why does my netflix looks scrambled? rooted ftv 5.0.4 - Fire TV Q&A, Help & Troubleshooting

on my rooted ftv 5.0.4, netflix menu/selection it looks almost like scrambled...shows play fine but its hard to pick anything... i tried deleting the cache/data/reinstalling/rebooting/ and nothing.. even installing the latest apk from google and nothing
any ideas?

I have the same issue with the Netflix menus on FireTV 2 rooted 5.0.5. Repeating patterns of bitmap graphic segments and portions of photos are scrambled over the program selection menus as well as the progress bar overlay during pause and fast forward. Video playback is fine, so I gave up after spending a couple hours trying various methods to fix it. For me, this issue seemed to happen independently of any Amazon OS or Netflix updates. The same Netflix version previously worked fine on both 5.0.4 and 5.0.5.
Repair methods attempted:
Cleared data and cache - same result
Uninstalled and reinstalled latest FireTV version of Netflix - same result
Installed older as well as newer versions of Netflix for AndroidTV - same result; every version appeared exactly identical to the FireTV version
Installed Android phone version of Netflix - works properly, but is awkward to use and seems to use a completely seperate set of files from the TV version

i havent tried netflix for full android but i tried everything u did too and we are on the same boat...
here is a link for more individuals having same issue...
https://www.reddit.com/r/fireTV/comments/4o5czq/netflix_scrambled_issue_on_brand_new_fire_tv/

either update to newer OS or install older Netflix.apk (though it will autoupdate?!)

I have the same problem-- scrambled menu on Netflix. It's the only streaming service that scrambles (and it only does it on TV, not on my phone or laptop). Furthermore, it began when I had Time-Warner/Spectrum, but this month I switched to Verizon/Fios and it is still scrambling. Netflix is the only constant here, so it has to be a Netflix problem. I've tried all the solutions mentioned above, and it still scrambles-- usually the menu, but sometimes also the show I start playing. When I called Netflix, the asked me -- get this!-- to list the channels it happens to. My reply was to ask them if they knew how much work that would involve-- they have hundreds if not thousands of programs-- and that, furthermore, I wouldn't do that if they paid me. I'm a customer, not tech support. (Sorry not to be of any help in solving the problem; just adding to the chorus.)

IreneSchneider said:
I have the same problem-- scrambled menu on Netflix. It's the only streaming service that scrambles (and it only does it on TV, not on my phone or laptop). Furthermore, it began when I had Time-Warner/Spectrum, but this month I switched to Verizon/Fios and it is still scrambling. Netflix is the only constant here, so it has to be a Netflix problem. I've tried all the solutions mentioned above, and it still scrambles-- usually the menu, but sometimes also the show I start playing. When I called Netflix, the asked me -- get this!-- to list the channels it happens to. My reply was to ask them if they knew how much work that would involve-- they have hundreds if not thousands of programs-- and that, furthermore, I wouldn't do that if they paid me. I'm a customer, not tech support. (Sorry not to be of any help in solving the problem; just adding to the chorus.)
Click to expand...
Click to collapse
Is yours also rooted. Netflix doesn't like rooted devices
Sent from my Mi A1 using Tapatalk

lalord69 said:
on my rooted ftv 5.0.4, netflix menu/selection it looks almost like scrambled...shows play fine but its hard to pick anything... i tried deleting the cache/data/reinstalling/rebooting/ and nothing.. even installing the latest apk from google and nothing
any ideas?
Click to expand...
Click to collapse
When I was using 5.05 I used "netflix-4.16-200217-FromNetflix.apk" that come from Netflix.
https://drive.google.com/open?id=1i6yNAVwVEwtPWW3o1DbVvc_GiXB7We99

Related

[AFTV1] I can't access my apps library.

