Can't unlock network despite having code! - One (M8) Q&A, Help & Troubleshooting

I bought a second hand HTC ONE M8 recently. It was previously locked to a Swedish Carrier (called "3").
When I insert a SIM card from another carrier, a window pops up right after I enter the PIN code, asking me to type in a code to unlock the network.
The code I have, but whenever I type it in and hit "unlock", the phone gets stuck at "requesting network code. Very much like in this post:
http://forum.xda-developers.com/showthread.php?t=2791553
The phone has a Play Edition ROM, which is not the original. Some say that a solution is to revert back to stock ROM, but I'm not sure how.
Anyone has any other ideas? Google searches yield surprisingly few good results.

Yeah .. usually you need to revert back to non-rooted stock then only you can use the unlock code.
Post fastboot getvar all result (without serial & imei no.) then we'll see the next step to take.
Read this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4

ckpv5 said:
Yeah .. usually you need to revert back to non-rooted stock then only you can use the unlock code.
Post fastboot getvar all result (without serial & imei no.) then we'll see the next step to take.
Read this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4
Click to expand...
Click to collapse
Thank you for answering.
I tried the link but I never managed to get HTC Sync Manager to recognize the phone.
fastboot getvar all only yields "waiting for device". What could be wrong? I've tried multiple ways of installing drivers manually, but to no avail.

You need to put the device on bootloader/fastboot mode to run fastboot command.
Read again the link given, you're supposed to uninstall htc sync manager and also you need to install adb/fastboot

ckpv5 said:
You need to put the device on bootloader/fastboot mode to run fastboot command.
Read again the link given, you're supposed to uninstall htc sync manager and also you need to install adb/fastboot
Click to expand...
Click to collapse
Alright, here we go! Thank you so much!
C:\Users\Johan>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.A13G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 5.07.1700.14
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 11459804
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.110s

This will involve many steps as I don't see any RUU for this carrier ...
1. You need to install 6.13.771.4 firmware.zip
Download the fw_6.13.771.4.zip from post #5 in my backup thread and read how to install the firmware. You can skip the relock bootloader part as you have a S-Off device.
Leave it unlocked .. can you confirm current status .. the booloader is unlocked or locked or relocked ?
2. Install TWRP the latest version 3.0.2-0 ... link to download on post #1 in same thread
3. Restore 6.13.771.4 backup that you can download on post #3 - read how-to on post #1
4. run the unlock code

ckpv5 said:
This will involve many steps as I don't see any RUU for this carrier ...
1. You need to install 6.13.771.4 firmware.zip
Download the fw_6.13.771.4.zip from post #5 in my backup thread and read how to install the firmware. You can skip the relock bootloader part as you have a S-Off device.
Leave it unlocked .. can you confirm current status .. the booloader is unlocked or locked or relocked ?
2. Install TWRP the latest version 3.0.2-0 ... link to download on post #1 in same thread
3. Restore 6.13.771.4 backup that you can download on post #3 - read how-to on post #1
4. run the unlock code
Click to expand...
Click to collapse
I can confirm it is unlocked. I started following the steps in post #1, but can't seem to complete step 5. I try to make a backup of the boot, but when I do, several red errors in the log appears. All of them starts with
Failed to/Unable to mount '/cache, /data, /carrier (invalid argument).
What might cause these errors?

Forgot to write more on item 2.
Install TWRP the latest version 3.0.2-0 ... link to download on post #1 in same thread
Because you're converting back to Sense from GPE ... you need to do these before you can proceed to item 3.
In TWRP - select wipe - Format data - type yes
Once it is done doing its stuff, use back button select reboot - recovery
Now you can proceed item 3.

ckpv5 said:
Forgot to write more on item 2.
Install TWRP the latest version 3.0.2-0 ... link to download on post #1 in same thread
Because you're converting back to Sense from GPE ... you need to do these before you can proceed to item 3.
In TWRP - select wipe - Format data - type yes
Once it is done doing its stuff, use back button select reboot - recovery
Now you can proceed item 3.
Click to expand...
Click to collapse
That worked fine.
Now I'm stuck at number 9 instead. When I press "Restore" in the TWRP menu, I don't have anything to select.
Also, what looks more right?
Computer\HTC One_M8\Internal Storage\0\TWRP\BACKUPS\SH45FWM04430\2016-08-18--10-23-37_MRA58K.H14_release-keys\6.13.771.4
or
Computer\HTC One_M8\Internal Storage\0\TWRP\BACKUPS\SH45FWM04430\6.13.771.4
Doesn't seem to make a difference anyway though.

The second one but without \0\
Should read Computer\HTC One_M8\Internal Storage\TWRP\BACKUPS\SH45FWM04430\6.13.771.4
Try redo the backup of boot ... then it will write correct location Computer\HTC One_M8\Internal Storage\TWRP\BACKUPS\SH45FWM04430\xxxxxxxxx
After redo the backup ... select Restore and check whether TWRP can see the folder that you backup. If yes, now you have correct location
Instead of transferring the 6.13.771.4 folder, you also can copy the contents of the 6.13.771.4 folder (there should be 8 items) to Internal Storage\TWRP\BACKUPS\SH45FWM04430\xxxxxxxxx and replace the contents when asked by windows

ckpv5 said:
The second one but without \0\
Should read Computer\HTC One_M8\Internal Storage\TWRP\BACKUPS\SH45FWM04430\6.13.771.4
Try redo the backup of boot ... then it will write correct location Computer\HTC One_M8\Internal Storage\TWRP\BACKUPS\SH45FWM04430\xxxxxxxxx
After redo the backup ... select Restore and check whether TWRP can see the folder that you backup. If yes, now you have correct location
Instead of transferring the 6.13.771.4 folder, you also can copy the contents of the 6.13.771.4 folder (there should be 8 items) to Internal Storage\TWRP\BACKUPS\SH45FWM04430\xxxxxxxxx and replace the contents when asked by windows
Click to expand...
Click to collapse
It worked! Thank you so much, you're a HTC wizard.

