Hello guys,
Just bought a Nexus 5x from someone and i can't assign my email,always telling me to use the previous owner mail.The former owner said he reseted the phone from the google account not from the phone itself.From what i read online a security measure has triggered on my phone and i can't do anything about it....he even game me his email/password to use,but that doesnt work eighter.
Is there nothing i can do but wait 3 days?Will i be able to add my email after those 3 days expire?
When did the countdown start?The moment he reseted the phone?He reseted the phone on tuesday night so i need to wait untill friday night for 3 days to pass,but he changed the password to the email today.Will any of this have an impact?
Thank you!
florin22xxl said:
Hello guys,
Just bought a Nexus 5x from someone and i can't assign my email,always telling me to use the previous owner mail.The former owner said he reseted the phone from the google account not from the phone itself.From what i read online a security measure has triggered on my phone and i can't do anything about it....he even game me his email/password to use,but that doesnt work eighter.
Is there nothing i can do but wait 3 days?Will i be able to add my email after those 3 days expire?
When did the countdown start?The moment he reseted the phone?He reseted the phone on tuesday night so i need to wait untill friday night for 3 days to pass,but he changed the password to the email today.Will any of this have an impact?
Thank you!
Click to expand...
Click to collapse
that all sounds a bit strange ... anyway, did you try to hard reset the phone in recovery? after that you should be able to setup the phone for the first use again.
here's a howto for the hard factory reset in recovery: http://www.hardreset.info/devices/lg/lg-nexus-5x-north-america/
ulxerker said:
that all sounds a bit strange ... anyway, did you try to hard reset the phone in recovery? after that you should be able to setup the phone for the first use again.
here's a howto for the hard factory reset in recovery: http://www.hardreset.info/devices/lg/lg-nexus-5x-north-america/
Click to expand...
Click to collapse
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
florin22xxl said:
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
Click to expand...
Click to collapse
The security feature is called FRP, factory reset protection.
There may be other ways to bypass it but the surefire way is to use the TOT method to completely reflash the phone.
Sent from my Nexus 5X using Tapatalk
---------- Post added at 02:59 PM ---------- Previous post was at 02:48 PM ----------
The thread for flashing the TOT is a pain to find so I'll share the link...
http://forum.xda-developers.com/showthread.php?t=3251740
Sent from my Nexus 5X using Tapatalk
florin22xxl said:
Yes i did hard reset still the same.In the "safe mode" it says "Device Locked'.I think the problem originated when he reseted the phone from his google account,instead of phone settings....i guess this is used to lock the phone?Thats why its always asking me for the original gmail account.
Only the original gmail account can unlock it?He previous owner gave me the account today to try,but it didnt work...im confused.
Click to expand...
Click to collapse
When you reset a phone you need to get rid of pin/pattern/password or it will trigger factory reset protection which forces you to install using the account that the phone was originally installed under.
Now if that account changes their password, then there will be a 72hr lockout. Everytime you try to install it will reset the 72hr counter.
I don't believe you can install even with original account/password until the counter has run its course.
Perhaps LGUP will work as mentioned above.
Someone posted this. I don't know if it works.
https://www.youtube.com/watch?v=isDD5LqLG6c
Related
Hi
So I changed the PIN on my tablet and forgot it. Now I am trying to get in and I cant, I assumed there would be an option to log in with my Google account, but I do not see that option anywhere. There is no forgot password button like most phones for some reason. Is there no option for this at all on this tablet? I've already entered the incorrect PIN 60 times, hoping it would pop up asking me to enter my Google account info but no luck. Is factory resetting the tablet really the only way to get in now??!
vuga said:
Hi
So I changed the PIN on my tablet and forgot it. Now I am trying to get in and I cant, I assumed there would be an option to log in with my Google account, but I do not see that option anywhere. There is no forgot password button like most phones for some reason. Is there no option for this at all on this tablet? I've already entered the incorrect PIN 60 times, hoping it would pop up asking me to enter my Google account info but no luck. Is factory resetting the tablet really the only way to get in now??!
Click to expand...
Click to collapse
Yep. Factory reset is the only option left.
Sent from my SM-P600 using Tapatalk
Company owned SM-P605, pin forgotten by employee, I've already tried Odin with stock rom that worked fine (just replaced the Samsung Boot logo with the telco's one) but it is still asking for PIN!
It's not rooted, and I wouldn't want to, how do you FDR with Odin?
Thanks,
P.
pnmcosta said:
Company owned SM-P605, pin forgotten by employee, I've already tried Odin with stock rom that worked fine (just replaced the Samsung Boot logo with the telco's one) but it is still asking for PIN!
It's not rooted, and I wouldn't want to, how do you FDR with Odin?
Thanks,
P.
Click to expand...
Click to collapse
Did you find a way to unlock?
Nah, mate did it in the end. It is possible. I didn't ask how tho.