Hey all.
So I have a previously rooted FTV that is now unrooted and on 5.0.5.
Everything was great until just a couple of hours ago when I sideloaded Kodi via Apps2Fire. Everything seemed OK at first, but I quickly found after about 5 minutes that when on the main screen, I am unable to access the "Apps" section. When I scroll down to it, I am redirected up a couple of entries to "Movies." If I scroll up to the "Apps" section from beneath it, I am redirected down a couple of entries to "Photos." I tried a factory reset, but that did nothing for me.
What can I do?
I'd greatly appreciate any help that can be provided.
I'm seeing exactly the same behavior on a Fire Gen 1 and a Fire Stick. I had Kodi installed on both. I also tried a factory reset on one with no change.
So I can't help, but you're not alone .
Exactly same problem never rooted mine tho did. factory reset still same problem
Quicklyfrozen and skytcam, when did this issue start for you two?
I noticed it about an hour ago maybe a little more
justin526 said:
Quicklyfrozen and skytcam, when did this issue start for you two?
Click to expand...
Click to collapse
I just noticed it today, but I don't normally use the apps category (usually just pick something from the recents list).
A couple days ago (probably Saturday) I noticed that my LLama + Classic TV solution wasn't working anymore to launch Kodi so I assume the software was updated around then. After searching for a bit on that issue, I read that side loaded apps were supposed to show up on the app list now so I thought I'd check it out (and found it broken).
BTW, I've never rooted either device, just enabled ADB and side-loaded Kodi and LLama.
I'm having the same problem. It only started early. This afternoon. I tried everything that others have tried but nothing doing.
Sent from my SM-G900P using Tapatalk
Well then, I'm hopeful that this is a temporary issue on Amazon's side and that they'll resolve it. I guess we'll see.
Seems to have resolved itself on both my devices. Must have been a server side issue.
And after side-loading it again, Kodi does show up in the "My apps library" list.
Yep it's suddenly working on mine too. Hopefully it's all worked out.
Sent from my SM-G900P using Tapatalk
I had to deregister and sign back in and it worked
My apps library suddenly won't let me access it either.
My Fire TV suddenly started redirecting me to the movies or music sections every time I tried to click on the apps section. I haven't found a solution to get the apps tile function back, but it is simple to get around this sudden annoyance. I simply went to settings, then applications, scrolled down to manage applications, then scrolled down to the exact app I wished to open and hit the first choice, which was launch application. It was a round about way to open my favorite apps, but they still open and work fine with this method. I hope this helps.

Is NETFLIX Being Blocked on Rooted Devices

Read here:
http://www.androidpolice.com/2017/05/13/netflix-vanishing-play-store-rooted-users/
I seem to have lost it but maybe just a glitch. getting error:
Sorry we cannot reach the Netflix service. Please try to restart the Netflix application (-114)
A big ouch if true. Looking for alternative streamers anyway. Recommendations?
schneid said:
Read here:
http://www.androidpolice.com/2017/05/13/netflix-vanishing-play-store-rooted-users/
I seem to have lost it but maybe just a glitch. getting error:
Sorry we cannot reach the Netflix service. Please try to restart the Netflix application (-114)
A big ouch if true. Looking for alternative streamers anyway. Recommendations?
Click to expand...
Click to collapse
Luckily the Amazon FTV App is in a different update cycle then the PlayStore's. No problem with playback on my Rooted FTV1 so far. Watching the new NORM MACDONALD Comedy Special to test it out ... :laugh: :good: (He still got one of the best unique deliveries)
False alarm. Just a coincidence. Still need a new streaming solution with locals and DVR. That's not asking for much.
Mind if I ask how you fixed this error?
Ever since installing the latest pre-rooted on my Fire TV gen 1, netflix just comes back with ui-error-800-3
Everything I found on the net to try and fix it has not worked. It works fine on my non-rooted Fire Stick, just not the Fire TV.
Thanks.
-Chris
Delete Cache, Data, Uninstall, Reinstall
if that doesn't work:
https://help.netflix.com/en/node/12232
I just wanted to throw this in there because I had the exact same problems with a brand new device, not rooted - Samsung Galaxy S8+ kept giving me the error "Sorry, we cannot reach the Netflix service. Error (-1001)." I looked and looked for answers and couldn't figure it out, and finally I found VPN apps. I downloaded Turbo VPN from the Play Store and installed it and started it. I then started Netflix and it actually opened. I tried to watch a show via streaming and it said that I had to uninstall my VPN app. I thought "great, now it's over". But it wasn't! I turned off the VPN and restarted Netflix and it actually opened like normal (without any errors!) and now I can watch my shows. I don't know if this was a block by Samsung or AT&T or whatever to make us use their DirectTV Now service, but this was how I fixed the issue.

