Problems with charging of the phone - HTC 10 Questions & Answers

Hello fellow HTC 10 users.
I got mine about 2 months ago in May, right after it went available on the Irish HTC website. Everything was fine until a couple of days ago, when it started to give me problems with the charging. When I plug the charger sometimes it works perfectly fine, whereas sometimes it will start to connect and disconnect continuously with the orange LED blinking constantly. Sometimes it will tell me that I connected an unidentified charger even though I am only using the official one.
For me it seems to be a problem with the charging dock. Just wanted to ask if any of you already had similar problems?
Thanks in advance for any responses. Cheers.

Ive have problems with charging like I plug it in and sometimes it says it's goin to take 3 hours to fully charge and it charges really slow I take it out put it back in and its OK
Sent from my HTC 10 using XDA-Developers mobile app

Sounds like bad charger or cable.
Mine makes a hissing sound and gets very hot when I charge it and the battery is very low, once it charges up to about 50% is cools down.
I contacted hTC about it and they are sending me a new charger and cable free of charge, which is great of them, esp. since I bought the device from Verizon and not directly through them.
I would try the same. I went to the hTC.com website and started a chat and explained my issues. :good:

I managed to isolate the issue to a faulty charging dock. Thankfully there's an official HTC repairer close to where I work, so I'll just bring in the device.
Now I just need to get back to 100% stock. I got my bootloader unlocked, supercid and s-off. I presume first I have to go back to my stock cid, then go s-on and at the end flash a RUU. Is that correct?

