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The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
newton ring probably. Seems to become a frequent problem. Try the search on that.
Lord_Conflict said:
The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
Click to expand...
Click to collapse
My first phone did the same thing. Yup, it's a newton ring. If you are still under warranty (should have 1 year from purchase date), then just bring it back to Tmobile or whoever you bought it from. They swapped mine out with no problems. There is no fix that I know of without repairing the hardware. Good luck!
These guys are right, it does sound like the familiar "newton ring" issue, common to HTC hardware it seems.
There's a number of other threads across the site on that subject, you can check to see if the pics in any of them match the general look of what you're seeing...but I think the odds are very good you're just the next lucky winner in the newton-ring lottery.
FYI, although there seems to be no universal cause, heat and/or pressure are common suspects.
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
Lord_Conflict said:
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
Click to expand...
Click to collapse
Most people say you can get them from pressure or too much heat, but I babied the hell out of my first one, and I still got one, so not sure if it really has to do with that or not. Sucks though, it bothered the hell out of me to see it every time. It wasn't horrible, just a faint blueish purple ring. That's the spirit. I want the tp3 as well.
Hi, I have my Defy for about a month and just now noticed 2 tiny stuck pixels of green/blue colour. They are actually visible only on black screen and in normal usage you can only find them if you know where they are, otherwise it only looks like a tiny particle of dust.
Since I only noticed it now it's too late for me to send it back
Have tried different software solutions and ran them over some nights, but nothing helped. So it seems they are permanent. I'm still on stock firwmare and havent flashed it yet.
It's sort of psychological thing... personally, I find it frustrating and it pisses me off because I know the problem is there and I have paid the full price for the phone to be perfect.
I was wondering how many of you experienced this and is there any chance that motorola would cover this problem under warrianty (in EU)?
My first Defy got a stuck pixel within the first week of me owning it. I phoned T-Mo and they sent me a replacement the next day. Before I did that though, I asked a T-Mo employee in one of their shops about it. He told me that if I couldn't get it sorted over the phone, to come back into the shop and they would help me get it replaced under warranty.
I don't really know how it all works but that was just my situation - hopefully it's of some use.
My defy that I just sold had two dead white pixels. One in the middle of the screen and one about the height of the volume rocker. Only visible on black screen though.
Sent from my ADR6300 using XDA App
To those who had an AMOLED screen (hardware version 002) and issued a replacement from Verizon:
Did they give you an AMOLED phone?
If so, how recent was this?
Also, did it have any issues?
Was it refurbished, or certified like-new?
I may have to look at getting my Inc replaced, but I sure as hell won't do it if I get an SLCD.
I just got my replace like 8 days ago.. I got a certified like new one... the only problem that I have is that I have no clue how to find out if I have a sLcd or a Amoled.. I know it should have a 002 number under the battery but honestly I dont see that in mine...
hope my info helps...
Note: I just check and I got a Amoled 002...
Settings > about phone > hardware information
-CM7 ADR6300
When I got my replacement last month they gave me another amoled. To be honest though, the colors sucked, white had a yellowish tint. Nothing a little calibration couldn't fix however.
I've had four of them replaced, all for blown speakers. The last two I asked them for an amoled. If you ask, they will send you which ever one you want.
Sent from my ADR6300 using XDA App
KyleBS said:
When I got my replacement last month they gave me another amoled. To be honest though, the colors sucked, white had a yellowish tint. Nothing a little calibration couldn't fix however.
Click to expand...
Click to collapse
I don't mean to hijack, but how do you calibrate the color of the screen? The last two replacements I got have had a yellow screen and it seems to have gotten better, but I think I just got used to it.
EDIT: to add useful info, I have had 3 replacements since last April, the most recent one being last week and all were amoled screens. My wife had one replaced too and it was also an amoled.
I had mine replaced a few weeks ago, and it's an AMOLED. I haven't had the color tint issues, but my power button is a little sketchy. :/
I also can't sign into Peep on this phone when running Skyraider, but my old phone didn't have problems with it. It doesn't seem like it'd be a hardware problem, but it's the only difference I can think of.
Alright, seems safe to get a refurb now. Thanks guys.
And I assume they're all refurbished units by now instead of certified like-new, whatever the difference would be.
-ADR6300
dpwhitty11 said:
Alright, seems safe to get a refurb now. Thanks guys.
And I assume they're all refurbished units by now instead of certified like-new, whatever the difference would be.
-ADR6300
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Click to collapse
There's not a difference. It's either that or you send yours back to HTC to have them repair/refurbish YOUR phone and wait for whatever their turnover period is to get it back to you. There might not even be any history on the replacement you got at all so stop worrying about whether it's refurbished or not.