Mumfi said:
It worked!
Click to expand...
Click to collapse
Great :good:
I take it the network unlocked problem is now solved.
Thanks for the donation, highly appreciated

Related

[Q] Very Deep Problem...

Hey, guys, one day i was searching for Lollipop ROM for my HTC One M8, i had stock 4.4.3 and stock 4.4.3 firmware, after installing SkyDragon ROM i lost my Wi-Fi, i wanted to get back to full stock, but i have S-ON and Unlocked bootloader, idk which firmware and software i had because when i am running "getvar all" main version is blank, CID is HTC_059, i tried to restore nandroid backup for TWRP 2.22.707.4 and 2.22.707.3, TWRP gives unknown error, then i tried to fastboot old recoveries randomly, nothing helped, and the stock recoverie that possibly was on my htc says: "Device_CW_Install: No CW files. Skip cw installation. Write host_mode:0 done":crying: What can i do?
I also think that MID and CID changed during my manipulations, is that possible on S-ON Device?
MID & CID change is not possible with S-On
To confirm, run this command in fastboot mode - fastboot getvar all and post the result here (delete the serialno and imei no)
If HTC__059 then TWRP 2.22.707.4 and 2.22.707.3 are correct.
You mentioned unknown error .. please explain what error.
How do you restore the backup zip ? You are not supposed to install them but extract them on PC and transfer to your device TWRP/BACKUPS/serialno/folder
ckpv5 said:
MID & CID change is not possible with S-On
To confirm, run this command in fastboot mode - fastboot getvar all and post the result here (delete the serialno and imei no)
If HTC__059 then TWRP 2.22.707.4 and 2.22.707.3 are correct.
You mentioned unknown error .. please explain what error.
How do you restore the backup zip ? You are not supposed to install them but extract them on PC and transfer to your device TWRP/BACKUPS/serialno/folder
Click to expand...
Click to collapse
I extract them on the sd card, the twrp backup folder, then go to TWRP "Restore" and choose the folder where i extracted it, it just says FAILED. And here is the "getvar":
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147A1.09G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B11000
(bootloader) cidnum: HTC__059
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.061s
Please help!!!
1. change your TWRP to the latest version. What you have is very old, that is why you have that empty version-main.
2. use the TWRP to make a backup of boot then see where the backup goes ... your downloaded backup folder should go to the same directory ... or simply copy the content of downloaded backup to that boot backup folder.
Most of the time, the error is due to wrong directory.
Your getvar all confirmed that your CID & MID are correct for TWRP 2.22.707.4 or 2.22.707.3 .. it is better to use 2.22.707.3 backup first then do the necessary OTA up to the latest 3.32.707.9
ckpv5 said:
1. change your TWRP to the latest version. What you have is very old, that is why you have that empty version-main.
2. use the TWRP to make a backup of boot then see where the backup goes ... your downloaded backup folder should go to the same directory ... or simply copy the content of downloaded backup to that boot backup folder.
Most of the time, the error is due to wrong directory.
Your getvar all confirmed that your CID & MID are correct for TWRP 2.22.707.4 or 2.22.707.3 .. it is better to use 2.22.707.3 backup first then do the necessary OTA up to the latest 3.32.707.9
Click to expand...
Click to collapse
Thanks a lot, i will try that later and notify if that works! And at least what version should TWRP be? i used 2.7.0.
Use this one - http://forum.xda-developers.com/showpost.php?p=56478315&postcount=704
click on "built a quick version of 2.8.1.0 with the font issue fixed" to download
ckpv5 said:
Use this one - http://forum.xda-developers.com/showpost.php?p=56478315&postcount=704
click on "built a quick version of 2.8.1.0 with the font issue fixed" to download
Click to expand...
Click to collapse
Hey, so i moves the unziped folder to the twrp backups folder and when i try to restore the nandroid twrp says "Unable to mount /data" what should i do?
ckpv5 said:
Use this one - http://forum.xda-developers.com/showpost.php?p=56478315&postcount=704
click on "built a quick version of 2.8.1.0 with the font issue fixed" to download
Click to expand...
Click to collapse
Also i forgot to say that Hboot says Tampered and there is no OS.
I have the same problem, though with sense, s-off and and locked boot loader, had gpe installed but went back to sense because of the lack of being unable to move apps to SD..
Have no idea how to fix it, or what information I need to get help with it, just wanna return phone to 100% stock.
Geoffr86 said:
I have the same problem, though with sense, s-off and and locked boot loader, had gpe installed but went back to sense because of the lack of being unable to move apps to SD..
Have no idea how to fix it, or what information I need to get help with it, just wanna return phone to 100% stock.
Click to expand...
Click to collapse
Start with fastboot getvar all info (delete the serialno and imei no)
then many around here can give suggestions.
---------- Post added at 09:36 PM ---------- Previous post was at 09:32 PM ----------
Everest8872 said:
Hey, so i moves the unziped folder to the twrp backups folder and when i try to restore the nandroid twrp says "Unable to mount /data" what should i do?
Click to expand...
Click to collapse
That's something that never happen to me and not familiar with.
Have you try to restore only system and boot only ?
ckpv5 said:
Start with fastboot getvar all info (delete the serialno and imei no)
then many around here can give suggestions.
Click to expand...
Click to collapse
Thanks for quick reply, I'll do that when I have access to a PC, Unless it can be done via phone?
Everest8872 said:
Hey, so i moves the unziped folder to the twrp backups folder and when i try to restore the nandroid twrp says "Unable to mount /data" what should i do?
Click to expand...
Click to collapse
This issue crops up in TWRP from time to time. Did you update TWRP as ckpv5 suggested? Re-installing TWRP will sometimes make this error go away.
redpoint73 said:
This issue crops up in TWRP from time to time. Did you update TWRP as ckpv5 suggested? Re-installing TWRP will sometimes make this error go away.
Click to expand...
Click to collapse
yep!
ckpv5 said:
Start with fastboot getvar all info (delete the serialno and imei no)
then many around here can give suggestions.
---------- Post added at 09:36 PM ---------- Previous post was at 09:32 PM ----------
That's something that never happen to me and not familiar with.
Have you try to restore only system and boot only ?
Click to expand...
Click to collapse
YAY!!!! THAT WORKED!!! THANKS!!! I will make a donation asap!!!

