Do you have wifi issues? Is my Nexus 5x defective? - Nexus 5X Q&A, Help & Troubleshooting

I don't have issues to connect with my router, though nearly every day there is a moment where websites don't load at all. Then I need to turn wifi off and turn wifi on again and then it works. Very annoying.
Is my Nexus defective?
I have just noticed that I have posted in the wrong forum, sorry

I dont have any issues. Are you stock? Have you tried other kernels / roms ? Have you tried to isolate the problem to the 2.4 or 5 GHz band?

Stock Android 7.0, there is no option to choose the band in Android 7, but I have already had this issue with Android 6.

Mine also has wifi issues. Sporadically disconnects and takes ~30 seconds to reconnect. Makes webpages, snapchat, and other apps not load all the time. Like you said, turning off and on wifi seems to fix it for a few.
I've tried forgetting the network, reconfiguring my router (it does this on other networks too), reflashing stock. I had this problem before I sent my phone in for the bootloop issue, and they sent it back fixed and it still does this. Thought maybe it was adblocking having issues, so didn't install that this time. Still does this. It's not TERRIBLE since it's connected maybe 70% of the time but it still is inconvenient

quark-lepton said:
Stock Android 7.0, there is no option to choose the band in Android 7, but I have already had this issue with Android 6.
Click to expand...
Click to collapse
To isolate the bands you would have to disable the bands on the router.

Related

Wi-Fi unreliable

Recently I've been having problems with Wi-Fi. My phone and nexus 7. They both stay on blue bars all the time claiming they're connected to Google servers. And it'll work good for about 20 seconds and then I'll have no connection for about a minute. Bars will stay blue like its connected and WiFi show that it's fill signal but pages won't load, apps will timeout and YouTube videos won't stream. Makes it impossible to download any Roms or apps at times. This just recently started happening. Videos will stream good for maybe 2 minutes tops. Then pause, after a minute Wi-Fi will stay streaming and going again by itself and stream. I haven't changed my router or is settings. I have static ip's assigned too. All other computers work just fine for internet. Never a problem.
I've tried changing kernels, Roms, complete wipes and reinstalls. Rebooted the router. Nothing fixes it. I'm getting really frustrated. I'm at the point where I'm going trio go buy a new router just cause I want to use 5ghz. Anyways, any suggestions to solve this?
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
mwalt2 said:
There may be an error in aosp code that can cause wifi instability: http://forum.xda-developers.com/showpost.php?p=35146886&postcount=5128
Click to expand...
Click to collapse
Weird how it affects just my device in an entire thread with a ton of people using the rom and same kernel.
I went and picked up a new router. I'll see if that fixes it. Thanks for the input though. I appreciate it.
Didn't help with new router. My WiFi still cutting out like crazy on Franco kernel. Almost as soon as I turn off screen. But its not turning WiFi off. Just goes into some sort of state where nothing comes through. When screen on everything is fine though now.
In Wifi settings, you could try unchecking "Avoid Poor Connections" and see if that helps.
Also do you have any other devices at home on the same wifi network - do they experience the same issues, I know where I am if we get a lot of rain, it causes intermittent internet slowdowns, I had similar issues and after testing other devices found this to be my problem not my Wifi.
Also, have you got any cordless phones in the house that might run on the same frequency?
I still have an issue keeping wifi at 100% d/l when the phone is asleep, even though the setting is for always on. It must be a hardware thing for me because every rom I've tried from ICS to the latest JB exhibit the same issue. If I am in a desperate need to d/l a large file on my phone, I just temporarily change the screen display off timer to 10 minutes of so so the wifi will stay at max d/l speed.
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
Could try this I use on my gnex for voip
Edit I am on a galaxy nexus forum
Sent from my Nexus 7 using Tapatalk 2
Ya avoid poor connections is unchecked. And wifi optimization is unchecked. I've tried putting my router on full auto, tried setting static ip addresses for everything. Changing from wireless n to wireless g. Changing security to off as well. Using the 5ghz band instead of 2.4. The nexus 7 is working perfectly fine with the new router. But my galaxy nexus is totally unreliable. Weird is that it just started happening within past couple weeks. And actually, it was good for the first day or so after new router. I can confirm all other wifi devices jn the house work just fine without any hiccups. I've never had a problem with other devices. No dropouts or anything. It's really puzzling me!
One thing I found weird, if I disable wmm on my router, my nexus 7 and galaxy nexus will not connect. Anyone else get this?
I hope you also have your router firmware completely up to date.
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CADude said:
I hope you also have your router firmware completely up to date.
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Ya my router auto updates itself. Its a Cisco EA6500 in case your wondering and is helpful.
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
chrisinsocalif said:
I use my wifi at work and it's very unreliable. At times going into an endless disconnect/reconnect loop. Sometimes restarting the wifi helps or putting it in and out of airplane mode. Other times nothing helps except a reboot of my phone. Some apps may make the issue worse. I don't think there is a fix and waiting for google to fix the flaw a user pointed out earlier.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Possibly a 4.2 issue. But its not affecting everyone it seems. But i see that there is a huge thread about this at the google site. Not an isolated case
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Yup has happened to me mine connects to the net but has grey bars and doesn't open any websites and apps dont connect to the net a reboot solves the problem
chrisinsocalif said:
When you say you set a static ip, you set one from the router, have you tried setting a static ip on the phones wifi advanced options as well?
Have you tried different radios?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I set static on both router and the phone. I've tried all the north american radios. None of the euro ones. no effect. Sticking to the latest North American radio for now. I've managed to make it work sorta with CM10.1 with stock kernel on completely fresh install. It works, but the down arrow on the Wi-Fi icon stays lit almost 100% of the time. no idea why, only other device that was on all yesterday was the nexus 7, and that was on the 2.4ghz and phone the 5ghz. Huge wlan_rx_wake!
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
whitedragonz83 said:
It's likely this:
http://code.google.com/p/android/issues/detail?id=40065&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=1000
See if that sounds about right and if so, you'll just have to wait for a Google Patch.
Click to expand...
Click to collapse
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
M3drvr said:
Yeah. Just don't understand how so few here experience this. And only my phone, not my nexus 7 gets this.
Click to expand...
Click to collapse
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
It affects me as well. Completely random. Everything appears fine except that instead of blue, the icons are grey. Turning off wifi and turning it back on fixes it.
In the link above, there is a comment where you can submit more info for Google to help solving the problem:
http://support.google.com/nexus/bin/request.py?contact_type=bugreport&src=7679593
chrisinsocalif said:
When i first updated to 4.2, I was getting crazy dropouts. After unchecking the Wi-fi optimization, it was more consistent but still drops out frequently while at work. There is a known bug with the wifi driver that hasn't been addressed for years, but still trying to find the original articles describing the problems.
It seems you are having tons of issues, worse than most.
If you are having a problems suggested on this site, maybe this can help.
http://goo.gl/voSxF
Click to expand...
Click to collapse
the weird thing is, it just started happening about 2 weeks ago. It was perfectly fine up until then. Never had an issue with Wi-Fi. If this don't work i might try doing an entire wipe right back to stock and locking bootloader.

