Got my 16GB Ice Nexus 5x today. Took my att nano sim out of my nexus 6 and put it in 5x. Phone said no sim detected. Tried about 20 more times taking it out putting back in, nothing. Tried my old tmobile sim, nothing. Went to att store got a brand new nano. Still nothing. Working on getting it replaced now. Wont detect anyyyyyy sim. ugggggg
Maybe you your 5x needs to be added to their database? Not sure but I had a similar issue with my N5 with Sprint when they first released and bought direct from Google
Sent from my Nexus 5X using Tapatalk
A friend posted that he needs to buy a new SIM for his 5X because the SIM from his N6 is the same size but electronically different. (His is a Project Fi SIM if that matters.)
I'm skeptical about that but it seems clear that you are also having an issue using the SIM from an N6. I'm wondering if the SIM from my N5 is going to work.
this made me cut my att sim a few minutes ago from my N5. The cutter worked fine. http://tinyurl.com/o39so98
tested in N5X and worked fine, H to LTE hand off was about the same as N5, I was worried about that, but it's all good.
I put it back into the N5. But I had to use the old surround from att sim instead of the adapter that comes with that cutter.
There's a small difference, and for sure you can definitely f this up if not careful.
My Ting/GSM (The carrier who must not be named is T-Mobile ) Sim worked without difficulty. It was die cut for the smaller size. I kept the part I popped it out of just in case.
It took a surprisingly long time to get on the network. I kept checking and it showed no phone number for what seemed like a long time. I started looking into the Ting web pages and started to run through the process of activating a phone, thinking I needed to do that. At that point when I went to the settings to get the IMEI I saw that it had the phone number and calling was working. It was probably over an hour.
i have this problem too actually. After trying maybe 10 times it worked, but it would keep saying no sim card, and it would IMMEDIATELY work on my MXPE. That being said, i probably need a new sim card. A coworkers SIM card worked without issue.
Related
Hey, I have my One v for about half a year now, and it worked perfectly with one sim, few weeks ago I changed to a different service provider, and the sim worked fine too.
Few days ago, I look at my phone and the bars just start to disappear, until it got to a state where I couldn't receive calls, SMS, surf the 3g web and so on. This morning (and yesterday's evening) I had bars fro few minutes, then it simply showed the name of the provider in the notification area, now there's just "no service". I tried swapping Sim's with my sister, which has the same phone - my sim worked on her phone, her sim didn't work on mine.
So my lucky guess is that the sim slot is dead, I wanted to know if there's any solution I should try before sending it to a store to find out wat is happen, or I should just do that and forget about it. Also, if the sim slot if dead, how much will it cost approximately to fix it?
Slot may not connect - maybe it's time to use "toilet paper solution" (as originally named for Nokia N900)? You should make piece of paper the same size as sim card and insert it with SIM card to slot to hold it with connectors and disallow separation. If not working experiment with paper with other thickness or size. Try this one and say about any changes.
And try with prepaid / old card
it may seem obvious, but have you already tried cleaning the sim slot by blowing all the dust out of it? that used to fix this sort of problems in my dumbphone.
Which nmforu
I owe my life to trees everywhere. Thank you dskowronski! it worked! tried doing what you told me, second time it worked - then I tried without the paper and voila!
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
corbs64269 said:
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
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Click to collapse
I am having the same issue. Not sure of a fix yet but it is getting more and more frequent which worries me.
Same here. :sadface:
Same here! Anybody contact Samsung or Sprint about it?
Same here!!!
Just got my note 4 from Amazon.com. I had been reading about the lte to 3g call drop issue, and someone posted using there sim the card from the phone they were replacing fix this issue. So I put mine in from my s4 before i even turn it on for the first time. The phone worked, but was unable to connet to the 4g (lte / spark ) network. 3g worked fine. I got the message you all are getting (no sim, restart device....). It would happen like every 10 minutes. Once I put the sim that came with the phone in , all my problems went away. Long story short, you need another sim card.
I just called sprint and they are sending me another SIM card. It happens from time to time, but they did tell me if it continues, I can get it replaced for no charge.
Sent from my SM-N910P using XDA Premium HD app
This happened after my sim card swap. It would say "network did not respond in time" then "could not detect sim" then phone would reboot. It did it three different times. Then connection became stable and has not done it again. Not sure if these issues are the same as whats happening here. Just posting my experiences.