[Q] HTC One M8 won't boot.

Some one please help me.
I have the HTC One M8 which I updated to Android 5.0.1 through OTA updates about 2 weeks ago.
Yesterday, I successfully unlocked the bootloader and rooted my device. I also have the TWRP Recovery v.2.7.0.2 installed.
Everything was working fine until after the root when I noticed that the internal storage had some kind of write protection on it. Like even the default "DCIM , ANDROID, Downloads etc... folders weren't there". I discovered the write protection on the internal storage when I tried to download a file using Chrome on the phone and it replied with "No SD Card".
Funny thing is apps from the Play Store were installing perfectly fine.
So I booted back into TWRP recovery and did a factory reset thinking I must've messed up while rooting.
After the factory reset when I try boot up my phone the Setup Wizard constantly crashes so I can't do anything.
My HTC One M8 is the international variant Model: 0P6B100.
Someone please help
1. Install the latest TWRP 2.8.5.0 or 2.8.4.0 (2.7.0.2 is damn too old and buggy)
2. In TWRP select Wipe - Format Data (you will lose all files in internal storage)
3. Reboot - you should be able to run the setup wizard
ckpv5 said:
1. Install the latest TWRP 2.8.5.0 or 2.8.4.0 (2.7.0.2 is damn too old and buggy)
2. In TWRP select Wipe - Format Data (you will lose all files in internal storage)
3. Reboot - you should be able to run the setup wizard
Click to expand...
Click to collapse
I installed TWRP 2.7.0.2 using All in one tool v2.0 by Hasoon2000. The tool needs usb debugging to be turned on which I can't turn on because I can't get past the setup wizard because it keeps crashing.
Is there a way to install it manualy using fastboot?
I thought so ... when I see TWRP 2.7.0.2 I can guess you use some outdated Toolkit.
Press & hold Volume up and power button until the screen turn off then quickly release both buttons and press & hold volume down button. This should get you to hboot. Press power once to go to bootloader.
If you don't have a proper ADB & fastboot installed, download Minimal ADB and Fastboot and install : http://forum.xda-developers.com/showthread.php?t=2317790
Download latest TWRP : http://techerrata.com/browse/twrp2/m8
Connect to PC and open a command prompt and run command fastboot devices and see any connection with PC, it will give your device serial no. if it does.
If yes, flash the TWRP : fastboot flash recovery NameofTWRP.img then do the above that I mentioned
ckpv5 said:
I thought so ... when I see TWRP 2.7.0.2 I can guess you use some outdated Toolkit.
Press & hold Volume up and power button until the screen turn off then quickly release both buttons and press & hold volume down button. This should get you to hboot. Press power once to go to bootloader.
If you don't have a proper ADB & fastboot installed, download Minimal ADB and Fastboot and install : http://forum.xda-developers.com/showthread.php?t=2317790
Download latest TWRP : http://techerrata.com/browse/twrp2/m8
Connect to PC and open a command prompt and run command fastboot devices and see any connection with PC, it will give your device serial no. if it does.
If yes, flash the TWRP : fastboot flash recovery NameofTWRP.img then do the above that I mentioned
Click to expand...
Click to collapse
Okay I got my serial number. Now what do I do with it?
bolajiibrahim7 said:
Okay I got my serial number. Now what do I do with it?
Click to expand...
Click to collapse
If you don't feel like installing the latest TWRP as I said above ... then -> hboot -> recovery -> wipe -> format data -> type yes -> reboot
I wrote almost everything there, but read only the last paragraph ??
Read again all of my posts here.
ckpv5 said:
If you don't feel like installing the latest TWRP as I said above ... then -> hboot -> recovery -> wipe -> format data -> type yes -> reboot
I wrote almost everything there, but read only the last paragraph ??
Read again all of my posts here.
Click to expand...
Click to collapse
I did that. Then it started the "Android is upgrading - Optimizing apps splash.
After that I'm back to the Setup Wizard which keeps crashing.
Then the only choice is to restore a stock backup or RUU.
What's your software version ?
Better post result of fastboot getvar all (minus the serial no. & imei no.)
ckpv5 said:
Then the only choice is to restore a stock backup or RUU.
What's your software version ?
Better post result of fastboot getvar all (minus the serial no. & imei no.)
Click to expand...
Click to collapse
My software version is 5.0.1 Lollipop.
I don't have a stock backup. RUU is my only option.
Here's my fastboot getvar all
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: ************
(bootloader) imei: ***************
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 3aa067db
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.125s
C:\adb>
I do have backup for your device version here : http://forum.xda-developers.com/showpost.php?p=58499803&postcount=4076
but there is also RUU for your device.
Just follow @EddyOS thread discussion : http://forum.xda-developers.com/showthread.php?t=2735235
ckpv5 said:
I do have backup for your device version here : http://forum.xda-developers.com/showpost.php?p=58499803&postcount=4076
but there is also RUU for your device.
Just follow @EddyOS thread discussion : http://forum.xda-developers.com/showthread.php?t=2735235
Click to expand...
Click to collapse
Also for some reason. I don't have S-off. But I managed to unlock and bootloader and root.
bolajiibrahim7 said:
Also for some reason. I don't have S-off. But I managed to unlock and bootloader and root.
Click to expand...
Click to collapse
You don't need S-Off to run RUU, relocked bootloader before run RUU. Read thru that thread, there are many discussion.
Read this, this guy also doesn't have S-Off device : http://forum.xda-developers.com/htc-one-m8/help/one-m8-htc001-cid-firmware-wifi-problem-t3031656 and he managed that.
Or just restore backup that linked to you if you don't feel to relock bootloader.
You need to read all those thread. Without reading, this is going no where .. good luck
ckpv5 said:
I do have backup for your device version here : http://forum.xda-developers.com/showpost.php?p=58499803&postcount=4076
but there is also RUU for your device.
Just follow @EddyOS thread discussion : http://forum.xda-developers.com/showthread.php?t=2735235
Click to expand...
Click to collapse
What does RUU mean? and how do I use it?
