Develop Bugs

Quick Connect update error.

Been pouring through every little nook and cranny on my brand spanking new Note 4.
Upgraded from a Note 2 and this thing is a Gem.
Anyhow, When i launch quick connect from the drop down window, it says theres a new version and to update it. But when i try to update it it yields an error -
Product does not exist in this store. (4002)
Anybody else seeing this?
ANy idea of a solution?

bump.. nobody?

Same here. Error code 4002. What the hell Samsung>?

I don't get an error, but I've found the feature mostly useless.. I connected to my wife's phone and sent her a simple pic. It was a pretty big hassle. Was much easier to just text it.
One useful thing was to screencast to my roku. Worked fairly well, but I would rarely use it.

Me too
Same issue for me...
Annoyingly, I can the Chromecast in the background which it won't let me choose...
*sigh*
asmd6230 said:
Been pouring through every little nook and cranny on my brand spanking new Note 4.
Upgraded from a Note 2 and this thing is a Gem.
Anyhow, When i launch quick connect from the drop down window, it says theres a new version and to update it. But when i try to update it it yields an error -
Product does not exist in this store. (4002)
Anybody else seeing this?
ANy idea of a solution?
Click to expand...
Click to collapse

the s5 quick connect update works. but the one for the note 4 doesnt.
Its a problem with the galaxy store.
but i cant find the quick connect update app in the store.. doesnt show up on a search.
would the apk for the s5 also work for the note 4?

Same problem with my Galaxy Note 4
Could you please send me the APK?
Thank you

You need to go to Appications>All>Quick connect> Clear cache

sorry but clear cache does not change

Quick connect error on Note 4
Darkmo said:
sorry but clear cache does not change
Click to expand...
Click to collapse
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.

Matthew
Thank you, I'll try ?

it works
Matthew JSA said:
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.
Click to expand...
Click to collapse
it really works...thank you very much..even samsung support here in UAE dont know how to solve the problem..thanks to you mathew..

naroyto said:
it really works...thank you very much..even samsung support here in UAE dont know how to solve the problem..thanks to you mathew..
Click to expand...
Click to collapse
Excellent!
Glad to hear Naroyto. Maybe I should work for Samsung UAE.
This 'Quick Connect Update Error' thread was the reason I joined the forum. I saw people having the same issue so I wanted to 'share the love'.
Enjoy. :good:

Just did an update to Quick Connect and now I can't find my roku 3 when I search for devices. Very disappointed. Any suggestions? I don't know how to go back to prior app b4 update.

I'l getting this error too. I'm very unhappy with this new tablet. The software is busted out of the box

Quick connect probs
selinium said:
Same issue for me...
Annoyingly, I can the Chromecast in the background which it won't let me choose...
*sigh*
Click to expand...
Click to collapse
quick connect just tells me to update and when i press update, it boots me off back to home screen. Very frustrating to have a feature you can't use, or delete, or fix. I have a T-mobile Note 4. I can't figure out any solution for it, except to wait for marshmallow update 6.0. Maybe it will become optional in settings once the update hits.

Matthew JSA said:
I had the exact same problem. What solved it for me was...
Settings
Applications tab
Application manager
Click on 'all'
Go to the Quick Connect app
Clear Data
Hope that sorts yours out too.
Click to expand...
Click to collapse
Thanks I was having this issue with my old S5 and this worked perfectly.

Sense Clocks won't work.

Well I did a video to explain the issue, but no HTC clocks work. I started having this issue this morning. I accidentally dragged it off screen, now they won't come back. I'm sure it's something simple, but I can't figure it out. Only had this phone for about a day now.
Video Link
Also, while I have an open help thread, hopefully someone will know, is there a root method available for the M9 yet?

elvensbane said:
Well I did a video to explain the issue, but no HTC clocks work. I started having this issue this morning. I accidentally dragged it off screen, now they won't come back. I'm sure it's something simple, but I can't figure it out. Only had this phone for about a day now.
Video Link
Also, while I have an open help thread, hopefully someone will know, is there a root method available for the M9 yet?
Click to expand...
Click to collapse
Firstly, there is root and S off for the phone, S off is £25 root free its all in the forum, and the search option works well.
Secondly a quick factory reset will resolve this for you, but why not just re-add the clock via the personalize option?

