OnePlus 3 Random Shutdown Problem - OnePlus 3 Questions & Answers

Hi All, not sure if it's just my handset but it has done it twice now so thought I'd see if others are experiencing the same issue and if there is a fix?
Phone fully charged, night mode on, wake up alarm on, go to sleep then wake up in the morning to realise you missed your alarm all because your phone was automatically switched off.
Becoming a issue now as people rely on alarms etc
Fix: maybe factory reset?!
Any feedback is much appreciated

Sounds like water damage.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

brickedvice said:
Sounds like water damage.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Click to expand...
Click to collapse
nah dude the phone has been no where near water....LOL

I have had mine soft reboot maybe once or MAYBE twice but that's all I have. Never had I shut off though.
Is yours stock or have you tinkered?

biglilsteve said:
I have had mine soft reboot maybe once or MAYBE twice but that's all I have. Never had I shut off though.
Is yours stock or have you tinkered?
Click to expand...
Click to collapse
stock mate besides the original flash as its a3000 model

3Plus said:
nah dude the phone has been no where near water....LOL
Click to expand...
Click to collapse
Well since you are all stock, the stock clock has the option to turn on device if it is off so try that and see. I have never experienced any reboots with this device. You probably have some ****ty app installed.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

ive just done a complete factory reset, will report back, hopefully thats fixed it, like i said only happened a couple of times but never happened before on other devices.
cheers for the feedback

How did it go for you? Did it repeat?

I've got them too.. I did a factory reset.. BUT, I also changed Launcher.. Last time, I saw my device crashing. Launcher3 was the problem. (I think thats the Google Now Launcher right?) So i changed back to the stock launcher. No problems since then..

Hey did your problem get solved?I am facing the same issue
3Plus said:
Hi All, not sure if it's just my handset but it has done it twice now so thought I'd see if others are experiencing the same issue and if there is a fix?
Phone fully charged, night mode on, wake up alarm on, go to sleep then wake up in the morning to realise you missed your alarm all because your phone was automatically switched off.
Becoming a issue now as people rely on alarms etc
Fix: maybe factory reset?!
Any feedback is much appreciated
Click to expand...
Click to collapse
Hey did your problem get solved? I am facing the same issue

Related

[Q] Continous Vibration

Hello people!
I am a new member with XDA Developers
Anyways, I would like to ask if any of you face this problem where at any random time the phone would start vibrating continously until you shut down the phone and is there a fix for this?
l_daruwala said:
Hello people!
I am a new member with XDA Developers
Anyways, I would like to ask if any of you face this problem where at any random time the phone would start vibrating continously until you shut down the phone and is there a fix for this?
Click to expand...
Click to collapse
Hello and welcome the the XDA Forum!
I've found at time that the app "Whatsapp" when I get a message, My phone will constantly vibrate until the screen goes off for 5-10 seconds then it's fine until I turn the screen / unlock the phone, I think it's a common problem as I remember someone else had this issue.
Jamie
jamidodger1 said:
Hello and welcome the the XDA Forum!
I've found at time that the app "Whatsapp" when I get a message, My phone will constantly vibrate until the screen goes off for 5-10 seconds then it's fine until I turn the screen / unlock the phone, I think it's a common problem as I remember someone else had this issue.
Jamie
Click to expand...
Click to collapse
Yes i also found that too, but sometimes I encounter the problem with SMS too. Never encountered this problem with my previous phones, the GALAXY Ace (GT-S5830) and the GALAXY 3 (GT-I5801)
l_daruwala said:
Yes i also found that too, but sometimes I encounter the problem with SMS too. Never encountered this problem with my previous phones, the GALAXY Ace (GT-S5830) and the GALAXY 3 (GT-I5801)
Click to expand...
Click to collapse
It hasn't done it for SMS for me but yeah it never did it on my previous phone either ZTE Blade
When my profile switch app change profile and take phone to silent mode sometimes makes my W too...
The only solution reboot...
Looks like this affects all GALAXY W's
l_daruwala said:
Looks like this affects all GALAXY W's
Click to expand...
Click to collapse
Yes, and it happens always the best time... meetings, driving...etc.
never happen to me
but if it happened, I'll flash a new fresh ROM and see if it solves the problem
Happens to mine, seems like it was only when Whatsapp and something else had a notification at the same time.
soulbkd said:
never happen to me
but if it happened, I'll flash a new fresh ROM and see if it solves the problem
Click to expand...
Click to collapse
I had many ROMs like: Stock, Kezra, F.A.W Special. I get vibration in each case.
mayerkemp said:
I had many ROMs like: Stock, Kezra, F.A.W Special. I get vibration in each case.
Click to expand...
Click to collapse
that's weird, mine never experience it
I have tried stock, Bagux's, Blacknote, Kezra, and deodexed rom.
maybe something to do with HW version?
mine is rev 0.6 (via *#2222#)
soulbkd said:
that's weird, mine never experience it
I have tried stock, Bagux's, Blacknote, Kezra, and deodexed rom.
maybe something to do with HW version?
mine is rev 0.6 (via *#2222#)
Click to expand...
Click to collapse
Unfortunately mine too. No more idea.
Damn, mine is also REV 0.6 as well.
Still same problem
Mine also rev 0.6
Tried Rebel Rom, Bagux, Bionic Cow 2 v 7, stock DXLM3, stock XXLM8 , all still has the same random vibration.
And the vibration won't stop until you reboot.
Probably hardware related?
This happens to me since the first day I got this phone...
Honestly, it's annoying me !
Cause the only way to Stop it, is a reboot..
Sometimes it starts to vibrate in school, and as Im using a TPU SoftCase it's even more uncomfortable...
I thaught I was the only one, but seems like it affects all Wonders..
No matter which Rom I use, everytime the same Problem
A random time.
mayerkemp said:
I had many ROMs like: Stock, Kezra, F.A.W Special. I get vibration in each case.
Click to expand...
Click to collapse
same problem

