H812 Keeps Losing Signal (Please Help) - G4 Q&A, Help & Troubleshooting

Hello everyone, I've been lurking here all weekend as I've been trying to stabalize this phone I bought off of Kijiji. Right off the bat, when I
installed the sim I forgot to turn off the phone . Haha, I was extremely tired & only when I removed the battery (of course) did I realize what
had happened. Ever since the sim has been in, the signal has been unstable every 5-10-15 to 30 minutes (this is without running POGO). By
unstable, I mean both data & most importantly calls. I won't be able to make or receive, when I place the call during these failures it will
say dialing, connecting... and just continue until "call ended". And when I"m called, outside of LTE just say we've forwarded your call to VM. On
LTE, it will say something along the lines of this customer isn't able to receive your call at the moment.
Troubleshooting Attempts:
- Tried SIM in a different phone & it worked perfectly
- Power Cycled Several times, Factory reset it 3 times
- Set up 2 APN's (sorry can't link yet, but google them if u like they're ez to find. LG G4 VM Canada APN's)
- ^ Tried both, both unstable, but PDA gives most stability
- I've registered to all available networks under GSM/HSPA/LTE all unstable
- Connected Automatically & Manually to GSM/HSPA/LTE together & separately. All unstable
- Phone is not in Air Plane mode
Model: LGH812
Unlocked, Original Carrier: Rogers
Current Carrier: Virgin Mobile (Canada)
Android OS: Marshmallow
Kernal Version: 3.10.84
Build Number: MRA58K
Software Version: H81220x
Now, I have just recently come across a very interesting development. Using the App Network Signal Refresh Lite,
In pokemon go I've been able to transition to a signal that will stay solid for up to 5 minutes, 3 on average. It will still
lose connection, but will usually reconnect in-app in moments. I do have to minimize it & do a refresh again in NSRL
every now and then but it's a big improvement. Before hand, when I would use go, the service (calls included) would
completely rip in seconds.
So... any ideas? I'll appreciate any & all help.

I've flashed every stock rom I can for the device too, but the signal continues to drop regardless of the OS. Some error messages I' ve gotten are emergency calls only, no service & service disabled but usually it just shows that its connected to virgin but I can't make or receive calls.
Other than the cellular service, everything else with the phone works perfectly. The wifi, the camera, the gps, etc it would be a shame to have to get rid of it but the essentials first. I have to be able to make calls.
Please, anyone, any ideas? Are there any apps I can install to fix the broadband or something.

It won't remain stable no matter what I do... and no one has any solutions
tips, thoughts or ideas? Really regretting this purchase now... It's been a
month and I still cannot get a stable connection. This is ridiculous.

Unoder said:
I've flashed every stock rom I can for the device too, but the signal continues to drop regardless of the OS. Some error messages I' ve gotten are emergency calls only, no service & service disabled but usually it just shows that its connected to virgin but I can't make or receive calls.
Other than the cellular service, everything else with the phone works perfectly. The wifi, the camera, the gps, etc it would be a shame to have to get rid of it but the essentials first. I have to be able to make calls.
Please, anyone, any ideas? Are there any apps I can install to fix the broadband or something.
Click to expand...
Click to collapse
Where did you find the stock rom for virgin mobile?

Unoder said:
It won't remain stable no matter what I do... and no one has any solutions
tips, thoughts or ideas? Really regretting this purchase now... It's been a
month and I still cannot get a stable connection. This is ridiculous.
Click to expand...
Click to collapse
You may want to check out this link (https://lg-firmwares.com/lg-h812-firmwares/) for an H81220X Bell/Virgin kdz (H81220x_00_1122.kdz) and use LGUP-NEW to install it. It might help but if not, you may be facing a hardware issue ...