I actually bought 2 N910P. I planned on making a little extra money by selling 1 of them, but didn't count on the N910P being so easy to get, so I've held onto the other one for a back up until I found a ROM that I wanted to run on it. Well, I found a awesome ROM & booted up my 2nd N910P & got the message you have all mentioned. I thought it was strange, so I rebooted & got the same message again. After doing this a few times, I thought why not take my SIM card from the 1st N910P & put it in the 2nd N910P. I still got the same message after doing this, so I swapped them back before it messed up my primary SIM card. @Yoshi1221, please keep me/us updated if the new SIM card works for you. Has anybody else got a new SIM card? Also, after installing the 2nd ROM that I was trying out, the fingerprint scanner stopped working. I went back to stock & it still doesn't work, so I made sure that I did a full NANDROID backup on my 2nd N910P in hopes that once I get it working & the fingerprint scanner stops working, I can go back. Anyone else had this trouble?
Edit: I tried to activate my new GN4, but the DEC & HEX numbers were not recoginzed by Sprint.com. So I went into chat & they informed me that it had been turned over to technical support & to contact them again after 24 hours, so we'll see where it goes from there.
Update: Chatted with Sprint & the lady activated the SIM card after giving her the number. Hope this will help out. Just go to Sprint.com & click on the chat button.
Looks like new SIM card is working, but just got it today, seriously had to give up an arm and leg in order for sprint to send me one, but so far it looks like it is working, but just got it today, lol
Sent from my SM-N910P using XDA Premium HD app
Cool, glad it work out for you.
Also found out from a supervisor in the U.S that sprint is now selling GSM phones now. If you take out the SIM card and only receive 3G, you have a GSM phone, if you take out the SIM card and have spark/LTE, you have a CDMA phone
Sent from my SM-N910P using XDA Premium HD app
I had this problem. Sprint sent me a new sim. Fixed the problem for a few weeks but it has returned. Anyone ever get this figured out?
Sim card not found
I had forgetten about this error. Saw that someone suggested a piece of paper between the sim and case cover. I had this happen with a phone I got off a forum. Sent it back and got a replacement. The paper, no matter how thin or thick may or maynot work, and only for a short time. Changing the sim might not work either. You may just need a new phone. I went through all with a s4. Now my note 4 is doing it. I thought it was my recently deceased (July 4) mother was messing with me. One more errand to add to my list for today.
same here?
help plz
This is more of a general ATT thread, but it does relate to my note 4.....
I have a one plus one, and my note 4 and from day to day I want the flexibilty to swap phones as I see fit. It used to be move the sim, and you're good. Lately, I've see issues when I moved my sim from phone to phone.
The first was last week, I bought an alpha clone off of craigslist and voice would work, but data would not. I dropped it back into my one plus one, and same thing, no data. Went to an ATT store, and they did an IMEI swap on my account and all was well in the world. Years ago, the IMEI swap on the carrier system kinda just followed the phones and wasnt ever an 'official' thing...but now it seems it is. Any ideas on this, can I swap my IMEI online with ATT?
Obviously I did a search on it, and it takes me to the ATT website, but it looks more along the lines of swapping when you've made an official order, not just because you want to. Am I missing something?
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
The Sims that are blue are lte Sims don't get the ones that are purple those are isis
Clienterror said:
Change the sim card. When I went from my g2 to a nexus 5 I swapped the sim when I got the nexus 5 in the mail and data wasn't working ect. I go down to the AT&T store and talk to the same girl who's actually on the ball there and we found out that if you have an ICIS sim card it won't work on phones they don't sell. Just get a generic lte sim and see if that fixes it. Good luck!
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Click to collapse
Is that what ATT is giving out by default now? I have a nano sim (that i got for that nexus clone) and it works fine in my OPO. If I put it in my note 4, I only get 4G, not LTE, which I thought was odd. I can do as suggested, just want to make sure I understand first...
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
thanitos said:
All att Sims are lte capable but the purple ones are softcard (isis) compatible, meaning they have the correct security features for the use of isis enabled devices
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Click to collapse
ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
Call customer care and give them the imei of a phone that supports lte and have them add that and just not change the sim
dboogie2288 said:
ok, so he meant isis above.
I think this is just a standard att LTE card...its orange...and it DOES work in my OPO, so I think that theory is out.
