HTC One M8: Android is upgrading... - One (M8) Q&A, Help & Troubleshooting

I just got the latest OTA from HTC. My phone is unlocked with stock image, unrooted and never tampered with. Its been on the Android is upgrading... screen for around 2 hours. Its already gone through and done the app optimisation and rebooted after that into this situation. I'm not really sure what to from here. Do I just leave it running overnight? The phone is running quite hot with the screen permanently on. It hasn't frozen fully, the spinning circle/line is still going. Holding down the buttons does nothing. Its like I'll have to let the battery run down...anyone have any advice

That's not a good sign ...
Don't leave it like that ... press & hold both power & vol up button until it turns black, remove both buttons and quickly press & hold vol down button only.
This will get you to hboot.
Understand that the device is bootloader unlocked but what o you mean by unrooted ?
Was it rooted before and you unrooted it using the unroot function in SuperSU app ?
Note - OTA need a clean non-rooted system image to proceed successfully. If it was rooted and unrooted, some binary already changed then it get stuck while booting.
Post fastboot getvar all result without serial & imei no, if it is not hardware problem then most probably that can be fixed with RUU or non-rooted nandroid backup or signed firmware.

ckpv5 said:
That's not a good sign ...
Don't leave it like that ... press & hold both power & vol up button until it turns black, remove both buttons and quickly press & hold vol down button only.
This will get you to hboot.
Understand that the device is bootloader unlocked but what o you mean by unrooted ?
Was it rooted before and you unrooted it using the unroot function in SuperSU app ?
Note - OTA need a clean non-rooted system image to proceed successfully. If it was rooted and unrooted, some binary already changed then it get stuck while booting.
Post fastboot getvar all result without serial & imei no, if it is not hardware problem then most probably that can be fixed with RUU or non-rooted nandroid backup or signed firmware.
Click to expand...
Click to collapse
Thanks I'll give that a crack. Unrooted as in I've never tried to root it or anything like that. The phone is just how it came stock retail

Actually just as I went to hit power then it rebooted and finished updating....far out that took a long time. Your phone been upgraded to version 6.24.710.1. Was probably close to 3 hours for the update to finish.

I see ... you have an Australia region device. (that's why you have .au in your username )
It seems that's another update from the last 6.12.710.4. I need to get this for my backup collection later.

Related

Up for any suggestions/ help??

Uhm, long story short My Evo crapped out on me with the endless booting. Now before I get trolled. Yes, I have research this issue for several days now yielding little to no results. I went from only seeing a black screen to the constant reboot after the "drag to unlock screen". The phone has a mind of its own only working when ever it wants to. But after a reboot or a battery pull the cycle begins again until it decides that it wants to run again. So the cards are on the table, I'm up for any suggestions, tips and so what you want to throw at me.
What I've done:
flashing the RUU as a .exe as well as .zip file
OTA Update (gave me the black screen)
Thanks, Don
boot into recovery and wipe all the data then install the rom again?
Sorry, I forgot to mention that I was NOT rooted. But, I tried that through the stock recovery (holding volume down+ power through the recovery screen) ANd nothing. Same results.This phone will not defeat me!!
I don't know if this would help. I found this thread:
http://forum.xda-developers.com/showthread.php?t=1302172
You could download the PC36IMG zip and use the bootloader to restore the phone.
If you are not on Sprint, you could do a search for a stock unrooted ROM for your carrier.
Ok if your not a rooted user, which as you say your not, hold your volume button down and power button (after you remove your battery and put it back in), then let go when your screen turns on. You should be at a recovery, find factory reset. All this will do is put your phone back to factory defaults. All your contacts are automatically on your gmail, and will sync to your phone as soon as you sign in with it after your factory reset
Kevtrooper said:
I don't know if this would help. I found this thread:
http://forum.xda-developers.com/showthread.php?t=1302172
You could download the PC36IMG zip and use the bootloader to restore the phone.
If you are not on Sprint, you could do a search for a stock unrooted ROM for your carrier.
Click to expand...
Click to collapse
I attempted this as well, i'm still getting the constant loop with a RARE boot up.
ReapersDeath said:
Ok if your not a rooted user, which as you say your not, hold your volume button down and power button (after you remove your battery and put it back in), then let go when your screen turns on. You should be at a recovery, find factory reset. All this will do is put your phone back to factory defaults. All your contacts are automatically on your gmail, and will sync to your phone as soon as you sign in with it after your factory reset
Click to expand...
Click to collapse
Tried this too. I ended up rooting it yesterday using the revolutionary method, hoping that flashing a custom rom could possibly fix the corrupted file or w.e could be causing this, but nothing. This is ridiculous, is it possible that it could be a hardware defect?? If I ever get it booted again, ill post the hardware specs.
Thanks once again,Don.
Update:
currently I managed to get Myn's twopointtwo ROM functioning properly for the time being at least.
Software:
android 2.2
baseband 2.15.00.05.02
kernel 2.6.32.17
hardware 003

