Issues in Oneplus 3 - OnePlus 3 Questions & Answers

Hello people
I am facing the following issues in my phone which is running OxygenOS 3.2.1.
1. Push notifications not coming until the phone is unlocked again
2. Alert slider causing the phone to go completely silent.
To add to the misery I was using my wifi on 2.4 GHz band but when I tried to connect to 5GHz band it does not connect and the error shows wifi connection failure. All my other devices are connected successfully to this band even my 4 year old Nexus 4 but Oneplus 3 does not seem to connect for a single time
This is really becoming disappointed for me bow after push notification and alert slider issues.
The range of 2.4 GHz wifi is not even half of what my Nexus 4 used give me.
I am using ASUR WRT 68u router.
These are very basic features of a cellphone which are required on the very first moment.
I am Totally frustrated with this device as I can't use it for my daily life!!! I don't know if people in this forum are not having any such issues with their devices.

no one else is having such issues on their devices??

Push notifications aren't coming through because of OOS's implementation of Doze, there's a very large thread about it over at the OnePlus Community forums.
What's odd is there's hardly any talk about the push notification issue here at XDA...

Just noticed something really strange with the front facing camera app sometimes it's not taking any pictures even without the smile function use Google camera and it's working so no hardware failure think I have to flash the latest stock rom again as I already tried wiping cache and dalvik cache

m_usmanayub said:
no one else is having such issues on their devices??
Click to expand...
Click to collapse
No problems connecting to 5GHz band. But I am having problems with the alert slider and notifications. Hopefully OnePlus comes out with a big update to address all of these problems.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

Related

Wi-Fi unreliable

Recently I've been having problems with Wi-Fi. My phone and nexus 7. They both stay on blue bars all the time claiming they're connected to Google servers. And it'll work good for about 20 seconds and then I'll have no connection for about a minute. Bars will stay blue like its connected and WiFi show that it's fill signal but pages won't load, apps will timeout and YouTube videos won't stream. Makes it impossible to download any Roms or apps at times. This just recently started happening. Videos will stream good for maybe 2 minutes tops. Then pause, after a minute Wi-Fi will stay streaming and going again by itself and stream. I haven't changed my router or is settings. I have static ip's assigned too. All other computers work just fine for internet. Never a problem.
I've tried changing kernels, Roms, complete wipes and reinstalls. Rebooted the router. Nothing fixes it. I'm getting really frustrated. I'm at the point where I'm going trio go buy a new router just cause I want to use 5ghz. Anyways, any suggestions to solve this?
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
mwalt2 said:
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
Click to expand...
Click to collapse
Weird how it affects just my device in an entire thread with a ton of people using the rom and same kernel.
I went and picked up a new router. I'll see if that fixes it. Thanks for the input though. I appreciate it.
Didn't help with new router. My WiFi still cutting out like crazy on Franco kernel. Almost as soon as I turn off screen. But its not turning WiFi off. Just goes into some sort of state where nothing comes through. When screen on everything is fine though now.
In Wifi settings, you could try unchecking "Avoid Poor Connections" and see if that helps.
Also do you have any other devices at home on the same wifi network - do they experience the same issues, I know where I am if we get a lot of rain, it causes intermittent internet slowdowns, I had similar issues and after testing other devices found this to be my problem not my Wifi.
Also, have you got any cordless phones in the house that might run on the same frequency?
I still have an issue keeping wifi at 100% d/l when the phone is asleep, even though the setting is for always on. It must be a hardware thing for me because every rom I've tried from ICS to the latest JB exhibit the same issue. If I am in a desperate need to d/l a large file on my phone, I just temporarily change the screen display off timer to 10 minutes of so so the wifi will stay at max d/l speed.
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
Could try this I use on my gnex for voip
Edit I am on a galaxy nexus forum
Sent from my Nexus 7 using Tapatalk 2
Ya avoid poor connections is unchecked. And wifi optimization is unchecked. I've tried putting my router on full auto, tried setting static ip addresses for everything. Changing from wireless n to wireless g. Changing security to off as well. Using the 5ghz band instead of 2.4. The nexus 7 is working perfectly fine with the new router. But my galaxy nexus is totally unreliable. Weird is that it just started happening within past couple weeks. And actually, it was good for the first day or so after new router. I can confirm all other wifi devices jn the house work just fine without any hiccups. I've never had a problem with other devices. No dropouts or anything. It's really puzzling me!
One thing I found weird, if I disable wmm on my router, my nexus 7 and galaxy nexus will not connect. Anyone else get this?
I hope you also have your router firmware completely up to date.
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CADude said:
I hope you also have your router firmware completely up to date.
Click to expand...
Click to collapse
Ya my router auto updates itself. Its a Cisco EA6500 in case your wondering and is helpful.
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
chrisinsocalif said:
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Possibly a 4.2 issue. But its not affecting everyone it seems. But i see that there is a huge thread about this at the google site. Not an isolated case
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Yup has happened to me mine connects to the net but has grey bars and doesn't open any websites and apps dont connect to the net a reboot solves the problem
chrisinsocalif said:
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I set static on both router and the phone. I've tried all the north american radios. None of the euro ones. no effect. Sticking to the latest North American radio for now. I've managed to make it work sorta with CM10.1 with stock kernel on completely fresh install. It works, but the down arrow on the Wi-Fi icon stays lit almost 100% of the time. no idea why, only other device that was on all yesterday was the nexus 7, and that was on the 2.4ghz and phone the 5ghz. Huge wlan_rx_wake!
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
whitedragonz83 said:
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
Click to expand...
Click to collapse
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
M3drvr said:
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
Click to expand...
Click to collapse
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
It affects me as well. Completely random. Everything appears fine except that instead of blue, the icons are grey. Turning off wifi and turning it back on fixes it.
In the link above, there is a comment where you can submit more info for Google to help solving the problem:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
chrisinsocalif said:
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
Click to expand...
Click to collapse
the weird thing is, it just started happening about 2 weeks ago. It was perfectly fine up until then. Never had an issue with Wi-Fi. If this don't work i might try doing an entire wipe right back to stock and locking bootloader.