Related

[Q] Battery doesn't seem to charge

Hi there
Had the overheating problem. Unrooted, S-ON, Stock Hboot restored, sent it back. Mainboard replaced. Received back 'fixed' within 4 days. Excellent service. Stock Froyo back. Rooted using Revolutionary and InsertCoin reinstalled. Backup restored. Everything's great.
Come the evening, plug the phone in to charge. Orange LED comes on, as normal. However, the battery level seems to decrease.
Wipe battery stats.
Battery level increases, temporarily. Further investigations seem to indicate that USB charging is ok (incredibly slow, but does increase battery level) whereas AC charging doesn't work at all. The orange LED does come on and the lightening bolt is visible inside the battery widget but the level only goes down (as you'd expect if it wasn't plugged in).
Tried updating to the latest version (okay so I got InsertCoin 1.1.3, loved it so stuck with it) i.e. 1.1.4 with a new kernel. No joy.
So what's going on? Is it a software problem (is this possible?) or have HTC forgotten to plug a connection (again is this possible, as the phone charges via USB but not AC?!)?
The battery is fine (charged it in another Desire with my charger which, thus, must also be fine).
Either way any help would be much appreciated. I really don't want to have to send my phone back, again but if this is the only solution, obviously this is what I'll do.
Apologies if I've missed this problem in the threads, I've tried to find it but no joy.
Further info
Ok so I've been charging the phone overnight. Nothing happened (it went from 45% to 35%)(this was via USB).
I've now wiped the battery stats in recovery and it now charges (again only via USB).
I'm not going to send it back until next week so if anyone has any ideas before then, feel free to share.
Thanks
Maybe its the usb slot on your phone thats faulty, could of happened while it was away being fixed.
Sent from my HTC Desire using xda premium
same too
woniu1990 said:
same too
Click to expand...
Click to collapse
Huh?? Lol
Sent from my HTC Desire using xda premium
jmcclue said:
Maybe its the usb slot on your phone thats faulty, could of happened while it was away being fixed.
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
It could well be. The phone won't charge at all now, via USB or AC. I've organized for it to be 'repaired' again on Tuesday so hopefully it'll be sorted by Friday. It's a good job I have a spare battery and battery charger.
Thanks for your reply
Bit annoying tho coz ul have to put it back too stock (again) lol
Sent from my HTC Desire using xda premium
jmcclue said:
Bit annoying tho coz ul have to put it back too stock (again) lol
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
Incredibly annoying. Hopefully it'll all go as smoothly as last time.
I'll report back next week when I get my phone back...
As long as it gets fixed thats the main thing.
Sent from my HTC Desire using xda premium
Ok so I've got the phone back. They have stated there was no hardware issue and the phone charged fine with their battery and charger. So, still unrooted, I connect my phone up to a charger.
It begins to charge! Excellent.
S-OFF, flash Superuser, flash Insertcoin, restore backup. Problem returns?! Honestly, I can't believe it. Does anyone know how this could possibly be a software issue?
I'm running Insertcoin stable v1.1.4 with snq's most up-to-date kernel (for insertcoin) 2.6.35.8 -snq111118.
If anyone knows anything I can try just let me know. I'm totally stumped here.
Thanks in advance
Sent from my HTC Desire using XDA
Further Update
Further investigations (mainly trial and error) have resulted in the phone being able to charge via USB only (when the phone was unrooted, my claim of it being able to charge was actually it charging via USB).
I've tried also 3 different kernel's for my InsertCoin (all snq) but nothing has changed (I didn't expect it to, however I assumed if it is a software problem, it's the kernel).
So my phone is currently connected to the PC to charge. Obviously this isn't ideal.
As HTC claim there is no hardware issue (would they test the charge from AC and USB?) I'm reluctant to send it back. Again.
However, as the phone does not charge via AC even when it's off, it still makes me think there is a hardware issue.
Any suggestions as to what I can do would be most appreciated. Thanks
Did you try to put it back to stock and then charge it with ac charger? Or maybe your charger/ cable is broken? Did you already try another one? If that works, you shouldn't send it in again. If it didn't, blame HTC for not trying the wall charger.
Gesendet von meinem HTC Desire
No I'm going to try that tonight. I have tried a friend's battery and charger and nothing (but my battery does charge via AC in his phone) so I'm still inclined to believe it's a hardware issue.
What if it does charge through AC when unrooted? What could possibly be wrong?! We'll see, I guess...
Sent from my HTC Desire using XDA
So I unrooted the phone (used the GB update). It didn't charge via AC but did via USB. So I've sent it back (Monday) and have yet to hear when I'll be getting it back (when I sent the phone in first time, they replaced the mainboard and had it back to me within the working week).
Ah well, I just hope it's fixed this time. Thanks for all the suggestions.
I'll let you know what happens. I'm assuming they're just going to replace the mainboard to be honest. I can't see this going any other way (well I can, but I shudder to think what I'm going to do if they say nothing's wrong. Again.)
It's back!
I've just received the phone with a note that says "fully refurbished with new mainboard replacement".
Being confused by what exactly this meant I contacted HTC and low and behold they've replaced: the mainboard (I got this much), the power button, the volume buttons, the touch panel and the bezel. This list reads to me like: we've replaced the phone.
I've hooked it up to charge via AC and in 14 minutes, wait for it...
The phone IS charging! Can't say I'm hugely surprised at the fact that it was a hardware issue, but given the rigmarole I'm just happy it's fixed.
Once I've got it home and rooted it tonight, it'll be like a brand new phone. That's fully customised the way I like it. Can't wait.
Thanks all for suggestions, turns out 3 times is the charm...

