attempts to turn itself on w/o pressing power.
If it does, then it's probably got a broken power button. This has become a common occurrence recently, but from what I hear is a relatively easy fix.
It may not be this though if she can get download mode to stay booted every time. But it's an easy test.
Also, when plugging into the computer, if it says something like QHSUSB in device manager, it's probably hard bricked. The debrick thread can probably help in this case.
Sorry you're having such issues with both devices. It's not the norm though. If it is a hardware failure, and you got both at the same time, it could be that one of the components may not have been completely up to par for the batch yours came from. That's just speculation though...
Sent from my SGH-T999N using Tapatalk

DocHoliday77 said:
Sorry bout the battery thing. A few of us answer so many of these things it sometimes gets mixed up a bit and we will just add to someone else's information, not always rereading each thread...
There is a debrick thread stickied in development you may want to try. Can't guarantee anything of course, but you never know, it could end up fixing one or both of the devices.
On your wife's, take out the battery and then put back in. Wait a few to see if it attempts to turn itself on w/o pressing power.
If it does, then it's probably got a broken power button. This has become a common occurrence recently, but from what I hear is a relatively easy fix.
It may not be this though if she can get download mode to stay booted every time. But it's an easy test.
Also, when plugging into the computer, if it says something like QHSUSB in device manager, it's probably hard bricked. The debrick thread can probably help in this case.
Sorry you're having such issues with both devices. It's not the norm though. If it is a hardware failure, and you got both at the same time, it could be that one of the components may not have been completely up to par for the batch yours came from. That's just speculation though...
Sent from my SGH-T999N using Tapatalk
Click to expand...
Click to collapse
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....

illegal machine said:
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....
Click to expand...
Click to collapse
I'd try the Kies to Factory Restore. You've got not much to loose that way. Keep an eye on it afterwards to see if the reboots go away.
But before you do that, can you let me know if wife's phone has its own battery or your phone's battery ? If its was your Battery that was in there when she experienced the reboots then put her own battery and check.

Perseus71 said:
I'd try the Kies to Factory Restore. You've got not much to loose that way. Keep an eye on it afterwards to see if the reboots go away.
But before you do that, can you let me know if wife's phone has its own battery or your phone's battery ? If its was your Battery that was in there when she experienced the reboots then put her own battery and check.
Click to expand...
Click to collapse
Soooo on Sunday her phone completely shut off again. It would only boot to the swirling galaxy S circle, the turn itself off (in mid animation). I can boot it into recovery and download mode, but it only stays booted for 3 seconds or so, before turning off. Not long enough for Kies/Odin/factory restore via recovery.
SO we fixed the problem permanently. I got an HTC One and she got a Nexus 5.
Samsung can die in a fire. Never again are they getting my money.

illegal machine said:
Soooo on Sunday her phone completely shut off again. It would only boot to the swirling galaxy S circle, the turn itself off (in mid animation). I can boot it into recovery and download mode, but it only stays booted for 3 seconds or so, before turning off. Not long enough for Kies/Odin/factory restore via recovery.
SO we fixed the problem permanently. I got an HTC One and she got a Nexus 5.
Samsung can die in a fire. Never again are they getting my money.
Click to expand...
Click to collapse
You may consider donating the devices to some developer on here. The community will benefit from better code.

illegal machine said:
For sure, I know how many times the question comes up. No worries on the battery thing.
Ok, so I was able to get my wife's phone into recovery and wiped dalvik/factory restore. It turned itself off twice over the next 30 min. But at least it boots every time.
Would you guys suggest I use Kies to factory restore? Or if it keeps restarting after factory restore via recovery, is it not going to do any good?
My wife said it's turned itself off 7 times today (over 5 hours). Ohhhh Sammy....
Click to expand...
Click to collapse
Well, I'm glad you solved the issue to your satisfaction. Sorry we weren't able to help in getting it fixed w/o needing to spend your money.
Good luck to the future and your new toys!

Dead M8 after full battery discharge

Hello, I was using my m8 (S-off converted to GPE) and since MM update the phone turns itself of at 5% battery so today I tried to do one battery calibration.
Here is what I did:
Installed an xposed module to remove the battery shutdown
Started an stability test to drain faster, but 2 seconds after my phone turned off and since that it is completely dead, when I put it on the charger nothing happens.
Thanks in advance

leave on charger for 1-2 hours
it will be all right
Sent from my Nexus 7

adeelraj said:
leave on charger for 1-2 hours
it will be all right
Sent from my Nexus 7
Click to expand...
Click to collapse
Thanks man, I´m trying it right now, but seems like it is not getting any juice, the phone and charger are really cold. In 2 hours I will post the results

Good morning, sorry for the delay, my phone was on charger overnight(8 hours) and still dead. I was reading that the Li-ion batteries have one security mode when the voltage is low and to get out of it we need to charge it manually, somente know that?

llsantiago said:
Good morning, sorry for the delay, my phone was on charger overnight(8 hours) and still dead. I was reading that the Li-ion batteries have one security mode when the voltage is low and to get out of it we need to charge it manually, somente know that?
Click to expand...
Click to collapse
man its battery is non removable u have to open backcover to get it charged through desktop chargee
Sent from my N901C using Tapatalk 2

Ok, I will try to talk with some Tecnical Assistance to do that
Thanks again

Just leave it on the wall charger and try some button combos
- power button + volume down
- power button + volume up
Press both buttons and keep them pressed while the phone is plugged in. At least for 30 seconds up to a minute.
If that doesn't work do the same but plugged in into a USB outlet on a computer

I got the same Problem, read some Theard outside and found a Solution that fits for me.
On the Wall-Charger hold power button + vol-down + vol-up for aprox 20 sec... That was the way i got it back...

