Hello,
I have an unmodified, unrooted 1. Gen Fire TV which today wanted to update to the newest Firmware. After Reboot the Device shows "Optimizing storage and apllications" forever (waited about 2 Hours). There were just a handfull of Apps installed.
Is there any way of unbricking the Device? I only found Infos about rooted Devices with Custom-Recovery, but mine is Stock.
Unfortunately the Device is out of Warranaty
Regards
Daniel
cyablo said:
Hello,
I have an unmodified, unrooted 1. Gen Fire TV which today wanted to update to the newest Firmware. After Reboot the Device shows "Optimizing storage and apllications" forever (waited about 2 Hours). There were just a handfull of Apps installed.
Is there any way of unbricking the Device? I only found Infos about rooted Devices with Custom-Recovery, but mine is Stock.
Unfortunately the Device is out of Warranaty
Regards
Daniel
Click to expand...
Click to collapse
Daniel, you get anywhere with your fire tv? i have one with the exact same issue as yours.
Thanks
wickywicky said:
Daniel, you get anywhere with your fire tv? i have one with the exact same issue as yours.
Thanks
Click to expand...
Click to collapse
No, it's still bricked, but after hard Conversations with Amazon and a lot of patience, I've got it replaced by Amazon.
cyablo said:
No, it's still bricked, but after hard Conversations with Amazon and a lot of patience, I've got it replaced by Amazon.
Click to expand...
Click to collapse
My issue is i bought this in the USA when it was first released. Amazon.co.uk are unwilling to help and amazon.com just go round in circles. Its like they have never seen this issue before and dont know what to do.
Il keep trying, hopefully get somewhere.
Thanks
wickywicky said:
My issue is i bought this in the USA when it was first released. Amazon.co.uk are unwilling to help and amazon.com just go round in circles. Its like they have never seen this issue before and dont know what to do.
Il keep trying, hopefully get somewhere.
Thanks
Click to expand...
Click to collapse
They told me for about 2 Weeks they are investigating, then they told me they have more Customers with the same Problem but cannot solve it and offered me a 15 EUR Discount on a new Fire TV, because mine is out of Warranty. As I refused their noble Offer and made clear, that this is their fault, not mine and demanded on a replacement, they finaly send me a new 1. Gen Box.
Related
I was just trying to root my friend's mom's kindle fire and install a new rom and now there is a purple line on the screen. Honestly I didn't check beforehand if there was anything wrong with the screen and his mom is asleep so we don't know if it might've already been there or not.
Couldn't some part of rooting,installing twrp, installing jb, gapps etc have messed up the screen? If so, is there a fix? I tried restoring to stock but the line is still there.
Did I screw up her kindle?! :crying:
I hope you checked with her before modifying her device as its not cool to modify someone's device if they don't wish it to be done. If I was her I would be much more perturbed at that than a purple line, its called respect for other people's property... so I hope you guys had permission.
That being said, I don't see how flashing dev apps or custom Rom to it could possibly cause something like this. Have you tried holding down the power button for 20 seconds to do a hard reboot? You could also try doing a factory reset through the stock os to ensure that it is indeed not a software issue. If all else fails return it to stock as it may still be under warranty to ship it back.
Also you did check to make sure it was a first gen before flashing right?
This post should be in q&a section as well...
Sent from my Amazon Kindle Fire using xda app-developers app
Never heard of such problem. Maybe hardware problems.
Sent from my Amazon Kindle Fire using Tapatalk 2
Let me preface by saying I'm not a 12 year old who stole my friend's mom's kindle.
I have rooted 2 other kindles and never had an issue and I of course was asked to do this.
I did a hard reboot didn't help anything.
I restored the stock os and it is still there.
I did a search and someone posted about this problem once in the Kindle Fire Utility thread but it doesn't look like anyone ever responded to it.
http://forum.xda-developers.com/showthread.php?t=1399889&page=105
My friend says his mom has bad vision so it's possible she never noticed it but I dunno, I honestly didn't even turn look at the screen I just went right to rooting it.
Any more help would be greatly appreciated.
If I can't fix it I will just try and get amazon to replace it. Question: I own a kindle fire as well. If I tell them this one is mine and send it back to them will they replace it or notice it's not the one I bought? I could ask my friend's mom to do it but I'd rather do it to save her the trouble.
Did you just restore the stock os or did you flash stock? Where is the purple line located?
Thepooch said:
Did you just restore the stock os or did you flash stock? Where is the purple line located?