Netflix - device incompatible

I was messing around with xposed and Sony framework for ps4 remote play. I tried running Netflix and got an error, don't remember syntax. So deleted Netflix and tried to DL and now it won't show in play store . went to history to see it and says incompatible. So I did a dirty flash of same older ROM, same thing. So i did a full reset and installed lineage and same thing, incompatible. What am I missing?
Bad enough my nexus' rotation is broke, touch screen randomly doesn't take inputs, usb port broken, only charges and can't connect PC for files. Wireless charging randomly doesn't work and drains over night, etc. The one thing I had was some browsing and Netflix.
I had the same thing, the last update of Netflix it said it was incompatible and since then it doesn't show in the Play Store. Luckily I still have the previous version installed, but failing that you could try installing version 4.8.5 from https://www.androidfilehost.com/?fid=529152257862715472
olliebean said:
I had the same thing, the last update of Netflix it said it was incompatible and since then it doesn't show in the Play Store. Luckily I still have the previous version installed, but failing that you could try installing version 4.8.5 from https://www.androidfilehost.com/?fid=529152257862715472
Click to expand...
Click to collapse
****ers. This did it meanwhile I thought my **** was broken bad.
Now lineage looks OK but typing in browser has 2 second delay before showing on screen.
Incidentally having looked further into the Netflix problem, apparently this is deliberate on Netflix's part; they've just decided not to allow installation on unlocked/rooted devices. At least they haven't blocked it entirely, I suppose, but I see lots of people threatening to close their Netflix accounts over it - most of the recent Play Store reviews are 1 or 2 stars because of it.
Yeah people are getting their accounts locked and banned due to this. Such a silly move from Netflix, classic corporate decision and they think it'll help stop piracy with offline downloads then people using root to grab them and upload them. Seems the long way to do it haha. If anything this will drive people to piracy, however we who root are a big niche so I doubt they'll care.
Magisk will get around this but you gotta be careful as if stuff updates then SafetyNet breaks and you open Netflix you'll be screwed. Or use an old apk like someone mentioned further up. Though this may turn server side soon.
it's because ur rooted. the netflix company has started blocking ppl from installing netflix to a rooted device or a device with an unlocked bootloader. idk most of whts going on but i think it has something to do with androids version of widevine. u can still get the latest netflix by sideloading the app from downloading an apk from a trusted source like apk mirror. hope i helped!