Second point, if you originally purchased an AMOLED unit, and you need a replacement you will receive another AMOLED. If you purchased an SLCD version you'll get an SLCD replacement. We have different SKU's for both that are automatically populated in the order system.
KyleBS said:
When I got my replacement last month they gave me another amoled. To be honest though, the colors sucked, white had a yellowish tint. Nothing a little calibration couldn't fix however.
Click to expand...
Click to collapse
I'd like to know how to calibrate the screen too. My wife's phone has a crappy pinkish tint to it ....
Thanks !!!
Sent from my ADR6300 using XDA Premium App
Visited Verizon today, getting a replacement in 2 days.
NemesisXV6800 said:
I don't mean to hijack, but how do you calibrate the color of the screen? The last two replacements I got have had a yellow screen and it seems to have gotten better, but I think I just got used to it.
Click to expand...
Click to collapse
KB3MMX said:
I'd like to know how to calibrate the screen too. My wife's phone has a crappy pinkish tint to it ....
Thanks !!!
Click to expand...
Click to collapse
Here is the thread I found it in:
http://forum.xda-developers.com/showthread.php?t=745248
I can only vouch for ASOP however, I don't use a Sense rom so haven't tested it. Just download and flash calibrated-signed-42-Universal.zip. Then boot up and install Calibrator-5.1-Universal.apk. When you run that, you should be able to change each color calibration. It's pretty amazing, I was thrilled when I finally found it.
Got my replacement today.
Works perfectly. Also, it is AMOLED. Screen isn't "washed out" or anything either.
*edit*
Well, ****. It has ONE dead/permanently blue/cyan pixel in the middle of the bottom half of the screen.
Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
anubis1980 said:
Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
Click to expand...
Click to collapse
what is CPW?
why do you associate it with colour? The same didn't apply for the gray/black?
hamdir said:
what is CPW?
Click to expand...
Click to collapse
carphone warehouse
andreasy said:
why do you associate it with colour? The same didn't apply for the gray/black?
Click to expand...
Click to collapse
My own survey of a number of headsets does actually suggest that flexing is less on grey handsets. Hamdir supposed that the accuracy of the moulding of the polycarbonate has an effect on this. If so, then assuming the grey ones come out of a different mould, perhaps they are generally more "to shape" and hence are having fewer issues. All guesses of course
Both phones have the same issues, just majority of people are buying the white whats why there are "more" defected white HOX.
I wonder what's going on with the white phones. Me and my friend both bought ours from amazon around the 20th of April and we both have perfect ones, no issues that software updates didn't fix. I thought it was just a minority of people having problems, but now I'm starting to feel really lucky!!
Sent from my HTC One X using xda premium
I too have had no bother with my One x....got it from Amazon ,pre ordered it a week before the came out.....
MY phone is 100% except for the software fixes that they have got.....
I am thinking I am lucky also .
My HTC ONE X is white and model number HT23HW.
yeah there is a return and replacements thread for this kind of thing. there are probably threads about the issues like that flex already as well. but congratulations for making another post just like the others so that more people will follow and do the same. =]
Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception
det66 said:
Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception
Click to expand...
Click to collapse
must say mine is absolutely fine
anubis1980 said:
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
Click to expand...
Click to collapse
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.
BarryH_GEG said:
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.
Click to expand...
Click to collapse
Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.
I agree, if the moulds were some how off ever so slightly then the phone wouldnt perform correctly (flex, ripples etc) my new one has a gap at the top of the screen where dust likes to gather.
jonstatt said:
Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.
Click to expand...
Click to collapse
There have been more polls, informal counts, and banter about issues on this forum than any other I've ever participated in. One went down to the day and month the phone was built. With all of this searching for a pattern, I assure you if color played a role it couldn't have escaped the eagle eyes of the participants of this forum who examine each phone with a neuron microscope. I've been in product management and can also assure you that the tolerances capable of drilling the microscopic speaker holes mean that the formation of the overall body isn't what's out of spec and causing technical challenges. It's not a piece of Lego.
Believe what you want, rationality left this forum weeks ago.
My first purchase was from Asda Direct - pad arrived, got the yellow line and yellow smudges during overheat. Interestingly enough, the box in which it arrived was not sealed. My guess = I got handed a return.
Second one came from coop electrical direct. This one, no yellow lines or yellow smudges during Antutu + charging.
Yellow tint on screen, fixed without rooting using the blues - gamma app.
However, this one was taped using see-through tape. On Youtube I've watched videos of LG G Pads being opened, that had a : 'Please do not accept if seal is broken' tape on the side.