johnerz said:
Firstly, there is root and S off for the phone, S off is £25 root free its all in the forum, and the search option works well.
Secondly a quick factory reset will resolve this for you, but why not just re-add the clock via the personalize option?
Click to expand...
Click to collapse
Well adding the widget back doesn't work, as shown in the video. I'm not sure if that link worked or not. But it just disappears. I was hoping there was a setting that I checked that messed it up. As for the factory reset, I want that to be the last resort. I finally got it working decently. I hate sense, but if I have to use it, I have to have it set up a certain way. And I finally got it right, know what I mean ?

Try restarting your phone.
Alternatively, go to Manage Apps, All, and stop Sense Home. If necessary, clear Cache and clear data. You probably will lose your sense customization..

There is an update for HTC Clock in the Play Store from just a few days ago. Have you applied it?

fernandezhjr said:
There is an update for HTC Clock in the Play Store from just a few days ago. Have you applied it?
Click to expand...
Click to collapse
Just did, it started working again. I didn't know they updated like this. Also a developer option was messing with it.

Suspicious Activity - Huawei Mate 20 X

Hi,
I have noticed suspicious activity on my google account which shows the device is being used in somewhere in Europe. I changed my password and did a factory wipe on the phone but I still see same behavior on this device being simultaneously being used in Canada and Europe.
Has anyone noticed such behavior from the device and what's your advice on to fix/track the issue?
Thanks

rocky272727 said:
Hi,
I have noticed suspicious activity on my google account which shows the device is being used in somewhere in Europe. I changed my password and did a factory wipe on the phone but I still see same behavior on this device being simultaneously being used in Canada and Europe.
Has anyone noticed such behavior from the device and what's your advice on to fix/track the issue?
Thanks
Click to expand...
Click to collapse
How did you find out what do you go to

stestesteste said:
How did you find out what do you go to
Click to expand...
Click to collapse
Google > Security > Recently used devices - Shows me location and time of the device used last

Mine is doing the same. I'm in the United States. But it shows my phone in China. Weird

CCJ22 said:
Mine is doing the same. I'm in the United States. But it shows my phone in China. Weird
Click to expand...
Click to collapse
Thanks. Anyone who can help with what can be done? Is the phone IMEI clonned?

rocky272727 said:
Thanks. Anyone who can help with what can be done? Is the phone IMEI clonned?
Click to expand...
Click to collapse
No suspicious event with my Google account.

rocky272727 said:
Thanks. Anyone who can help with what can be done? Is the phone IMEI clonned?
Click to expand...
Click to collapse
No problems with mine but I do have two step verification enabled with google - not known if that makes any difference.

I also have the two step verification enabled and didn't get notified by google that my phone was being used in Europe as the same time it was being used in Canada.
I did change my google account passwords but still the same issue.

Post which retailers you got them from if you are having this issue. There may be a common theme ....

Got it from ngp_store_usa from Ebay ebay.ca/usr/ngp_store_usa

rocky272727 said:
Got it from ngp_store_usa from Ebay ebay.ca/usr/ngp_store_usa
Click to expand...
Click to collapse
I think you have your answer. It pays to do a bit of due diligence before buying:
Fairly young account. 97.4% feedback rating which is actually really low.
This gem, also:
Untrustworthy! Sold STOLEN IMEI phone as a good one. Tried to shift blame to me. Buyer: d***s ( 259) During past 6 months
Reply by ngp_store_usa (17-Oct-18 01:46):
BUYER REPORTED PHONE AS STOLEN GOT MONEY FROM INSURANCE AND FROM US! FRAUD BUYER
Follow-up by d***s (17-Oct-18 13:56):
Intentionally malicious or unaware of status of phones he sells. Do not risk it!
Used Huawei P20 Pro (CLT-L04) 128GB/6GB, Black (Noir) Single-SIM Open Accessoris (#173556435227) US $659.00 View Item

I got mine from splendor

SmartPhonesFan said:
Did you had phone factory reset...?
Just wipe phone.. Factory reset..
Don't sing to anything yet after reset phone
Check your stuff emails mainly Google maps sharing etc.. On laptop and change passwords.. Remove all device app links clean your Gmail account/s and then sign in to phone..
Click to expand...
Click to collapse
Thanks will try this option.