Solved lg g4 losing signal
I bought my lg g4 K450 and within days l noticed my phone was losing signal constantly. By the grace of God l tried this and it worked.
Go to settings---Then to Network---To more---To Mobile networks----To network operators. Select search network. All available networks will be displayed after a thorough scan. Select your network provider with a WCDMA instead of GSM and it will register it. After it done registering, restart the phone. and u are good to go. It worked for me, if it works for u give glory to God.
By [email protected]
+233202997578

Problem solved
Settings>battery and power savings>battery percentage on the status bar> off

Related

HELP! Major network problem :(

Hi all,
I got my Desire from the British carrier "Three" last April when it came out. It was stocked with Android 2.1 but the phone was unbranded and not locked so making life much easier.
I rooted the phone weeks later and flashed a number of various roms and radios (usually newest ones recommended by rom developers) and just played around with them. No problems ever occured and everything went smooth.
However a while ago (about 4 weeks I would say) strange thing happened: when the carrier 3 does not gave 3G coverage it usually switches to other network's 2G roaming service. It is also possible to switch to 2G permanently by forcing it via phone settings. It stopped working in Central London for me while still worked elsewhere (very strange) so I had to rely only on 3G service. I thought it was a network issue at first but now I'm not sure.
Later (or at least so I noticed) the connectivity started fooling around: even when standstill (i.e. NOT in a train, bus etc.) and staying at home the network connectivity just disappears all of a sudden. Sometimes it comes back by itself and sometimes I just do it manually via netowking settings. This is much more common when on the move (i.e. on the train etc. even though it never used to happen before). Moreover, sometimes while manually searching for network it says "your sim would not allow to connect to this network" even though I try to connect to the correct one. Instead I switch "WCDMA only" and "WCDMA/GSM auto" options and connection comes back by itself. Then it disappears again after a while. Even more strangely, connection does not disappear if I am talking on the phone with someone but in other situations (such as browsing internet) it just disappears and I see no bars in network reception indicator and cannot connect to internet or make phone calls.
I know 3 has a reputation (deserved or not) of having "bad" network but I don't think this has anything to do with that. My Desire used to work fine before and never had such problems (except in specific spots which have bad coverage). Moreover, I have another old phone and it works fine without any problems with networking while the Desire messes around. I am sure it has either to do with firmware or, worse, hardware.
I have tried a number of roms, radios and settings and it's the same thing all over.
If nothing works is there a way I can still bring it to warranty service after flashing "unrooted" stock rom if there is one available? I'm so frustrated because I have no idea why this is happening.
Its because three have switched off 2g roaming I have the same problem. Search Google
Sent from my HTC Desire using XDA App

A few questions about the GNex - Network, Mail etc.,

Hi Guys,
So, I've been using the GNex for about a month. I moved to this phone from a Moto Atrix and here is what I have noticed and have looked around but didn't see any good answers to these questions I am having. Hopefully I get some answers here.
Device info:
GNex GSM version on ATT.
Running JB 4.1.1 Stock with Trinity Kernel (rooted and bootloader unlocked).
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
Issue#2: This is with the stock mail app. Specifically the search in this mail app. No matter what, it always returns zero results. Has anyone had this issue with the Mail App? If I use the Gmail app, it works fine. That's what I am using now, but am curious as to what I may be missing that make it not return any search results in the stock mail app.
Q3: Speed Dial: How do you set speed dial on the dialer? Is it even supported?
thanks in advance,
vG
verruckterGeck said:
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
it could be to do with your radio, what version is it? baseband version in about phone. im no expert but when i flashed a jellybean rom i had to update my radio afterwards cause my signal was dropping alot. i also had the same problem later on but that was down to my network operator. before i realised it was them i googled my problem and a few forums suggested that my sim card was goosed. so maybe check those three possibilities? i cant help with the other two issues unfortunately but good luck sorting it out!
Click to expand...
Click to collapse

Not connected to Mobile Network after being on Wifi?