New 5.2.6.0 update blocks all free app content on my Fire TV

The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!
Mj_Oregon said:
The new 5.2.6.0 update was pushed out to my FireTV on Saturday morning and I've been unable to run YouTube, PBS, NBC, and Amazon Prime programming since then. All my paid apps are running fine so far - Hulu, Netflix, HBO Now - but when I try to load anything from the free apps, I get kicked back a screen or two and nothing loads.
I have one of the original Fire TV boxes as I bought it in April 2014 and it's worked great since I bought it. I was on the phone for over an hour yesterday trying to get some help from their techs but nothing worked including a complete factory reset. Something in this update is blocking access to my free apps programming.
I understand that I'm supposed to be seeing more advertising but that's missing too. I was told at the end of my tech support conversation to buy another box because the warranty has obviously run out, but of course, they stopped selling the boxes several weeks ago and I'm stuck with a box that only works for half of what we used to watch.
Any suggestions for my next step? TIA!
Click to expand...
Click to collapse
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.
Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Uk user
Um. For those of you with the app store problems, does syncing your Amazon account fix this?
This is if you cannot download applications
Go to: Settings > My Account > Sync Amazon Content
What if you install the app from the browser interface on your laptop.
Johnr79 said:
Ok so i have same issues the main one being allcast i cannot stream to tv from phone or kindle hd the firestick just tells me to install allcast on firestick... i have also factory reset and still the same issues telling me to install the app... tryed on my old firestick not updated to 5.2.6.0 and all app are working fine
Click to expand...
Click to collapse
Try to install it remotely from the Amazon site, and choose to deliver it to the Fire stick you want. If it doesn't try to sync your account.
I doubt the application being installed is at issue, I believe there is some sort of configuration issue for you with the app. I don't use AllCast, so I can't help you there
This application has stopped working since the 21st September on newer released firmwares, the application developer will need to fix the issue with newer firmwares for AllCast.
This could be correlated with the issues others have; I doubt there has been major API changes.
Ok thanks i appreciate the reply regarding allcast app guess i just have to wait for an update and try it again..
:good:
XDA_h3n said:
I'm not from the US, but I'm pretty this is sounding like some sort of cache bug.
Try going to each individual app in settings and clearing cache and data; if this doesn't solve it, then I would remove the app and reinstall it.
If this doesn't work, I'd try deregistering your Amazon account in settings with the applications stated removed; then registering again, this may refresh the app store's data.
Lastly, try a factory reset of the Fire TV; this is a last resort.
Click to expand...
Click to collapse
I did all of this during my phone conversation with tech support, plus I had removed and reinstalled those apps prior to calling in with my problem. We did the deregistering/reregistering my account and then we did a full factory reset, which also didn't work. Is it possible that I have a corrupt install of this update? And could tech support remove the new version and knock it back to the previous one?
Interesting questions. I've had YouTube freezing after a few minutes, since the update. I'll do a clear cache/data as see if that resolves it. If not a new YT install.
I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.
mnsupermachine said:
I spoke with tech support last night because I reported this issue to them about 10 days ago and I wanted an update. The guy told me there was a master ticket in the system regarding this issue. It sounds like the new update triggered an hdcp error in certain apps. Like the OP, all my payed apps work but non of my amazon or free apps.
Click to expand...
Click to collapse
I ended up buying a 2nd generation unit from Best Buy that arrived today and is working just fine. Good luck with yours - I hope they get it fixed for you.

Android 7 on 2020 - Stream problems on Netflix and Amazon

Hello guys,
I'm having problems using Netflix and Amazon Prime, I'm currently on Resurrection Remix 5.8.5 which is working fine, smooth and stable. But I can't find a solution for these two stream platforms, I mean, yesterday I was able to configure Netflix using an add-on on Kodi, I found one for Amazon too, but it doesn't work for me cuz of the 2FA (I know, I can deactivate the 2FA to be able to login, but I was wondering if there's a solution for this).
The problems are:
Netflix: Sometimes it works perfectly, sometimes it stops and say error: 5.10, which following the solution from Netflix support, which is cleaning the cache and restarting the app and, doesn't work.
Amazon: This doesn't work at all, it shows the movies but when I select it to play, it loads but go back to title selection.
So, my point here is more like, what should I do to fix it? In the past I found some people saying that using an old app works, I tried today getting the apk versions made exclusive for Android 7 (API 25) and both doesn't let me even try, I get the message at the beginning that the app is outdated.
I tried both Netflix and Amazon's support, and basically both said: "You need to buy a newer Android device if our solutions doesn't help you", I understand that my tablet may be too much complex to get a newer Android version, since was not ment to it, but my tablet works fine, I never had a problem with it (other than this), and I'm struggling to believe that there's no way around it.
Sorry for the long post, I just wanted to give as many details as I could.
Thanks in advance for any help or ideias.

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