CCJ22 said:
I got mine from splendor
Click to expand...
Click to collapse
Have you spoken to them about this? They are *supposed* to be reputable.

Mine was also from Splendor, but I have checked my google connected devices and where they are connected from and have 2 step verification on. My phone is not mysteriously connected elsewhere. I would start looking at 3rd party apps that you guys might have installed.

AngelDeath said:
Mine was also from Splendor, but I have checked my google connected devices and where they are connected from and have 2 step verification on. My phone is not mysteriously connected elsewhere. I would start looking at 3rd party apps that you guys might have installed.
Click to expand...
Click to collapse
I have 2nd step verification enabled as well and removed all 3rd party application which can access my Google account. I haven't noticed anything suspicious recently but will continue to monitor.
Thanks

AngelDeath said:
Mine was also from Splendor, but I have checked my google connected devices and where they are connected from and have 2 step verification on. My phone is not mysteriously connected elsewhere. I would start looking at 3rd party apps that you guys might have installed.
Click to expand...
Click to collapse
Same here...only the one device and all stuff connecting in USA.

rocky272727 said:
Thanks will try this option.
Click to expand...
Click to collapse
wipe the phone mught not be enough, if somehow the seller unlocked, flashed it, and lock the bootloader, the only way to get it clean is doing the same thing: unlocking bootloader and flashing the factory image. that's what i would do, and that's what i always end up doing to root the phone

Forgot password. Need help bypassing lockscreen or data recovery

Does anybody know a good data recovery app? Probably need to factory reset my phone after being locked out.

sd97cl said:
I changed my password and forgot it. I tried using samsung's find my mobile but it says my phone did not set it up. Google's phone finder does not work with android 10. I just went on vacation and have media saved on the internal card but want to retrieve it somehow. I can factory reset but want to try to see if anybody had ideas on how I can keep my data? This is a snapdragon US version. Root doesn't seem possible either. Thanks for your time.
Click to expand...
Click to collapse
Hi @sd97cl
I would suggest you take a step back and ask yourself if, in your case, you would reply the stated question.
If you don't, know that on XDA it's an unwritten common sense rule to not support what can be a suspicious attitude. I do apologise if it's not your case but I do emphasise the "can be".
Still remains, as you've suggested, the option of factory reset.
Nice regards and good luck on your search,
.

https://www.google.com/amp/s/unlock...sung-galaxy-note-10-plus-forgot-password/amp/
If you tried too many times you get locked out for 72 hours until you can try again I think... never been there, don't want to.
I regularly backup to the SD card... just in case.

Kdio said:
Hi @sd97cl
I would suggest you take a step back and ask yourself if, in your case, you would reply the stated question.
If you don't, know that on XDA it's an unwritten common sense rule to not support what can be a suspicious attitude. I do apologise if it's not your case but I do emphasise the "can be".
Still remains, as you've suggested, the option of factory reset.
Nice regards and good luck on your search,
.
Click to expand...
Click to collapse
Gotcha thanks

blackhawk said:
https://www.google.com/amp/s/unlock...sung-galaxy-note-10-plus-forgot-password/amp/
If you tried too many times you get locked out for 72 hours until you can try again I think... never been there, don't want to.
I regularly backup to the SD card... just in case.
Click to expand...
Click to collapse
You get timed countdowns on the device starting at 1 min lockout. 3 5 and so on line of deal. If you change your Google password and reset your device you get locked out for 72 hours. I've had it happen once lol.

