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I just bought Galaxy Nexus from Play Store couple days ago. I inserted my Straight Talk Micro Sim and the phone saw it. It was working perfectly. After charging my phone at night, in the morning there was no signal on my phone. I tried reinserting the sim card, airplane mode, other sim cards. Even when no sim card is installed, the phone doesn't say "No sim card installed", it just stays as there is no signal. When I search for networks, I get a "Error while searching for networks" message.
What should I do? Thanks.
mertbba said:
I just bought Galaxy Nexus from Play Store couple days ago. I inserted my Straight Talk Micro Sim and the phone saw it. It was working perfectly. After charging my phone at night, in the morning there was no signal on my phone. I tried reinserting the sim card, airplane mode, other sim cards. Even when no sim card is installed, the phone doesn't say "No sim card installed", it just stays as there is no signal. When I search for networks, I get a "Error while searching for networks" message.
What should I do? Thanks.
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Micro SIM or Mini SIM? Micro SIMs are the newer, even smaller SIMs used by the newer iOS devices, the HTC One series and the Galaxy S III. This SIM is too small to be used in a Galaxy Nexus properly. A Mini SIM is the traditional SIM that we've been using for the past several years. Just wanted to clarify just in case.
As for what you should do if you are using a Mini SIM, there may be a problem with your phone, SIM or data service. I would suggest calling customer service first. Also, you could test the SIM in another phone or try to get your SIM replaced. These steps will help rule your phone out.
EDIT: And, as mtmjr90 states, double check the APN settings. These settings should have been uploaded to your phone by your SIM.
I've never used StraightTalk, but it sounds like you just need to make some edits to your APN (Access Point Name). Have you tried ST's customer service number or FAQ's?
If you can't find your answer there if in XDA, I'd recommend you try HowardForums...it's basically a community of network nerds. There should be an entire StraightTalk forum.
Edit: As JaiaV pointed out...make sure your SIM is the correct size. I use a microSIM in my GNex, but I also use an adapter to make sure it's installed properly.
Sent from my Galaxy Nexus using Tapatalk 2
I put my micro sim card in an adapter to use it with Galaxy Nexus. At first I had no problems.
For the APN, at first there was an default APN listed, I also added the Straight Talk APN for data and it was working perfectly. But now, I dont have any APN listed and I cant add any new ones.
mertbba said:
I put my micro sim card in an adapter to use it with Galaxy Nexus. At first I had no problems.
For the APN, at first there was an default APN listed, I also added the Straight Talk APN for data and it was working perfectly. But now, I dont have any APN listed and I cant add any new ones.
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Since you've already tried other SIM cards, re-seating the SIM, etc, it's starting to sound like something happened to the phone itself, possibly something with the SIM reader.
Seriously though, try HowardForums before trying to go through getting a warranty replacement.
Sent from my Galaxy Nexus using Tapatalk 2
I have root, thats it, i get NO SIM in the notifications and have no data. Every now and then I would be able to restart to fix it,but now it seems its working either. ICCID is unknown in About phone. Everything else seems alright.
This is almost a brand new phone, only rooted. Had no new ROM installed on it. I restored it to the very first backup i made after rooting, same issue. I have a pending 4.3 update,which I have not updated yet.
Any idea what's going on ?
No one?
hardrock121 said:
I have root, thats it, i get NO SIM in the notifications and have no data. Every now and then I would be able to restart to fix it,but now it seems its working either. ICCID is unknown in About phone. Everything else seems alright.
This is almost a brand new phone, only rooted. Had no new ROM installed on it. I restored it to the very first backup i made after rooting, same issue. I have a pending 4.3 update,which I have not updated yet.
Any idea what's going on ?
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My son was having issues with his HTC One's SIM card. Data was sporadic, no LTE, and he would get no SIM card errors. We took it in to the Sprint repair center in the area and they first tried blowing out the SIM card slot but ended up putting in a new SIM card which fixed the problem.
Hopefully the person who looks at your phone is competent as we had to make a few trips as we were told at one point that we didn't even need a SIM card since we were not going Global - this older guy was wrong. We ended up having this young woman take a look at it and she swapped it out ASAP and we were good. I'm going on a bit but I was somewhat floored that their repair tech gave info that was just wrong. I've had to go back a few other times (for other reasons) and I avoid that dude at all costs (straight to the young woman).
Unfortuantely, on note 2 the sim card is not even accesible. Its buried/sealed inside, unless sprint techs have a way to access it.I am surprised this is such a low occuring issue, that no one in this forum has this.
Same thing
Same thing happened to me 2 weeks ago, i had to order a new card
hammerchucker said:
My son was having issues with his HTC One's SIM card. Data was sporadic, no LTE, and he would get no SIM card errors. We took it in to the Sprint repair center in the area and they first tried blowing out the SIM card slot but ended up putting in a new SIM card which fixed the problem.
