There are a small amount of phones that have band 12 support through updates. Their respective specifications usually don't include band 12 support, though looking around states band 12 support can be enabled via an update.
way t
Currently, the zenfone 2 states no band 12 support. Is there any way of looking into the phone itself to see if it has band 12 capabilities? Crossing my fingers for this, as this phone is super slick and powerful for an awesome price, and as a T-mobile user, lack of band 12 support is the only thing holding this phone back from purchase. most current band 12 capable phones are either lackluster in features, or too expensive.
unvaluablespace said:
There are a small amount of phones that have band 12 support through updates. Their respective specifications usually don't include band 12 support, though looking around states band 12 support can be enabled via an update.
way t
Currently, the zenfone 2 states no band 12 support. Is there any way of looking into the phone itself to see if it has band 12 capabilities? Crossing my fingers for this, as this phone is super slick and powerful for an awesome price, and as a T-mobile user, lack of band 12 support is the only thing holding this phone back from purchase. most current band 12 capable phones are either lackluster in features, or too expensive.
Click to expand...
Click to collapse
Hey! Are you in an area that doesn't support T-Mobile 1700/2100 MHz AWS (band 4)?
I think i read somewhere on the tmobile forum, they use main band 4 and 2 being implemented.
Zenfone 2 supports both, I just got mine US version today and the LTE is working for me.
Please see the ZenFone 2 support band list - http://www.asus.com/us/support/FAQ/1011352/
USA T-MOBILE FREQUENCY: BAND 2 (1900MHZ), BAND 4 (1700/2100 MHZ), BAND 12 (700 MHZ)
USA T-MOBILE NETWORK FAQS - https://support.t-mobile.com/docs/DOC-4988
USA T-MOBILE CUSTOMER SERVICE - 877-746-0909
ZenFone Quick Service - http://www.asus.com/us/support/self-service/11/
FAQ: http://www.asus.com/us/Phones/ZenFone_2_ZE551ML/HelpDesk_knowledge/
Sincerely,
ASUS_USA
cocopwr said:
Hey! Are you in an area that doesn't support T-Mobile 1700/2100 MHz AWS (band 4)?
I think i read somewhere on the tmobile forum, they use main band 4 and 2 being implemented.
Zenfone 2 supports both, I just got mine US version today and the LTE is working for me.
Click to expand...
Click to collapse
i live and travel between stockton, CA; Sacramento, CA; and Tracy, CA. signal is OK for the most part, though in some areas it leaves a bit to be desired. Currently using a Nexus 5. Through the LTE discovery app I know my phone typically picks up band 4. not sure about band 2. There are some indoor areas like buildings that aren't all that great on tmobile in my area. my local best buy for instance instantly drops to low signal the second i step in the store, even though right outside is full bars. driving along the freeway in certain areas deem little to now signal sometimes as well.
I'm not here to complain about my tmobile service. Just trying to ensure future proofing of my phone purchase hoping that band 12 would improve those situations.
Asus_USA said:
Please see the ZenFone 2 support band list - http://www.asus.com/us/support/FAQ/1011352/
USA T-MOBILE FREQUENCY: BAND 2 (1900MHZ), BAND 4 (1700/2100 MHZ), BAND 12 (700 MHZ)
USA T-MOBILE NETWORK FAQS - https://support.t-mobile.com/docs/DOC-4988
USA T-MOBILE CUSTOMER SERVICE - 877-746-0909
ZenFone Quick Service - http://www.asus.com/us/support/self-service/11/
FAQ: http://www.asus.com/us/Phones/ZenFone_2_ZE551ML/HelpDesk_knowledge/
Sincerely,
ASUS_USA
Click to expand...
Click to collapse
If your a legitimate Asus rep, then that is a bummer the lack of band 12 support. I've already been to those pages and checked again. I just wanted to see if band 12 was possibly hidden somehow, as it seemed to be the case with a 2-3 other handsets since theyre only activated via software updates.
Thanks for the replying.
I am confused, it looks like the USA version does do Band 12
see below bolded:
USA T-MOBILE FREQUENCY: BAND 2 (1900MHZ), BAND 4 (1700/2100 MHZ), BAND 12 (700 MHZ)
bhoth said:
I am confused, it looks like the USA version does do Band 12
see below bolded:
USA T-MOBILE FREQUENCY: BAND 2 (1900MHZ), BAND 4 (1700/2100 MHZ), BAND 12 (700 MHZ)
Click to expand...
Click to collapse
Nah man, he/she is just stating those are the frequencies T-Mobile operate on, not frequencies of Zenfone 2 itself. See the link right above it for the zenfone 2 supported band list.