Phone only charges for 30 seconds

I just got my phone yesterday, and the Samsung charger was working fine until this afternoon when I noticed that the battery was going down even though it was plugged in. I tried different usb chords and different wall sockets, but nothing worked until I switched to my old HTC Dinc charging adapter.
However, now it will only charge for 30 seconds. It will only continue to charge if it's connected to my computer.
I have the GT-N7100 rooted with stock rom
Anyone have an idea what could be causing this?
Edit: After some more testing I found that the charge light stays on if I plug it into the wall while it's turned off. While it's turned on it still only charges for 30 seconds though. Could that mean its a software issue rather than a hardware problem?
Edit 2: I just did a factory reset and the problem is still there, so I guess I will return it for another unless someone knows how to fix this.
Try a different cable first. I've had problems with mine, so same could be yours.
Sent from my GT-N7100
Did you use the charger and cable provided with the box?
Did you root the phone yourself, or was it already rooted when you bought it.
Seeing as you've bought it yesterday, and you're new here, my beliefs are you probably bought one pre-rooted, and as such, perhaps didn't come with all the official gear.
What does 1 post have to do with newness? A lot of people don't post unless something is really bad(charging for only 30 seconds) and just read.
OP sounds like you need to Odin back to complete stock, not just factory reset from phone.
Sent from my GT-N7100 using xda premium
The charger that came with the box seems to be dead. When I plug something into it nothing happens. It only worked on the day I got the phone.
I got the phone from newegg and rooted it myself. I'm not new here, this is just my first post. I don't usually post unless I have something to contribute, or I have a problem I can't solve on my own.
I flashed back to complete stock firmware (no root) and then did factory reset again, but the problem is still there.
I also noticed that even though it's charging when powered off, it only charges VERY slowly. maybe about 1% every 20 mins.
I can't really think of anything else to do for it, so I'm going to see I newegg will let me exchange it.
Wolf404 said:
I switched to my old HTC Dinc charging adapter.
However, now it will only charge for 30 seconds. It will only continue to charge if it's connected to my computer.
Click to expand...
Click to collapse
I see the Dinc charger is an 1A charger.
I had random charging issues when I used my 1A chargers from my Mytouch 4G.
Every now and then the screen would turn on and the charging would stop. Mostly happened at work for some reason.
I bought better (i.e. higher amperage) chargers and haven't had the problem since.
- Frank
ChodTheWacko said:
I see the Dinc charger is an 1A charger.
I had random charging issues when I used my 1A chargers from my Mytouch 4G.
Every now and then the screen would turn on and the charging would stop. Mostly happened at work for some reason.
I bought better (i.e. higher amperage) chargers and haven't had the problem since.
- Frank
Click to expand...
Click to collapse
Thanks, I didn't know that. That's a good idea. I'll go get a new charger and hope that works.
This is why I use a wall battery charger and just swap out the batteries. My rezound had a charging if CWM was used as recovery. I 2nd or 3rd the full wipe and return to stock and start troubleshooting.
@ChodTheWacko
Thanks a lot man. I just got a new 2.1A charger and it seems to be working fine now.

[Q] HTC One X violently died but I think I might've resurrected it?

Please look into this guys;
Last night, I charged my HOX from 18%-28%, used it for a few minutes and then turned it off (it was still at 28%). I then plugged it into the HTC "black box" usb charger (I've been using the same one since I got the phone like six months ago) but turned on charging after 2 hours - and left it charging for like 6½ hours.
EDIT: My brother actually switched on charging two hours after I switched the phone off. [IT WAS TURNED OFF FOR 2 HOURS]
In the morning, the red LED wasn't on, so I disconnected it and tried turning it on - it didn't work.
I tried holding all three buttons for minutes and all of that, but it still didn't work.
I googled the issue and went through a bunch of threads where the exact same thing happened, and most people said the battery either died permanently or something similar. This one person said he fixed his HOX by using a different charger, apparently the chargers themselves can die.
I plugged my HOX into my mom's Samsung charger, and booted it into bootloader, and selected RECOVERY. After a few minutes and to my orgasmic relief, my phone turned on.
I'm still confused as to what happened.
1) Is there something terribly wrong with my phone's battery now? (When it turned on it was at 1%, whereas I turned it off 6½ hours prior at 28%)
2) My HTC black box charger is obviously not to be used now, right?
3) Is there any problem with using a samsung charger on my HOX from now on? Or should I search for another HTC Black Box Charger?
I'll leave it on charge until it reaches around 60-70% and test it out, and let you know if it's fine. But until then, could you please try answering my questions?
THANKS!
On a side note:
I recently had my HOX repaired at the UK service center under warranty. The phone actually had a bunch of issues; yellow spots on the screen, the ruined wifi antennae thing.. Well, they replaced the screen and display, and replaced the Wifi wiring. When I got it back, it turned out that they forgot to remove a plastic cover from the in-call speaker. Thus I cannot use the phone for phone calls outside of extremely quiet places, unless I use earphones with a mic. I let HTC know this, and they said, "Oh, no problem, just send it back to center"
I reside outside of the UK. I had to send it there with my own money and bring it back with my own money. So now I have to choose between spending another $90 or being able to use my phone for phone calls.
Thanks again, whoever bothers to read this and helps me

anyone have a slow charging ?