[Q] losing wifi connectivity- full bars but all gray

so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
jrmacarthur said:
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
Click to expand...
Click to collapse
seems that this is a topic that has been posted on a bit over time with no real single culprit or fix. I'll post back if I figure anything out... I know in the Cyanogen thread, I saw info that stated that the MAC address of the phone was changing and I'm going to try and determine if that is happening to mine.
I have the same issue. Sometimes even when i pick up the phone, if i look fast enough i see that the Wi-Fi bars weren't even there! Thats only 1 out of 5 times though. The other time its usually just grey bars. Sometimes it actually will click back and they'll flash to blue and grey 2-3 times and then go solid blue. Then sometimes like you, they'll stay grey. I've tried everything too...reverting to stock, Different kernels, ROMs, routers, static IP, 2.4 or 5ghz, full auto mode. The only fix that makes it a little more reliable, is using Wi-Fi PM Fast. But even that, is not reliable. I'd say its about 50% reliable then, for a huge sacrfice in battery life. For me i've noticed this started to happen with 4.2. Before that i never had a problem. All other devices though no problem. My Nexus 7 is just fine. But the galaxy nexus, no matter what router or where i am, the Wi-Fi is totally unreliable. For me, it happens within 2 minutes that it will disconnect most times. Then 1 in 10 times it'll be fine for 10 hours.
In all honesty, i've given up. Just come to deal with it. Use mobile networks when i'm not needing to download. I can download files and stream music just fine too. If there is traffic going through, it never disconnects. But when its just sitting there without traffic, it disconnects, or, loses connection to google servers i should say.
well that's not good to hear...
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
jrmacarthur said:
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
yeah, I love Cyanogen so not willing to go back to stock... waiting for them to finish 10.1 and I guess I'll see how it behaves then.
Hi all,
Just to say that I have the same problem. I have been upgraded from ICS to 4.2 and nothing had happened but I had to downgrade to 4.1.1 (AOKP Build 4) due to other issues and after that I started notice the WiFi problem.
At first I thought it was when the screen went off, but I has happened with screen on too. I have to turn WiFi off and the back on to connect properly again, very annoying.
As I said I started noticing this after I downgraded, but then again, I had used AOKP 4.1.1 before without this issue. I think that it is time to change my phone :/
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
I'm on Muzzy 4.2.2 and I'm currently having the same problem. It's not a new problem since I remember having it months ago (disabled my phone's WiFi because I kept missing emails and other notifications - grew tired of dealing with it). I thought it was my router, so I swapped it with a newer one recently, but it carried forward (old router was TRENDnet Draft N and the new one is ASUS RT-N66U).
I would like to know how to properly troubleshoot this problem.
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
subhramani said:
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
Click to expand...
Click to collapse
have you posted this information over in any of the threads where the developers are working such as Cyanogen in an effort to bring this issue to the forefront for more visibility?
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Fabur87 said:
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Click to expand...
Click to collapse
trust me, I understand your frustration... some days, I can go almost all day without loosing wifi data throughput and other days it won't last 10 minutes without going to gray bars.
unfortunately, no one is sharing any fixes which tells me that no one has a good handle on the problem.
Same issue for me on stock Android 4.2.2. Leave WiFi on overnight and when I wake up its connected to WiFi but gray bars...
Sent from my Galaxy Nexus using xda premium
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
same thing happened to me on toroplus sourcery 5.1, after trying everything i could think of and talking to one of the devs, i finally did a fresh download of rom and gapps. wiped cache,wiped dalvik, factory reset, wipe system, deleted android folder off of storage then installed the fresh download of rom and gapps and its been working great for me since. hope this helps.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
aqcon said:
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
Click to expand...
Click to collapse
i just know ever since moving to a 4.2.2 kernel that has the 4.2.2 drivers my wifi has been stable. I know there was a post in the anarkia thread with the ak kernel that had the drivers. but i believe most any 4.2.2 kernel would have them implemented. i do have the newest bootloader and radio too. but i know as soon add i got the 4.2.2 drivers all issues were resolved wifi wise. of course i think if you have a 4.2.2 kennel you'll have them.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
I'm looking forward to that update - I've been watching the Cyanogen threads for when I think the 10.1 has matured enough to become my daily driver... good to know you've had positive results!
Temporary solution
me facing same issues , Solution would be to use an app called wifi fixer by zanish-g1 from the play store ...
it worked for me !! :good:

WiFi not working properly v20b

I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
try to reset your phone it should help and backup before i am also on v20b and no problems with wifi on my phone till now (upgraded and factory reseted)
I did it before flashing the rom because i was on cm13, dont think that another reset can help :/
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Jens1969 said:
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Click to expand...
Click to collapse
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Adam86 said:
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Click to expand...
Click to collapse
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
awes0me1 said:
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
Click to expand...
Click to collapse
Right now there is only one way: LG Developer program.
I think that is problem with 6.0
My network is ipv4 and i think phone force ipv6. In developer options have option to use lollipop settings but i think that is not doing any better
There was an issue with Verizon 12B that was recalled with similar issues.
Never had Wi-Fi issues otherwise. It was patched in 13B
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
Same with me on 20a... wifi connects but there's no internet connectivity. Then it comes good for a while but eventually drops the wifi connection completely. Sometimes it forgets the wifi password and I have to re-enter it. Makes the phone essentially useless on wifi. A factory reset seems to be the next step unless anyone has any other suggestions?
Same problem on 20b
The WiFi problem seems to have settled down for me now. I went on a binge of uninstalling and reinstalling apps, cleared all app caches, rebooted several times, and recited some incantations (mostly beginning with f). I haven't spent a lot of time using it on WiFi but it seems a lot more stable. Will keep an eye on it and see how it goes.
I came back to a stock based ROM from CM13 because the lack of camera functionality and all my WiFi dropouts are back again. This is really disappointing with this phone as it is completely random and none of my other phones/devices have ever had problems like this. End of my tether with it to be honest, this phone will be going on eBay at this rate.
Well I've been running catlog tonight and it didn't take long for the WiFi to blip.
If there are any catlog experts out there I would really appreciate it if anyone could have a look to see if there is any indication of what is causing this random disconnection and then reconnect shortly afterwards
Many thanks in advance.
Sorry, can't help with the catlog. But having same problems.
I did 3 hard-resets with always the same result: wifi works fine for 1-2 days, than breaks.
The connection is strong an seems stable but data-throughput and ping times are ugly (0,4 Mb down, ping around 2-3 seconds).
Here's a screenshot that perfectly shows the impact: same phone, same setup, same wifi. just 1 day between the tests.
i.imgur[dot]com/JYI7b9I.jpg (sorry, can not upload pics)
Any ideas how to fix this? a DNS problem?
btw: IPv6 is disabled on the router.
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
PixPi said:
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
Click to expand...
Click to collapse
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
sladflob said:
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
Click to expand...
Click to collapse
I've noticed my Bluetooth problem in two ways. One of them was connecting a Bluetooth speaker while the watch is connected. When i connected speaker too, wifi had no issues.
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Which apps did you have to reinstall? Do you remember?
Sent from my LG-H815 using Tapatalk
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
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This not 6.0 issue This horror exist on 5.1. same...
I try som stuff but not working the issue still alive....
PixPi said:
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
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Yes, I noticed this too... everything worked fine in safe mode.
Which apps did you have to reinstall? Do you remember?
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Click to collapse
I just started going down my app list and uninstalling apps which looked like they might have something to do with bluetooth, then putting the phone to sleep and waking it up to see if the problem was still there. I got a bit slack and maybe uninstalled two or three at a time before testing. I should have been more systematic about it but I wasn't really expecting it to work. I'm pretty sure the last one I uninstalled before things started working was TuneIn Radio so if you have that installed you might want to try uninstalling it. I've since reinstalled it and WiFi is still working.