Also does applying RUU restore my phone to the way it was before root as in With Android 5.0.1 and Sense 6.0?
RUU is ROM Update Utility released by HTC.
Read the thread on how to use it. Basic is put your device on bootloader/fastboot mode and relock your bootloader with command fastboot oem lock.
Then run the RUU exe in Administrator mode (select run as Administrator) from your Windows explorer.
This will wipe everything on your device and replace with new stock ROM with no root.
That RUU is lollipop 5.0.1 and Sense 6.0
Read the thread.. you will understand what it does. Good night.
ckpv5 said:
RUU is ROM Update Utility released by HTC.
Read the thread on how to use it. Basic is put your device on bootloader/fastboot mode and relock your bootloader with command fastboot oem lock.
Then run the RUU exe in Administrator mode (select run as Administrator) from your Windows explorer.
This will wipe everything on your device and replace with new stock ROM with no root.
That RUU is lollipop 5.0.1 and Sense 6.0
Read the thread.. you will understand what it does. Good night.
Click to expand...
Click to collapse
I did everything as outlined and I ended up with:
C:\Download\HTC One M8 Toolkit 2.0.2.1\adb>fastboot flash zip ruu.zip
target reported max download size of 1826418688 bytes
sending 'zip' (1536838 KB)...
OKAY [ 42.728s]
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 98.981s
bolajiibrahim7 said:
I did everything as outlined and I ended up with:
C:\Download\HTC One M8 Toolkit 2.0.2.1\adb>fastboot flash zip ruu.zip
target reported max download size of 1826418688 bytes
sending 'zip' (1536838 KB)...
OKAY [ 42.728s]
writing 'zip'...
(bootloader) signature checking...
FAILED (remote: 12 signature verify fail)
finished. total time: 98.981s
Click to expand...
Click to collapse
Did you do fastboot oem rebootRUU before fastboot flash zip ruu.zip ?
Let's do a different way, the simplest one.
1. Re-unlock your bootloader
2. Make sure you have TWRP 2.8.4.0 or 2.8.5.0 installed (I mentioned many times about this version, right ?)
3. Download a flashable stock ROM One_M8_4.16.401.10_stock_system_dump.zip from : http://forum.xda-developers.com/showthread.php?t=2694994
4. Boot to recovery and connect to PC, In TWRP recovery select Mount and enable MTP, you should be able to open internal storage or MicroSD on your PC
5. Transfer the downloaded One_M8_4.16.401.10_stock_system_dump.zip to Internal Storage or MicroSD
6. In recovery, select Install and select One_M8_4.16.401.10_stock_system_dump.zip then swipe to install
7. Reboot
Thank You.
ckpv5 said:
Did you do fastboot oem rebootRUU before fastboot flash zip ruu.zip ?
Let's do a different way, the simplest one.
1. Re-unlock your bootloader
2. Make sure you have TWRP 2.8.4.0 or 2.8.5.0 installed (I mentioned many times about this version, right ?)
3. Download a flashable stock ROM One_M8_4.16.401.10_stock_system_dump.zip from : http://forum.xda-developers.com/showthread.php?t=2694994
4. Boot to recovery and connect to PC, In TWRP recovery select Mount and enable MTP, you should be able to open internal storage or MicroSD on your PC
5. Transfer the downloaded One_M8_4.16.401.10_stock_system_dump.zip to Internal Storage or MicroSD
6. In recovery, select Install and select One_M8_4.16.401.10_stock_system_dump.zip then swipe to install
7. Reboot
Click to expand...
Click to collapse
Thank you so much for your help. My phone is now on Lollipop and rooted and working fine.
Kinda in the same problem...
Hi ckpv5, I wonder if you can help me...having the same problems...but I need some guidance.
I'll try to give you all the info:
fastboot getvar all:
version: 0.5
version-bootloader: 3.16.0.0000
version-baseband: 1.16.21331931.LA11G
version-cpld: None
version-microp: None
version-main:
version-misc: PVT SHIP S-ON
serialno: HT43TWM0xxxx
meid: 00000000000000
product: m8_ul_ca
platform: hTCBmsm8974
modelid: 0P6B12000
cidnum: CWS__001
battery-status: good
battery-voltage: 0mV
partition-layout: Generic
security: on
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: c3d94491
hbootpreupdate: 11
gencheckpt: 0
TWRP 2.7.0.1 - I know it's old and buggy but flashing a newer one, even though it flashes ok, it wont load.
The phone is Tampered - Unlocked with S-On
After unlocking and flashing TWRP, I flashed custom ROM MaximusHD, it worked but as I didnt that it needed newer firmware, wifi wasnt working, tried to restart the phone and it entered in a boot loop.
Then flashed: http://forum.xda-developers.com/showthread.php?t=2699186
But it wont boot...
Could you please help me?
Thanks in advance
macdo said:
Hi ckpv5, I wonder if you can help me...having the same problems...but I need some guidance.
I'll try to give you all the info:
fastboot getvar all:
version-bootloader: 3.16.0.0000
product: m8_ul_ca
modelid: 0P6B12000
cidnum: CWS__001
Click to expand...
Click to collapse
You have a AT&T device.
Just relocked bootloader - fastboot oem lock
Then run RUU (select run as administrator in Windows context menu) : http://dl3.htc.com/application/RUU_...40.34.C35006.02_F_release_407726_signed_2.exe
This will update your device with stock 3.42.502.1 (4.4.4)
Thanks for the fast answer, I'll it and report back!
---------- Post added at 02:20 PM ---------- Previous post was at 02:16 PM ----------
ckpv5 said:
You have a AT&T device.
Just relocked bootloader - fastboot oem lock
Then run RUU (select run as administrator in Windows context menu) : http://dl3.htc.com/application/RUU_...40.34.C35006.02_F_release_407726_signed_2.exe
This will update your device with stock 3.42.502.1 (4.4.4)
Click to expand...
Click to collapse
After fastboot oem lock, I got this:
(bootloader) [PGFS] partition_update_pgfs: pg1fs_security
(bootloader) Lock successfully...
(bootloader) deinit_lcd
(bootloader) mipi display off
(bootloader) mdp_clock_off
(bootloader) turn off fd8c2308 failed 1 times. Try again...
(bootloader) disable_mmss_clk done
(bootloader) pll1_disable done
(bootloader) TZ_HTC_SVC_DISABLE ret = 536739196 (0x1FFDFD7C)
(bootloader) [CRITICAL] SPMI write command failure: cmd_id = 0, error
(bootloader) = 4
(bootloader) [CRITICAL] SPMI write command failure: cmd_id = 0, error
(bootloader) = 4
(bootloader) [INFO] Rebooting device
FAILED (status read failed (No such file or directory))
finished. total time: 1.139s
And rebooted to bootloader now, it says:
Tampered
Relocked
Security Warning
Is it ok? (btw, im downloading ruu)
Thank you so much!

