How good is HTC with updates and support - HTC 10 Questions & Answers

I'm thinking about getting this phone. How good is HTC when it comes to supports and updates? Are they one of the companies that drops support after a year of device life or do they continue to support it with updates for a few years?
Alos is it easy to update the official ROM with root and s-off or are there weird requirements/steps to update when you're rooted?
Thanks

bullet25 said:
I'm thinking about getting this phone. How good is HTC when it comes to supports and updates? Are they one of the companies that drops support after a year of device life or do they continue to support it with updates for a few years?
Alos is it easy to update the official ROM with root and s-off or are there weird requirements/steps to update when you're rooted?
Thanks
Click to expand...
Click to collapse
They are pretty good with updates. I would say Motorola is the fastest followed by htc and then LG and Samsung.
Also depends on what version of the phone you have
Sent from my HTC 10 using XDA-Developers mobile app

They're pretty good with updates. But if you buy unlocked/directly from htc then you get faster updates than through a carrier.
For example, I have the t-mobileUS version and haven't rooted/SOFFed or any of that but it just got updated today with software 1.81 which the unlocked versions got a couple weeks after release. But overall i'd say it didn't take tmobile too long to update it.

HTC seems to be decent with their updates. Especially if you switch your CID to the unlocked version.
Sammy takes way too long with theirs. Gotta tailor that bloat yo.
That being said, I feel like Sense is heavier than reviews initially let on. I had to switch to Nova.

Yes they are good and fast regarding updates.
As for all devices running Android 6 and using block based OTA you got to know some steps to be taken prior to updating, if you're rooted. But that's just the way it is. A little bit of reeding will do just fine
Sent from my HUAWEI M2-A01L using XDA Labs

cvsolidx17 said:
HTC seems to be decent with their updates. Especially if you switch your CID to the unlocked version.
Sammy takes way too long with theirs. Gotta tailor that bloat yo.
That being said, I feel like Sense is heavier than reviews initially let on. I had to switch to Nova.
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Click to collapse
+1

Related

anyone else waiting for 2.2 before rooting

I feel I should w8 will it allow apps 2sd?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Depends how long you're willing to wait
Froyo should include A2SD, but who knows when HTC comes up with the 2.2 upgrade for Desire.
this is true...however should b fairly quick its the flag ship Android mobile can't see another 4release in conjunction with 2.2 release
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I'm waiting ;-). Everything that I need the phone to do, it does... SO no real need to update as of yet. Will probably wait for official updates as I prefer official releases (possibly less bugs etc)
Moved to General Desire Forum.
Don't see where this hooks into Development or Rom cooking.
sorry thought it was ok here
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Isn't the whole point of 2.2(FroYo) that the Android segmentation is abolished and that we would be downloading Sense UI from the market.
If this is true we should all expect 2.2 the moment it is released as it will be a generic, basic Google ROM, then we would just have to wait for HTC to update Sense for 2.2 and we would be able to download that and off we go!
I am not sure if I am correct but this is the way I understood Android to be going.
i am actually, kinda scared of rooting im not 100% sure but seen somwhere a news bout release being sometime in the summer may-june think it was
I'm of those waiting... unless I can find a quick, simple and automated way of backing up and restoring everything about my current phone fast, it 'ain't happening until I see 2.2.
Many other reasons... including too many unknowns, unsubstantiated unclears, bricking not being an option for me in these months and so forth.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Dont bank on HTC being quick to update the Desire. They dont have a tradition of updating their top models any faster than their lower models, and we all know how slow they are with those!
That is the big deal. Android 2.2 will come maybe next month, but when HTC 'come' with their update, who knows...
rovex said:
Dont bank on HTC being quick to update the Desire. They dont have a tradition of updating their top models any faster than their lower models, and we all know how slow they are with those!
Click to expand...
Click to collapse
The big difference here is the existence of the Nexus One, which will get an update pretty much straight away.
Since the Desire is very close hardware wise to the Nexus One, I'd hope that it wouldn't take too long to "Sensify" 2.2 and get an update out to Desire users. Failing that, if you're rooted, they'll be cooked 2.2 Nexus ROMs out for the Desire in fairly short order.
Regards,
Dave
I was waiting, but ended up rooting tonight. I reckon SetCPU alone was worth rooting for.
daverave999 said:
I was waiting, but ended up rooting tonight. I reckon SetCPU alone was worth rooting for.
Click to expand...
Click to collapse
Actually, SetCPU will have no effect when running on rooted Desires.
When I pull the sliders across, it seems to have no effect, and the green max and min frequencies remain unchanged. HTC has a driver that they implement which keeps overriding SetCPU. We need to hope they (HTC) release the Kernel source. Once this happens, there will surely be a release of a modified Kernel with SetCPU support and overclocking/undervolting (assuming the CPUs in the Desire are binned the same way as the CPUs in the Nexus, this should yield a 10% overclock and better battery life).
Problem is HTC is really slow in releasing the source, it's borderline, illegal, and very irritating.
Mastoid said:
Actually, SetCPU will have no effect when running on rooted Desires.
When I pull the sliders across, it seems to have no effect, and the green max and min frequencies remain unchanged. HTC has a driver that they implement which keeps overriding SetCPU.
Click to expand...
Click to collapse
I probably don't know what I'm talking about, but my sliders seem to work fine. The widget display claims my speeds are scaling too, and my battery life seems remarkably improved, though that could be due to running the MCR. I don't know.
[EDIT] I see what you mean about the sliders now. Battery life still seems better though?
Ramedge said:
Isn't the whole point of 2.2(FroYo) that the Android segmentation is abolished and that we would be downloading Sense UI from the market.
If this is true we should all expect 2.2 the moment it is released as it will be a generic, basic Google ROM, then we would just have to wait for HTC to update Sense for 2.2 and we would be able to download that and off we go!
Click to expand...
Click to collapse
I wouldn't have thought so. I wouldn't like to be Orange, dealing with thousands of customers who updated their phone (or had their phone automatically apply an update) and who've suddenly lost functionality/apps etc.
poldie said:
I wouldn't have thought so. I wouldn't like to be Orange, dealing with thousands of customers who updated their phone (or had their phone automatically apply an update) and who've suddenly lost functionality/apps etc.
Click to expand...
Click to collapse
See I thought this was the whole point of FroYo. We all get the basic Google Rom (maybe with a few service provider tweaks) then we download UI of our choice from the market.
Apart from service providers having to mess around with the Rom there's no reason why we should be waiting for months to get it. Most people in this thread seem to give the impression that we won't see 2.2 for ages while HTC upgrade Sense(I assume there's a few ex-hero users in here). This isn't true though, we'll be running 2.2 and waiting for a download of sense via the market. yeah?
Dont bank on HTC being quick to update the Desire. They dont have a tradition of updating their top models any faster than their lower models, and we
Click to expand...
Click to collapse
The big difference here is the existence of the Nexus One, which will get an update pretty much straight away.
Since the Desire is very close hardware wise to the Nexus One, I'd hope that it wouldn't take too long to "Sensify" 2.2 and get an update out to Desire users. Failing that, if you're rooted, they'll be cooked 2.2 Nexus ROMs out for the Desire in fairly short order.
Regards,
Dave
Click to expand...
Click to collapse
the only problem with this is... nexus one is updated by GOOGLE and the desire is not.... the nexus one will be the first to get 2.2 and from there im betting other devices wont see it till acouple months later...i bet the droid will see it before the desire...sense ui jus slows down the update process..
I can't wait until Froyo gets here!!!
ceas909 said:
the only problem with this is... nexus one is updated by GOOGLE and the desire is not.... the nexus one will be the first to get 2.2 and from there im betting other devices wont see it till acouple months later...i bet the droid will see it before the desire...sense ui jus slows down the update process..
Click to expand...
Click to collapse
Can I ask why you think this? I reckon we'll get 2.2 the same time as the Nexus . If everything I've read about 2.2 is correct then Sense will just be released to the market when it's updated for us to download.
am I really wrong or the only person in this thread who understands what's going on with 2.2?