TheMadScientist said:
You get timed countdowns on the device starting at 1 min lockout. 3 5 and so on line of deal. If you change your Google password and reset your device you get locked out for 72 hours. I've had it happen once lol.
Click to expand...
Click to collapse
You mean to screen lock has a count down on it?
The worst nightmares in Android seem to work like that... no pressure.
Probably best to close the Goggle account before a hard reset. Wish I could disable all that junk easily.

blackhawk said:
You mean to screen lock has a count down on it?
The worst nightmares in Android seem to work like that... no pressure.
Probably best to close the Goggle account before a hard reset. Wish I could disable all that junk easily.
Click to expand...
Click to collapse
Yea screen lock has countdown. I don't know why I was thinking Google oh yea. When he factory resets with password lock more than likely hell be frp locked upon reset so hell have to manage that

TheMadScientist said:
You get timed countdowns on the device starting at 1 min lockout. 3 5 and so on line of deal. If you change your Google password and reset your device you get locked out for 72 hours. I've had it happen once lol.
Click to expand...
Click to collapse
TheMadScientist said:
Yea screen lock has countdown. I don't know why I was thinking Google oh yea. When he factory resets with password lock more than likely hell be frp locked upon reset so hell have to manage that
Click to expand...
Click to collapse
Lol, those countdowns are enough to permanently traumatized anyone
I like the one "Adroid kernel has stopped" it starts a few minutes apart but eventually gets to about once a second. Or sometimes there's no "countdown" warning at all, surprise!
Try navigating to Device Administrators in one or two second intervals to deactivate a package blocker.
It's that or a reload.

sd97cl said:
Does anybody know a good data recovery app? Probably need to factory reset my phone after being locked out.
Click to expand...
Click to collapse
Were you signed into Samsung on your phone before it got locked? If so, you can use Samsung's Find my Mobile from your computer and it will allow you to change the password there.

Question unknon malware or issue : in galaxy a72 device : quitting touch response/struck problem/occures again within some time after reboot.

malware issue : my galaxy a72 device has got any malware or virus that's not recognisable by any antivirus & it turned itself as system app. also it replicated itself intomultiple copies as various names. it causes system lag & anytime it makes the phone taking touch inputs, after itphone gets totally unusable. touch works again after reboot but within a little time it quits giving touch responce again. I hard reset my phone but the problem is persistingly the same. I don't understand how to get rid from this. Pls anyone help

Hi guys, I have same issue. Couple minutes after rebot I got unresponsive display... Is there any help what to do?
EDIT:
after first lock screen I got this issue. Than I can only restart..
Since this issue celular priovider is unavailable. 2G/3G/LTE doesnt work, also settings
I can not see other way than factory reset, or?

I'm experiencing the same issue; the malware has turned itself into system applications, and now can't be uninstalled or allow me to revoke permission access. It doesn't affect the speed of my device, though, but it affects other areas, such as legitimate websites and, well, my privacy.
I have a Samsung Galaxy S9+, and my model number is SM-956U. I have more information on my profile, but I'll attach a screenshot of what the malicious applications look like.

flash stock firmware with odin

Flashing stock doesn't help

Sentimental Sugarcube said:
I'm experiencing the same issue; the malware has turned itself into system applications, and now can't be uninstalled or allow me to revoke permission access. It doesn't affect the speed of my device, though, but it affects other areas, such as legitimate websites and, well, my privacy.
I have a Samsung Galaxy S9+, and my model number is SM-956U. I have more information on my profile, but I'll attach a screenshot of what the malicious applications look like.
Click to expand...
Click to collapse
HI
Does disabling them work afterwards? Does the malware go away or nothing? Thank you

Pilsner12 said:
Hi guys, I have same issue. Couple minutes after rebot I got unresponsive display... Is there any help what to do?
EDIT:
after first lock screen I got this issue. Than I can only restart..
Since this issue celular priovider is unavailable. 2G/3G/LTE doesnt work, also settings
I can not see other way than factory reset, or?
Click to expand...
Click to collapse
sorunu nasıl çözdün
Mod edit: English please!
Google translation:
how did you solve the problem

gkhnbskn54 said:
sorunu nasıl çözdün
Mod edit: English please!
Google translation:
how did you solve the problem
Click to expand...
Click to collapse
SOLUTION:Change flex cable

Bigslime96 said:
SOLUTION:Change flex cable
Click to expand...
Click to collapse
Change flex cable...change charge battery? i don' t now.

Il Gerry said:
Change flex cable...change charge battery? i don' t now.
Click to expand...
Click to collapse
Just change flex cable
Thank me later