Please help!!!

Can any one please tell me what to do my problem is when I turninig my phone on it says setup wizard stopped working I could not post a link for the picture because I am new here I have tried factory reset and hard reset nothing worked A guy told me to install ruu but I have s_on so any souloution??
There is no problem to install RUU on S-On device. Just need to relock bootloader if it is unlocked.
You may have remove/freeze Setup Wizard or it's corrupted.
Restore your nandroid backup if you have any. If no, try restore a stock nandroid backup or RUU.
Without fastboot getvar all information, nothing much to help you
Post here fastboot getvar all result (minus serial & imei no.), someone may be able to help you
ckpv5 said:
There is no problem to install RUU on S-On device. Just need to relock bootloader if it is unlocked.
You may have remove/freeze Setup Wizard or it's corrupted.
Restore your nandroid backup if you have any. If no, try restore a stock nandroid backup or RUU.
Without fastboot getvar all information, nothing much to help you
Post here fastboot getvar all result (minus serial & imei no.), someone may be able to help you
Click to expand...
Click to collapse
Thanks for comment mate I will post getvall informations thanks again
ckpv5 said:
There is no problem to install RUU on S-On device. Just need to relock bootloader if it is unlocked.
You may have remove/freeze Setup Wizard or it's corrupted.
Restore your nandroid backup if you have any. If no, try restore a stock nandroid backup or RUU.
Without fastboot getvar all information, nothing much to help you
Post here fastboot getvar all result (minus serial & imei no.), someone may be able to help you
Click to expand...
Click to collapse
here is the informations
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband:
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 3aa067db
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Alxens said:
here is the informations
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.214500021.06G
(bootloader) product: m8_ul
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) security: on
Click to expand...
Click to collapse
Firstly - remove that serial no & imei no from your post
You have 3 options :
1. Restore 4.16.401.10 TWRP backup and 4.16.401.10 stock recovery then do OTA update to 4.16.401.13
or
2. Relock your bootloader and install 4.16.401.10 RUU.exe - http://forum.xda-developers.com/showpost.php?p=56140330&postcount=1
(make backup of your internal storage important data as this will wipe everything)
or
3. Relock your bootloader and fastboot flash the 4.16.401.10 RUU.zip - http://forum.xda-developers.com/showthread.php?t=2735235
(make backup of your internal storage important data as this will wipe everything and also note you need htc_fastboot instead of normal fastboot)
You can get the RUU.zip from link in option 2.
Option 2 & 3 - you will have the hassle to relock bootloader and later re-unlock bootloader if you want to root it again and this process will wipe your data.
I would go for option 1, no need to relock bootloader - you can get all the needed files in link in my signature
ckpv5 said:
Firstly - remove that serial no & imei no from your post
You have 3 options :
1. Restore 4.16.401.10 TWRP backup and 4.16.401.10 stock recovery then do OTA update to 4.16.401.13
or
2. Relock your bootloader and install 4.16.401.10 RUU.exe - http://forum.xda-developers.com/showpost.php?p=56140330&postcount=1
(make backup of your internal storage important data as this will wipe everything)
or
3. Relock your bootloader and fastboot flash the 4.16.401.10 RUU.zip - http://forum.xda-developers.com/showthread.php?t=2735235
(make backup of your internal storage important data as this will wipe everything and also note you need htc_fastboot instead of normal fastboot)
You can get the RUU.zip from link in option 2.
Option 2 & 3 - you will have the hassle to relock bootloader and later re-unlock bootloader if you want to root it again and this process will wipe your data.
I would go for option 1, no need to relock bootloader - you can get all the needed files in link in my signature
Click to expand...
Click to collapse
thannnks so much I will try this but all of this steps does not require s_off right???
Alxens said:
thannnks so much I will try this but all of this steps does not require s_off right???
Click to expand...
Click to collapse
I think you can skip option 2 & 3 as it seems most links to required files are no more.
Go for option 1, no need S-Off, no need to relock bootloader.
What you need is an unlocked bootloader and TWRP recovery installed, use TWRP 2.8.6.0 or 2.8.7.0
Read all the 14 steps to understand How-To
ckpv5 said:
I think you can skip option 2 & 3 as it seems most links to required files are no more.
Go for option 1, no need S-Off, no need to relock bootloader.
What you need is an unlocked bootloader and TWRP recovery installed, use TWRP 2.8.6.0 or 2.8.7.0
Read all the 14 steps to understand How-To
Click to expand...
Click to collapse
I already have it installed and unlocked bootloader I am downloading the zipfile Thanks
Last question please after finishing the download I need to copy the zipfile to The sd card and then go to restore Section on TWRP right????
Alxens said:
I already have it installed and unlocked bootloader I am downloading the zipfile Thanks
Last question please after finishing the download I need to copy the zipfile to The sd card and then go to restore Section on TWRP right????
Click to expand...
Click to collapse
No, not zip file ... extract zip on PC and copy the last folder 4.16.401.10 not 4.16.401.10_ckpv5 folder to TWRP/Backup/Serialno./ then restore on TWRP
That's explained on step 7,8 & 9
You better read all the steps
ckpv5 said:
No, not zip file ... extract zip on PC and copy the last folder 4.16.401.10 not 4.16.401.10_ckpv5 folder to TWRP/Backup/Serialno./ then restore on TWRP
That's explained on step 7,8 & 9
You better read the all steps
Click to expand...
Click to collapse
thanks really thanks you helped me alot