Htc one m8 bricked ?

hi all
i have htc one m8, unlocked rooted i had previousl had viperOne rom installed and decided to change to Sky Dragon ... i wiped all the data system sd card etc and then proceeded to install the rom, installed the rom and then rebooted, recovery asked root access seems missing so i clicked no to install root access and now it is stuck on the htc screen with the this build is for dev purposes in red and now i cant get into recovery or bootloader ? what to dooooo
MrH871 said:
hi all
i have htc one m8, unlocked rooted i had previousl had viperOne rom installed and decided to change to Sky Dragon ... i wiped all the data system sd card etc and then proceeded to install the rom, installed the rom and then rebooted, recovery asked root access seems missing so i clicked no to install root access and now it is stuck on the htc screen with the this build is for dev purposes in red and now i cant get into recovery or bootloader ? what to dooooo
Click to expand...
Click to collapse
i think their is no OS installed but i still should be able to access bootloader/recovery ?
MrH871 said:
i think their is no OS installed but i still should be able to access bootloader/recovery ?
Click to expand...
Click to collapse
I've had similar issues earlier today. Read my thread, maybe it'll help.
http://forum.xda-developers.com/showthread.php?t=2759524
EDIT: If the screen 'hangs' press power button + volume up, wait for the screen to turn black and press volume down. That should get you into your bootloader!
Niorun said:
I've had similar issues earlier today. Read my thread, maybe it'll help.
http://forum.xda-developers.com/showthread.php?t=2759524
EDIT: If the screen 'hangs' press power button + volume up, wait for the screen to turn black and press volume down. That should get you into your bootloader!
Click to expand...
Click to collapse
Need some help daorderdillon...I have an HTC One M8
I wanted to flash to the UNROOTED Google Play Edition...so I rooted, TWRP'ed and did the S-OFF
and then tried to flash the ROM while in RUU mode...it gave me back a "41 error"...
so I tried to change the ModelID in the android.txt file...flashed, and then my HTC One M8 kept going into the HTC logo screen with 4 triangle error screen
When I do fastboot oem reboot, it gets me back into the device - but any normal restart after, and I'm back in the HTC logo error screen
I can't go into recovery mode either - using the POWER and UP / DOWN buttons or through the software...
Stuck, and I really don't know what to do
Thanks in advance!
wikwikwik said:
Need some help daorderdillon...I have an HTC One M8
I wanted to flash to the UNROOTED Google Play Edition...so I rooted, TWRP'ed and did the S-OFF
and then tried to flash the ROM while in RUU mode...it gave me back a "41 error"...
so I tried to change the ModelID in the android.txt file...flashed, and then my HTC One M8 kept going into the HTC logo screen with 4 triangle error screen
When I do fastboot oem reboot, it gets me back into the device - but any normal restart after, and I'm back in the HTC logo error screen
I can't go into recovery mode either - using the POWER and UP / DOWN buttons or through the software...
Stuck, and I really don't know what to do
Thanks in advance!
Click to expand...
Click to collapse
Have you tried flashing a stock recovery via fastboot? Or flash TWRP again then flash a stock nandroid backup from the backup/recovery thread?
m8 white screen
Good evening community
I think I bricked my M8. Tryed to flash a custom ROM, unrooted and installed it but didn't liked and decided to go back to stock ROM. Went to TWRP and wiped one position more than needed - data. So now my M8 booted just into white screen with HTC logo, power off doesn't work at all, hard reset combination doesn't work, power on + volume up - doesn't work. It's always on and CMD says <waiting for device>
Who can help me?
Thank you in advance
Edit: got into bootloader, thanks to Niorun post edit.
djstammo said:
I think I bricked my M8.
Click to expand...
Click to collapse
For this phone, as long as the screen comes on, its almost certainly not bricked.
Being stuck with OS not booting is a common thing when flashing ROMs. It just happens from time to time for one reason or other. Folks that freak out about this (and think their phone is bricked) need to relax and learn some basic recovery steps.
djstammo said:
Went to TWRP and wiped one position more than needed - data. So now my M8 booted just into white screen with HTC logo
Click to expand...
Click to collapse
