Nexus 5X freezing - Nexus 5X Q&A, Help & Troubleshooting

Hello people
I got my Nexus 5x last month .
I have updated it to latest security patch level and it starts freezing randomly
Freezes are observed when i try to unlock my device through fingerprint sensor OR when there are to much messages to load through social apps
This issue is bugging me a lot
Because of this I can't set my fingerprint on this device
I can use almost everything perfectly other than fingerprint unlock
Google support suggested that "try wiping cache partition "
But since I updated my system after that .. cache partition must be wiped at that time .. isn't it ? But issue still persists
Is there any solution ?
Sorry if there are any technical mistakes(I'm a newbie ) and grammatical mistakes(I'm still learning English )
Please help me with this issue

try a hard factory reset in recovery, you will lose your personal data but you won't lose your system including latest patch.
btw: your English is very good!

ABSathe said:
Hello people
I got my Nexus 5x last month .
I have updated it to latest security patch level and it starts freezing randomly
Freezes are observed when i try to unlock my device through fingerprint sensor OR when there are to much messages to load through social apps
This issue is bugging me a lot
Because of this I can't set my fingerprint on this device
I can use almost everything perfectly other than fingerprint unlock
Google support suggested that "try wiping cache partition "
But since I updated my system after that .. cache partition must be wiped at that time .. isn't it ? But issue still persists
Is there any solution ?
Sorry if there are any technical mistakes(I'm a newbie ) and grammatical mistakes(I'm still learning English )
Please help me with this issue
Click to expand...
Click to collapse
I have this problem,don`t solve even with flash,there is`n any way untile for me

Update:
I analysed few things
Whenever i try to open some videos/photos through any social app phone tries to freeze up with total unresponsive screen(the issue i explained in OP)
So i thought there is some issue with stock camera app
Therefore i tried uberstock rom and nothing was changed
Any help possible for me ?
Thanks in advanced

Having the same issue since the October Update, already did some clean flashes, but nothing changed :/ maybe the november update will help

Can any expert spread some light on this issue ?
I've got replacement unit but issue persists
Sent from my Nexus 5X using XDA Labs

Related

[Q] Need help 4.4.2 lag problem

Hi all,
I have issues on EVERY 4.4.2 Kitkat Rom. The problem is it is very lagging and delay on my 4.4.2 device.
When I tried to turn on WI-FI it delayed like 5-6 seconds before it turned on and also when changing language on keyboard.
Opening app is also slow. And sometimes turning on the phone from sleeping takes like 5-8 seconds before screen appears. I'm pretty sure there's something wrong with my phone. Has anyone faced this problem? How can i fix this.
I have tried to flash 4.2.2 firmware and install 4.2.2 again like 10 times , wipe data/ cache/ davik cache/ format system etc. everything but the problem persists or is it a hardware problem?
-I'm using GT-I9082L device
-I flashed I9082LDCUBMK3_I9082LTHWBMK2_THW.ZIP (I9082LVJUBMK2_I9082LZTOBMK2_I9082LUBUBMK1_HOME.tar.md5) before installed ROM
-4apps from google play are installed on my device
-I have tried to change 4.2.2 Rom (CM11, Carbon, Probam, RR, etc) but problem persists
Ps. sorry for not very good English
Thank you
Tampqq said:
Hi all,
I have issues on EVERY 4.4.2 Kitkat Rom. The problem is it is very lagging and delay on my 4.4.2 device.
When I tried to turn on WI-FI it delayed like 5-6 seconds before it turned on and also when changing language on keyboard.
Opening app is also slow. And sometimes turning on the phone from sleeping takes like 5-8 seconds before screen appears. I'm pretty sure there's something wrong with my phone. Has anyone faced this problem? How can i fix this.
I have tried to flash 4.2.2 firmware and install 4.2.2 again like 10 times , wipe data/ cache/ davik cache/ format system etc. everything but the problem persists or is it a hardware problem?
-I'm using GT-I9082L device
-I flashed I9082LDCUBMK3_I9082LTHWBMK2_THW.ZIP (I9082LVJUBMK2_I9082LZTOBMK2_I9082LUBUBMK1_HOME.tar.md5) before installed ROM
-4apps from google play are installed on my device
-I have tried to change 4.2.2 Rom (CM11, Carbon, Probam, RR, etc) but problem persists
Ps. sorry for not very good English
Thank you
Click to expand...
Click to collapse
disable gallary app and use any other gallery app it will temporarily solve your problem :laugh:
thank you
freakynexx said:
disable gallary app and use any other gallery app it will temporarily solve your problem :laugh:
Click to expand...
Click to collapse
Thanks for the advice i'll tell you later if i helps :good:

H815 intl random screen freezes on 20B Marshmallow

Hey everybody,
I'm experiencing some issues with my G4 since I've installed Marshmallow (20B - GLOBAL - COM). Sometimes my screen would just freeze and the touch display won't react, except the status bar and the power menu (if I long press power button).
The only thing that helps in this situation is to restart the phone. I wouldn't have problems after a restart for 1-2 days and then this vicious cycle would repeat
Does anybody have the same problem and knows what's the cause? Would appreciate any help and any suggestion
Thank you for your replies
P.S.: I'm rooted
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
MickyFoley said:
Any 3rd party app in your mind, that probably would cause such problems? Did you do an update or any other known method (flashing through TWRP, using KDZ)? You can also try to do a factory reset - maybe something went a bit wrong if you did an update or dirty flashing.
Click to expand...
Click to collapse
I can't think of any 3rd Party App that would cause such problems, no. It started when I installed a telekom App from google play though. But could that be a reason? I'll try to uninstall and see how things are going - thank you for the hint
I flashed the CTT-Mod for LG and the 60 fps mod way earlier than the Telekom-App, but didn't have any problems. I'll try to uninstall, but I don't think this app would cause such problems. Anyway thanks for your help
Yup same here... no fix for now, tried factory reset but no resolution yet. Mine has unlocked bootloader and yours?
I've noticed the freeze only occurs when SIM card is inserted and netwerk is connected. Might be a modem issue?
Im on d same boat , frequently free while sufing internet. Especially there is java or flash on web page.
Very disappointed with my first lg experience.

S9 Randomly Rebooting while Idle

Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Renos_Z said:
I have had a similar problem for a long time. Sometimes my Galaxy has given to restart without stopping as far as it wants ... Once it happened to me that for a day it did not stop restarting after installing the Google assistant, only by entering safe mode and deleting it I could solve it .. . And one of the last was that I changed the CSC and the mobile just did not stop restarting, even after downloading and reloading it, I deleted and formatted absolutely everything and I could not use the mobile normally ... After several tests I realized that it restarted after unlocking, so I deactivated the passwords and fingerprint but it did not work, so it occurred to me to install another launcher and problem solved. I have no idea why this is happening to me, maybe is an error in the internal memory due to a bug in the firmware (?)... Anyway, I had read some time ago that there were similar problems caused by a GPU failure in the Snapdragon models, but I no idea.
Click to expand...
Click to collapse
I already use Nova Launcher, so I dont think this will fix my problem. Now its taking more time between rebooting cycles buts its still there.
I guess my last attempt will be to flash a stock ROM and see if it works.
CaioBomani said:
Hello everyone.
I'm currently with an annoying issue:
My Samsung Galaxy S9 (non-rooted) is randomly rebooting only while idle.
Whenever I'm charging, playing or perform any interactive activity, the phone works as it has been working for the past 2 years.
As soon as I left it idle for a while, it simply reboots. Usually do not take more than an hour for the reboot to happen.
Already performed a facory reset, cleared cache, force shutdown (power + volume down), worked on safe mode and nothing seems to lead me to the root cause.
It started on tuesday (December 29th @2020).
Thanks in advance,
Caio
Click to expand...
Click to collapse
reflash firmware via Odin. gert FW(firmware) from sammobile.com/firmware and use SamFirm to download, as it downloads 4x faster than from thr site directly. When flashing, use the HOME_CSC vs just the CSC file, as the csc factory resets whereas home_csc keeps your files and settings etc etc. If that doesnt fix it, you have a hardware issue(IMO, at least, and ive been rooting samsungs for a decade). If you have a hardware issue, id get it as good as i could and use the trade-in specials sammy has going