HTC with locked internal memory

Folks
I need help to solve a problem.
I bought a HTC One M8x and decided to set up a rom custon. I study the subject before. I took the program kit available for the M8 and follow all the steps to unlock. All this function normally, however when installing the ROM custon the device just gave error. I was exploring the tool I ended up pressing and making procedures that were not listed, but apparently did not issue before starting the installation made the backup and then wipe. I started the procedure to install, entered the install section and located the ROM and sent install. After a while appeared an error saying that the installation was not possible, I managed to recover the backup, but the phone was not the same. I realized that my internal memory is no longer visible, I can not download pictures or audios in whatsapp, another thing I noticed is that the file manager also does not provide the internal memory (directories, programs, and others). When I try to synchronize your phone with your computer to the same thing, I can see the micro SD, but can not see the internal memory. I possibly when I was digging the Recovery program just blocking the internal memory and wanted to know how do to reverse. Does anyone have any ideas.
Do you have access to bootloader? if yes. You can try to restore your phone with HTC RUU
ddfilho said:
I took the program kit available for the M8 and follow all the steps to unlock. All this function normally, however when installing the ROM custon the device just gave error.
Click to expand...
Click to collapse
Using the (now outdated) toolkit was a mistake. Whenever modding these devices, you need to research the current methods applicable to the current state of the phone, not methods from 2 years ago (and all the toolkits have not been updated in that long or more).
The toolkit installs an obsolete version of TWRP, and that is probably why the ROM is failing to flash. It probably also wiped out your OS version on bootloader screen and getvar (not a major issue, but an inconvenience if you want to determine the firmware number).
You should update to more current version of TWRP. But you'll probably need to solve the issue of your internal storage first, which is apparently been corrupted. Go into TWRP, and try the option in Wipe to "Format Data" (button next to "Advanced"). This usually fixes the corrupt internal storage issue.
Also do fastboot getvar all, and post the results, so we can see more info about the phone, and more properly provide guidance. Delete IMEI and serial number before posting.
I have access to the bootloader but do not know run this action. Could you tell me where I can walkthrougt to do so.
Thank you for your help
Pardon
Now that saw the second message. I will perform this procedure now
Friend
Your solution worked perfectly.
I wanted your help to make the second action, I entered the bootloader and accessed the fastboot but did not find the getvar option. Could you tell me how to do it.
I found the TWRP 3.0.2, I believe it is the last version but need help because I believe that the update version is not simple, I installed the 2.7.0.2 version.
Thanks again
ddfilho said:
I wanted your help to make the second action, I entered the bootloader and accessed the fastboot but did not find the getvar option. Could you tell me how to do it.
Click to expand...
Click to collapse
This isn't an option on the phone, if that is what you mean. Its a fastboot command issued from your PC, and you'd know how to issue a fastboot command if you unlocked the bootloader via HTCDev.com, instead of letting the toolkit do it for you. Which is another reason I don't like the toolkits: they shortcut the learning process, and leave you without the skills to solve basic problems, which almost inevitably happen.
You're going to need to figure out where fastboot.exe was installed during the bootloader unlock process. Once you've found that, you can then:
1) Connect phone to PC, booted into bootloader-fastboot mode
2) On PC, open a window for the folder that contains fastboot.exe
3) Hover mouse cursor over the window, and Shift+Right Mouse button, then select "Open command window here" and this will open up Command Prompt to the fastboot directory
4) In Command Prompt window, type: fastboot getvar all
5) You will see output with details about the phone, to copy the desired text, right click on the command window, select Edit>Mark, then highlight the desired text (getvar output) and press Enter. Then paste the text.
6) Be sure to delete IMEI and serial number from getvar output before posting it here
ddfilho said:
I found the TWRP 3.0.2, I believe it is the last version but need help because I believe that the update version is not simple, I installed the 2.7.0.2 version.
Click to expand...
Click to collapse
Exact TWRP version depends on your current firmware, which we can determine from the getvar output above.
Once we've determined the proper TWRP version, its easily installed by putting the file in your fastboot folder, and flashing with fastboot command. Again, we see how valuable it is to know how to use fastboot. But don't try that, until we've determined the proper version from getvar output.
I managed to perform the procedure now. See the information:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.24_2G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B11000
(bootloader) cidnum: HTC__621
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.017s
ddfilho said:
I managed to perform the procedure now. See the information:
(bootloader) version-baseband: 1.29.214500021.24_2G
(bootloader) version-main:
Click to expand...
Click to collapse
As I suspected, your firmware number (version-main) info was wiped out by using an obsolete version of TWRP (known bug). But luckily I know the radio number corresponds to Marshmallow firmware.
Flash TWRP 3.0.2 using the fastboot install method here. No need to install Android SDK, or drivers noted in the instructions, since you already have fastboot setup (and you're a fastboot expert now ); and not need to reboot using adb, if you do it using the button combo other otherwise.
After getting the updated TWRP version installed, you should be able to put the desired custom ROM on the phone, and flash it. If not, take note of any error messages or other behaviors, and post them here.
redpoint73 said:
As I suspected, your firmware number (version-main) info was wiped out by using an obsolete version of TWRP (known bug). But luckily I know the radio number corresponds to Marshmallow firmware.
Flash TWRP 3.0.2 using the fastboot install method here. No need to install Android SDK, or drivers noted in the instructions, since you already have fastboot setup (and you're a fastboot expert now ); and not need to reboot using adb, if you do it using the button combo other otherwise.
After getting the updated TWRP version installed, you should be able to put the desired custom ROM on the phone, and flash it. If not, take note of any error messages or other behaviors, and post them here.
Click to expand...
Click to collapse
Folks
Thank you for your help
I managed to update TWRP following the instructions, but when I tried to install the ROM did not succeed.
It gave an error as if he could not open the file or install, see the message:
Error opening: `/and-sec/uuuuuuuu.uuu'(I/O error) ===> Several lines with mensagem.
You know how I can be able to install any rom?
In TWRP go to WIPE then select Format data, type yes
Then go to REBOOT select recovery ... now try again to install ROM