This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
thewalkingdude said:
My wife has the same problem after the 20E update. Her mobile is stock as well. It did not happen on 20B.
Click to expand...
Click to collapse
Interesting.... so is there a known solution for it?
rubejb said:
Interesting.... so is there a known solution for it?
Click to expand...
Click to collapse
Off the top of my head no. I'll dig around a bit and see what if anything I come up with.,
From the digging I did I can't seem to find any help. The only thing I can think of is to factory reset it thing and see if it helps. I am going to do do it on my wifes phone tonight.
Yeah, that's what I was thinking too... I'm not really in the mood to deal with restoring all of my apps and whatnot, so I'll hold off on the factory reset for now.
If you remember, could you let me know the results? If I know for fair certainty that a wipe will fix the issue, I might do it.
Thanks!
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
punkhawaiian said:
It's a network problem and it is worst on Samsung phones. I recently went and got a new sim card and it seems to have fixed it. I read it is because if you live in a area where there is poor coverage it causes your sim to where out fast.
Click to expand...
Click to collapse
This started happening before my first month of T-mobile service was even up with a brand new SIM. I'm not saying that it's definitely not a SIM issue, just would seem unlikely that it's worn out that fast.
Mobile out of Network-Tmobile - Android
I;m having the same issue, turned phone off and on, checked Network connections everything looks fine, but now able to receive and send texts or make calls.
rubejb said:
This has been a frustrating issue I've been having pretty much since starting up my T-mobile service about a month ago.
To start off, my G3 is unrooted and on the latest stock software version, 20e.
I use Wifi calling often because I get 0-1 bars of reception at work. All seems to work well until I go outside and try to make a phonecall over the voice network. I'll have plenty of signal bars, be connected to 4G even, yet when I try to use the phone dialer to make a call it will say "Not connected to Mobile Network." or something along those lines.
I haven't done extensive testing, but I believe the other day I toggled the "Mobile Data" off then back on and was able to make calls.
Has anyone else had this trouble? Is it something possibly to do with Wifi and/or Wifi calling?
I believe I could make a phonecall using Hangouts when I was off of wifi, which tells me that the data part is working, but not the voice network.
I contacted T-mobile support, but they just had me do the "typical" things, like shut down the phone, remove the battery/SIM, start everything back up. And sure enough, it worked after that, but I'd rather not have to restart my phone or toggle stuff to get it to work as it should without any hassle.
Thanks!
Click to expand...
Click to collapse

Question Mobile data interruptions on POCO F3 - is there any cure?