That would be nice though. I've already read several sites stating that it does not support band 12. The point of my post was to find out if there was any way to find out on the device itself (via owners of a Zenfone 2) to see if it was somehow hidden in there. Specs for the Galaxy Avant, Xperia X3, and the ZTE Zmax I don't think initially listed band 12 support in their specs, but now supposedly they will have it enabled via their respective software updates. I was crossing my fingers hoping a similar thing would happen with the Zenfone 2.
unvaluablespace said:
The point of my post was to find out if there was any way to find out on the device itself (via owners of a Zenfone 2) to see if it was somehow hidden in there.
Click to expand...
Click to collapse
Clearly the phone itself supports the 700 freq (Band 17) which is also where Band 12 operates. Does that require a hardware change? I dunno.
http://www.tmonews.com/2015/03/t-mobile-could-gain-from-atts-band-17-and-band-12-lte-network-interoperating/
US variant of ZE551ML does support Band 12. The LTE Discovery app revealed I was on Band 12 while using the T-Mobile service in Rancho Cucamonga, California. Going east from there, I was on Band 4 or 2, but then again, T-Mobile's rollout is just starting in Southern California.
That's really interesting Armchair. Band 12 is NOT listed anywhere in Asus' specs. I wonder if the latest OTA update kicked it in? Do you know what firmware you're running? B12 support is the only thing holding me back from the Zfone.
RealSkier said:
That's really interesting Armchair. Band 12 is NOT listed anywhere in Asus' specs. I wonder if the latest OTA update kicked it in? Do you know what firmware you're running? B12 support is the only thing holding me back from the Zfone.
Click to expand...
Click to collapse
It's really great news either ways, the last 551 update was mostly US stuff.
Sent from my ASUS_Z00AD
RealSkier said:
That's really interesting Armchair. Band 12 is NOT listed anywhere in Asus' specs. I wonder if the latest OTA update kicked it in? Do you know what firmware you're running? B12 support is the only thing holding me back from the Zfone.
Click to expand...
Click to collapse
When I bought the phone from Amazon on June 25, 2015, Band 12 was listed in the US spec. Otherwise I would not have bought it at all because I wanted that availability. Now that I go back to the Amazon product page to get a screenshot, I see the entry has been altered to remove Band 12. However, today I'll make a trip to Rancho Cucamonga (not far from me, really), and screenshot the LTE Discovery screen when it shows the phone connecting to Band 12. (Pics or GTFO, right? )
Box Codes:
ZE551ML, BLACK, LTE,D
INTEL MRF Z3580(2.3Ghz),4G,64GB EMMC
ANDROID US,5.5" 5M/13M,N/A
Other notes of reference: When the phone arrived, the firmware was WW 2.18.40.12. I OTA updated to 2.19.40.18 then rooted (using Method 3) and unlocked the bootloader. Did not remove any system apps nor install any custom recovery. I have OTA updated twice since then, keeping root and unlocked bootloader. Currently at WW 2.19.40.22, under which I can connect to Band 12 towers. Did not tinker with the telephony settings or make any other unauthorized changes other than rooting and unlocking the bootloader.
So Asus snuck in support for Band 12 in a firmware update? Very nice Asus. Very nice indeed.
ArmchairWizard said:
When I bought the phone from Amazon on June 25, 2015, Band 12 was listed in the US spec. Otherwise I would not have bought it at all because I wanted that availability. Now that I go back to the Amazon product page to get a screenshot, I see the entry has been altered to remove Band 12. However, today I'll make a trip to Rancho Cucamonga (not far from me, really), and screenshot the LTE Discovery screen when it shows the phone connecting to Band 12. (Pics or GTFO, right? )
Box Codes:
ZE551ML, BLACK, LTE,D
INTEL MRF Z3580(2.3Ghz),4G,64GB EMMC
ANDROID US,5.5" 5M/13M,N/A
Other notes of reference: When the phone arrived, the firmware was WW 2.18.40.12. I OTA updated to 2.19.40.18 then rooted (using Method 3) and unlocked the bootloader. Did not remove any system apps nor install any custom recovery. I have OTA updated twice since then, keeping root and unlocked bootloader. Currently at WW 2.19.40.22, under which I can connect to Band 12 towers. Did not tinker with the telephony settings or make any other unauthorized changes other than rooting and unlocking the bootloader.
Click to expand...
Click to collapse
Screenshot taken near the intersection of Foothill Blvd & I-15 in California. LTE Discovery app showing connected to T-Mobile on a Band 12 tower using the ZenFone 2 (ASUS_Z00AD).
I've asked both TMO & Asus for confirmation. TMO basically said since it's not "native" it's not something they can confirm as working or not. Asus has yet to respond to my query period.
UPDATE: Got a reply from Asus. AsusUSA support on Twitter said they are unable to find any substantial data to verify Band 12 support for TMO.
UPDATE -- Official reply from ASUS
Sammaul said:
So Asus snuck in support for Band 12 in a firmware update? Very nice Asus. Very nice indeed.