Wiping data will not make the phone get stuck on the HTC logo screen. Wiping data just erases user data. So the phone would have just booted into the OS, but with no previous user data present any longer. Failure to boot was for some other reason.
djstammo said:
power off doesn't work at all, hard reset combination doesn't work, power on + volume up - doesn't work. It's always on and CMD says <waiting for device>
Click to expand...
Click to collapse
Power + Vol Up reboots the phone, this should always function as long as the screen comes on.
Power + Vol Down to boot into bootloader similarly should always work as long as the screen comes on. Failure to do so is almost always a matter of user error, not performing the button combo correctly (either not pressing vol down fast enough, or letting go of it too early).
Power + Volume Down
So, in response to
Power + Vol Up reboots the phone, this should always function as long as the screen comes on.
Power + Vol Down to boot into bootloader similarly should always work as long as the screen comes on. Failure to do so is almost always a matter of user error, not performing the button combo correctly (either not pressing vol down fast enough, or letting go of it too early).
Click to expand...
Click to collapse
Pressing Power + Vol Up does show the HTC screen for me, then it goes black.
Pressing Power + Vol down doesn't do anything.
Am I following the instructions correctly?
CBribiescas said:
Pressing Power + Vol Up does show the HTC screen for me, then it goes black.
Pressing Power + Vol down doesn't do anything.
Am I following the instructions correctly?
Click to expand...
Click to collapse
Try it this way:
1) Reboot the phone using Power+Vol Up
2) The moment the screen goes dark to reboot and before the white HTC logo screen appears, let go of the buttons, and hold the Vol down button. Do not let go of vol down until you see the bootloader screen
3) If the bootloader doesn't appear, you either started pressing Vol Down too late, or let go of it too early. Just do the steps again until you get it right.
Clarification
I have to anticipate when the screen is going go from black to showing the white HTC logo? Then do vol down then?
htc m8 brick
i too am having issues with a bricked htc 0ne m8. We purchased the phone as-is really cheap. its freezes while booting up. i can get into fastboot and recovery just fine. i have been successful in installing ruu files but the ruu file doesn't fix the "boot loop" freeze at startup issue. The device is s-on still which sucks because i can't find a method of achieving s-off in fastboot mode. i was able to unlock the bootloader, hoping that it would help and now the ruu files won't work anyone. now i can't get the bootloader to lock through the method that htcdev.com tells me to use. ive also tried to install update through adb sideload through recovery without success.
so i have a s-on, unlocked bootloader htc m8 that i still can't get it to boot up.
any help would be appreciated.
redpoint73 said:
Try it this way:
1) Reboot the phone using Power+Vol Up
2) The moment the screen goes dark to reboot and before the white HTC logo screen appears, let go of the buttons, and hold the Vol down button. Do not let go of vol down until you see the bootloader screen
3) If the bootloader doesn't appear, you either started pressing Vol Down too late, or let go of it too early. Just do the steps again until you get it right.
Click to expand...
Click to collapse
It works perfectly. thanks!
CBribiescas said:
I have to anticipate when the screen is going go from black to showing the white HTC logo? Then do vol down then?
Click to expand...
Click to collapse
I just timed it (in my head, not with a stopwatch), and you have about 3 seconds while the screen is black, before the HTC logo screen appears. Plenty of time to let go of the power and vol up buttons, and hold the vol down button.
The reason I say "the moment the screen goes dark" is that some folk wait too long, and start pressing vol down when the HTC logo screen is already up. By then, its too late.
---------- Post added at 10:53 AM ---------- Previous post was at 10:41 AM ----------
w0dan812 said:
i too am having issues with a bricked htc 0ne m8. We purchased the phone as-is really cheap. its freezes while booting up. i can get into fastboot and recovery just fine. i have been successful in installing ruu files but the ruu file doesn't fix the "boot loop" freeze at startup issue. The device is s-on still which sucks because i can't find a method of achieving s-off in fastboot mode. i was able to unlock the bootloader, hoping that it would help and now the ruu files won't work anyone. now i can't get the bootloader to lock through the method that htcdev.com tells me to use. ive also tried to install update through adb sideload through recovery without success.