Mine didn't have that on either occasion.
Anyone else from the UK market that has received their pads had this? And if so from which store?
Many thanks.
evak2979 said:
My first purchase was from Asda Direct - pad arrived, got the yellow line and yellow smudges during overheat. Interestingly enough, the box in which it arrived was not sealed. My guess = I got handed a return.
Second one came from coop electrical direct. This one, no yellow lines or yellow smudges during Antutu + charging.
Yellow tint on screen, fixed without rooting using the blues - gamma app.
However, this one was taped using see-through tape. On Youtube I've watched videos of LG G Pads being opened, that had a : 'Please do not accept if seal is broken' tape on the side.
Mine didn't have that on either occasion.
Anyone else from the UK market that has received their pads had this? And if so from which store?
Many thanks.
Click to expand...
Click to collapse
Just Unwrapped mine from Asda Direct been setting it up no problems to date was in box sealed
brian566 said:
Just Unwrapped mine from Asda Direct been setting it up no problems to date was in box sealed
Click to expand...
Click to collapse
Thank you
Did the seal say : Please do not accept if seal is broken?
I purchased from asda direct. Not sealed but no marks and alll accessories in box were wrapped. Everything fine apart from blue line issue so will probably return as faulty and get replacement.
Bought off eBay. Was securely sealed. No issues.
Sent from my LG-V500 using xda app-developers app
LeighR said:
Bought off eBay. Was securely sealed. No issues.
Sent from my LG-V500 using xda app-developers app
Click to expand...
Click to collapse
Decided to return mine to coop - they are nice enough to courier pick it from my place, and give me the replacement on the spot so I won't be without a tablet...
The bottom left corner bleed was distracting, and the yellow tinge was too strong. At this point I don't really mind the 7 bright spots at the bottom of the screen at 20% Brighteness, provided I find a tablet with :
Minimal light bleed otherwise
No blue line
Minimal yellow tinge.
Let's see how no.3 performs tomorrow..
evak2979 said:
Decided to return mine to coop - they are nice enough to courier pick it from my place, and give me the replacement on the spot so I won't be without a tablet...
The bottom left corner bleed was distracting, and the yellow tinge was too strong. At this point I don't really mind the 7 bright spots at the bottom of the screen at 20% Brighteness, provided I find a tablet with :
Minimal light bleed otherwise
No blue line
Minimal yellow tinge.
Let's see how no.3 performs tomorrow..
Click to expand...
Click to collapse
Bottom light bleed.
Corner bleed.
311 SN, it's going back. I really want this tablet but I am starting to think it's not for me
Got mine from ASDA Direct and it wasn't security sealed. Serial number starting in 310 and have both light bleed and the blue line. (Neither of which are bad enough to cause a bother mind you!) However mine has a phantom backlight-wont-even-turn-on issue when I wake the device every 1 in 10 or so times. Could be hardware related but I barely saw it on other non-stock ROMs, so assume it's a software trigger causing it.
Mind you, mine was completely missing the security tape, not like it had it and was already broken. Never had a yellow tinge either!
rockbigdave said:
Got mine from ASDA Direct and it wasn't security sealed. Serial number starting in 310 and have both light bleed and the blue line. (Neither of which are bad enough to cause a bother mind you!) However mine has a phantom backlight-wont-even-turn-on issue when I wake the device every 1 in 10 or so times. Could be hardware related but I barely saw it on other non-stock ROMs, so assume it's a software trigger causing it.
Mind you, mine was completely missing the security tape, not like it had it and was already broken. Never had a yellow tinge either!
Click to expand...
Click to collapse
I cannot believe I'll stoop so low as this..I've owned android for years and years, and I'm the proud owner of a Z1 phone...
But I think I'll go and get an ipad mini with retina. At least there I can count on good support and on tablets I can buy from and return to a shop rather than deal with online suppliers...
I wish there was an actual high street shop with the g pads, but I don't think that's going to happen any time soon :S ah well...
evak2979 said:
I cannot believe I'll stoop so low as this..I've owned android for years and years, and I'm the proud owner of a Z1 phone...
But I think I'll go and get an ipad mini with retina. At least there I can count on good support and on tablets I can buy from and return to a shop rather than deal with online suppliers...
I wish there was an actual high street shop with the g pads, but I don't think that's going to happen any time soon :S ah well...
Click to expand...
Click to collapse
NOOOOOO!!!!!
Return it and buy from the link I sent you
LeighR said:
NOOOOOO!!!!!
Return it and buy from the link I sent you
Click to expand...
