Develop Bugs

Random Screen Blackouts

Has anyone else experienced this problem with their P3300?
Unpredictably, the screen on my P3300 will fail to come back on after I have shut the device off with the power button. I know the device is on because the hardware buttons light up when pressed, but the screen appears almost completely dark and won't come back on when tapped. The only way to get the screen back to normal function is to get to the backlight settings and adjust them. This seems to return the device to normal function...until it randomly happens again. I'm seeing this about two or three times a day.
At first, I thought I needed to soft reset - and this worked - I then just went to the backlight settings to modify them and got back normal function for a while. The strange thing was that after the screen issue and the soft reset, my backlight settings for battery power were on "brightest" - and they wern't there before the issue popped up.
Now I have a WA2 shortcut on my top bar that goes to backlight settings. I know approximately where it is on the screen, so when the issue pops up and the screen is pitch dark, I can tap in that general area and get to backlight settings. The screen is still dark, but I can just make out the backlight slider enough to adjust it from there and avoid the soft reset.
So, basically, it seems as though my backlight settings are randomly resetting themselves to the lowest setting every once in a while after power off. Anybody else with an Artemis seeing this? Seems a little similar to the first of the three questions in this thread, but not exactly the same:
http://forum.xda-developers.com/showthread.php?t=281763
Any help or empathy would be appreciated!

I've had that, too. I assume the program for the allocation of the soft keys has a bug. You had to HARD RESET, and dont change the soft keys any more.

I've read some more about this issue and it seems it is a WM5 bug that is seen across devices. I guess I can hope they will address it at some point in a future ROM release. Thanks for the suggestions anyway.
Check this out for more info:
http://www.sbsh.net/forums/index.php?showtopic=12842

Sleep Mode
What you are describing sounds like sleep mode
" Quickly pressing the POWER button turns off the display temporarily and switches your device to sleep mode. Sleep mode suspends your device to a low power state while the display is off in order to save battery power "
Click to expand...
Click to collapse
(Taken from MDAC3 Manual)
Pressing the power button again should bring it out of Sleep Mode. If it is getting stuck then it is possibly a bug affecting the sleep mode.

Hi!
Any news on this issue? My phone is acting just like described in this thread (and no, this is not standby/sleep mode)
PK

This only hapen to me after a soft reset. And the only way i found to "fix" the problem was after every soft reset going to Settings>Backlight move the brightness bar up and down. And after that it never blocks the light again until the next soft reset. Sometimes when connected to usb it blocks too but if you always go to the backlight, befor e the light goes off, and move the bar it wont block anymore...Its not a real solution but the only way i found...

Imaginati0n said:
This only hapen to me after a soft reset. And the only way i found to "fix" the problem was after every soft reset going to Settings>Backlight move the brightness bar up and down. And after that it never blocks the light again until the next soft reset. Sometimes when connected to usb it blocks too but if you always go to the backlight, befor e the light goes off, and move the bar it wont block anymore...Its not a real solution but the only way i found...
Click to expand...
Click to collapse
Yeah, that is all I am doing too. Hopefully HTC is noticing this problem too and a future ROM release will alleviate the problem. Perhaps a Crossbow upgrade someday????

I have the same problem. I found out that it happens when PhoneAlarm switches my profile from work to home.

Solution!
Check this thread out:
http://www.pocketmax.net/smf/index.php?topic=3324.0
As stated above, looks like PhoneAlarm is the culprit. I use it and I would bet that everyone posting in this thread does too. In fact, Bruce from PocketMax has even listed the Artemis Backlight corruption issue as a fixed item in his latest release, v1.57 available here:
http://www.pocketmax.net/phoneAlarm.html
Once you download and install, make sure to go the the backlight % setting in each of your profiles and select "Leave Unchanged". This alleviates the problem. My Artemis no longer goes blank without backlight slider manipulation after a soft reset!!! One less thing to worry about!

I had the same problem ... I try your solution and make a feed back

I too have had this problem and have PA installed - I'll also apply the solution and report findings . . thanks for sharing.