Click to expand...
Click to collapse
I restored to stock following the instructions in the restore stock thread using the file from amazon. The line is about 25% down from the top of the screen.
So no more fff and twrp? Sounds more hardware related than software. Is it still in warranty? Rather than a dead pixel it seems more like a string of bad pixels. Pretty good chance it was already there. Do a factory reset if it is to be returned.
Thepooch said:
So no more fff and twrp? Sounds more hardware related than software. Is it still in warranty? Rather than a dead pixel it seems more like a string of bad pixels. Pretty good chance it was already there. Do a factory reset if it is to be returned.
Click to expand...
Click to collapse
Thanks that makes me feel better. There might have been something wrong with how I rooted it but I don't see why that would mess up the screen.
I am going to find out tomorrow if I can return it.
Do you think that if I've bought a kindle but I try and return a different one that amazon will notice?
Amazon is only selling 2nd gen. devices from now on. I think they would notice. If you send back a 1st gen. device they will try to replace it with a 1st gen. till they run out.
Thepooch said:
Amazon is only selling 2nd gen. devices from now on. I think they would notice. If you send back a 1st gen. device they will try to replace it with a 1st gen. till they run out.
Click to expand...
Click to collapse
Well that would be fine. I bought and have a first gen that works fine. Got it back in march. Although I bought it refurbed from amazon.
If I could return this one and tell them it was mine that would be perfect. Not sure what the return policy on a refurb is though.
I think you still have the issue of a serial number.
So they know the serial number of the kindle they sold me and they will check it? Damn, I was hoping I could get away with it.
I'll check with my friend's mom to see if she can try getting it replaced.
I believe they do and they will 200$ is 200$.
The serial number in the device is listed on your account at Amazon.com, no chance of slipping it past them
Sent from my Amazon Kindle Fire using xda app-developers app
hi there. I have somehow managed to brick my fire tv that had rbox cwm mod on it. I have tried numerous times to repair it using the alt-printscreen-i method without any luck other than the unit rebooting to indicate keyboard is recognised. I just get a constant white amazon logo on boot up. This is a u.s purchased fire tv that I own in the uk. was just curious to see if anyone of you clever folk out there would like to take a look at the unit and see if it can be recovered for me before I throw it out
am willing to post with the idea if it can be fixed I'd obviously pre-pay for return postage.
anyway, just thought I'd enquire as I've given up trying
paul
Paul1672 said:
hi there. I have somehow managed to brick my fire tv that had rbox cwm mod on it. I have tried numerous times to repair it using the alt-printscreen-i method without any luck other than the unit rebooting to indicate keyboard is recognised. I just get a constant white amazon logo on boot up. This is a u.s purchased fire tv that I own in the uk. was just curious to see if anyone of you clever folk out there would like to take a look at the unit and see if it can be recovered for me before I throw it out
am willing to post with the idea if it can be fixed I'd obviously pre-pay for return postage.
anyway, just thought I'd enquire as I've given up trying
paul
Click to expand...
Click to collapse
If your able to boot to amazon logo did you try remote sequence to factory reset (back button and right arrow for 15 sec
Thanks for the advice mate.
Gave it a go but unfortunately I had no luck
Surely someone out there fancies having a go at fixing it??
Paul
Let us know if you manage to get this fixed mate, in the same boat as you!
Amazon will accept a return and replacement, but I'd have to ship to the US, and collect from a US address!
Cheers
Quick update, a very kind forum member was able to repair my bricked fire tv and I've just received it and its better than ever... Cannot believe how chuffed I am that somebody can be so kind as to help me out
What a fantastic forum.
Paul
Paul1672 said:
Quick update, a very kind forum member was able to repair my bricked fire tv and I've just received it and its better than ever... Cannot believe how chuffed I am that somebody can be so kind as to help me out
What a fantastic forum.
Paul
Click to expand...
Click to collapse
This is great news, any idea how the member fixed it? Would it be possible to share the member ID or something if the member is ok with it.
thank you
Will clear it with him first but he also rooted my uk fire tv via the hardware method discussed on here... Can't recommend the guy highly enough... An absolute legend in my eyes
I believe the guy opened it up and flashed the boot and system files onto it to restore it... He also installed Rbox boot menu and latest custom rom for me...