I'm on the same device and had something similar happen last night. My battery died before I could charge it. It did charge however, but when I booted back up all of my settings were gone for all my apps and my wallpaper was gone. The user just says Owner now and doesn't have my picture like it did before. Hangouts didn't have any of my recent conversations -- seems like it brought up an archive from 6 months ago. And Priority Notifications isn't working properly, among many other odd things going on.
I was going to start my own post about this but if anyone has any insight into what's going on I'd love to hear it. I may just re-flash the RUU and start from scratch.

Thanks guys, I have tried all button combination and USB/Wall Charger, so I found on internet some informativo on Security Mode of the Li-ion batteries so I have disassembled my phone and put some charge directly to the battery, that fixed it.
Sent from my M8
Edit: I used this http://batteryuniversity.com/learn/article/low_voltage_cut_off
Enviado de meu HTC One_M8 usando Tapatalk

skrambled said:
I'm on the same device and had something similar happen last night. My battery died before I could charge it. It did charge however, but when I booted back up all of my settings were gone for all my apps and my wallpaper was gone. The user just says Owner now and doesn't have my picture like it did before. Hangouts didn't have any of my recent conversations -- seems like it brought up an archive from 6 months ago. And Priority Notifications isn't working properly, among many other odd things going on.
I was going to start my own post about this but if anyone has any insight into what's going on I'd love to hear it. I may just re-flash the RUU and start from scratch.
Click to expand...
Click to collapse
Man, I don't know if this is right but when I was talking with HTC Chat they said that holding all buttons for 1 minute could result in one factory reset.
Another thing that I think to be possible is that when your phone turned off the storage got corrupted, I had this a while back when using an AOSP ROM that was a little buggy

For me it looks like an isolated case, but if it happens again maybe your battery is faulty and is not holding the voltage. That happened with my old n4, but I'm just speculating here.
Enviado de meu HTC One_M8 usando Tapatalk

llsantiago said:
Man, I don't know if this is right but when I was talking with HTC Chat they said that holding all buttons for 1 minute could result in one factory reset.
Another thing that I think to be possible is that when your phone turned off the storage got corrupted, I had this a while back when using an AOSP ROM that was a little buggy
Click to expand...
Click to collapse
It wasn't a factory reset, I didn't have to set up Google Now again and was still able to log into all my Google apps automatically, I just had to go through the sign-in process for each again.
I'm thinking storage did get corrupted when the battery crapped out. I had enough of it, at any rate, and did a factory reset. Everything is smooth as butter again.

Pixel 2 XL unable to power on

I am facing an issue with my Pixel 2 XL recently. I am unable to power on my phone after leaving it off for some time. After I connect the phone to the charging cable, it takes a while for the battery charging symbol to appear. It is only then that I can turn on my phone.
Did anyone else encounter this problem?

chanwal said:
I am facing an issue with my Pixel 2 XL recently. I am unable to power on my phone after leaving it off for some time. After I connect the phone to the charging cable, it takes a while for the battery charging symbol to appear. It is only then that I can turn on my phone.
Did anyone else encounter this problem?
Click to expand...
Click to collapse
What was the battery level at which it happened?
If full device battery died, it can only be turned on after battery symbol appear.
Sofar not encountered such thing

sri4xda said:
What was the battery level at which it happened?
If full device battery died, it can only be turned on after battery symbol appear.
Sofar not encountered such thing
Click to expand...
Click to collapse
If can happened at any battery level. I need to connect the phone to the charging cable, wait for the charging icon to appear (which will take a short while), and then on the phone. The phone seems to lack the ability to be powered on after being in the "off" mode for a period of time. However, after turning it on, the battery still shows the charge level before the phone was turned off.
Really puzzled what is happening.

How long of a period of time? 1 hour? Overnight? And why is it off for so long anyway? I never let my phone die or have a reason to keep it off.
chanwal said:
If can happened at any battery level. I need to connect the phone to the charging cable, wait for the charging icon to appear (which will take a short while), and then on the phone. The phone seems to lack the ability to be powered on after being in the "off" mode for a period of time. However, after turning it on, the battery still shows the charge level before the phone was turned off.
Really puzzled what is happening.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk

EeZeEpEe said:
How long of a period of time? 1 hour? Overnight? And why is it off for so long anyway? I never let my phone die or have a reason to keep it off.
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I would say just about 5 mins or slightly less. I was trying to recreate the problem a number of times.
Although I could leave the phone on all the time, but having this problem is still frustrating as one would expect a good working phone.