WiFi disconnect

So, I noticed my pixel 3 xl WiFi is disconnecting frequently.
It's connected to a secure 5Ghz band.
I did reset network, updated to November update
My other devices are properly connected and never had an issue. My S8 has never had this issue.
I did forget WiFi and tried again. It's only pixel 3 xl that's doing that.
I am not rooted and bootloader is locked..
LimitsX said:
So, I noticed my pixel 3 xl WiFi is disconnecting frequently.
It's connected to a secure 5Ghz band.
I did reset network, updated to November update
My other devices are properly connected and never had an issue. My S8 has never had this issue.
I did forget WiFi and tried again. It's only pixel 3 xl that's doing that.
I am not rooted and bootloader is locked..
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Click to collapse
I'm noticing the same thing. Can't narrow it down. Are you using any of those VPN based ad blockers?
Sent from my Pixel 3 XL using Tapatalk
bigdave79 said:
I'm noticing the same thing. Can't narrow it down. Are you using any of those VPN based ad blockers?
Sent from my Pixel 3 XL using Tapatalk
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Nope, no VPN either.
I was just using Chrome connected to my TV the first gen. And it randomly disconnected again.
I did complete factory reset too. Same thing.
I'm having this same issue. When connected to WiFi, things typically work for a few seconds, then they go to hell. It's intermittent, and it never works for longer than a minute.
In my household there a Pixel 2 XL, S9+, LG V20, and this Pixel 3 XL. All phone's, game consoles, laptops, security cameras, and even guest phone's work fine, but not the Pixel 3 XL. It does the same crap on my works WiFi too.
When I first setup the phone, I transferred data from my old phone. It took 22 hours to complete whatever tasks it had to complete when the transfer was done. That turned out to be the start of my wifi issues.
I've factory reset, reset network settings, deleted all sorts of caches, tried other networks, different network settings, even tried removing my case, and bought a new router. Nothing works...
I'm also having disconnect issues. One of the Pixel's wi-fi connection issues FAQs suggested resetting the wireless router to see if that cleared things up. I tried that after forgetting & re-establishing the connection didn't help. It made a substantial improvement, but it did not eliminate them. Obviously something else is going on.
Mine seems ok. The only disconnects I ever experience are my XBOX One disconnecting in the middle of games...
gregb882 said:
I'm also having disconnect issues. One of the Pixel's wi-fi connection issues FAQs suggested resetting the wireless router to see if that cleared things up. I tried that after forgetting & re-establishing the connection didn't help. It made a substantial improvement, but it did not eliminate them. Obviously something else is going on.
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I tried this too with no improvements. I dont think this is a good solution though since my wifi doesnt work on any network i try. I work for a fairly large company, getting them to reset the hundreds of routers they have would definitely not work!
I had the issue too and read somewhere that turning on Bluetooth would stabilize the WiFi connection.
I tried it and it works for me.
I don't consider it a solution, but it might be a usable workaround for you.
I too have been encountering the issue with WiFi disconnecting. That said I only know it is happening due to picking up my phone and apps connected to my smart home report no connections. The phone has reconnected to WiFi but the apps are not recovering.
I am not using VPN ad blocking and my Bluetooth is on.
My Bluetooth is never off, but some devices use the same piece of hardware for both so I've done the opposite and shut it off to see if that might fix it and there's no difference whether Bluetooth is on or off.
Thanks for posting a new idea though!
Same problem here but only with AVM Fritz WLAN products. Access points from other companys work without problem.
Wi-Fi disconnects every few minutes, switches to mobile and immediately reconnects.
AVM Support say that they have tested it with one of the employees Pixel 3XLs and it's working without problems.
Google replaced my device but same issue with the new one.
I tried flashing the very first Factory Image and it has the same problem. And with Q the problem exists too.
I was able to find a solution for me. It was caused by AFWall+.
I uninstalled it and installed new beta 3.2. Setting everything by hand and now the disconnects are gone ?

Android 10 broke my wifi

After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
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Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
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Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
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---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
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Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
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---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk

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