So, I did a reset on my Zenphone 2 phone, and it will not let me sign in at all. it just says enter the originally accounts info and I did with mine and it will not work and it has been the original email since I have owned this phone. This is my first time tripping this stupid, protection. I can't use my phone and my Asus tablet is locked out for 24 hours. I didn't know that resetting your google password was going to make your phone useless. Any, help would be appreciated. Thanks. Yes, I have been looking all night to find something that will work and nothing so far.
asheehanjr said:
So, I did a reset on my Zenphone 2 phone, and it will not let me sign in at all. it just says enter the originally accounts info and I did with mine and it will not work and it has been the original email since I have owned this phone. This is my first time tripping this stupid, protection. I can't use my phone and my Asus tablet is locked out for 24 hours. I didn't know that resetting your google password was going to make your phone useless. Any, help would be appreciated. Thanks. Yes, I have been looking all night to find something that will work and nothing so far.
Click to expand...
Click to collapse
reboot phone in fastboot mode. unlock bootloader. install twrp. then enter twrp and go to advanced. use file explorer the go to "/ " find factory folder and delete anti theft.file. then wipe cache and dalvik cache and reboot
---------- Post added at 03:59 PM ---------- Previous post was at 03:57 PM ----------
asheehanjr said:
So, I did a reset on my Zenphone 2 phone, and it will not let me sign in at all. it just says enter the originally accounts info and I did with mine and it will not work and it has been the original email since I have owned this phone. This is my first time tripping this stupid, protection. I can't use my phone and my Asus tablet is locked out for 24 hours. I didn't know that resetting your google password was going to make your phone useless. Any, help would be appreciated. Thanks. Yes, I have been looking all night to find something that will work and nothing so far.
Click to expand...
Click to collapse
reboot phone in fastboot mode. unlock bootloader. install twrp. then enter twrp and go to advanced. use file explorer the go to "/ " find factory folder and delete anti theft.file. then wipe cache and dalvik cache and reboot. if still same then flash raw firmware.
Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset"
Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset" even though I have reset/wiped the device.
What can i do to help them?
The device was sent on the latest OxygenOS.
Thank you so much in advance.
I believe you would need to login to the phone.
The bypass menu only comes up if you reset with either a screen lock active or a google account on the device when you reset.
I am sure when it first came out there was a way around messing with the keyboard or something, but I am unsure if this was patched or not?
this is a google security feature - you need to log into the phone.
best way to do this might be to have them log into the phone and immediately change your account passwords afterwards. not sure what else
byAidan said:
Please help - Sold OnePlus 3 on eBay - Buyer is stuck on "This device was reset" even though I have reset/wiped the device.
What can i do to help them?
The device was sent on the latest OxygenOS.
Thank you so much in advance.
Click to expand...
Click to collapse
Why don't you tell them to turn off the phone, power + volume down, select forgot password and wipe the device? That should be enough to get rid of all previous account data
Sent from my ONEPLUS A3000 using Tapatalk
Wipe the internal storage . Click thanks if helped
Harry Holloway said:
Wipe the internal storage . Click thanks if helped
Click to expand...
Click to collapse
Renosh said:
Why don't you tell them to turn off the phone, power + volume down, select forgot password and wipe the device? That should be enough to get rid of all previous account data
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Click to collapse
This system uses a special partition to "flag" the device as protected from factory resets. These will not work.
2x4 said:
this is a google security feature - you need to log into the phone.
best way to do this might be to have them log into the phone and immediately change your account passwords afterwards. not sure what else
Click to expand...
Click to collapse
I work retail and return phones every day; we NEED to remove the accounts before wiping the device, or else the only reasonable way after wiping the device is logging into the account. 2x4 is right.
ABotelho23 said:
This system uses a special partition to "flag" the device as protected from factory resets. These will not work.
I work retail and return phones every day; we NEED to remove the accounts before wiping the device, or else the only reasonable way after wiping the device is logging into the account. 2x4 is right.
Click to expand...
Click to collapse
Exactly the system, wipe the device by flashing Open Beta or unlock the bootloader and flash a custom ROM and wipe everything, reload stock recovery, wipe everything then sideload 4.1.6.
Working retail you can't play around with phones the same as I would with my own phone so you're dealing in a completely different environment.
There are options in place in case someone messes up its not unrecoverable
Sent from my ONEPLUS A3000 using Tapatalk
Renosh said:
Exactly the system, wipe the device by flashing Open Beta or unlock the bootloader and flash a custom ROM and wipe everything, reload stock recovery, wipe everything then sideload 4.1.6.
Working retail you can't play around with phones the same as I would with my own phone so you're dealing in a completely different environment.
There are options in place in case someone messes up its not unrecoverable
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Will not be able to unlock the bootloader anymore, it needs to be enabled in the OS. If it's not already unlocked it's not going to be.
I also doubt flashing stock OOS would remove the FRP, that would kind of defeat the purpose of having FRP in the first place if you could just go to the OEM's website and flash something in 5 mins.
