After Disconnect from WiFi no Mobile Data. - OnePlus 3 Questions & Answers

Hi everyone,
I have now my OnePlus 3 for 3 weeks and I have noticed that when I'm long in my WiFi network and than I go out of my Wifi (Disconnect). And than it don't Connect to Mobile Network for data. And yes mobile data are aktivatet, the settings shows that the Data Service is off. But this is only so when I'm long in WiFi if I'm only for 20 minutes than it Connect to Mobile Data.
Stats:
Carrier: o2 Germany
Network Typ: 2G and 3G
~Laurinx~

Apn settings correct?
Sent from my ONEPLUS3

HIshan Pavidu said:
Apn settings correct?
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Click to collapse
Yes all right because I get Mobile Data connection but not if I was long in WiFi

Laurinx said:
Yes all right because I get Mobile Data connection but not if I was long in WiFi
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Click to collapse
This is the first time i heard about it try to setting apn manually or try factory reset
Sent from my ONEPLUS3

HIshan Pavidu said:
This is the first time i heard about it try to setting apn manually or try factory reset
Sent from my ONEPLUS3
Click to expand...
Click to collapse
Okay Thats the same answer that i also get in other forums. First i set the APN if this is not working then factory restet.

Laurinx said:
Okay Thats the same answer that i also get in other forums. First i set the APN if this is not working then factory restet.
Click to expand...
Click to collapse
Yeap and before factory reset wait till anybody reply to this im 99% sure its APN problem
Sent from my ONEPLUS3

HIshan Pavidu said:
Yeap and before factory reset wait till anybody reply to this im 99% sure its APN problem
Sent from my ONEPLUS3
Click to expand...
Click to collapse
Okay now i Set the APN maunally now i wait if it is working

Laurinx said:
Okay now i Set the APN maunally now i wait if it is working
Click to expand...
Click to collapse
OK check then
Sent from my ONEPLUS3

No APN reset don't work. Get Disconnect from Mobile Data Service. But I see that the settings says when it is connected Network Type EDGE. But if it gets Disconnected then it says GSM
Edit: Attached ScreenShots

Go to developer options and turn on "cellular data always active". I use that on my phone and it picks up the cell signal almost instantly when out of WiFi range. I am still getting about 5 hrs SOT. ,

Okay i think this is gonna work, instand Switch to Mobile Data. And what to you mean with SOT @calbrs

Today i downloadet the system Update 3.2.2 and I think this bug is patched with this update . Actually no issues with the Mobile Data connection
EDIT: NO DONT work same issue

Laurinx said:
Hi everyone,
I have now my OnePlus 3 for 3 weeks and I have noticed that when I'm long in my WiFi network and than I go out of my Wifi (Disconnect). And than it don't Connect to Mobile Network for data. And yes mobile data are aktivatet, the settings shows that the Data Service is off. But this is only so when I'm long in WiFi if I'm only for 20 minutes than it Connect to Mobile Data.
Stats:
Carrier: o2 Germany
Network Typ: 2G and 3G
~Laurinx~
Click to expand...
Click to collapse
I have exactly the same issue with my OP3 OOS 3.2.2, no root. It is really annoying

Me too, it isn't handling the switch between mobile data and Wi-Fi very well, not sure whether it's just one way, when i get to work and connect to work Wi-Fi I've ended up having to turn off mobile data to get it to use the Wi-Fi connection.

hjf3Gd said:
Me too, it isn't handling the switch between mobile data and Wi-Fi very well, not sure whether it's just one way, when i get to work and connect to work Wi-Fi I've ended up having to turn off mobile data to get it to use the Wi-Fi connection.
Click to expand...
Click to collapse
It is two way. That's my observation. I am very disappointed from the phone which has such problems with basic thing like wi-fi connection. I think this will be my first and last OP phone!