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The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
zoso28 said:
The Isis/Softcard is a problem as described above, but there's also a "nextgenphone" feature that goes on your account with newer phones (along with your normal data feature) and newer phones are using that with a related APN so it could have something to do with that new feature. Haven't figured it out yet but I'm playing with the system & I'll post what I find. So far all my secure sims have changed phones fine. My Gear S gave me a couple problems but I'm not sure if they were related.
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Click to collapse
Interesting. When I went to another ATT store a few weeks ago to change to a nano sim, the rep changed some codes on my plan. I got this in an email:
DELETED MOBILESHAREVSL64VT
ADDED MOBILESHAREVP20
Last night I went to a different ATT store than usual, and found out they were just a partner (though you could never tell it) and he said there were a few wonky codes on my plan, one of which mentioned something about APNs...so maybe youre on to something. He was under the impression it was grandfathered though, so it was old. He could, of course be wrong.
He also tried his SIM (oh and I have a non-secure sim) in my one plus one from his moto x 2014 and it worked just fine. LTE and everything. He put my sim into his X, and got 4G only, no LTE.
So he swapped me back into a non-secure micro sim, just to try things out again, and I left the store with my one plus one working. I came home, dropped it into my Note 4, and got 4G only, no LTE. When I put it back into my OPO, I got a text message saying I needed a new sim to work with my phones new feature. Weird.
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
zoso28 said:
The original feature is just normal mobile share data but I'll have to look up the second one I haven't seen that in the system. What i know is that once you put your sim in a newer phone (last few months) the system auto adds that nextgen feature & you end up either needing a secure sim or have to put the correct imei on the account
Click to expand...
Click to collapse
So that sounds like its our culprit.
If i have a secure sim for my note 4....can I move that to my OPO? I've heard no, but I've also heard yes...
I have been swapping my Sim card that I got with my Note 4 with my Note 3 Nokia 1520 and my Gear S. I have had data act up but only with the Note 4. Everything else has worked fine. In the Note 4 what I have done is add the older apn and toggle to that apn. Let it pickup the 4G lte icon or whatever it is. Got to phone app settings advanced settings and make sure you don't get an error. Then switch back to the Nextgen apn.
Worked for me.
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
For Christmas I got an iPhone 5s for my daughter,to replace her iPhone 4s.Its been so long since I've used an iphone. Christmas morning she opened it.I told her just swap your Sim card,she came back down kinda upset and said it didnt fit.Now I felt bad,ATT isn't open nothing I could do.I remembered once I took a Sim that was too small and crazy glued it to a iPhone 3g Sim tray and it worked.So I googled cutting an iPhone 5s Sim card,and there's actually a template you can DL and trace where to cut.For some reason my printer didn't want to work so used a ruler and the dimensions that were on the site,it was micro Sim to nano sim. I got really sharp heavy duty scissors and cut it,sanded the sides and corner,even the non contact side because the nano is like a hair thinner,fit right in sim tray and worked perfect.I've offered to give her my S5,nope lol these kids and there Iphones.And that phones IMEI was on my plan that day,it was an ATT phone from someone who recently got a 6plus that I got it from.
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
I cut my microSIM myself freehand and haven't had any issues with it at all. Is it possible that your SIM is dirty/corroded or something? I'd be surprised if the slot on the phone was having issues already.
randman2011 said:
I cut my microSIM myself freehand and haven't had any issues with it at all. Is it possible that your SIM is dirty/corroded or something? I'd be surprised if the slot on the phone was having issues already.
Click to expand...
Click to collapse
I actually polished the contacts a bit before putting it in the 5X. It gave me a No SIM error twice in about 3 hours, but hasn't done it in the last 6 hours or so, we'll see if it comes back. I know MicroSIMs are a little thicker than NanoSIMs, I wonder if the extra thickness caused/causes it. If it comes back maybe I'll try sanding the SIM down a bit.
Jacquestrapp said:
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
Click to expand...
Click to collapse
I have been having this happen a couple time a week. I'm in the exact same situation being on Verizon, coming from a Galaxy S3, and I cut my micro SIM down to a nano. Did you sand your cut SIM down or get a new one? If so, did this fix the issue?