Interesting. That's not much time at all. I'll see if I can recreate it.
chanwal said:
I would say just about 5 mins or slightly less. I was trying to recreate the problem a number of times.
Although I could leave the phone on all the time, but having this problem is still frustrating as one would expect a good working phone.
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---------- Post added at 12:43 PM ---------- Previous post was at 12:30 PM ----------
So I went to 10 minutes with the phone off and was able to turn it on fine without plugging it in. This was with 36% battery.
EeZeEpEe said:
Interesting. That's not much time at all. I'll see if I can recreate it.
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Sent from my Pixel 2 XL using Tapatalk

I agree a normal working phone shouldn't have this problem. As a workaround you may turn on airplane mode instead of turning the phone completely off. This is what I usually do when I don't expect to use the phone for a longer period of time, e.g. when I go swimming and the phone is left in a locker. I started doing so when I noticed that, while using the older Nexus phones a few years ago, the phone would get hot and had a serious battery drain, due to poor mobile signal inside a locker. I hated turning the phone off and on which took very long to boot up, in the Nexus era. Switching airplane mode on and off is instantaneous

When you say leaving it off, do you mean powered off or screen off?

Powered off.
CyberpodS2 said:
When you say leaving it off, do you mean powered off or screen off?
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I think you have the same problem as mine, Its called Black screen of death (you can Google it), when happens to me, I Just press down the power button and volumen down for like 5 seconds and my screen wakes up again but if I dont do that Its like the Phone Is Off

MiuiPTY said:
I think you have the same problem as mine, Its called Black screen of death (you can Google it), when happens to me, I Just press down the power button and volumen down for like 5 seconds and my screen wakes up again but if I dont do that Its like the Phone Is Off
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Thanks, I will try this method again. It did not seem to work the other time I tried.
It is real frustrating to encounter this problem. And Google is making things difficult for me to replace this phone as I am not the original buyer and not in US. This is even I proposed to ship the phone back via international airmail.

chanwal said:
Thanks, I will try this method again. It did not seem to work the other time I tried.
It is real frustrating to encounter this problem. And Google is making things difficult for me to replace this phone as I am not the original buyer and not in US. This is even I proposed to ship the phone back via international airmail.
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Ouch...that is rough...
Try running it in "safe mode" for a couple of days and see if it still happens. If it doesn't happen while in safe mode, then it looks to be an app issue. Then, if it still continues even in safe mode, I suggest resetting the phone and running it "bare-bones" a few days. If it doesn't happen during this time, then it definitely is an app issue and/or an app-system conflict issue. Then the last resort you might have is flashing the Full Factory image and running it bare-bones a few days just in case it's a system bug/issue.
If it still happens during that time, and you are running bare-bones like that, then it must be hardware issue (which is what I'm guessing it is; a battery/interface issue). And if it's that, your only hope is Google or selling the thing. If you are willing and able, I would suggest you asking Google if you can have it worked over "out-of-warranty." It'll cost you, but the alternative is selling it and/or buying a whole 'nother new one...
Good luck to you...

Moto Z Play Shuts Down Randomly

Starting yesterday, my phone began shutting down (seemingly) randomly. Sometimes it would be fine for a few hours, other times it has shut down from simply moving it/putting it in my pocket. There have also been multiple times where it has re-shut down while booting up. The battery charge seems to not matter.
I just booted it into safe mode about half an hour ago and its been fine so far. However, I don't think its an installed app because the phone has worked fine with the same apps for months. Also, I'm not sure an app is the source of the issue if Android wasn't even started. Maybe I'm just being stupid, though.
Any ideas on what the issue could be would be greatly appreciated, though I've been looking for an excuse to buy a new phone anyways, so its not the end of the world if it doesn't work out.
*Edit* Seems like it stays on while charging but when unplugged powers off randomly again.

Wild ass first guess - failing battery.
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dandrumheller said:
Wild ass first guess - failing battery.
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Thats what I'm thinking now too. Just wasn't the first thing I thought of since it started out of nowhere.

checkyourfacts said:
Starting yesterday, my phone began shutting down (seemingly) randomly. Sometimes it would be fine for a few hours, other times it has shut down from simply moving it/putting it in my pocket. There have also been multiple times where it has re-shut down while booting up. The battery charge seems to not matter.
I just booted it into safe mode about half an hour ago and its been fine so far. However, I don't think its an installed app because the phone has worked fine with the same apps for months. Also, I'm not sure an app is the source of the issue if Android wasn't even started. Maybe I'm just being stupid, though.
Any ideas on what the issue could be would be greatly appreciated, though I've been looking for an excuse to buy a new phone anyways, so its not the end of the world if it doesn't work out.
*Edit* Seems like it stays on while charging but when unplugged powers off randomly again.
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Maybe the battery is not well connected to the board? Just a guess

Stayn said:
Maybe the battery is not well connected to the board? Just a guess
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Also a very valid possibility. However, I'm not sure if this explains how sometimes I can turn the phone right back on again immediately and other times when I plug it in it just flashes the low battery light at the top of the phone and/or does nothing when power button is pressed until two hours later when it randomly turns on from holding the power button for a full minute.
I think I just need to take it into a shop. ?