so i have a s-on, unlocked bootloader htc m8 that i still can't get it to boot up.
Click to expand...
Click to collapse
Need more info.
What hboot number?
What radio numer?
What CID (or original carrier version)?
What RUUs did you try?
Don't know what method HTCDev says to relock the bootloader, but as long as you can still get into fastboot mode, its simply the command: fastboot oem lock
Also, there is no other currently working s-off method aside from sunshine (which requires booting into OS) so you can stop looking for one.
I "Softbricked" my htc one m8 AT&T
i recently rooted it and made 4 back ups. I deleted two of them and tried to roboot to fastboot. but it says 'No OS installed" . My computers reconize it as a disk drive and when i click on it, it asks me to insert a disk...Please, ANYONE with information that will help, share
Craz Basics said:
i recently rooted it and made 4 back ups. I deleted two of them and tried to roboot to fastboot. but it says 'No OS installed" . My computers reconize it as a disk drive and when i click on it, it asks me to insert a disk...Please, ANYONE with information that will help, share
Click to expand...
Click to collapse
Download a ROM on your PC, transfer it to your extSD, put that in your phone and flash it in recovery.
MrH871 said:
hi all
i have htc one m8, unlocked rooted i had previousl had viperOne rom installed and decided to change to Sky Dragon ... i wiped all the data system sd card etc and then proceeded to install the rom, installed the rom and then rebooted, recovery asked root access seems missing so i clicked no to install root access and now it is stuck on the htc screen with the this build is for dev purposes in red and now i cant get into recovery or bootloader ? what to dooooo
Click to expand...
Click to collapse
Well, you say you can't get in the bootloader or recovery, have you tried to hold down the power button and volume up button, and then when the screen goes off switch to power and volume down? That should take you to your bootloader! If you can get there I would guess you would have a backup in recovery
---------- Post added at 10:01 AM ---------- Previous post was at 09:58 AM ----------
w0dan812 said:
i too am having issues with a bricked htc 0ne m8. We purchased the phone as-is really cheap. its freezes while booting up. i can get into fastboot and recovery just fine. i have been successful in installing ruu files but the ruu file doesn't fix the "boot loop" freeze at startup issue. The device is s-on still which sucks because i can't find a method of achieving s-off in fastboot mode. i was able to unlock the bootloader, hoping that it would help and now the ruu files won't work anyone. now i can't get the bootloader to lock through the method that htcdev.com tells me to use. ive also tried to install update through adb sideload through recovery without success.
so i have a s-on, unlocked bootloader htc m8 that i still can't get it to boot up.
any help would be appreciated.
Click to expand...
Click to collapse
As I said in another post. Try holding down the power button and volume up button, then when it turns off switch to power and volume down! That should take you to bootloader.
---------- Post added at 10:08 AM ---------- Previous post was at 10:01 AM ----------
redpoint73 said:
I just timed it (in my head, not with a stopwatch), and you have about 3 seconds while the screen is black, before the HTC logo screen appears. Plenty of time to let go of the power and vol up buttons, and hold the vol down button.
The reason I say "the moment the screen goes dark" is that some folk wait too long, and start pressing vol down when the HTC logo screen is already up. By then, its too late.
---------- Post added at 10:53 AM ---------- Previous post was at 10:41 AM ----------
Need more info.
What hboot number?
What radio numer?
What CID (or original carrier version)?
What RUUs did you try?
Don't know what method HTCDev says to relock the bootloader, but as long as you can still get into fastboot mode, its simply the command: fastboot oem lock
Also, there is no other currently working s-off method aside from sunshine (which requires booting into OS) so you can stop looking for one.
Click to expand...
Click to collapse