I
Ill start from the begging. I rooted my amazon fire phone 2 weeks ago and installed xposed installer for an sdk 19 since the fire phone runs on update 4.6.1. All i installed from xposed was mock mock locations, pokemon go controller and an ad blocker. I rooted it with kingroot. Everything was running smoothly until today July 30th while i was messing around in snapchat my phone reset and started looping on the logo. I hardreset my phone and tried to factory reset it and i managed to factory reset it, but the phone kept looping on the logo. fearing id have low battery to try sideloading I decided to plug my phone to my wall charger and it worked and the phone booted up as normal, but whenever i take the charger off it goes back to looping on the logo and i have to newly factory reset it and plug it in to the wall charger for it to work again. I just now uninstalled kingroot and changed it with super sume and unrooted my fire phone , but it was to no avail, I dont want to admit im stuck, but Im running out of ideas, at most that think 9i can do is side load a stock adb for fire phone , but i have no idea where to properly do this, id appreciate some help
Deathapple66 said:
Ill start from the begging. I rooted my amazon fire phone 2 weeks ago and installed xposed installer for an sdk 19 since the fire phone runs on update 4.6.1. All i installed from xposed was mock mock locations, pokemon go controller and an ad blocker. I rooted it with kingroot. Everything was running smoothly until today July 30th while i was messing around in snapchat my phone reset and started looping on the logo. I hardreset my phone and tried to factory reset it and i managed to factory reset it, but the phone kept looping on the logo. fearing id have low battery to try sideloading I decided to plug my phone to my wall charger and it worked and the phone booted up as normal, but whenever i take the charger off it goes back to looping on the logo and i have to newly factory reset it and plug it in to the wall charger for it to work again. I just now uninstalled kingroot and changed it with super sume and unrooted my fire phone , but it was to no avail, I dont want to admit im stuck, but Im running out of ideas, at most that think 9i can do is side load a stock adb for fire phone , but i have no idea where to properly do this, id appreciate some help
Click to expand...
Click to collapse
I had same issue few weeks ago. it seems that has nothing to do with root or xposed but battery. I solved by replacing my fire phone battery.
Regards,
try updating to 4.6.6, or using a custom rom to see if its Stock related :/ really hope it's not your battery but I've had my weird days with this phone and some of the things i thought was hardware related turned out to be software.
romario3600 said:
try updating to 4.6.6, or using a custom rom to see if its Stock related :/ really hope it's not your battery but I've had my weird days with this phone and some of the things i thought was hardware related turned out to be software.
Click to expand...
Click to collapse
I had 4.6.6 while having this issue :c
cramosa said:
I had same issue few weeks ago. it seems that has nothing to do with root or xposed but battery. I solved by replacing my fire phone battery.
Regards,
Click to expand...
Click to collapse
Yeah, that seems to actually be the problem, considering ive tried everything regarding softwear the only thing i can think of is the fact that i could possibly fry an egg on my phone. It overheated a lot and that was before I rooted it. How'd you get the battery replaced though? I cant find any disassembly tools online.
Battery replacement
Deathapple66 said:
Yeah, that seems to actually be the problem, considering ive tried everything regarding softwear the only thing i can think of is the fact that i could possibly fry an egg on my phone. It overheated a lot and that was before I rooted it. How'd you get the battery replaced though? I cant find any disassembly tools online.
Click to expand...
Click to collapse
There is a video in youtube that shows how to do it. I bought the replacement battery in Amazon and a set of T screwdrivers
Battery
Tools
What's the price of fire phone battery?
cramosa said:
There is a video in youtube that shows how to do it. I bought the replacement battery in Amazon and a set of T screwdrivers
Battery
Tools
Click to expand...
Click to collapse
What's the price of fire phone battery?
haseebnazir said:
What's the price of fire phone battery?
Click to expand...
Click to collapse
Amazon UK is £12
Thank you
Sweep29 said:
Amazon UK is £12
Click to expand...
Click to collapse
Thankyou
haseebnazir said:
Thankyou
Click to expand...
Click to collapse
22 USD in America
My Shield running stock 6.2 with stock recovery started bootlooping. I was literally watching Netflix the night before and in the morning it was looping. It shows the Nvidia logo and then there is a video glitch and it loops. I can only boot into safe mode. I tried wiping and flashing the official recovery ROM via fastboot. I tried rolling back to 6.1 and then the 6.3 preview build. No dice. I'm guessing some kind of video driver issue. I have not been able to find anyone having the same issue. Any ideas?
I think I have the same issue.
I have the Nvidia Shield TV 16GB (2017), latest update installed (not roorted).