Data and WiFi Constantly Dropping

Both my data and WiFi have been acting very strange the past week. Both services will show me as connected but I will only get the upload arrow showing on each indicator and then sometimes the icons just go gray. It has been happening very often and I have changed both my ROM and kernel on clean installs and I still have the same issue. Any help would be appreciated.
Bump. Still have the problem.
Flashing back to stock should work
Posting your basics usually gets you better answers
Sent from my Galaxy Nexus using Tapatalk 2
czonin said:
Both my data and WiFi have been acting very strange the past week. Both services will show me as connected but I will only get the upload arrow showing on each indicator and then sometimes the icons just go gray. It has been happening very often and I have changed both my ROM and kernel on clean installs and I still have the same issue. Any help would be appreciated.
Click to expand...
Click to collapse
I started a thread here on a topic where my wifi and signal bars turn gray and the phone doesn't have data connectivity any more. sometimes this happens a dozen or more times a day and sometimes once or twice.
one response in that thread indicated that 4.2.2 made a positive impact on the problem.
I've been searching for a definite fix for this data/WiFi issue to no avail. I'm not entirely sure of when this issue began to occur but my phone (Toroplus) constantly loses WiFi signal. By losing signal I mean WiFi will turn off and on all by itself. And yes, WiFi sleep policy is set to stay on always. This issue alone made me go back to stock only to find the WiFi issue is present there too. I've also ruled out my router as the culprit. Im suspecting this is a Google issue. By the way, I talked to a sprint store employee who owned a galaxy nexus and after a few minutes of playing with his phone, which was completely stock and never rooted, I noticed his WiFi connection would turn off and on all by itself too. Any insight from anyone with knowledge to this would be appreciated.
Wi-Fi optimization off. If that does not fix it, I dunno.
Sent from my Galaxy Nexus using xda premium
Soldier 2.0 said:
Wi-Fi optimization off. If that does not fix it, I dunno.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion but that doesn't fix it. Are you not having this issue? What's your setup? What ROM do you use? I've basically used all of them and it never goes away. I'm thinking of going to the HTC One when it's released just in case it's a Samsung issue.
I have also experienced this problem, especially at work where the network uses some WPA Enterprise variant. I've digged through logcats and can't find the problem either. A few Google Code forum posts talk about a possible bug introduced by network adapter manufacturers, or wpa_supplicant configuration issues. Haven't found a workaround yet, so I had to go back to 4.1.2, which seems to be stable.
More info here:
http://code.google.com/p/android/issues/detail?id=34212
http://code.google.com/p/android/issues/detail?id=40023
The more I read on this subject the more I come to realize this is not specific to a certain device. The only common denominator that jumps out at me is jellybean. Seems like the issue is with Google, not hardware. Sucks that such a basic feature is not reliable out of the box. At least now I can understand why my buddy calls Android "buggy". Hopefully this is fixed sometime in the near future.