Click to collapse
No more sold it seems to be done with it...
EDIT - And what happens if I get a faulty one from them?...
Re-Edit - beautiful as it is in the eye, I couldn't bring myself to buy the ipad. I'm an Android person at heart.
I guess I'll just have to wait for the 8.4 PRO By Samsung...
One last exchange. I'll go for a white model in case my luck changes....Tuesday is D-Day !
Asad direct Screen Brighness
rockbigdave said:
Got mine from ASDA Direct and it wasn't security sealed. Serial number starting in 310 and have both light bleed and the blue line. (Neither of which are bad enough to cause a bother mind you!) However mine has a phantom backlight-wont-even-turn-on issue when I wake the device every 1 in 10 or so times. Could be hardware related but I barely saw it on other non-stock ROMs, so assume it's a software trigger causing it.
Mind you, mine was completely missing the security tape, not like it had it and was already broken. Never had a yellow tinge either!
Click to expand...
Click to collapse
Like in my last post I bought from Asda Direct box not sealed had no issues worked ok no problems but since then I have tried to watch two movies and as with most movies these days they are dark but on this tablet they are unwatchable even with the brightness at max
I run the same movies on my tab 2 10.1 much brighter the side by the LG at full is the Samsung at 75%
feel I have made I big mistake as bought to watch movies while travelling
Will ring Asda today
Seems funny why Asdas are Not Sealed
brian566 said:
Like in my last post I bought from Asda Direct box not sealed had no issues worked ok no problems but since then I have tried to watch two movies and as with most movies these days they are dark but on this tablet they are unwatchable even with the brightness at max
I run the same movies on my tab 2 10.1 much brighter the side by the LG at full is the Samsung at 75%
feel I have made I big mistake as bought to watch movies while travelling
Will ring Asda today
Seems funny why Asdas are Not Sealed
Click to expand...
Click to collapse
I do not understand why there are no physical retailers in the uk where we can buy from...
G pad in the High street
Yes does seem funny that PC world or others don't have it but if you go into the Big Asda Living the have a Samsung display !
Have not rang Asda as our phones out.
Just been looking at the New Samsung Tab 4 out preview it is high screen res but will be about the £350 £ 400 as it will be bundled with extras
so looks like 8" are limited it a pity because the G pad is a good piece of kit just screen brightness
"So still dithering !!! "
evak2979 said:
My first purchase was from Asda Direct - pad arrived, got the yellow line and yellow smudges during overheat. Interestingly enough, the box in which it arrived was not sealed. My guess = I got handed a return.
Second one came from coop electrical direct. This one, no yellow lines or yellow smudges during Antutu + charging.
Yellow tint on screen, fixed without rooting using the blues - gamma app.
However, this one was taped using see-through tape. On Youtube I've watched videos of LG G Pads being opened, that had a : 'Please do not accept if seal is broken' tape on the side.
Mine didn't have that on either occasion.
Anyone else from the UK market that has received their pads had this? And if so from which store?
Many thanks.
Click to expand...
Click to collapse
what do you mean by "fixed without rooting using the bues gamma app"?
Sent from my Thrive using Tapatalk 2
afrikanac said:
what do you mean by "fixed without rooting using the bues gamma app"?
Sent from my Thrive using Tapatalk 2
Click to expand...
Click to collapse
Filter Your Screenapp from playstore allows to calibrate red, greens and blues, giving you a better screen result
Got from asda direct, not sealed but haven't tried the tablet yet. Will check tomorrow
Hi guys,
So, I bought mine from CeX, a condition A machine for £185 and I sold my old N7 for £80. Not a mark on it, I have the blue line issue every now and then, but honestly I have only noticed it a couple of times. Overall I am super happy with it. I checked everything out on it the day I got it and have had no issues so far, about a month later.
As for the reason we can't buy it from a store, I think it has something to do with the way that LG made deals with distributors. It looks like they didn't want to spend too much money on it as they were unsure of the response.
Tom.
toyface said:
Hi guys,
So, I bought mine from CeX, a condition A machine for £185 and I sold my old N7 for £80. Not a mark on it, I have the blue line issue every now and then, but honestly I have only noticed it a couple of times. Overall I am super happy with it. I checked everything out on it the day I got it and have had no issues so far, about a month later.
As for the reason we can't buy it from a store, I think it has something to do with the way that LG made deals with distributors. It looks like they didn't want to spend too much money on it as they were unsure of the response.
Tom.
Click to expand...
Click to collapse
Nice
Crossing my fingers for Tuesday..It's such a gorgeous device, and it's such a pity it's so flawed at the same time..