Hello, I tried searching on XDA and elsewhere but could not find an answer so I hoping to receive help by writing my issue here.
I have bought two POCO F3's 128GB & 256GB on Amazon & Aliexpress respectively.
They both have the same issue when using mobile data (4g) loading websites and doing voice & | video calls like FB messenger there are interruptions like for a second there is no sound or video freezes. It does not happen on wifi or other phones.
I tried resetting APN, selecting proffered network to LTE, rebooting, switching SIM slot, resetting wifi, mobile and bluetooth settings. Updated both phones to MIUI Global 12.5.1 still no luck.
Country Lithuania (EU) carrier TELE2
We really like the phones, but this is pretty annoying as we do a lot of video calls due to quarantine and what not.
Amazon suggested to replace the phone but seeing as two of them having the same issue it will most likely will not help.
Anyone experienced these issues and came up with solution?
From what u described, seems to me is a bandwidth/mobile data speed problem. Looks like is not enough bandwidth for video call to work properly. So, what is ur bandwidth provided by ISP? What mobile data plan had from ur telephony provider? Maybe ur mobile data signal is low in the place where u make the call from. It can be so many reasons for the issue u confront with, other than a problem with phone itself (a hardware/software issue).
you can also try the latest china stable firmware 12.5.4
Alin45 said:
From what u described, seems to me is a bandwidth/mobile data speed problem. Looks like is not enough bandwidth for video call to work properly. So, what is ur bandwidth provided by ISP? What mobile data plan had from ur telephony provider? Maybe ur mobile data signal is low in the place where u make the call from. It can be so many reasons for the issue u confront with, other than a problem with phone itself (a hardware/software issue).
Click to expand...
Click to collapse
Hi, ty for reply. That should not be an issue, reception is great and we tried it in multiple locations. Our previous devices Iphone 6s/ Poco F1 worked flawlesly with the same carier.
Here is speed test done on mobile data.
Any other ideas?
Found this thread here and I found a solution. Apparently there's an issue with network interruptions in general, especially on phone calls. This can be avoided by switching on VoLTE and WiFi-Calling. This is what I found out over time.
Here's the fun part though: Through a little bit of research this turned out to be a vodafone-problem. I am just guessing you guys will be either also on vodafone or on the corresponding bandwidth in your country.
It seems to be a bug in the F3, but also something that happens when VoLTE is not activated for your SIM card. The phone will try to use VoLTE and this connection will fail, forcing the connection to reset. It will be back in 10-20 seconds, but this is of course super annoying whenever a stable connection is needed (like phone calls...)
Enter *#*#86583#*#* (86583 = VOLTE on dialpad) on your phone. and it will give you a feedback that the carrier check has been disabled. Note that this doesn't mean that VoLTE has been disabled. Checking the network for the capability is disabled then, which makes the setting visible on the SIM card settings. Same works for VoWifi btw.
Try playing around with those settings and see if the connection drops persist. I have no logical explanation why this is happening because what I am telling you is obviously call-related - and I do realize that what you're describing is about the data connection. For me this was related however and solved my issue.
Possible solutions:
a) try to get your service provider to switch on VoLTE for you (this worked for me). You're going to need to call support for that. They will reset your SIM card in the process. Reboot your phone and be done with it.
b) If a) is not possible, deactivate VoLTE in the menu that you activated with the code above. If you're lucky, this will stop the phone from trying to get this type of connection working, even though it's not available. This is broken exception-handling on the phone's side and Xiaomi promised to fix it. They are aware of the bug (since Aug 20th btw) and promised to push a fix into the next MIUI release
c) play with the settings and try to get the phone to not use alternative protocols, just 3G and 4G, also deactivate Wifi-Calling.
Hope this information will help somebody. If all goes well, Xiaomi will fix it and this will behavior will be gone in the next release.
same issue for me with 12.5.7
data interruptions all the time and full signal loss
very disappointed with this device from the day i got it.
O thought I'm the only one facing this problem.
It's so annoying to get an interrupted connection in the middle of the game.
not only game, and calls, i have too much trouble to get throught a call.
Hello all,
i was also affected by a similar issue.
In my case the symptoms were:
On mobile data/5G some apps would be accessing the internet but others wont..
I was able to overcome this by resetting the access point settings and then applying the ones found here:
Cytamobile-Vodafone Cyprus APN Settings for Xiaomi Poco F3 GT - APN Settings
apn.how
I hope it helps...
My fix for this occasional issue is to set the phone to '3g' only in network settings, then flick it back to '5g'. It seems to be area specific for me. Very bizarre.
ntemis021 said:
not only game, and calls, i have too much trouble to get throught a call.
Click to expand...
Click to collapse
I have the same problem, it helps to have the settings volte and vowifi enabled. Sometimes it looks low cell signal and loosing the connection.
Has anyone return for service the device?
It looks like we still have this problem, my F3 modem is crashing every few hours especially when it switches bands, very annoying.
Magister54 said:
It looks like we still have this problem, my F3 modem is crashing every few hours especially when it switches bands, very annoying.
Click to expand...
Click to collapse
It really is! We need a bug bounty for this
Hey I ran into the same problem in Hungary Vodafone Poco F3, 14.07 MIUI
4g net is working flawlessly but
Network connection is lost when start dialing
Nobody can reach me on phone
Enter *#*#86583#*#* (86583 = VOLTE on dialpad)
VoLTE select option turn on/off
Enter *#*#869434#*#*
VoWiFi select option turn on/off
I tried to switch on/off both but no solution just yet
sby has answer for this?
Where should I post this problem to be solved?
I also have this problem and I am from Iran. My mobile ROM is the global version. It seems that this problem is caused by the Poco F3 mobile hardware itself. If anyone finds a solution, please let me know, thanks.

Question Unable to retain/regain signal without reboot/airplane mode toggle

I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
TheGhost1951 said:
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
Click to expand...
Click to collapse
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Caboose27 said:
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Click to expand...
Click to collapse
WOW, glad I am with TMO. Their support is the best I have ever worked with. To me they set the standard.
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Amazoniac said:
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Click to expand...
Click to collapse
That's a good idea, I'll do that tomorrow. Thaanks!
Assuming you're unlocked and rooted since running Lineage, so add this module in Magisk, and maybe also enable mobile data always active in developer settings for now as well.
[TMO] OOS/COS DATA FIX
TO CLARIFY THIS IS A ROOT ONLY FIX After gaining root install given module. Data is now retained. Even after reboot(s). No empty slot or waiting. Issue is TMO variant is showing multi sim. So props were added to make it like a conversion to...
forum.xda-developers.com
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Exact same issue, unlocked LE2125, TMobile simcard. Didn't have issue on custom ROM, but this is happening on OOS13. Tried everything NSA SA 5g dev settings nothing worked. Living with trying to remember to toggle airplane mode periodically.
Try App "connection stabilizer booster" actually helps w root
Connection Stabilizer Booster - Apps on Google Play
Fix cell and wifi connectivity issues. Improve your mobile internet experience.
play.google.com
Life got in the way and I haven't had a chance to try this yet. Probably this coming weekend.

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