Sent from my Nexus 5X using Tapatalk
dmudd said:
I have been having this happen a couple time a week. I'm in the exact same situation being on Verizon, coming from a Galaxy S3, and I cut my micro SIM down to a nano. Did you sand your cut SIM down or get a new one? If so, did this fix the issue?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I'm still using the same SIM, the problem hasn't recurred so I haven't done anything about it. If it happens again, I plan to sand the SIM down.
Are you talking about a pop-up error, or just it saying "no sim" in the upper right hand side of the screen? I have it take a little bit to recognize after some reboots, but it always recognizes it after 5-10 seconds. I have a brand new sim from t-mobile that I have been using, so it would not be related to a cut sim or anything like that.
Jacquestrapp said:
I'm on Verizon, my SIM was a microSIM originally, it came with my Galaxy S3. I cut it down with a SIM cutter a while back to use it with a Moto X (original version), it worked fine for a long time in that phone. I just moved it over to my N5X this morning, and a few hours later the phone has twice told me that no SIM is installed. I had to remove the SIM tray and re-insert it to make it work. Anyone else having this problem?
Click to expand...
Click to collapse
Yes!
I had a microSIM cut down and got the issue. Went and got a new nanoSIM still having the issue.
Annoying.
Sent from my Nexus 5X using Tapatalk
This happened to me again, so I finally just asked Verizon for a new nanoSIM and now it's been a week or so with no problems.
I to am on Verizon. And had my sim cut since I am coming from the g4. And have it pop up saying no sim twice. And I removed the sim and reinstalled it and rebooted the device and usually works. But i hope its just something that will work itself out
Yes it's been doing this for a week since I've had my Nexus 5X, I just had to reboot it to have the sim recognized again. And this morning it says "no sim card" no matter what I do. If i remove the sim and plug it back in, sometimes it will work and last for a minute and then again "no sim card". I'm really pissed. I'll try the sim in another phone to see whether or not the problem comes from there.
So question for Verizon ownwers. I got a nano sim card but need to activate it. Can I activate it with a Verizon phone even if it uses a micro sim? Only ask because I came from the g4 and I cut it but I'm trying to get this nano activated to try and eliminate the no sim.
STIKID said:
So question for Verizon ownwers. I got a nano sim card but need to activate it. Can I activate it with a Verizon phone even if it uses a micro sim? Only ask because I came from the g4 and I cut it but I'm trying to get this nano activated to try and eliminate the no sim.
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Click to collapse
I just called customer service to activate the sim card and then popped it into my phone. They didn't give me any trouble.
They don't need to activate the sim card to a phone or need an imei?
STIKID said:
They don't need to activate the sim card to a phone or need an imei?
Click to expand...
Click to collapse
I called Customer Service and got them to send me one by telling them that I was going to by a Verizon HTC One M9 from a friend. Then when I got the SIM, I just called them again and they activated it for me no problem. I don't remember them asking me for which phone again.
I have seen in other threads on here where people have said that Verizon will activate the SIM card in store even if you tell them its for the Nexus 5X; so, activating over phone or in store should be no problem.
I've been using the fire as a secondary phone with a payg sim. My other phone is now broke so I've got a contract sim in the fire. It's constantly saying no sim or searching. It'll pop up as if it has a signal and display lte or 3g for a while but quickly revert to no signal. I've restarted, reinserted many times. Don't really want to factory reset. Can't remember if previous sim had same error as I didn't use it enough back then. Don't suppose Amazon have stocks to replace if it turns out to be hardware issue. Anybody else had similar issues?
ratbags said:
I've been using the fire as a secondary phone with a payg sim. My other phone is now broke so I've got a contract sim in the fire. It's constantly saying no sim or searching. It'll pop up as if it has a signal and display lte or 3g for a while but quickly revert to no signal. I've restarted, reinserted many times. Don't really want to factory reset. Can't remember if previous sim had same error as I didn't use it enough back then. Don't suppose Amazon have stocks to replace if it turns out to be hardware issue. Anybody else had similar issues?
Click to expand...
Click to collapse
I've found the sim slot is very unforgiving to cut sim cards. I had a micro sim that I trimmed to nano. While it worked fine in other phones, it gave me nothing but grief in my fire phone. I eventually gave in and bought a proper nano sim and haven't had any trouble since.
Try a sim from a friend to be sure it is the phone and not the sim card.
Always power the phone down before installing a new sim, because it needs to setup the provider settings.
The sim is nano not cut down. Yeah, I'll try another sim before getting onto Amazon.
Thanks.