Click to expand...
Click to collapse
Thank you for contacting ASUS Customer Loyalty. Currently there is no support for this band and no confirmation if it will be added in the future.
I believe it is limited in the hardware. Unfortunately it's not supported.
So looks no Zenfone 2 for me any time soon. What an OTA unsupported update can give, it can also take away.
ArmchairWizard said:
Screenshot taken near the intersection of Foothill Blvd & I-15 in California. LTE Discovery app showing connected to T-Mobile on a Band 12 tower using the ZenFone 2 (ASUS_Z00AD).
Click to expand...
Click to collapse
Are you still able to connect on band 12 with newer firmware? I haven't seen a single one yet and have definitely been in known-deployed areas.
Sent from my ASUS_Z00A using Tapatalk
ziddey said:
Are you still able to connect on band 12 with newer firmware? I haven't seen a single one yet and have definitely been in known-deployed areas.
Sent from my ASUS_Z00A using Tapatalk
Click to expand...
Click to collapse
On .90 I was able to connect to B12 in the same spot as before as well as other locations around Rancho Cucamonga but I didn't take a screenshot of the LTE Discovery app for proof as a few threads here and in other forums have made it clear that T-Mobile will not support B12 on non-branded (read: noncustomized firmware) phones. Since then, the display has developed the infamous lines and fading issues as recorded by others and I have RMA'd the phone. Using a branded burner phone until all is resolved.
Damn looks like the issue is lack of support for volte.
Sent from my ASUS_Z00A using Tapatalk
ziddey said:
Damn looks like the issue is lack of support for volte.
Sent from my ASUS_Z00A using Tapatalk
Click to expand...
Click to collapse
So the repaired phone has returned to me and I've regained my stride. (Physical part was replaced and not a word about the unlocked bootloader.) Went back to that intersection today and took a screenshot of LTE Discovery just for you.
Firmware: WW 2.20.40.97
Rooted & bootloader unlocked.
No other modifications.
Hello,
I'm thinking about buying this phone, I would like to know if this phone is fully compatible with tmobile?
Thanks.
Tmobile uses bands 2, 4, and 12 with 12 not in use yet or not broadly available (recently acquired from Verizon). The ZF2 has bands 1-8, 17, and 20. Everyone who has posted says that it works perfectly on Tmo. The trial SIMs Asus gave out at the US announcement were all Tmo SIMs as well.
Works great on t-mobile for me. No band 12 of course.
Same here. Tmob in NYC works well (better reception in buildings with the newest update actually), but no band 12.
Is band 12 necessary? What effect does lack of band 12 have?
yumms said:
Is band 12 necessary? What effect does lack of band 12 have?
Click to expand...
Click to collapse
Band 12 is not necessary. I'm using the Zenfone 2 on T-Mobile. No reception or speed issues. Pulling ~60mbps down/~30mbps up.
Seems to be working on Tmobile Prepaid as well.
Band 12 is new and has limited availability. I think it is supposed to have better indoor coverage. I don't think it is a big deal. Band 12 phones are just starting to come out on t-mobile (I don't think the iPhone has it).
Compared to my Note 4 from Tmobile, the Zenfone 2 has been getting me better reception. I switch often, but been staying with the Zenfone more lately.
madmike23 said:
Compared to my Note 4 from Tmobile, the Zenfone 2 has been getting me better reception. I switch often, but been staying with the Zenfone more lately.
Click to expand...
Click to collapse
Same here. I have an iphone 6 plus that I cant stand so I switched to the ZF2. The ZF2 gets way better reception..
So I have verizon in michigan.. instead of it saying verizon in the top left corner is says 31000... any ideas on that ? or how to change it?
The 5t is not compatible with VZW as it has no band 13. It may work but I think you'll have problems with that missing band.
Mike02z said:
The 5t is not compatible with VZW as it has no band 13. It may work but I think you'll have problems with that missing band.
Click to expand...
Click to collapse
Do you know that 13 band does?
Band 13 is the primary LTE band for Verizon. It also uses 14 and 2 but 13 is the primary band and you're going to have major problems without 13 on VZW or Sprint. See below...
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Mike02z said:
Band 13 is the primary LTE band for Verizon. It also uses 14 and 2 but 13 is the primary band and you're going to have major problems without 13 on VZW or Sprint. See below...
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Click to expand...
Click to collapse
ballllllllllllz.. stupid verizon needs to drop CDMA...
Yeah I have had the same issue with Oneplus in the past. Also, the UTC 11 didn't have band 13. Service was very spotty and LTE didn't work often. Sucks for us Michigan (at least Detroit metro) peeps because Tmobs and AT&T suck around here. VZW is so solid, but being limited to phones really hurts!!!!
Sent from my Pixel 2 XL using Tapatalk
No band 13 means???