Plugged it in it worked the whole evening, turned it off, turned on in the morning and it started bootlooping. It is showing the Nvidia Shield logo, stays on it then reboots. Once in a while it actually goes trough and boots till the end, and the strange thing is that, if it manages to boot in to the OS, it works like charm, basically I need to keep that thing forever On, if I power it off, it is bootlooping again.
I got this thing brand new, sealed in the package from eBAY and can not return it to Nvidia, for replacement, so I at least need to understand if this is a software issue or hardware.
If anyone have any idea pleas respond.
Thank you and Happy New Year
Haik0 said:
I got this thing brand new, sealed in the package from eBAY and can not return it to Nvidia, for replacement, so I at least need to understand if this is a software issue or hardware.
Click to expand...
Click to collapse
Don't screw around, just return it to the eBay seller instead and get a replacement.
SimonTS said:
Don't screw around, just return it to the eBay seller instead and get a replacement.
Click to expand...
Click to collapse
I concur, return it, what you are experiencing is definitely not normal, also just my two cents if you got it brand new sealed on ebay aren't you on nvidias warranty?
I don't honestly, I don't have an invoice or any purchase papers or information, to provide to Nvidia for return. You think I should still contact Nvidia?
Btw, I can't return this anymore. Now just need to figure out what to do with it. If it's a software issue maybe i can re-flash the bootloader, recovery or everything. Or if it's a known hardware issue then, that's it.
Your contract isn't with Nvidia, it's with the seller on eBay.
Why can't you just return it to them, or is there something else you're not telling us?
Haik0 said:
I don't honestly, I don't have an invoice or any purchase papers or information, to provide to Nvidia for return. You think I should still contact Nvidia?
Btw, I can't return this anymore. Now just need to figure out what to do with it. If it's a software issue maybe i can re-flash the bootloader, recovery or everything. Or if it's a known hardware issue then, that's it.
Click to expand...
Click to collapse
if its brand new all the info you need is on the box as far as your invoice why cant you go to your ebay account and print out a invoice? Return to ebay seller or rma with nvidia if its brand new, their rma policy is excellent as well as their customer service
I bought a used 'New' Fire TV Stick on eBay. I found it wouldn't register to my account, and amazon told me the device was replaced by them (hence the seller had it spare) and is now blocked by their servers and won't be able to be registered to an account ever again. I got a refund through paypal, so all is well.
It still powers on, but it won't let me even get to the homescreen without a problem message...
Is there any way this can be flashed to just run android? I'd love it to just be a kodi stick. Can I avoid Amazon's servers at all?
It seems a shame for a neat piece of working tech to be thrown away if it is still technically working.
Any way I can make this work?
Thanks
Ben-B said:
I bought a used 'New' Fire TV Stick on eBay. I found it wouldn't register to my account, and amazon told me the device was replaced by them (hence the seller had it spare) and is now blocked by their servers and won't be able to be registered to an account ever again. I got a refund through paypal, so all is well.
It still powers on, but it won't let me even get to the homescreen without a problem message...
Is there any way this can be flashed to just run android? I'd love it to just be a kodi stick. Can I avoid Amazon's servers at all?
It seems a shame for a neat piece of working tech to be thrown away if it is still technically working.
Any way I can make this work?
Thanks
Click to expand...
Click to collapse
Yes,
You can unlock and install lineage
Unlock-
https://forum.xda-developers.com/fire-tv/development/unlock-fire-tv-stick-2nd-gen-tank-t3907002
Lineage 12.1-
https://forum.xda-developers.com/fire-tv/development/tank-lineageos-12-1-t3961110
I have seen a few people get work around to get some apps to work in fireOS after unlocking, but i would have to search wider to find it.
Michajin said:
Yes,
You can unlock and install lineage
Unlock-
https://forum.xda-developers.com/fire-tv/development/unlock-fire-tv-stick-2nd-gen-tank-t3907002
Lineage 12.1-
https://forum.xda-developers.com/fire-tv/development/tank-lineageos-12-1-t3961110
I have seen a few people get work around to get some apps to work in fireOS after unlocking, but i would have to search wider to find it.
Click to expand...
Click to collapse
Yes sorry if this is slightly off topic, I had a blacklisted kindle Jem, and got it unlocked rooted and custom rom flashed. There is actually a slight advantage also (in my case with the kindle) this being the fact that you don't need to worry about Ota updates if running rooted stock.