So has anyone found a solution to this issue? What kind of flagship killer has problems with such basic functionality?
I've read on other forums that some devices have a feature called Smart Network Switch, but I can't find that anywhere.
And I really don't think it's the APN...I've modified it in all possible ways and it's still happening...not switching automatically but starts working after switching to airplane mode and back. And the "aggressive" switch option doesn't work either.
If anyone has any idea about how to fix this or how it can be further investigated, please share, it's becoming really annoying. Thanks!

andreiani said:
So has anyone found a solution to this issue? What kind of flagship killer has problems with such basic functionality?
I've read on other forums that some devices have a feature called Smart Network Switch, but I can't find that anywhere.
And I really don't think it's the APN...I've modified it in all possible ways and it's still happening...not switching automatically but starts working after switching to airplane mode and back. And the "aggressive" switch option doesn't work either.
If anyone has any idea about how to fix this or how it can be further investigated, please share, it's becoming really annoying. Thanks!
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Click to collapse
I activated the Mobile Data on in the Developer Options and for me it works pretty well.

The IPv4/IPv6 solution seemed to work. I still have issues when connecting to the wireless network (company wifi, with login credentials and the whole deal) but I used to have the same issue with my Nexus 5, meaning that I have to be disconnected from the mobile data to access the wifi network's login page (forgot to mention this in my previous post). Anyway, I'm happy that I don't have to switch to airplane mode anymore Thanks everyone!

Related

problem with APN app or my phone or data packet service

hi all,
I'm using APN on/off by i think curious fish or something.
Sometimes when I switch it off and after a long while switch it back on again, I find myself unable to send nor receive any data even though the G icon is up. I had to restart my phone again in order to use data.
Does 3G service require like a dial-up? or why is this happening?
Same happen to me.
I think it happen when u activate the wifi and APN
sudiadi said:
Same happen to me.
I think it happen when u activate the wifi and APN
Click to expand...
Click to collapse
Same.. seems to be correlated.

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks
no one knows?
Power cycle your router?
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
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Click to collapse
I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
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Click to collapse
Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.
Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Click to expand...
Click to collapse
Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
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Click to collapse
I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium
Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App
Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk
Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
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Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.
I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium
[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?
same here ,dont know what that is
Bump.........

One X thinks it is connected to WiFi when no longer in range

I've noticed of late that my One X thinks that my home WiFi is still in range, and that it's connected, even when I am not at home. To get mobile data to work I have to turn WiFi off and back on again to make it work properly.
Anyone experiencing the same?
OliverHaslam said:
I've noticed of late that my One X thinks that my home WiFi is still in range, and that it's connected, even when I am not at home. To get mobile data to work I have to turn WiFi off and back on again to make it work properly.
Anyone experiencing the same?
Click to expand...
Click to collapse
Nah, there is an option for disconnecting the wifi if there is no good connection.
also there are wifi fixing tools in the market, switching between aps etc.
also there are tools for switching to 3G if WiFi is under some threshold.
Unfortunately you must search and test. Did my fair share of that.
Also check out that option in the settings if you have it checked.
PAGOT said:
Nah, there is an option for disconnecting the wifi if there is no good connection.
also there are wifi fixing tools in the market, switching between aps etc.
also there are tools for switching to 3G if WiFi is under some threshold.
Unfortunately you must search and test. Did my fair share of that.
Also check out that option in the settings if you have it checked.
Click to expand...
Click to collapse
Regardless of that setting, it should know that the Wi-Fi it was connected to is no longer there.
OliverHaslam said:
Regardless of that setting, it should know that the Wi-Fi it was connected to is no longer there.
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Click to collapse
Okay and? Are you completely stock. And you tried already factory reset, and this happens with every AP on the latest sw ?
Then you could try to return it for repairs?
Sent from my HTC One X using Tapatalk 2