Hopefully the person who looks at your phone is competent as we had to make a few trips as we were told at one point that we didn't even need a SIM card since we were not going Global - this older guy was wrong. We ended up having this young woman take a look at it and she swapped it out ASAP and we were good. I'm going on a bit but I was somewhat floored that their repair tech gave info that was just wrong. I've had to go back a few other times (for other reasons) and I avoid that dude at all costs (straight to the young woman).
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The "techs" there are a joke. The only people who can REALLY help are devs who they probably keep locked away in a safe house abroad. There hasn't been a single time when a phone carrier tech was remotely helpful for me.
And the SIM is on the same module as the SD card. IIRC they can swap out this entire module. How will they replicate the same iccid onto the new one? No clue. If they replaced it and your issue was fixed though they did it somehow. Or else your authentications would be all messed up (meid> mdn>min>HDR AN>profile 0 and 1>iccid...probably more I'm forgetting)
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
corbs64269 said:
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
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I am having the same issue. Not sure of a fix yet but it is getting more and more frequent which worries me.
Same here. :sadface:
Same here! Anybody contact Samsung or Sprint about it?
Same here!!!
Just got my note 4 from Amazon.com. I had been reading about the lte to 3g call drop issue, and someone posted using there sim the card from the phone they were replacing fix this issue. So I put mine in from my s4 before i even turn it on for the first time. The phone worked, but was unable to connet to the 4g (lte / spark ) network. 3g worked fine. I got the message you all are getting (no sim, restart device....). It would happen like every 10 minutes. Once I put the sim that came with the phone in , all my problems went away. Long story short, you need another sim card.
I just called sprint and they are sending me another SIM card. It happens from time to time, but they did tell me if it continues, I can get it replaced for no charge.
Sent from my SM-N910P using XDA Premium HD app
This happened after my sim card swap. It would say "network did not respond in time" then "could not detect sim" then phone would reboot. It did it three different times. Then connection became stable and has not done it again. Not sure if these issues are the same as whats happening here. Just posting my experiences.
I actually bought 2 N910P. I planned on making a little extra money by selling 1 of them, but didn't count on the N910P being so easy to get, so I've held onto the other one for a back up until I found a ROM that I wanted to run on it. Well, I found a awesome ROM & booted up my 2nd N910P & got the message you have all mentioned. I thought it was strange, so I rebooted & got the same message again. After doing this a few times, I thought why not take my SIM card from the 1st N910P & put it in the 2nd N910P. I still got the same message after doing this, so I swapped them back before it messed up my primary SIM card. @Yoshi1221, please keep me/us updated if the new SIM card works for you. Has anybody else got a new SIM card? Also, after installing the 2nd ROM that I was trying out, the fingerprint scanner stopped working. I went back to stock & it still doesn't work, so I made sure that I did a full NANDROID backup on my 2nd N910P in hopes that once I get it working & the fingerprint scanner stops working, I can go back. Anyone else had this trouble?
Edit: I tried to activate my new GN4, but the DEC & HEX numbers were not recoginzed by Sprint.com. So I went into chat & they informed me that it had been turned over to technical support & to contact them again after 24 hours, so we'll see where it goes from there.
Update: Chatted with Sprint & the lady activated the SIM card after giving her the number. Hope this will help out. Just go to Sprint.com & click on the chat button.
Looks like new SIM card is working, but just got it today, seriously had to give up an arm and leg in order for sprint to send me one, but so far it looks like it is working, but just got it today, lol
Sent from my SM-N910P using XDA Premium HD app
Cool, glad it work out for you.
Also found out from a supervisor in the U.S that sprint is now selling GSM phones now. If you take out the SIM card and only receive 3G, you have a GSM phone, if you take out the SIM card and have spark/LTE, you have a CDMA phone
Sent from my SM-N910P using XDA Premium HD app
I had this problem. Sprint sent me a new sim. Fixed the problem for a few weeks but it has returned. Anyone ever get this figured out?
Sim card not found
I had forgetten about this error. Saw that someone suggested a piece of paper between the sim and case cover. I had this happen with a phone I got off a forum. Sent it back and got a replacement. The paper, no matter how thin or thick may or maynot work, and only for a short time. Changing the sim might not work either. You may just need a new phone. I went through all with a s4. Now my note 4 is doing it. I thought it was my recently deceased (July 4) mother was messing with me. One more errand to add to my list for today.
same here?
help plz
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
I cut my microSIM myself freehand and haven't had any issues with it at all. Is it possible that your SIM is dirty/corroded or something? I'd be surprised if the slot on the phone was having issues already.
randman2011 said:
I cut my microSIM myself freehand and haven't had any issues with it at all. Is it possible that your SIM is dirty/corroded or something? I'd be surprised if the slot on the phone was having issues already.
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I actually polished the contacts a bit before putting it in the 5X. It gave me a No SIM error twice in about 3 hours, but hasn't done it in the last 6 hours or so, we'll see if it comes back. I know MicroSIMs are a little thicker than NanoSIMs, I wonder if the extra thickness caused/causes it. If it comes back maybe I'll try sanding the SIM down a bit.