im running ARHD 12.0 [Android 5.1] and facing 340ma charging, around 3-4 hr until full
anyone have the same problem ?
before i use this rom (running stock rom) i also have this problem.
I feel like it takes the phone a little to "set up." When I first got the phone it took forever to charge, now it does it fine within 2-3 hours. I plug it in and I see it charges decently fast. When I first got the phone it was really bad at charging though, I really was about to send it back.
Make sure you use a genuine charger. htc or samsung chargers seem to work fine.
An under powered charger will cause the phone to whinge incessantly about low charging power, refuse to swutch off the screen and waste power like its going out of fashion.
Htc logic.. Something not to be desired..
Sent from a stolen (and crap) HTC M9
Old thread I know but most relevant I could quickly find.
Using standard charger included with M9 I could charge from 0 to full in about an hour and a half to 2 hours maximum. Lately, it now is taking 9 to 13 hours with the same charger and cable. Have swapped out cable, no improvement.
On stock, no root, TMO, firmware 2.11.531.19. Charging with unit off, in recovery or bootloader makes no difference.
Any ideas?
Turn the device off and charge it. If it charges in the correct amount of time then you can assume you charger is good but the phone is demanding too much power.
Sent from my HTC One M9 using Tapatalk
I had problems with charging recently. Very obvious fluctuations in charging and not charging to 100%. The problem was lint in the micro USB. Search YouTube videos on how to safely clean them. It has to be worth trying.
Depends, I've had bum adapters before. Had the same issue with my old Note 3 using it's included adapter. I switched to a different one I had (an LG one) and it charged fine afterwards.
My issues were solved by the marshmallow update.
Sent from my HTC One M9 using Tapatalk
That solved it, thanks!
shivadow said:
Turn the device off and charge it. If it charges in the correct amount of time then you can assume you charger is good but the phone is demanding too much power.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse

Phone won't turn on anymore

Hi everyone,
my phone simply won't turn on anymore. It was still working fine yesterday and before I went to sleep I plugged it in the original AC charger like everyday (the phone was on ~50% battery and still working after I plugged it in). But when I tried to wake up to phone in the morning nothing happened. I disconnected the charger and tried to turn on the phone again but still nothing. Then I tried connecting it to my computer but that did not work either. The phone does not show any signs that it is "alive".
I checked the charger and usb port of the phone if their is any visible hardware damage but there wasn't. The phone is only 3 weeks old and was working fine until yesterday. It was running on MDB08M and the bootloader was unlocked so I do not know if I can send it back on warranty.
Anyone here who got the same problem and found a solution?
(sorry for my bad english)
I would try connecting it to the PC and check device manager for any signs of life.
I had a similar problem, the charger died but luckily I had a spare charger
Sent from my Nexus 5X using Tapatalk
I have tried connecting it to my computer but there is no sign of life.
I guess there is no other choice than sending it back to google with the bootloader unlocked ...
My phone has died almost the same. It started to reboot itself like almost everytime ((( and same with unlocked bootloader.... I had mine for 2 weeks. Now I wonder if its common issue with N5X... Did you send your to repair???
This just occurred on my phone. Working just fine with 80% battery. Started GMaps to get some directions. Hung for a couple of seconds then just turned off. Won't respond to button pushes and won't go into recovery mode either. It's like the phone is dead dead.
All these threads about 5xs dying. I guess I better really start saving for a op3t. ? I've had mine a year and it's been fine but from what I've gathered from reading, someone said that's when they usually bite it is a year+... ?
Sent from my Nexus 5X using XDA-Developers Legacy app
Not sure if it has anything to do with it or not but I never leave mine plugged in all night. I zap it an hour and roll out... Always scared it would melt for some reason..lol

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