Wifi problems!

I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Golf c said:
I'm having issues with downloads on my 5ghz wifi connection. 2.4ghz works fine. Downloading anything on 5ghz takes forever. A speed test shows I have 90mbps download speed on 5ghz. All my other phones work fine.
Click to expand...
Click to collapse
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
havanahjoe said:
My XL has been having weird WiFi issues since I got it on Thursday. The first half of my full day with it was fine, but later in the day WiFi just kept disconnecting and connecting. I was on my 5 Ghz network, so I switched to 2.4 Ghz, same thing. I sideloaded the NDE63P OTA since it hadn't come down for me (I'm on T-Mobile, so not sure if this is Verizon only). This supposedly has WiFi fixes.
Things were fine for a day, but now I catch it doing the same disconnect from time to time. Not as often as on NDE63L, but still more than my 6P ever did.
Click to expand...
Click to collapse
I was disconnecting from wifi all morning. 2.4 and 5ghz, I rebooted and fixed the disconnecting. I still can't download apps on 5ghz. I sent a Google tech logs this afternoon. Will see what they have to say. No its not my router. I have 6 devices running on 5ghz
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
bartolo5 said:
Having rock solid performance here with Asus AC-66U. First phone I've had that connects at 800mbps on 802.11AC to my router.
Click to expand...
Click to collapse
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
havanahjoe said:
I have an Asus RT-N66. Performance is not a problem, it just doesn't seem to be stable all the time :crying:
Click to expand...
Click to collapse
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
bartolo5 said:
Very stable here. Have you tried to disable beamforming? I've had problems with that in the past on the AC-66U
Click to expand...
Click to collapse
I don't think mine has that, since it's only N. I don't see it in any of the wireless settings tabs
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
[email protected] said:
Well, looks like I was too optimistic. The semi-regularly-intermittent slow down is back. It happens often enough to be annoying but not all the time. I'm using the Comcast provided Arris TG1682G. This is using the 5GHz band. I know I could switch to 2.4GHz band but I would rather try to figure out what to do to get this working problem-free on the 5GHz.
Any ideas?
Click to expand...
Click to collapse
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
[email protected] said:
I had the same issue with my Pixel XL, especially when it came to Play Store downloads. I had my 5GHz band setup in my router to use automatic channel management. Switching this to manual and picking a channel based on WiFi Analyzer app information seemed to have helped, for now at least. I'm now using channel# 104 for my 5GHz band.
I don't know if this is an issue with the Pixel line. My Nexus 6P never had issues with auto-channel management.
Give the manual thing a shot and let me now if that helped!
Click to expand...
Click to collapse
Golf c said:
Same exact issue, Comcast Arris gateway. Sent logs to Google. Heard nothing back yet. I have connected to other 5ghz Wifi with no problems. I don't think its hardware. Has to be software and that Comcast router.
Click to expand...
Click to collapse
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
[email protected] said:
I agree with you. My 6P didn't have the issue with the same router.
BTW, How does one get those logs?
Also, I wonder if putting the Arris in bridge mode and connecting an external router might help? It seems like an overkill for 2016...
Click to expand...
Click to collapse
I downloaded updates from the playstore this morning on 5ghz with no problems. I know it's hit or miss. Last night it wouldn't work. A different router in bridge mode might work. You would still need to lease the gateway fron Comcast. Which sucks.
Here is instructions for logs.
Instructions: Nexus and Google Play edition phones and tablets
Before you get started, make sure you have*access to a computer.
On your device, go to*Settings > About phone*or*About tablet.
At the bottom of the screen, touch*Build number*seven times*in quick succession.*You’llsee a message saying*you’re*now*in developer mode.
Press*Back*to go back to the main Settings screen.
Touch*Developer options.
At the top of the screen, make sure 'Developer options' is set to*ON.
Check the box next to*USB debugging.
Check the box next to*Bug report shortcut.
Reproduce*the issue or error message on your device. It’s important that your phone or tablet logs at least one occurrence of the problem.
Immediately after seeing the issue, press and hold the power button until the power menu appears.
Select*Take bug report, then select*Report*in the dialog that follows.
After a significant delay -- up to two minutes -- your phone or tablet will vibrate and display a notification saying ‘Bug report captured’. Touch the notification to open Gmail with the report attached.
Email the message to yourself so you can access it on your computer.
On your computer, access your email and open the message you just sent to yourself.
Download the bugreport.txt attachment.
Reply to this message and attach the bug report file.
After replying to this message, you can*disable developer mode and bug reports by going to Settings > Developer Options and sliding the top toggle to OFF.
Sent from my Pixel XL using Tapatalk
arrghushakaboorga said:
I'm having the same issues. Mine is disconnecting from both 2.4 and 5. Seems like it works immediately after a reboot but then will drop. I can seem to get it to consistently drop using the ookla speed test app. I also side loaded the latest and it did not help. Please let us know if you get anywhere. I talked to Google support today and got generic response for generic Wi-Fi troubleshooting.
Click to expand...
Click to collapse
I had that problem too one morning. A reboot fixed it and I haven't had it since then. Something broken with this device. Alot of Bluetooth issues people are having also. My Bluetooth is working well.
Sent from my Pixel XL using Tapatalk
My OnePlus One has had major wifi issues for the two years I've owned it, especially 5 ghz. This is a treat in comparison. No issues to report yet. I see slowness in opening apps sometimes but no noticeable lag.
No issues with my Google store bought XL on either WiFi band
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
mjc2251 said:
I had the exact same problems with my wifi but now have stable fast connection after disabling Bluetooth scanning under the location settings.
Click to expand...
Click to collapse
I tried that last night but it didn't seem to work. I thought it might have had something to do with Bluetooth though because I disconnected my watch and it was fine for a while. Once I re enabled Bluetooth in general, it went back to disconnecting. And disabling it again didn't help, but it always seems to be fine after a reboot for a little bit. Not sure if I hope this is a software issue or hardware issue. Would be nice to have a replacement that works, but on the other hand if it's software, it could be patched. Based on how it behaves it makes me think it's software.
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
larsdennert said:
I don't have my Pixel yet but many phones have problems with certain 5Ghz channels. Try setting your router to channel 44 or 48 and see if you have better luck.
Click to expand...
Click to collapse
No luck, still slow downloads from playstore. I also noticed in Google photos, some pictures are blurry. When I tap into the blurry picture, the spinning circle keeps spinning without bringing up the picture. My ookla speed test are normal fast. My Google Chrome speed test are all over the place, with network errors. Definitely weird. All my other devices work.