Jacquestrapp said:
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
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I have been having this happen a couple time a week. I'm in the exact same situation being on Verizon, coming from a Galaxy S3, and I cut my micro SIM down to a nano. Did you sand your cut SIM down or get a new one? If so, did this fix the issue?
Sent from my Nexus 5X using Tapatalk
dmudd said:
I have been having this happen a couple time a week. I'm in the exact same situation being on Verizon, coming from a Galaxy S3, and I cut my micro SIM down to a nano. Did you sand your cut SIM down or get a new one? If so, did this fix the issue?
Sent from my Nexus 5X using Tapatalk
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I'm still using the same SIM, the problem hasn't recurred so I haven't done anything about it. If it happens again, I plan to sand the SIM down.
Are you talking about a pop-up error, or just it saying "no sim" in the upper right hand side of the screen? I have it take a little bit to recognize after some reboots, but it always recognizes it after 5-10 seconds. I have a brand new sim from t-mobile that I have been using, so it would not be related to a cut sim or anything like that.
Jacquestrapp said:
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
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Yes!
I had a microSIM cut down and got the issue. Went and got a new nanoSIM still having the issue.
Annoying.
Sent from my Nexus 5X using Tapatalk
This happened to me again, so I finally just asked Verizon for a new nanoSIM and now it's been a week or so with no problems.
I to am on Verizon. And had my sim cut since I am coming from the g4. And have it pop up saying no sim twice. And I removed the sim and reinstalled it and rebooted the device and usually works. But i hope its just something that will work itself out
Yes it's been doing this for a week since I've had my Nexus 5X, I just had to reboot it to have the sim recognized again. And this morning it says "no sim card" no matter what I do. If i remove the sim and plug it back in, sometimes it will work and last for a minute and then again "no sim card". I'm really pissed. I'll try the sim in another phone to see whether or not the problem comes from there.
So question for Verizon ownwers. I got a nano sim card but need to activate it. Can I activate it with a Verizon phone even if it uses a micro sim? Only ask because I came from the g4 and I cut it but I'm trying to get this nano activated to try and eliminate the no sim.
STIKID said:
So question for Verizon ownwers. I got a nano sim card but need to activate it. Can I activate it with a Verizon phone even if it uses a micro sim? Only ask because I came from the g4 and I cut it but I'm trying to get this nano activated to try and eliminate the no sim.
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I just called customer service to activate the sim card and then popped it into my phone. They didn't give me any trouble.
They don't need to activate the sim card to a phone or need an imei?
STIKID said:
They don't need to activate the sim card to a phone or need an imei?
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I called Customer Service and got them to send me one by telling them that I was going to by a Verizon HTC One M9 from a friend. Then when I got the SIM, I just called them again and they activated it for me no problem. I don't remember them asking me for which phone again.
I have seen in other threads on here where people have said that Verizon will activate the SIM card in store even if you tell them its for the Nexus 5X; so, activating over phone or in store should be no problem.
Got my 16GB Ice Nexus 5x today. Took my att nano sim out of my nexus 6 and put it in 5x. Phone said no sim detected. Tried about 20 more times taking it out putting back in, nothing. Tried my old tmobile sim, nothing. Went to att store got a brand new nano. Still nothing. Working on getting it replaced now. Wont detect anyyyyyy sim. ugggggg
Maybe you your 5x needs to be added to their database? Not sure but I had a similar issue with my N5 with Sprint when they first released and bought direct from Google
Sent from my Nexus 5X using Tapatalk
A friend posted that he needs to buy a new SIM for his 5X because the SIM from his N6 is the same size but electronically different. (His is a Project Fi SIM if that matters.)
I'm skeptical about that but it seems clear that you are also having an issue using the SIM from an N6. I'm wondering if the SIM from my N5 is going to work.
this made me cut my att sim a few minutes ago from my N5. The cutter worked fine. http://tinyurl.com/o39so98
tested in N5X and worked fine, H to LTE hand off was about the same as N5, I was worried about that, but it's all good.
I put it back into the N5. But I had to use the old surround from att sim instead of the adapter that comes with that cutter.
There's a small difference, and for sure you can definitely f this up if not careful.
My Ting/GSM (The carrier who must not be named is T-Mobile ) Sim worked without difficulty. It was die cut for the smaller size. I kept the part I popped it out of just in case.
It took a surprisingly long time to get on the network. I kept checking and it showed no phone number for what seemed like a long time. I started looking into the Ting web pages and started to run through the process of activating a phone, thinking I needed to do that. At that point when I went to the settings to get the IMEI I saw that it had the phone number and calling was working. It was probably over an hour.
i have this problem too actually. After trying maybe 10 times it worked, but it would keep saying no sim card, and it would IMMEDIATELY work on my MXPE. That being said, i probably need a new sim card. A coworkers SIM card worked without issue.