Hi!
I installed the PA 1.57 upgrade, but it did not help... But it seems like the backlight settings on the Artemis device is not standard, so I uninstalled Spb GPSR monitor (who has a backlight setting option), and then the problem disappeared.
PK

Looks like any program you have installed with a backlight setting option needs to be adjusted not to change the backlight settings in order for things to work properly for the time being. I'm sure that software developers will adjust to this new device soon just as PA has. Thanks for the feedback!

hi,
i have PA 1.58 (build 100), and the reminders for missed calls not work properly. the orange led is blinking, but the vibration and the sound are
not played (i have set the alarm reminder to 1 x 5 min x endless)...
please, test and indicate to me if this function works on your artemis...
the reminders for sms works fine.
thank's

Ahqar said:
Pressing the power button again should bring it out of Sleep Mode. If it is getting stuck then it is possibly a bug affecting the sleep mode.
Click to expand...
Click to collapse
In other forums they have this 'problem' too, and all of these people had SPB Pocket Plus installed. My guess is that it is a backlight setting in that program. You can temporarily get the backlight back on by connecting the phone to the pc through ActiveSync, and change the settings accordingly.
Hard- or softresets shouldn't be necessary to solve this.

@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
@all
happy new year!

Ok! so i am not alone! a couple of times i did face this situation. the screen doesnt come up, but the device is on, and i am able to see a slight silhoute of the icons, very very light. and i have to do a softreset to get it back on.

bmod said:
@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
@all
happy new year!
Click to expand...
Click to collapse
Yep, that´s it! In every app offering different profiles (like PocketZenPhone, PA, etc.) Settings for Backlight (including Minutes to switch off) must be exactly the same in each profile! Maybe <Leave unchanged> will work, too!

bmod said:
@phonealarm users,
you can fix the unserious backlight bug if you are using at least v.1.57 or higher and set all backlight settings (battery and pluged) in used profiles to the option < LEAVE UNCHANGED >
Click to expand...
Click to collapse
Hey Guys,
We appreciate the posts about Phone Alarm, but if you just read this entire thread before posting you would have seen that this is old news and this issue was resolved in post #9!
Thanks anyway!
Oh, and Happy New Year as well!

hi,
please, tell me if pa reminders for sms and missed calls work fine in your p3300.
i have installed spb pocket plus and pa and the reminders for pa not work now.
please, if this combination works for you, explaine your config settings.
thank's

Notification vibrate

Two weeks ago, toggling the silent mode settings between Silent, sound only, vibrate only, and sound-vibe controlled the ringer and all the notifications. So, any app that generated a notification would follow this setting. You know, like every phone every made since their advent.
My phone just came back from samsung (screen repair) with MD4 everything. I also put MOAR on it. Now, that toggle no longer controls the notification vibration. The only way to set vibration for notification is go into the individual application settings. This is ridiculousness. I thought I could make a workaround with tasker, but "Vibrate on notify" is also no longer available.
Can anyone verify this is the way it is? Or is something wrong with mine?

MCL1981 said:
Two weeks ago, toggling the silent mode settings between Silent, sound only, vibrate only, and sound-vibe controlled the ringer and all the notifications. So, any app that generated a notification would follow this setting. You know, like every phone every made since their advent.
My phone just came back from samsung (screen repair) with MD4 everything. I also put MOAR on it. Now, that toggle no longer controls the notification vibration. The only way to set vibration for notification is go into the individual application settings. This is ridiculousness. I thought I could make a workaround with tasker, but "Vibrate on notify" is also no longer available.
Can anyone verify this is the way it is? Or is something wrong with mine?
Click to expand...
Click to collapse
I'm not sure if this will work as I'm on AOSP rom but try this.
Under Settings/Sound - select volumes, you should get a popup for volume settings. There should be an option for "Link Ringtone & Notification Volumes". Select that and notifications should follow the same rule as phone ring tone. Hope it works for you.

Bumping this. Does anyone have a solution to this complete epic failure of engineering by either google or samsung? It's absolutely absurd that if I want to cycle vibrate on and off, I have to go into 5 different apps, dig through menus of each app, and change each app's individual notification settings.