HOX Vibration problem

What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Asheel said:
Don't think you can do anything much other than give it back and ask for a replacement as it's the second time this has happened... Also, try doing a factory restore and see if it works.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
TidyGnu said:
I dit it, but this should be the third time that i send it to assistance. The first one was for a g sensor problem, resolved with a replacement of motherboard, but when i sent it the vibration worked perfectly, i suspect that they broken my phone.
Click to expand...
Click to collapse
That's bad luck...I hope they are giving you a replacement instead of just fixing it...
Sent from my HTC One X using xda app-developers app
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
TidyGnu said:
What's up guys, i'm new here . Three days ago, HTC sent back my phone after a checkup for a vibration problem. They said that they did a software update (false, it was already 1.29.401.11) and sensors calibration. Yesterday, the phone stopped vibrating again. What should i do now? I think that is a software problem (stock rom, never rooted). I'm sorry for bad english . Thanks
Click to expand...
Click to collapse
They actually scammed you by saying they updated it(when it was updated already like you say) You should go back, yell at them and take out some frustration if you wish =P
Don't root your phone to install another rom, try fixing it as is on stock rom.
I would try these:
1)Factory Reset
2)Update to latest FW
3)HTC Diagnostics Test (Has a vibration test)
4)Haptic Feedback On(To see if it vibrates on typing and tapping and such)
5)Phone Ringing with vibration
If any of the above work, then its definitely a software problem.
If they don't, either way you have to go back to HTC. Try getting a replacement. Say you're tired of coming back again and again to get your phone fixed, "Give me a replacement or My Money back"
I read another post a few weeks back where the user was experiencing these mechanical sounds on haptic feedback(I also have that problem) but his vibration stopped altogether. He got his HOX replaced.
Anyways Good Luck.
ICO187 said:
mine keeps vibrating every 30 min or so
i cant figure out what's causing it any suggestions what it would be ?
not a incoming email vibration notification , not a wi-fi drop out vibration notification.
Click to expand...
Click to collapse
I don't recommend hijacking the thread, create your own thread
Sorry I'm probably stepping on his thread too, but please point in any directtion before I have an inoperable phone and a hard time getting HTC to cover.
However, I an issue that will f-up this phone I'm afraid. I have on a daily basis what I would describe as an alarm of some sorts (can't duplicate) that runs about 15 seconds once to twice daily at full vibration. Not rooted and have reset 3 times.
If you've ever run a battery drain program with full vibration on. Not good for the phone. I'm at a loss in this one, really dreading tech support or my local store. Will run the HTC diags but any other ideas greatly appreciated
No receipt, no box and I traded for it on Craig'slist 2weeks ago..
Sent from my HTC One X using Tapatalk 2
My friend had the same problem with a HOX - it wouldn't vibrate at all. He tried doing a factory reset and playing with settings, but nothing worked, so he sent it back and got a replacement. I'm not sure you can do anything about it since it's likely a hardware problem.