Why not simply use the unbrick tool? That should return the phone in a factory-like state.
Sent from my ONEPLUS A3003 using Tapatalk
1) Check this article to see if you can remotely remove the device from your end (never tried this myself): https://help.ting.com/hc/en-us/articles/205666168-Removing-Android-Activation-Lock
2) Assuming your account is not full of sensitive data, change your Google password temporarily and give it to the buyer (may be easier to call or live chat them if possible). Once they get in, change your password back. Not exactly safe, I probably wouldn't do this myself. If you do be sure to take caution- 2 step your account after, force log out all devices to your account.
3) Cough up the shipping cost to return the item and try to sell it again. Unfortunately you would have to pay the return fee + lose the original shipping fee.
TIP: Before selling a device, DO NOT factory reset it then box it up without turning it on. Factory reset, THEN test to be sure it goes to the home screen and working properly. You can then reset it again or sell it at the home screen after skipping the setup steps.
For reference to others reading this thread - always REMOVE your accounts BEFORE factory reset of your devices prior to selling to avoid this issue.
There are lots of ways to bypass this on YouTube. I actually did it yesterday. I had to unlock a tablet. If adb is enabled, it's piece of cake.
Hello.
A few weeks ago my wife forgot her pin to unlock phone, there was no other choice than just reset phone to factory settings via stock recovery.
Eveything was nice until phone wanted me to log into the previous google account that was used before erasing everything. My wife dont remember password and login either. She created it while ago just to use the phone.
Ive got no warranty for it as I bought it used.
Is there anyway to bypass that security? Otherwise phone cant be used again.
Thank you.
Try this... maybe? https://www.youtube.com/watch?v=uYS8Y3mt0f0
Read the description
ShaDisNX255 said:
Try this... maybe? https://www.youtube.com/watch?v=uYS8Y3mt0f0
Read the description
Click to expand...
Click to collapse
This video does not help me but I found another one which let me make my way thought security.
https://www.youtube.com/watch?v=YvEb_UD1cBc
Thanks for idea!
Zwijam_Dywan said:
This video does not help me but I found another one which let me make my way thought security.
https://www.youtube.com/watch?v=YvEb_UD1cBc
Thanks for idea!
Click to expand...
Click to collapse
Whoa, you taught me something new today :good:
It's kind of a shame it's specific to the J2 Prime phone, I wonder if there are other methods for other phones similar to this
There is a method of launching a shortcut to settings via an app installation from otg at time of setup. That works.
So I finally have just given up on this phone. I would like to factory reset it but it keeps asking me for my mi account password. When I put it in it says that isnt the valid password. Reset the password and tried again same issue.
The problem is I have a chinese rom and cant log into my mi account because of the phone region lock. Does anyone know any way that I can factory reset and fully wipe this phone before I sell it off to someone else.
lostpunkrock said:
So I finally have just given up on this phone. I would like to factory reset it but it keeps asking me for my mi account password. When I put it in it says that isnt the valid password. Reset the password and tried again same issue.
The problem is I have a chinese rom and cant log into my mi account because of the phone region lock. Does anyone know any way that I can factory reset and fully wipe this phone before I sell it off to someone else.
Click to expand...
Click to collapse
Can you share screen shot of your phone
ProStarMY said:
Can you share screen shot of your phone
Click to expand...
Click to collapse
Yeah so i go into settings/mydevice/factory reset.
Im asked to put in my pin
Then they ask for my mi account password.
No matter what it always fails. I can use the change password option and change it via email but it doesnt have an effect on anything. It still wont let me in.
Just a heads up im on chinese firmware and joyui 12 20.11.10
lostpunkrock said:
Yeah so i go into settings/mydevice/factory reset.
Im asked to put in my pin
Then they ask for my mi account password.
No matter what it always fails. I can use the change password option and change it via email but it doesnt have an effect on anything. It still wont let me in.
Just a heads up im on chinese firmware and joyui 12 20.11.10
Click to expand...
Click to collapse
Have you sync your mi account? No need to bind the black shark account skip that as soon you finish bind with mi account.afterthat doing that you need format them through recovery mode but as soon the phone back to system load the phone will ask for the activation of mi account.
Did you resolve this? And what country you from?
Yeah I finally got through. For some strange reason I had two black shark accounts on the phone. One tied to my email and one to my local number (idk how that happened since the only option was the chinese area code). Phone has been factory reset and packed away in the box it came with. Where it will stay until i get it sold.
lostpunkrock said:
Yeah I finally got through. For some strange reason I had two black shark accounts on the phone. One tied to my email and one to my local number (idk how that happened since the only option was the chinese area code). Phone has been factory reset and packed away in the box it came with. Where it will stay until i get it sold.
Click to expand...
Click to collapse
Don't sell it...try unlock bootloader then install global rom ...not global beta but legit global rom through TWRP recovery.