Htc one m8 bricked?!?! Stuck on boot screen (htc logo)!

Hi guys I have an HTC ONE M8 running 4.4.4 with TWRP and Root installed and a few weeks ago I tried to go into TWRP and clear cache and dalvik-cache and such, as usual. When I did that and rebooted the phone, the phone is stuck on the HTC logo and I can only boot into bootloader mode and also into TWRP. Also TWRP is also saying I have lost root access.
What can I do to fix this problem can I restore back to 4.4.4 as a new device and re-root it and install TWRP? How do I get out of this mess? It is S-ON and Software Status is MODIFIED.
No matter how long I leave the phone it will stay on the logo until it dies or until I boot into bootloader.
Thank You Guys I Have Lost Hope Honestly.
IF ANYONE CAN HELP ME PLEASE PROVIDE THOROUGH INSTRUCTIONS! THANK YOU!
First of all, the fact the screen comes on at all, means it almost certainly not bricked, and recoverable. You just can't boot into OS, and with TWRP installed, that is not too serious a problem.
On the other hand, once you have TWRP installed, the first thing you should always do before rooting or other mods, is to use TWRP make a backup of system and boot.img. And even after successful root, it's good to make a backup of the rooted ROM. If you had a TWRP backup o the phone, in an event like this (no boot into OS) you can simply boot into TWRP, and restore the backup.
If you have no backups, you can download the proper one from the collection: https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
You can then restore using the instructions from that same thread. You only need to do steps 4-9 to get the phone running again, then reboot. Steps 1-3 relate to installing TWRP (which you already have). Steps 10 and on, are optional as they will install stock recovery to the phone, which will allow you to update to more current Android version (which will eventually get you up to Marshmallow).
If you need help determining what version number TWRP backup to restore from the above linked collection, then do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Another option is to RUU back to stock (if your version M8 has an RUU) if you are okay with the phone being wiped. If you are s-on, you will need to relock the bootloader in order to RUU. Then after RUU, unlock the bootloader again, install TWRP and root the phone.
TechMan123456 said:
few weeks ago I tried to go into TWRP and clear cache and dalvik-cache and such, as usual.
Click to expand...
Click to collapse
What does "and such" mean? Did you wipe anything besides cache and Dalvik?
redpoint73 said:
First of all, the fact the screen comes on at all, means it almost certainly not bricked, and recoverable. You just can't boot into OS, and with TWRP installed, that is not too serious a problem.
On the other hand, once you have TWRP installed, the first thing you should always do before rooting or other mods, is to use TWRP make a backup of system and boot.img. And even after successful root, it's good to make a backup of the rooted ROM. If you had a TWRP backup o the phone, in an event like this (no boot into OS) you can simply boot into TWRP, and restore the backup.
If you have no backups, you can download the proper one from the collection: https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
You can then restore using the instructions from that same thread. You only need to do steps 4-9 to get the phone running again, then reboot. Steps 1-3 relate to installing TWRP (which you already have). Steps 10 and on, are optional as they will install stock recovery to the phone, which will allow you to update to more current Android version (which will eventually get you up to Marshmallow).
If you need help determining what version number TWRP backup to restore from the above linked collection, then do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Another option is to RUU back to stock (if your version M8 has an RUU) if you are okay with the phone being wiped. If you are s-on, you will need to relock the bootloader in order to RUU. Then after RUU, unlock the bootloader again, install TWRP and root the phone.
What does "and such" mean? Did you wipe anything besides cache and Dalvik?
Click to expand...
Click to collapse
The MTP Device Driver is not installing on my PC for some reason. It is saying installation failed on the MTP Device window on my computer.
TechMan123456 said:
The MTP Device Driver is not installing on my PC for some reason. It is saying installation failed on the MTP Device window on my computer.
Click to expand...
Click to collapse
MTP device driver?
What does it say next to "OS" in your bootloader?
Also, if you can boot to recovery you should be able to restore a backup
xunholyx said:
MTP device driver?
What does it say next to "OS" in your bootloader?
Also, if you can boot to recovery you should be able to restore a backup
Click to expand...
Click to collapse
There is no OS installed at all for some reason! When I try to download a backup I need to flash it and the only way to do so is by having the MTP Driver installed in order to drag it into TWRP and flash the backup. I can't do so because it fails to install my MTP Driver.
TechMan123456 said:
There is no OS installed at all for some reason! When I try to download a backup I need to flash it and the only way to do so is by having the MTP Driver installed in order to drag it into TWRP and flash the backup. I can't do so because it fails to install my MTP Driver.
Click to expand...
Click to collapse
you can use a card reader to put the rom or the backup on external sd card
or use an OTG USB flash memory
also connect the device to pc while you are in recovery this should work by it self no need to install MTP driver
which OS you have on your pc ??
TechMan123456 said:
There is no OS installed at all for some reason! When I try to download a backup I need to flash it and the only way to do so is by having the MTP Driver installed in order to drag it into TWRP and flash the backup. I can't do so because it fails to install my MTP Driver.
Click to expand...
Click to collapse
No OS is usually an easy fix. Download a ROM on your PC, put it onto your extSD, and flash the ROM in recovery. The reason you have no OS is because you wiped system in TWRP. If you do that, you need to flash a ROM after or you'll have no OS on a reboot.
It's best to never wipe system in TWRP as this is done by default in recovery when you flash a ROM. There will be the odd instance that it is suggested to wipe it ( I've never seen that with HTC based ROMs), but if it isn't then don't.