[Q] Led Notifications not working

Received the M8 a few days ago and the LED works OK as it lights up on charging...BUT that's it no missed call or Email SMS etc.
Looking around various forums it looks like there are some issues probably software related as people have exchanged phones and still had the issue.
My question to you on the International version is anyone having these issues and if so has anyone found a fix.
Thank you
NBB823151 said:
Received the M8 a few days ago and the LED works OK as it lights up on charging...BUT that's it no missed call or Email SMS etc.
Looking around various forums it looks like there are some issues probably software related as people have exchanged phones and still had the issue.
My question to you on the International version is anyone having these issues and if so has anyone found a fix.
Thank you
Click to expand...
Click to collapse
I had the same issue; so I factory reset the phone. But this time around, I didn't restore any backup and started fresh. Seems to be working so far (and it's been 2 days).
hidea said:
I had the same issue; so I factory reset the phone. But this time around, I didn't restore any backup and started fresh. Seems to be working so far (and it's been 2 days).
Click to expand...
Click to collapse
Thank you I will try that when time is permitting...most frustrating though on a new phone and cannot see any apps that were restored from Google that may have been in conflict.
I'm going through the same problem...
Sent from my unknown using Tapatalk
Same problem here . .works while charging but not on texts etc . . Did restore a app from Google on setup but can't be bothered with a factory reset wonder if this will be fixed via update?
Sent from my HTC One_M8 using XDA Premium 4 mobile app
hidea said:
I had the same issue; so I factory reset the phone. But this time around, I didn't restore any backup and started fresh. Seems to be working so far (and it's been 2 days).
Click to expand...
Click to collapse
Can confirm this method works but should'nt have had to factory reset. I'm now resetting up all my phone . .just hope it doesnt happen again.
Must be back from google bug somewhere that messes up the LED's from working ?? But dont really understand how it would . .
I had the same problem. I read on another forum that if you install another launcher the led stops working for notifications. When I first setup my phone restored apps and one of them happened to be a launcher. I did factory reset did not restore any apps and notifications led started working again. I'm not sure if another launcher had anything to do with it but the fix worked for me.
For me the notification LED works from day one, did not had a problem, i did restore my apps from backup but i never used any other launcher so i cannot confirm that is the problem. But i believe it must be app related as its working for some and not for others, usually hard reset without restoring app brings it back. Strange...
When I was migrating my note 2 to m8 must have copied a new launcher . I have factory reset and installed backups manually all is good now
Sent from my HTC One_M8 using xda app-developers app
This may or may not be related, but is there any way to keep the LED light flashing when you have a notification and not have it turn off after five minutes?
munraf said:
This may or may not be related, but is there any way to keep the LED light flashing when you have a notification and not have it turn off after five minutes?
Click to expand...
Click to collapse
Everything I found says that there is no setting on the phone to change that. It may require a developer to patch it or give us some instructions on how to extend the time.
I'm also having the same problem with the LED notification. I really don't want to do a factory reset so i'm still hoping that there is a solution to this. The LED lights up during charging but does not light up at all for text message or email or other notifications. I'm using nova launcher so some are saying that it is because of these third party launchers that is the cause but i'm still wondering how can that really effect the LED. I hope somebody can really enlighten us on this.
I had this issue but only for missed calls. Other missed things would still notify. I did a factory reset and still have the same problem without doing any backups!!
I have the same Issue but I really don't want to reset the phone.
Still hoping for another fix....
sixstring said:
I have the same Issue but I really don't want to reset the phone.
Still hoping for another fix....
Click to expand...
Click to collapse
I had the same problem on the day I picked it up. Read about the factory reset and as it was my first day with it decided to go for it.
That did indeed fix it and the led started working as it should..... Today however, they have stopped again. I haven't installed any other apps and a power cycle doesn't help.
Don't want to reset it again so am hoping they fix this soon.
Any news on this? Really missing led notification
Verstuurd vanaf mijn HTC One_M8 met Tapatalk
I installed Light Manager and i seem to be getting lights, however im getting random notifications with a vibrate and light when there is in fact no notification.
Mine seem to come and go, they worked after the factory reset for a bit I then noticed that they had stopped .
Now they are working again.... Seems very strange.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I dont get any green light notifications while my phone is charging, i would at least expect the screen to come on.
Notification LED only works if your screen is off. The LED for charging will illuminate no matter if screen is off or on
Sent from my HTC One_M8 using XDA Premium HD app