Camera frozen/won't open even after Factory Reset

Hello dear XDA Members,
on my OP 5T I was using the latest official Firmware 10.0.1 when suddenly the main camera froze and since then would not open again. I have tried all recommended things like restart, clearing the camera cache or the whole cache partition and so on. I performed a factory reset, downgrade to last OOS 9 version and installed latest LineageOS. Nothing worked. I also ordered a replacement camera module, but this did not work either. So it appears as if this is a hardware issue with the main board. However, I wanted to hear if anybody experienced something similar or even has a way to possibly fix this without the need for a replacement mainboard. for example through some magic commands
The other camera modules (aux back and front) work fine by the way.
Thanks in advance, have a nice day!

Question Soft Reboots After Every Reboot [SOLVED]

EDIT: Apparently this was a result of using the wrong setting for enabling hotspot in PropsConfig. Because all that stuff was set during bootup, deleting apps wouldn't change the situation. Setting worked fine on my Pixel XL, but not here. Changed the setting and all is well.
--------------------------
So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Might be quicker and easier to back up your required files and just factory reset.
Texan1 said:
Might be quicker and easier to back up your required files and just factory reset.
Click to expand...
Click to collapse
*sigh* I kinda made this post to avoid that step.
somethingsomethingroot said:
*sigh* I kinda made this post to avoid that step.
Click to expand...
Click to collapse
I know, it's just that it sounds like you've already disabled some things that could be causing it, which hasn't helped. If it was me, with something like constant reboots, I'd want to start fresh just to make sure they are eliminated for good
somethingsomethingroot said:
So, this is a weird issue I was curious about and may have missed on my searching. Every time I reboot the phone, when I got to log in it immediately follows up with a soft reboot. It's been happening for a while, and I'm not sure the source of the issue.
Running stock 12 ROM and rooted, but I disabled SU, modules, and Nova and am still running into the issue.
Click to expand...
Click to collapse
I've seen reports of "random" (=not intentional) reboots after
+ booting up the phone
+ using the FP scanner
+ making videos or shooting photo
+ doing a firmware update (I've seen both reports of ppl that "officially" OTAed & used manual flashing)
+ doing nothing
+ doing something
Some were able to fix their issues by factory resetting, some needed replacement devices. Some reported that even after a factory reset, the issue still persisted, but they were able to fix it by NOT using a backup via cable, some reported that even the Google Drive backup "corrupted" their phone (fix after setting up everything by hand from scratch). Some even reported their issues to get fixed via a software update.
So it seems to be connected to hardware (= replacement device) and/or software simultaneously (=fix via reset).
Strange this is since there are also numerous reports of Samsung owners that upgraded to A12 about random reboots. So it might even be something Android 12 related, or it's just Samsung also implementing similar bugs without it being A12 related (unlikely, since the reports seem to be centered around people using the new A12 update).
I also had the random reboot problem (~ 6 times a day, when doing nothing, it just rebooted when the phone layed on the table in idle). I wasn't able to fix it via a reset, so I got a replacement device.
I also have the "random" reboot problem on my Pixel 3 since upgrading to Android 12 (never had any issues all the years I've been using that phone), so that issue is clearly caused by A12, but I haven't troubleshot it/ tried to solve it, since I don't actively use the phone currently.
Aside from trying a factory reset and minding the backup issue (especially backups that you got from phones that did NOT have Android 12), there is not much more that you can do (ofc you could also use the Pixel repair/android flash tool to do a "clean" install of Android on your phone). Next step would be to contact Google.

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