Try this, this is what I did to unlock and root mine along with installing twrp. You can change your recovery and relock the bootloader. It has an option to switch to s-off but idk if it works
http://forum.xda-developers.com/showthread.php?t=2699065
---------- Post added at 11:07 AM ---------- Previous post was at 10:08 AM ----------
wikwikwik said:
Need some help daorderdillon...I have an HTC One M8
I wanted to flash to the UNROOTED Google Play Edition...so I rooted, TWRP'ed and did the S-OFF
and then tried to flash the ROM while in RUU mode...it gave me back a "41 error"...
so I tried to change the ModelID in the android.txt file...flashed, and then my HTC One M8 kept going into the HTC logo screen with 4 triangle error screen
When I do fastboot oem reboot, it gets me back into the device - but any normal restart after, and I'm back in the HTC logo error screen
I can't go into recovery mode either - using the POWER and UP / DOWN buttons or through the software...
Stuck, and I really don't know what to do
Thanks in advance!
Click to expand...
Click to collapse
If it is rooted, you can download a app that should take you to recovery. I think ROM toolbox is one. Hope this helps good luck. I'm here if you need me
AndroidEducator said:
Hope this helps good luck. I'm here if you need me
Click to expand...
Click to collapse
Do you realize you are responding to old posts, the most recent of which is over 3 months old?
You also responded to my post, as if I was having an issue. I was the one giving help/advice.
---------- Post added at 09:51 AM ---------- Previous post was at 09:48 AM ----------
AndroidEducator said:
. It has an option to switch to s-off but idk if it works
Click to expand...
Click to collapse
It doesn't. The tool is very outdated, and I typically (virtually always) recommend against using it for that reason. The toolkit uses the old firewater s-off method, which hasn't worked since December 2014.
When I said there is no other working s-off method besides sunshine (and to stop looking for one), it was a statement of fact, not a guess.
I need some help, I have a m8 rooted and to make an update from htc (I have te stock rom) I have flash de stock recovery (te old one was the twrp) but now after the update de phone is stuck in the htc logo, I can enter in the fastboot but I dont know what to do and what direction I should take
Follow my steps if your phone is not booting up.
1. Lock bootloader if you have unlocked bootloader.
2. Download HTC One M8 4.16.401.10 Stock Lollipop RUU [0P6BIMG] ( search google because I can not post link since I am new forum member).
3. Rename the downloaded RUU to 0P6BIMG and send the zip file to your phone SD Card.
3.Reboot your phone in to the bootloader mode by powering off the phone and rebooting with Power button and volume down or use fastboot mode command : adb reboot-bootloader.
-This way our phone will automatically detect the RUU file that you pasted in SD card (step 3) and flash it.
Your HTC One M8 is alive
W_KuP said:
I need some help, I have a m8 rooted and to make an update from htc (I have te stock rom) I have flash de stock recovery (te old one was the twrp) but now after the update de phone is stuck in the htc logo, I can enter in the fastboot but I dont know what to do and what direction I should take
Click to expand...
Click to collapse
g510 said:
Follow my steps if your phone is not booting up.
1. Lock bootloader if you have unlocked bootloader.
2. Download HTC One M8 4.16.401.10 Stock Lollipop RUU [0P6BIMG] ( search google because I can not post link since I am new forum member).
3. Rename the downloaded RUU to 0P6BIMG and send the zip file to your phone SD Card.
3.Reboot your phone in to the bootloader mode by powering off the phone and rebooting with Power button and volume down or use fastboot mode command : adb reboot-bootloader.
-This way our phone will automatically detect the RUU file that you pasted in SD card (step 3) and flash it.
Your HTC One M8 is alive
Click to expand...
Click to collapse
The advice given here is good, except it assumes too many things. There is the assumption of S-On, and of current firmware version. Also, if you are using ADB to reboot to bootloader, the user might as well fastboot flash the RUU.zip, or run the RUU.exe that is also available.
@W_KuP, Post the results of fastboot getvar all (edit out your IMEI and serial# ~ that's private info)
If you are indeed on WWE/International firmware, that RUU.zip will work for you. Download link here.
If you are S-On, you will need to relock your bootloader first. In fastboot: fastboot oem lock. If you are S-Off there is no need to relock your bootloader.