---------- Post added at 08:52 PM ---------- Previous post was at 08:47 PM ----------
TechMan123456 said:
There is no OS installed at all for some reason! When I try to download a backup I need to flash it and the only way to do so is by having the MTP Driver installed in order to drag it into TWRP and flash the backup. I can't do so because it fails to install my MTP Driver.
Click to expand...
Click to collapse
Ahhh, reding it a second time I realize you mean OS is blank in your bootloader. You should also update your TWRP version
TechMan123456 said:
The MTP Device Driver is not installing on my PC for some reason. It is saying installation failed on the MTP Device window on my computer.
Click to expand...
Click to collapse
Not clear which drivers you are trying to install, the HTC drivers from their website, the ones which load from the phone, built-in Windows drivers, etc.?
Try going to HTC's website, and download HTC Sync, which will also install the drivers. If you already have this installed, try uninstalling, and re-install.
Alternately, the Android MTP device drivers built-in to Windows is a generic version of drivers which can often get at least adb/fastboot working, and probably also allow you to drag/drop to internal storage in TWRP. If these drivers are the ones failing to install, it would imply there is something wrong with your Windows installation (which there isn't a lot we can help you with) rather than anything with the phone.
hey
i also have the same problem in boot-loader OS is blank
i have downloaded the nandriod backup and restored it using TWRP but after successful restore i didn't get the os back and again it goes to boot-loader and show OS blank
Arslan8997 said:
hey
i also have the same problem in boot-loader OS is blank
i have downloaded the nandriod backup and restored it using TWRP but after successful restore i didn't get the os back and again it goes to boot-loader and show OS blank
Click to expand...
Click to collapse
How did you pick a nanddroid backup to download, if you don't know the OS number?
Do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Also, what version TWRP?
redpoint73 said:
How did you pick a nanddroid backup to download, if you don't know the OS number?
Do fastboot getvar all, and post the results (delete IMEI and serial number before posting).
Also, what version TWRP?
Click to expand...
Click to collapse
I also try RUU sprint version ROM but it didn't work
TWRP v2.7.0.2
bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.09.20.1112
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: XXXXXXXXXXXX
(bootloader) imei: XXXXXXXXXXXXXXX
(bootloader) imei2: Not Support
(bootloader) meid: XXXXXXXXXXXXX
(bootloader) product: m8_whl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B70000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 8a0f02ff
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Arslan8997 said:
I also try RUU sprint version ROM but it didn't work
Click to expand...
Click to collapse
You need to be more specific:
What version number of file name of the RUU you tried? Zip format or exe format? If zip format, did you flash by fastboot, or SD card method?
Did you get an error message, if so, what did it say exactly? If no error message, what was the mode of failure (what happened exactly - be detailed - at what exact point did the RUU fail, status of the phone, etc.)? Saying "It didn't work" doesn't give us any info to troubleshoot why it failed, or how to get it to work.
Also, you did not provide all the info requested (questions I asked you in my last response):
redpoint73 said:
How did you pick a nanddroid backup to download, if you don't know the OS number?
Click to expand...
Click to collapse
redpoint73 said:
You need to be more specific:
What version number of file name of the RUU you tried? Zip format or exe format? If zip format, did you flash by fastboot, or SD card method?
Did you get an error message, if so, what did it say exactly? If no error message, what was the mode of failure (what happened exactly - be detailed - at what exact point did the RUU fail, status of the phone, etc.)? Saying "It didn't work" doesn't give us any info to troubleshoot why it failed, or how to get it to work.
Also, you did not provide all the info requested (questions I asked you in my last response):
Click to expand...
Click to collapse
RUU_M8_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_6.20.651.3.exe
this i have try to install but faild to install it give error of to pick the correct rom
when i check the ruu log there was an error of (status read failed (Too many links))
Status of phone is
bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.09.20.1112
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: XXXXXXXXXXXX
(bootloader) imei: XXXXXXXXXXXXXXX
(bootloader) imei2: Not Support
(bootloader) meid: XXXXXXXXXXXXX
(bootloader) product: m8_whl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B70000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 8a0f02ff
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Arslan8997 said:
RUU_M8_WHL_M60_SENSE70_SPCS_MR_Sprint_WWE_6.20.651.3.exe
this i have try to install but faild to install it give error of to pick the correct rom
when i check the ruu log there was an error of (status read failed (Too many links))
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You need to flash the firmware 6.20.651.3 in order for the RUU to install (firmware and RUU are different things - so don't confuse the two). The firmware and how to flash are described here (as well as all the Sprint RUUs): https://forum.xda-developers.com/showthread.php?t=2729173
Just a heads up, if you don't know already: No need to relock the bootloader to do this (flash either firmware or RUU) since you are s-off, and no benefit in doing so. Plus, relocked bootloader gives you less options to recovery, so it is not recommended to relock it in your case.
Also, in regards to your original question (no boot after restoring TWRP backup): you never answered my question of how you picked a TWRP backup to download and restore (which I asked twice before). Now that I see you have the Sprint version M8, I will guess that you tried to restore the incorrect version backup. Sprint version uses different kernel from most other M8 versions. So if you don't restore the proper one, no boot is the expected outcome. Also, even if Sprint, it would have to be the same version you were on before (Kitkat) which is another reason it would not boot.

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