After you received the Device back from Samsung, did you happen to notice if the Toggle worked correctly ? I'm currently on MOAR, and everything works as it should. Did you do a Clean install of MOAR ? Meaning a Full Wipe System - Data - Dalvik Cache -Cache - Factory Reset ? Did you verify the MD5 Checksum of the Rom before Flashing ?

prboy1969 said:
After you received the Device back from Samsung, did you happen to notice if the Toggle worked correctly ? I'm currently on MOAR, and everything works as it should. Did you do a Clean install of MOAR ? Meaning a Full Wipe System - Data - Dalvik Cache -Cache - Factory Reset ? Did you verify the MD5 Checksum of the Rom before Flashing ?
Click to expand...
Click to collapse
When I sent the phone away, it had MOAR 4 and whatever was prior to MD4.
When I got the phone back, it came with MD4. I clean flashed MOAR 4. Not more vibe on notify. I didn't check that before I flashed, but presumably that feature went away with MD4.
Clean flashing to MOAR 5 still lacks that feature.
So this leads me to believe it is an MD4 "feature".

Ok so I think I understand you a bit better now. You are not saying that the Toggle is broken, you are saying that when you use the Toggle certain apps do not respond accordingly. Have you tried : Menu - Settings - Sound - Ringtones and notifications. Make sure that Vibrate and ringing is checked.

No no. The problem is that THERE IS NO TOGGLE. The toggle for selecting notification vibrate no longer exists. It isn't there. Taken away. No option, no selection, no checkbox, no nothing. And tasker shows it as not available so I can't work around it either.
Look at these two screenshots. There is nothing to set notification vibrate, and there there is nothing to link notification settings up with ringer settings. All gone. The Vibrate when ringing checkbox controls only the phone call vibrate and has no effect on notifications.
The only way to control whether you get a vibrate for notification, is to go into each application and manually turn it's vibrate option on. That application will then vibrate at all times. If I set the phone for silent, that app's notifications will still vibrate. If I set the phone for sound only, that app still vibrates. If I have the app's vibe turned off, and I set the phone for vibrate, I will never receive any notification since there is no vibrate for notification.
Make sense now?

Did you try changing it in Vibration Intensity ?

prboy1969 said:
Did you try changing it in Vibration Intensity ?
Click to expand...
Click to collapse
Sure I could go into vibration intensity and lower it down to zero. But that is not a toggle. There is no way to adjust that without going through all the menus and changing the slider. It will not change itself when I put the phone into vibrate. It will not change itself when I put the phone into sound & vibe. It isn't solving anything. The problem is the removal of the toggle.

You can try THIS , or maybe the one HERE.

prboy1969 said:
You can try THIS , or maybe the one HERE.
Click to expand...
Click to collapse
Those just do the same exact thing the phone already does. Toggle the RINGER. Nothing to do with notifications.

I've been asking around about this too. It's really annoying having to change the notification settings in each app every time. Someone suggested a Tasker profile to change the vibrate settings in specified apps but I haven't figured out how to do it.

Device is stuck on a silent-schedule

Hey,
I upgraded my device from a Nexus 5. In my Nexus 5 I had an option in the Settings to create a schedule for silent times (or priority only). Before I did the switch, I had a setting on to put the device on silent mode at 21:30. Now, in my OnePlus3, I notice that it also goes silent at 21:30 every day (it probably automatically migrated this setting along with the other settings when I first set up the device). But in the OnePlus 3 I no longer have a setting to disable this schedule... This is extremely annoying, because when the device goes into Silent mode I can't even turn up the volume with the volume rocker, I have to physically push the alert slider to "silent" mode and then back to "all notifications" mode.
The device is not rooted and I'd much rather keep it this way if I can.
I hate the fact that there something going on that I can't switch off...
Ideas? Tips? any thoughts will be highly appreciated.

Several people have reported this problem and I have it as well. You are correct that it comes from transferring the settings from your previous phone to the OP3 which has no way to control do not disturb settings through software. None of the suggested fixes have worked for me. My hope was that the new OTA, which apparently had notification fixes would stop it, but it did not. The only thing that has been reported as working all the time is wiping the phone entirely and setting it up as new without transferring your old settings. If you still have your old phone, you could change the settings on it to remove all dnd settings, use it for a bit so that it backs up and then try setting up your OP3 again. I plan on doing that or starting new and fresh later this week.
Edit:
Here's the other thread on this. Looks like the problem exists for people who did clean installs as well. http://forum.xda-developers.com/oneplus-3/help/disturb-settings-t3400979

Had this problem, too. I did transfer the settings from my old phone, but I had no DND settings active on this device (in fact I never ever used DND). The only way to get out of this silence loop was to restart the phone and set the slider to priority and back to all.