Mobile Data Gone After Leaving the House

I mostly work from home and use my Wi-Fi there, but, about 50% percent of the time, when I leave the house I’ll have a cell signal, but no LTE or whatnot—mobile data doesn’t work. The only way to fix this is to reboot the phone—enabling/disabling Airplane mode doesn’t resolve the issue.
Anyone else have this problem? I found a similar thread at https://www.reddit.com/r/nexus5x/comments/3qyabc/no_mobile_data_after_leaving_home_and_loosing_wifi/, but I don’t have an account there and was curious to see the response form this forum. For what it’s worth, I use T-Mobile..
Someone mentioned forgetting their WiFi network and adding it again manually fixed the issue for them, did you try that?
bblzd said:
Someone mentioned forgetting their WiFi network and adding it again manually fixed the issue for them, did you try that?
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Click to collapse
No—I didn’t know that was a possible fix. I’ll give it a try and report back. Thanks.
BinkXDA said:
No—I didn’t know that was a possible fix. I’ll give it a try and report back. Thanks.
Click to expand...
Click to collapse
No dice--issue still persists.
Did you try to reset network settings? There is an option to reset it in settings / backup and reset!
Sent from my Nexus 5X using Tapatalk
1902 said:
Did you try to reset network settings? There is an option to reset it in settings / backup and reset!
Click to expand...
Click to collapse
No—I didn’t know this was possible. I’ll give it a try and report back. Thanks!
Having the same problem. I'll show full bars (but no LTE indicator) and every app complains of no connectivity. Enabling/disabling Airplane mode does work for me, but I have to wait about 30 seconds for the phone to re-register with the cell network (T-Mobile) to get my data working again.
TechScribe said:
Having the same problem. I'll show full bars (but no LTE indicator) and every app complains of no connectivity. Enabling/disabling Airplane mode does work for me, but I have to wait about 30 seconds for the phone to re-register with the cell network (T-Mobile) to get my data working again.
Click to expand...
Click to collapse
When there is full signal and there is no LTE/4G indicator, then phone still thinks it is still connected to Wi-Fi. I have not had this issue...
Charkatak said:
When there is full signal and there is no LTE/4G indicator, then phone still thinks it is still connected to Wi-Fi.
Click to expand...
Click to collapse
While this might be true, there is no Wi-Fi icon/the phone does not appear to be connect to Wi-Fi when this issue occurs.
Resetting the network settings did resolve the issue—and I found out this was due to the APN protocol setting. Due to some SIP issues I was having, I changed this from the default IPv6 to IPv4 and, it appears, this caused this issue—though I have no idea why. Resetting causes IPv6 to be the default again and the issue doesn’t happen when this is the case (but I still have some SIP issues). I have since switched this to IPv4/IPv6 and I haven’t had the issue in a week—and this also resolves my SIP issues.
Hope this helps someone. Cheers.

Network connectivity stalling

Hello,
Mostly when on WiFi I find that a Web page or app will start to load and then just stop. Only way to get data connectivity back is to toggle airplane mode on and off. Have tried multiple WiFi networks and multiple browsers. Happens probably 80/20 more frequently on WiFi than cellular data.
Any ideas?
Device is essentially factory setup with the latest updates, android 9
Mbedford84 said:
Hello,
Mostly when on WiFi I find that a Web page or app will start to load and then just stop. Only way to get data connectivity back is to toggle airplane mode on and off. Have tried multiple WiFi networks and multiple browsers. Happens probably 80/20 more frequently on WiFi than cellular data.
Any ideas?
Device is essentially factory setup with the latest updates, android 9
Click to expand...
Click to collapse
did you try to reset the network settings?
Settings-About Phone-reset to default-Reset network settings
Reset Mobile Data,Wifi and Bluetooth.
letschky said:
did you try to reset the network settings?
Settings-About Phone-reset to default-Reset network settings
Reset Mobile Data,Wifi and Bluetooth.
Click to expand...
Click to collapse
Hi, yes tried this today after your suggestion, no luck
Any other ideas?
Mbedford84 said:
Hi, yes tried this today after your suggestion, no luck
Any other ideas?
Click to expand...
Click to collapse
Factory Reset?
Update, did a factory reset, no help. So after a few days of testing I have managed to trace the problem down to 5ghz WiFi only. Mobile data and 2.4ghz seem to be working since reset.
Anyone got a similar experience?

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