Vibration stops working

I've had my g3 for a couple days now but twice I've noticed the vibration will stop working. Everything is turned on for vibration but still no go. A reboot fixes everything. Anyone else seen this?
Sent from my LG-D851 using XDA Premium 4 mobile app
polo79 said:
I've had my g3 for a couple days now but twice I've noticed the vibration will stop working. Everything is turned on for vibration but still no go. A reboot fixes everything. Anyone else seen this?
Sent from my LG-D851 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've had the same thing happened to me twice. The only work around I know of is to reboot the phone. After a few times, I haven't had it happen again (fingers crossed).
Hopefully it stops then but I have a feeling it will come back
Sent from my LG-D851 using XDA Premium 4 mobile app
This happened to me once about 5 days ago. Thought it was just a fluke, but it happened again earlier today. After restarting, it happened again about 45 minutes after the restart... I'm already on my second G3... I don't want to have to exchange it again
Mine did this too
Sent from my LGLS990 using XDA Premium 4 mobile app
t1m1t said:
This happened to me once about 5 days ago. Thought it was just a fluke, but it happened again earlier today. After restarting, it happened again about 45 minutes after the restart... I'm already on my second G3... I don't want to have to exchange it again
Click to expand...
Click to collapse
I think it's safe to assume it is software related. If a reboot didn't fix it then I would think hardware.
Sent from my LG-D851 using XDA Premium 4 mobile app
Keeps happening to me also every few days, no idea why.
Happened to my D852. Likely a software issue. I doubt exchanging will do anything.
I haven't had this issue on either of my two G3's, but I'm just tossing some steps out there to see if it might resolve it without rebooting.
Did you try the notification panel button to put it into Vibrate then back to Sound to see if it forces the Vibrate again? Also pushing it into Vibrate causes the phone to Vibrate as you do it. If vibrates doing that, you can assume it's a software issue and not a hardware issue.
Also, in the Settings menu under Sound, did you try checking the Vibrate Strength menu? Perhaps moving those slides might jolt it back or reset it via software without you having to reset your phone.
Just some ideas to see if perhaps using the UI might awake the software settings without rebooting everything to fix it. :silly:
JustLok said:
I haven't had this issue on either of my two G3's, but I'm just tossing some steps out there to see if it might resolve it without rebooting.
Did you try the notification panel button to put it into Vibrate then back to Sound to see if it forces the Vibrate again? Also pushing it into Vibrate causes the phone to Vibrate as you do it. If vibrates doing that, you can assume it's a software issue and not a hardware issue.
Also, in the Settings menu under Sound, did you try checking the Vibrate Strength menu? Perhaps moving those slides might jolt it back or reset it via software without you having to reset your phone.
Just some ideas to see if perhaps using the UI might awake the software settings without rebooting everything to fix it. :silly:
Click to expand...
Click to collapse
Yep, I tried switching sound modes to quiet, to vibrate, to sound again; and I still can't get vibration to work until a proper reboot.
I have the same issue happening randomly. Has to be software related. Wouldn't stress much on it. I'm sure it will be fixed in a future update. Seems to be a global issue.
And now it happened to me =( I thought it was from deleting bloatware (Stock F400S 10k) but after restarting all work.... I'm thinking about selling G3 for Meizu MX4
JustLok said:
I haven't had this issue on either of my two G3's, but I'm just tossing some steps out there to see if it might resolve it without rebooting.
Did you try the notification panel button to put it into Vibrate then back to Sound to see if it forces the Vibrate again? Also pushing it into Vibrate causes the phone to Vibrate as you do it. If vibrates doing that, you can assume it's a software issue and not a hardware issue.
Also, in the Settings menu under Sound, did you try checking the Vibrate Strength menu? Perhaps moving those slides might jolt it back or reset it via software without you having to reset your phone.
Just some ideas to see if perhaps using the UI might awake the software settings without rebooting everything to fix it. :silly:
Click to expand...
Click to collapse
I have had this happen once a day at least for the last few days.. A reboot does fix it.. But that doesn't seem to be a solution in the long term to me. I tried the messing with the sounds from the settings menu as well as trying different vibration patterns nothing works.. Its driving me nuts.

Active display keeps turning off

I'm not sure what changed, but active display with start off on, then disappear. A reboot didn't help
Edit: double tap to wake also stopped working
Sent from my Pixel 2 XL using Tapatalk
Sounds like it could be a proximity sensor issue. Maybe it's somehow covered by your case or screen protector so the phone thinks it's in your pocket all the time? Just a thought.
murso74 said:
I'm not sure what changed, but active display with start off on, then disappear. A reboot didn't help
Edit: double tap to wake also stopped working
Click to expand...
Click to collapse
Sounds like a software glitch. Bout all I can suggest is a factory reset, or flash the factory image. Was this a result of an ota or did you update it?
same happens to mine. It happens when the battery is low, but at "random" times too. It's like the AOD app in dozing.
Badger50 said:
Sounds like a software glitch. Bout all I can suggest is a factory reset, or flash the factory image. Was this a result of an ota or did you update it?
Click to expand...
Click to collapse
Nope, no new programs, no updates. Seems to be back to normal now.
Sent from my Pixel 2 XL using Tapatalk
Does anyone with this issue use battery saver? I noticed when battery saver is on it doesn't work.
Fe Mike said:
Does anyone with this issue use battery saver? I noticed when battery saver is on it doesn't work.
Click to expand...
Click to collapse
Hence, battery saver must be working ?
Badger50 said:
Hence, battery saver must be working
Click to expand...
Click to collapse
I was not posting that I have an issue with aod, but rather help those with it to trouble shoot and resolve their issue.
Nope I don't use battery saver. Another issue I noticed that started with 8.1 is that my AOD will rotate to landscape sometimes. I've been having other issues recently too, may try for an RMA soon. My sketchy GPS is getting on my nerves
Sent from my Pixel 2 XL using Tapatalk

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