GPE M8 question about recovery mode

I had converted my AT&T M8 to a GPE edition a since June. Today as I was checking the MID and CID to see if there were any difference between an original GPE and mine. I tried getting to stock recovery just out of curiosity. When I went to bootloader mode I selected recovery and pushed the power button. I only got an android with a red triangle.
After a while I pressed the power button and the device just rebooted.
My question is. Is this normal and everything must be made using fastboot or is there something wrong? I can say that the device has the bootloader unlocked, unrooted and when I converted I installed the 4.4.3 RUU. Following this I received the 4.4.4 OTA without any problems. Thanks.
Red triangle is stock recovery. Hold vol up and press power for the recovery options menu. Or some folks say vol up and down (then press power button). I can't actually say for sure, since I've was on stock for less than a day, and have used stock recovery exactly zero times!
Just tried it. It's vol up and down then click power button once. Thanks.

i just bricked my M8 (stock 4.4.2 just rooted)

i just bricked my M8 (stock 4.4.2 just rooted)
i rooted my phone so i couldn't get OTA updated to i tried to use "[GUIDE] How to add root access & and keep official OTA updates | 3.28.401.9"
but after i flashed boot.img using fastboot flash boot boot.img command in the fastboot mode the phone stuck on boot screen (HTC logo boot up screen) even after i heard the rom sound load up
now i can't even restart my phone to be able to access the boot menu
i tried to use Android Revolution HD rom to i use their "Flash_recovery_3.28.401.7" now i can't even log into recovery "i wait to the battery is empty to be able to access boot menu :crying
any help plzzzzz :crying:
thx in advance
sahmeds said:
i just bricked my M8 (stock 4.4.2 just rooted)
i rooted my phone so i couldn't get OTA updated to i tried to use "[GUIDE] How to add root access & and keep official OTA updates | 3.28.401.9"
but after i flashed boot.img using fastboot flash boot boot.img command in the fastboot mode the phone stuck on boot screen (HTC logo boot up screen) even after i heard the rom sound load up
now i can't even restart my phone to be able to access the boot menu
i tried to use Android Revolution HD rom to i use their "Flash_recovery_3.28.401.7" now i can't even log into recovery "i wait to the battery is empty to be able to access boot menu :crying
any help plzzzzz :crying:
thx in advance
Click to expand...
Click to collapse
Well that's one of the perks of flashing a 3.xx.xxx.x ROM on 1.xx.xxx.x(4.4.2) firmware. You get to have extremely long boot up times and you won't have a proper working radio which leaves you with no wifi, data, gps, bluetooth...
Your OTA probably didn't work because of a custom recovery, not because it was rooted. Root does NOT prevent OTA updates from installing, though you might lose root access after the OTA.
If you're stuck at Boot screen hold Volume UP + Power button for 10seconds, as soon as the screen goes black press volume Down + Power button to enter into Bootloader.
Flash a custom recovery like TWRP. Go into recovery and restore a nandroid backup for your device.
first thx alot for replaying
i already got TWRP installed but the screen is stock on boot screen but still manage on the back ground to load my current rom as i'm hearing the log in sound of the rom :S