daClaus said:
Had this problem, too. I did transfer the settings from my old phone, but I had no DND settings active on this device (in fact I never ever used DND). The only way to get out of this silence loop was to restart the phone and set the slider to priority and back to all.
Click to expand...
Click to collapse
That didn't fix it, the behavior returned after a while.
Apparently this is a big issue:
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/

Multiple issues in Oneplus 3

Hello people
I am facing the following issues in my phone which is running OxygenOS 3.2.1.
1. Push notifications not coming until the phone is unlocked again
2. Alert slider causing the phone to go completely silent.
To add to the misery I was using my wifi on 2.4 GHz band but when I tried to connect to 5GHz band it does not connect and the error shows wifi connection failure. All my other devices are connected successfully to this band even my 4 year old Nexus 4 but Oneplus 3 does not seem to connect for a single time
This is really becoming disappointed for me bow after push notification and alert slider issues.
The range of 2.4 GHz wifi is not even half of what my Nexus 4 used give me.
I am using ASUR WRT 68u router.
These are very basic features of a cellphone which are required on the very first moment.
I am Totally frustrated with this device as I can't use it for my daily life!!! I don't know if people in this forum are not having any such issues with their devices.

1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.

1. Not sure if I see this behaviour but if I do isn't botherimg me.
2. I know put slider to silent and it silences the phone, this is probably my favourite feature of the phone. Completely silence the phone without even taking it out of my pocket genius.
3. Sent on my 5ghz WiFi connection.

Le_Zouave said:
1. push notification can be blocked when the screen is locked (to avoid that other people can see SMS for example). In the "When device is locked" option, "show all notification content" should be selected if you want notification. Also the alert slider should be on the 3rd position, the position closed to the volume up button. If you want to use the middle slider position, you need to select some apps as priority apps for notification.
2. hmmm I think it's the purpose of the alert slider... especialy in the 1st position, the further to the volume up button.
It's strange you seems to misunderstand it as when you put in silent mode, it say "silent" on the screen. I put my phone in english to be sure, maybe the translation in your language is not accurate.
Anyway the slider mode can be customized in the alert slider options.
For wifi, it seems ok for me but I can't test 5GHz at the moment.
Click to expand...
Click to collapse
I think you misunderstood me. Here are your replies:
1. The push notification issue is a doze mode bug since the notifications do appear and the sound plays ok until the device enters into doze mode after which there is no notification and no connectivity maintained which causes the notifications to stop, once the phone is unlocked the notifications start to appear
2. Well I know the purpose of alert slider and I am talking about when the slider is is normal position i.e. downwards, sometimes the notification sounds disappear and there is complete silence, the slider has to be cycled again by moving upward then downward to fix the issue.

for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.

Le_Zouave said:
for the slider, wipe your phone completely, reset it in other words.
If your slider bug still there, contact oneplus customer service to replace your phone.
and your first problem seems to be related to the second one as it enter the silent mode on it's own.
Click to expand...
Click to collapse
I have completely wiped off the phone and installed 3.2.1 from the signed flashable zip... the wifi issue is still there
I will check and update about the first two issues if they're solved... I have contacted customer support but they have not provided a satisfactory response yet.

When I upgraded to 3.2.1, I had the same issues as stated above AS WELL AS an issue with VoLTE that forced me to disable LTE in order to have a decent phone call. I reverted back 3.1.2 until OnePlus gets these issues ironed out. Overall, 3.1.2 has been much better for me.

I have installed freedomOS from xda and stock ROM again.. wifi issue is resolved but push notification and alert slider issues still persist in freedomOS as well as stock ROM.. I don't have VoLTE feature here so can't test

About the random silence, did you restore apps and settings from old phonethat had automatic disturb profiles? If so, reset and do not restore...

I'm not experiencing any of these issues, only issue is the random turn off

Alert slider issues

Hey,
Over the past few weeks I've been having some issues with my alert slider. When I slide it, it keeps my phone on silent mode and switching it will not change its mode. Sometimes restarting my phone will allow it to be loud again but not all the time.
Now my up volume won't work to change the ring volume when the bar at the top of the phone shows I can slide it to the right but then right before your eyes it slides back down again.
I've tried it on YouTube and the volume works as it should up and down with no issues.
I've tried multiple phones wipes, cache clearances and different ROMs and the problem is still there.
Is the problem with the alert slider flex it's self?
Thanks.