Hi all,
Today my T-Mobile Galaxy S III that I purchased in February 2013 started to behave strangely. At first everything is fine for around 5 minutes but then it heats up a lot so I turn off data and close all non-important apps. Then it freezes up at the screen it is at and none of the buttons except the power button(which just turns the screen on and off, I can't even access the menu from holding it) work and then it will reboot itself. After 5 more minutes it will repeat this process again and again. This happened for a brief time back in August but I fixed it through booting through safe mode and then restarted it which caused it to work. I tried that this time but after removing the battery for about 30 minutes and then doing the safe mode procedure, and restarting it, it still crashes. The peculiar thing is however, that it works perfectly fine in safe mode but otherwise crashes after 5-7 minutes. I have rooted this phone back in February but I haven't installed any custom roms. Is there any way to fix this without factory reset as I would like to keep all of my apps and files intact. My phone info is as follows: Model Number SGH-T999. Android Version: 4.1.1 Baseband version: T999UVDLJA. Build Number: JRO03L.T999UVDLJA.
Thanks a lot in advance! I would really appreciate any help.
Update your firmware. Otherwise you probably have to factory reset and start clean
Sent from my SGH-T999 using Tapatalk
shuadi1 said:
Hi all,
Today my T-Mobile Galaxy S III that I purchased in February 2013 started to behave strangely. At first everything is fine for around 5 minutes but then it heats up a lot so I turn off data and close all non-important apps. Then it freezes up at the screen it is at and none of the buttons except the power button(which just turns the screen on and off, I can't even access the menu from holding it) work and then it will reboot itself. After 5 more minutes it will repeat this process again and again. This happened for a brief time back in August but I fixed it through booting through safe mode and then restarted it which caused it to work. I tried that this time but after removing the battery for about 30 minutes and then doing the safe mode procedure, and restarting it, it still crashes. The peculiar thing is however, that it works perfectly fine in safe mode but otherwise crashes after 5-7 minutes. I have rooted this phone back in February but I haven't installed any custom roms. Is there any way to fix this without factory reset as I would like to keep all of my apps and files intact. My phone info is as follows: Model Number SGH-T999. Android Version: 4.1.1 Baseband version: T999UVDLJA. Build Number: JRO03L.T999UVDLJA.
Thanks a lot in advance! I would really appreciate any help.
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Click to collapse
Well, one thing is your firmware is way outdated. We're almost on 4.3 officially. But the latest official version is 4.1.2. A combination of battery, modem, kernel, cause these issues. But since you're still on 4.1.1 I assume you're pure stock.
What type of battery do you have, the original Samsung one?
Can you send a link to a tutorial on how to upgrade my firmware? Since I rooted my phone, I can't do OTA updates. And yes I do have the default Samsung battery.
Link is in my sig
Sent from my SGH-T999 using Tapatalk
I was given this Nexus to attempt to fix because it constantly reboots almost as soon as the lockscreen appears. I have tried a factory reset through the recovery and flashing a stock image using the Android Toolkit but the phone still just auto reboots shortly after starting. I am assuming it is having hardware failure somehow? I had no way to check the build number since I cannot access it fast enough and the device did not have USB debugging enabled so I just flashed each stock image I saw for the Verizon Toro with bootloader PRIMELC03 and so far I have not had any luck. The gallery force closes as soon as the system boots but then it will restart right after.
e: At the moment I am going to accept this as some type of hardware failure due to if I do not attempt to interact with the phone it will stay on the phone setup screen but as soon as I touch the screen it'll re-notify me of the Camera and/or Gallery crashing then restart.
ee: The phone has not rebooted for going on 30 minutes since removing the camera and software I'm going to assume that was the cause of the rebooting.
My brothers Galaxy Nexus crashed two days ago and rebooted. Since than whenever you boot it again, it boots normally but after about 10 seconds crashes and reboots again. No matter if you unlock it, SIM installed or not, with external power or not makes no difference. Always keeps crashing and rebooting. So the first thing I did was a factory reset within the bootloader. When it restarted nothing was wiped. Wallpaper, unlock code and all apps were still there.
Weird.
So I decided to flash the the whole stock image again. Downloaded the latest version from Google and flashed it. Took a fairly long time (30 minutes), but had no errors or irregularities and had the same result as the factory reset -> nothing. Everything is still there.
How can this even be? The only thing I could imagine is a broke storage. Is this a possibility?
Thanks in advance
It might be a broken storage. One thing you can try is to flash an older version than upgrade via OTA. Assuming that you have 4.3, you can flash 4.2.2 than via OTA, you can update. I had a rebooting problem before, but it was because of my battery. When I unlocked my bootloader I was surprised to see that my data was still there but when I factory reseted, it was gone. Reply with the results
Sent from my Galaxy Nexus using XDA Free mobile app
Hi all, thanks for your help in advance
Nexus 5X 32GB previously on 6.0.1 MMB29K I believe, rooted and unlocked, was running xposed and decrypted. It was running just fine until a few weeks ago, where right in front of my eyes while I was using it, it crashed and shut off (battery saver was on too). Then it wouldn't turn on for a day or two no matter how long I pressed the phone's keys.
Now when I boot it without sim card, it will freeze during the boot animation and then either shut off or try again. When I try with sim card in, it appears the kernel crashes with the Crash on the LK! screen. Without sim, I can access fastboot and recovery just fine (previously that was also hit or miss). I have manually flashed stock everything, and it hasn't been fixed (also tried reset via stock recovery). I might have a backup but it would be on my school computer and I'm not back to uni yet.
Any ideas for what I can do to try and fix it? Can I relock my 5X in this state without bricking it? Then I could get a warranty replacement I believe?
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.
Same thing just happened to me.
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No recovery for you either?
What was the latest Build you had when it was working fine?
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
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Had the same thing happen - Now typing to you from my warranty replacement. Only option.
blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
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Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
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Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.
Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!
Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies
This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
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on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Same HERE !!!!
the samed for me, and still now i can't light it up
sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
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Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.
Same deal for me and they are sending a replacement. This is a MAJOR blackeye!
Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!