so i tried to power it off without seeing by holding the power key the power option pop up and touching random parts of the screen but i failed
i even waited for the battery to empty and factory reset the phone with no use
is these is any way even by adb to power off my phone
plzzz help
thx again for replaying
sahmeds said:
first thx alot for replaying
i already got TWRP installed but the screen is stock on boot screen but still manage on the back ground to load my current rom as i'm hearing the log in sound of the rom :S
so i tried to power it off without seeing by holding the power key the power option pop up and touching random parts of the screen but i failed
i even waited for the battery to empty and factory reset the phone with no use
is these is any way even by adb to power off my phone
plzzz help
thx again for replaying
Click to expand...
Click to collapse
By the look of things you are booted in OS but have no screen, hence why try and hold power button in and randomly tap to shut off?
I told you already to Hold Volume UP + Power button for about 10seconds and then hold volume down + power to enter bootloader.
You can of course also just plug it in and try to reboot to bootloader using adb, if you have USB debugging enabled. adb reboot bootloader
As already said just hold power and volume up for around 12 seconds then immediately press and hold power and volume down. This will always get you into the boot loader.
However if adb is working just use the command above. Reflash the original boot.img and you should be good.
ashyx said:
As already said just hold power and volume up for around 12 seconds then immediately press and hold power and volume down. This will always get you into the boot loader.
However if adb is working just use the command above. Reflash the original boot.img and you should be good.
Click to expand...
Click to collapse
ya power and volume up worked for me thx
i flashed the boot.img using adb and stock recovery that make it don't even continue to the rom but hang up
so i installed twrp-2.8.0.1 so now i got recovery working but i still can't get in the rom as it's still no screen
must it install a new rom or can you give me a stock boot.img (may be mine have an issue)
and if i need to install a new rom can u recommend one for me (just direct me to the link)
thx again now i got a new hope
http://forum.xda-developers.com/showthread.php?t=2701376
Use that to get back to the stock rom for your phone. Then after installing the right one, get the OTA
sahmeds said:
ya power and volume up worked for me thx
i flashed the boot.img using adb and stock recovery that make it don't even continue to the rom but hang up
so i installed twrp-2.8.0.1 so now i got recovery working but i still can't get in the rom as it's still no screen
must it install a new rom or can you give me a stock boot.img (may be mine have an issue)
and if i need to install a new rom can u recommend one for me (just direct me to the link)
thx again now i got a new hope
Click to expand...
Click to collapse
Never leave your device with an empty battery. In any circumstances.
Because you might not be able to charge it. Recover the device while you have some power on your battery.
Remember, this is a unibody device. It's not so easy to pull out the battery.

Stock Boot-Loop, out of options!