Mike02z said:
The 5t is not compatible with VZW as it has no band 13. It may work but I think you'll have problems with that missing band.
Click to expand...
Click to collapse
Help a dummy out. Does the CDMA support mean the 5t can make phone calls and the lack of band 13 mean LTE performance will suffer?
If so, that sounds like my VZN supported phone.. It may not be a downgrade in service.
anySmarterIdRunLinux said:
Help a dummy out. Does the CDMA support mean the 5t can make phone calls and the lack of band 13 mean LTE performance will suffer?
If so, that sounds like my VZN supported phone.. It may not be a downgrade in service.
Click to expand...
Click to collapse
"Verizon Wireless was the first to arrive to the 4G LTE race and it has also built its nationwide network based on 700 MHz spectrum, but the primary band for Verizon is band 13. Bands 2 and 4 are used to strengthen the signal in the densely populated urban areas. One important thing to note about Verizon Wireless is that many phones are built specifically for the carrier, including its 4G LTE bands. In other words, the common case is that you will not be able to use an AT&T device on Verizon's 4G LTE network."
I've never tried my OnePlus 5t on VZW as the posts I've read said the phone is basically useless on VZW.
Hello, I'm looking at the Global version of the Redmi Note 5 (Basically the pro. Referred to as the AI Dual camera on GSM arena) and I'll be using it in the US on Mint Mobile. Mint is a T-Mobile MVNO and I'm not sure how LTE support will be on this. If anyone has any info on this that would be great. I believe Mint mainly uses B4 and B12 but I could be wrong. I've been looking around and found mixed responses of it having good carrier support stateside and others saying it won't work.
ZenPowerBuilder said:
Hello, I'm looking at the Global version of the Redmi Note 5 (Basically the pro. Referred to as the AI Dual camera on GSM arena) and I'll be using it in the US on Mint Mobile. Mint is a T-Mobile MVNO and I'm not sure how LTE support will be on this. If anyone has any info on this that would be great. I believe Mint mainly uses B4 and B12 but I could be wrong. I've been looking around and found mixed responses of it having good carrier support stateside and others saying it won't work.
Click to expand...
Click to collapse
I can confirm that the phone will WORK on B4 (1700mHz/2100mHz) and B5 if you live in the greater Myrtle Beach area. (Acquired from SunCom back in the late 2000's). I don't know if your area has B5. On your existing phone, get LTE Discovery from the Play Store and sample your most common areas first to see what bands are most prominent. Being where I live, the phone mostly uses Band 5 over 4 because of the lower freq; able to reach tougher places where the higher freq B4 can't reach.
pross8002 said:
I can confirm that the phone will WORK on B4 (1700mHz/2100mHz) and B5 if you live in the greater Myrtle Beach area. (Acquired from SunCom back in the late 2000's). I don't know if your area has B5. On your existing phone, get LTE Discovery from the Play Store and sample your most common areas first to see what bands are most prominent. Being where I live, the phone mostly uses Band 5 over 4 because of the lower freq; able to reach tougher places where the higher freq B4 can't reach.
Click to expand...
Click to collapse
Thank you so much for the reply. I'll give that a download and travel around. Since posting I did discover my current phone supports the same bands. So I'm less worried. :good:
Lte works on band 4, but not band 12 on T-Mobile. But, for me band 4 is enough, if I don't get lte the device will switch to 2g. 3g straight up does not work for me on T-Mobile, although I've heard that T-Mobile does not use 3g anymore in the first place.
All in all, for me lte works just as well as my previous phone (zte zmax pro)
m666p said:
Lte works on band 4, but not band 12 on T-Mobile. But, for me band 4 is enough, if I don't get lte the device will switch to 2g. 3g straight up does not work for me on T-Mobile, although I've heard that T-Mobile does not use 3g anymore in the first place.
All in all, for me lte works just as well as my previous phone (zte zmax pro)
Click to expand...
Click to collapse
I can see that. When B4 and B5 don't work the phone just switches to 2G but without internet so basic voice and sms still works. about 70% of the time after it switches to 2G it'll tap onto HSPA+ (3.5G, coined 4G) and I got that for a while until LTE reconnects. Rinse and repeat until I have to leave to go somewhere.
Hi to all,
I have a strange signal issue with my S20 (G980F) , it just seems to receive only LTE band 20, all other lte band are not working so in every place not covered by lte B20 i'm without 4G network.
In the same place, with same carrier, my girlfriend get LTE band 3 and me LTE band 20, i tried to force LTE Band3 by the secret menu, but, in this way no LTE signal riceived.
My S20 is running Android 12 with last realese of ITV firmware, i tried to clear cache but it is not fixed.
Do you have any idea?
Thanks
Could some different fw help?
Thanks
I have that same problem. were you able to find any solution?