Do you have wifi issues? Is my Nexus 5x defective?

I don't have issues to connect with my router, though nearly every day there is a moment where websites don't load at all. Then I need to turn wifi off and turn wifi on again and then it works. Very annoying.
Is my Nexus defective?
I have just noticed that I have posted in the wrong forum, sorry
I dont have any issues. Are you stock? Have you tried other kernels / roms ? Have you tried to isolate the problem to the 2.4 or 5 GHz band?
Stock Android 7.0, there is no option to choose the band in Android 7, but I have already had this issue with Android 6.
Mine also has wifi issues. Sporadically disconnects and takes ~30 seconds to reconnect. Makes webpages, snapchat, and other apps not load all the time. Like you said, turning off and on wifi seems to fix it for a few.
I've tried forgetting the network, reconfiguring my router (it does this on other networks too), reflashing stock. I had this problem before I sent my phone in for the bootloop issue, and they sent it back fixed and it still does this. Thought maybe it was adblocking having issues, so didn't install that this time. Still does this. It's not TERRIBLE since it's connected maybe 70% of the time but it still is inconvenient
quark-lepton said:
Stock Android 7.0, there is no option to choose the band in Android 7, but I have already had this issue with Android 6.
Click to expand...
Click to collapse
To isolate the bands you would have to disable the bands on the router.

Android 10 broke my wifi

After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
Click to expand...
Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
Click to expand...
Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
Click to expand...
Click to collapse
---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
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---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk

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