Hi to all
A few days ago when trying to use the phone it was like off, when press and hold the power button nothing happened. I opened and remove the battery the the only thing that happens is the LG logo and then a black screen.
I tried to go on download mode and same thing happens after a few seconds of download screen.
My phone is not under lg warranty.
I really do not know what to do please help me with this.
Thanks
Ure lg has suffered the harware bootloop issue. Lg has extended warantys. Dont know how long file a claim with them. Its called the ilapo bootlooop
Sorry to here u lost yours too man.
Seems to be a lot of it lately
halloo,
i have problems with my lg g3 when i charge it some it goes on and displays battery charging but when i turn it on it gets stuck on the lg logo and after 15seconds it goes off and never tujrn on again and when i tujrned it on again it showed me lg system unfortunatly has stopped.
can you please help
Did you try with different battery?
Hi guys,
My girlfriends s4 mini stopped while making photos. When i plug in the charger, it vibrates the battery icon comes on, but does not charge, just repeating it. I can get to odin mode, but cant flash anything, it freezes on Initializing. Cant switch it on it stops on the samsung gt-i9192 splash screen, then after a little time it starts over. There are thousands of pictures on it (very important ones). I dont care about the phone but i need to get the photos somehow...any suggestion appreciated
So i had a custom rom on my LG G3 and the second day after flashing that from my phone was hit with the scree fade and flickering problems ( did not know that at the time). So my dad and I assumed it was because of the rom. My dad tried some stuff but since it was not software related it did not work so we abandoned it in a box and I bought the G6 . A couple of weeks ago it came time for my G6 to go in the box, when I did that I pulled out the old G3 and opened it up to play with it, but after a quick google search and some tin foil i managed to fix the screen at least for now.
The problem I have is when I boot the phone it loads all the way to like the lg welcome page for the first setup ( I guess my dad got the stock os back when we were trying to figure what was wrong with it ) and I get the "Unfortunately, LDB has stopped working," if i press ok it just instantly pops up again, and after a couple of seconds LG logo pops up and a quick boot animation and it goes back to that page and error message.
Any ideas ?
Hi guys,
this is the second time that LG bricked my phone. I updated my g4 and now it won't boot up anymore. Installed was Android 6.0 and the last security patch was from 2016-08-01. Software version was V20h-EUR-xx. I already had the fun of having the famous bootloop and a screen burn in, so i basically got a new phone in early 2018. Mid 2018 i got the notification of a software update (it said something like stability update and was just 50 MB big) but I didn't have the time to back up my stuff properly so I delayed it till yesterday. Two days ago I was preparing myself for the upcoming android 11 devices, so I saved my photos etc and got most of the stuff out of my phone, then I did a backup through the onboard app (LG bridge won't recognize the phone most of the time and if it does it tries to save the backup temporarily on the phone, which didn't work because of low memory space(on a sidenote wth is the g4 doing with all the memory space anyway)) and saved it on the sd card. After that I updated the phone. A screen appeared with with software update process (1/2) and (2/2) and both completed succesfully. After the reboot it got stuck on the LG animation logo, this is a screen right after the "lg powered by android" screen, and it is stuck there since. I tried to get into recovery mode but was unable to do so.
So yes I have a backup, but afaik no user data gets saved in the app backup, am i correct? This is the reason why I haven't tried to hard reset yet. I thought maybe some bright minds in this forum know a way or solution to this problem.
I have read a little bit about LGUP and TWRP but i don't know if this will help. And i don't know which firmwire i need cause there is a bunch with H815.
What I'm asking is, is there a way to restore the phone without losing my data that is still on the phone?
sry for the long text, let me know if you need additional info
greetings Johnny
tl;dr: LG is producing garbage, please help
UPDATE 1
I was able to get into download mode.
Plug the USB Cable into the PC(not connected to the LG G4)
Have you PC Powered On and Logged in
Power Down the LG G4
Press and Hold the Volume Up Button on the LG G4
While Holding Volume Up, Plug the USB Cable into the LG G4
Continue Holding the Volume Up Button After You See ‘Download Mode’
Let Go of the Volume Up Button When You See the ‘Firmware Update’ Screen on the G4
Right now I'm trying to do the update via LG Bridge and the download mode.
Funnily the update is now 1,68 GB in size while on the phone the size was roughly 50MB iirc.
My free memory space is only about 4GB, so i hope this will suffice.
UPDATE 2
The installation was sucessful but only on my second try. The first time it failed at 81%, so I did it again as I was told via LG Bridge and followed the instruction steps. The second time it worked. After rebooting I got the screen that 80 apps are getting optimized. Took nearly 40 minutes. After that I got in and did a quick check if everthing was alright, saw that some apps weren't installed, so I restarted it and the rest got optimized. Power off again, sim and sd card plugged in and power on. Now everything seems alright and if I'm not mistaken battery life has improved.
So in the end it was a failed update caused by LG and fixed by LG Bridge.
BUT in the meantime I contacted LG customer support and it turns out customer support is on par with their update policy, non existent!
Talked to a guy who didn't understand what I wanted from him, so he gave me a number where I could call. Called there, turned out it's the company who repaired my phone when I had the bootloop and screen burn in. After asking them about technical support, they told me they don't do that, they only repair. I understood, so phoned LG again. The same guy picked up again (is he the only one there?), so I asked again. This time he googled my questions and told me he can't find on google what i'm asking. I thought he has to be kidding but he was serious. No blame to this guy though, he is first level support and obviously not qualified to answer such questions, so I asked if he could redirect me to someone who could answer my questions and help me. Therefore he let me wait in the line to call a colleague so he could tell him my problem and then told me the answer of his colleague. I wasn't satisfied so I insisted to talk to this colleague of him, he said it wasn't possible because of technical reasons, but he phoned his colleague and but both phones together so we could talk (wth haha). Needles to say I didn't understand anything and I was absolutely bewildered about what was going on and the state of the LG support. I tried to convince this guy the he was of no help to me so if I just could call this other guy or be called by him would really help me. Finally he understood and gave in. He wrote down my number and five minutes later the other guy called. Well he was of no help either. Couldn't really answer my questions but could at least explain two things of interest to me. I am still shocked of the state of the LG "support". Don't they have guys who know their products and their software?
Thankfully everthing is fine now and I definitely know that I won't buy an LG smartphone ever again.
(The camera and the screen were really nice though)
greetings Johnny