I was at work the night before, and my capacitive buttons stopped responding, so I went for a restart in hopes they would kick back on, this just caused my phone to enter a boot loop. Soft resetting and hard resetting both continue the loop, trying to enter recovery mode throws me back into the loop, entering download mode locks the phone on the small HTC screen. I tried to flash the current RUU onto the phone, but it won't proceed with the install due to a low main battery error despite the fact I've had it charging for 6 hours. The only thing I can think of doing now is sending it back in hopes they fix it, but theres a lot of information I ignorantly haven't backed up, and now can't access before sending it back.
If anyone has any helpful tips or ways to move forward I would be grateful.
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
silegeek said:
you might be able to intervene in the process. when the phone restarts (ideally right after it restarts), hold Volume Down until the grey HTC logo appears, From here, you are in the download menu (or what is now basically the fastboot). If you are stock, you can unlock the bootloader if you havent already and flash a custom recovery (TWRP). Being in TWRP will give you USB access to your phone. And it will provide the ability to flash ROMs, including stock ROMs. Beyond that, you could always try a factory reset from either the download or the bootloader, but not much else I think you can do.
Someone might have more information than me though
Click to expand...
Click to collapse
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Snickie12 said:
Doing what you said flashes the grey HTC logo, but then goes back to looping.
Click to expand...
Click to collapse
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
Holding Volume up just continued the loop, I can get into the bootloader like you said, but theres not very many options, download locks the phone onto the HTC logo and doesn't proceed, the recovery option just restarts the phone into the loop.
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
silegeek said:
Im afraid then, that I am out of suggestions for the time being.
Presumably your phone was charging whilst off, and not boot-looping?
Otherwise you can power down from the bootloader and try charging it. That may give you a better chance with the RUU
Click to expand...
Click to collapse
Whenever I plug it in while off, it shows the low battery icon and tries to turn itself on.
I had exactly the same problem...were you able to sort it out?
same problem except I can charge mine will I be able to ruu even if it is locked ?
isaac1993 said:
same problem except I can charge mine will I be able to ruu even if it is locked ?
Click to expand...
Click to collapse
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
No,it's not. I'm bl ul,s-off,and I can ruu anytime.
Capt'n Mal said:
Yes you can RUU with the bootloader locked. Actually it's the only way you can RUU.
Click to expand...
Click to collapse
I thought it was charging but now fount out it wont charge
isaac1993 said:
I thought it was charging but now fount out it wont charge
Click to expand...
Click to collapse
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
singlemalt said:
I had exactly the same problem...were you able to sort it out?
Click to expand...
Click to collapse
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Snickie12 said:
No, I had to send it back to HTC and within 2 weeks they sent it back to me completely wiped and reset to factory.
Click to expand...
Click to collapse
Did they tell you what they did to fix it by chance? Thanks.
singlemalt said:
Did they tell you what they did to fix it by chance? Thanks.
Click to expand...
Click to collapse
No they didn't sorry.
singlemalt said:
Mine does not charge either...and RUU does not work because of the battery < 30%
The funniest thing is that I've never touched this phone either (stock, no s-off, no unlock, no custom recovery, just updated via OTA to get Nougat), it just ran out of battery during the night and found the boot loop the morning after when I plugged it. Can't believe it could turn into a f...ing brick by itself.
Click to expand...
Click to collapse
My friends s7 completly bricked doing the N update. If you havnt done anything to your phone just take it back and get a new one.
Same exact issue here after the Verizon OTA update.
Failed after the first reboot after the update.
The storage was pretty maxed, wonder if that has something to do with it.
silegeek said:
Try the same thing, but this time with Volume Up, hold it until the FTM menu appears. From here, you should be able to access the bootloader.
If that also does not work holding Volume Up and Down at the same time takes you straight into the bootloader. Sadly, unless you are S-OFF, there is not a lot you can do from this menu. I dont think it accepts the fastboot commands, particularly fastboot flash commands. But if you can get into the bootloader, and then try each option, download, recovery, etc.
If you get into the recovery, it will be stock (unless you flashed a custom ROM). You have to press volume up twice to access the options, but if you get stuck, hold volume down and power and the touch keys on the bottom flash. After about 15 flashes the phone reboots.
Click to expand...
Click to collapse
I have very similar htc 10 issue : (
https://www.reddit.com/r/HTC10/comments/9j8nyk/htc_10_oreo_stuck_in_boot_loop_i_can_only_access/
how do you do fastboot commands when only at bootloader screen when you cant access download mode or recovery : ( also my htc 10 was low on stoage space I must have corrupted the htc 10 oreo : (

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