Sense 4+/JB features and bugs

Incase you haven't heard the HTC One X has started to receive Sense 4+ and Jelly Bean.
Obviously a lot of people are excited about this and myself included find myself checking every 5 minutes for the update.
So I would like to ask people who already have the update to discuss new features, hopefully some videos and equally any bugs or issues you may have.
colinmc8 said:
Incase you haven't heard the HTC One X has started to receive Sense 4+ and Jelly Bean.
Obviously a lot of people are excited about this and myself included find myself checking every 5 minutes for the update.
So I would like to ask people who already have the update to discuss new features, hopefully some videos and equally any bugs or issues you may have.
Click to expand...
Click to collapse
Instead of checking for updates every 5 mins, you can just search, there is a very detailed review available about the upcoming update, its based on leaked builds, but final ota is nit much changed..
Sent from my HTC One X using Tapatalk 2
Kill.me.now
kryptoner said:
Instead of checking for updates every 5 mins, you can just search, there is a very detailed review available about the upcoming update, its based on leaked builds, but final ota is nit much changed..
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
That's what I'm hoping for. It must be getting close to the time more otas start coming out.
Maybe I'm the only one, but I would like to hear from people who already have the official ota and their thoughts, opinions and experiences.
mickfitz said:
Kill.me.now
Click to expand...
Click to collapse
K.
Sent from my HTC One X using xda app-developers app
Seems that anyone who has jb is to busy playing with their new toys!
I don't think the update is available outside of Taiwan for the moment. However, based on various sources mentioned on different threads here, I gather it will come rather soon, for unlocked devices, most likely in less than 1 week (there are even mentioned dates, but it's +/-1 week - 5th of Nov. for UK, 6th of Nov. for France, etc.... I'd say in 2 weeks tops most of us will have it).
We r going to see 4.1.x soon in Europe too, but 4.2 may come earliest in 2013–3rd quarter I guess, because in March'2013 a new flagship will surely come with 4.2 it is that simple. Personally i am really excited about the new features that will come with it.
Sent from my HTC One X using xda premium
Hope you're wrong! I'd love to have the photo sphere with out flashing a new Rom.
Sent from my Nexus 7 using xda app-developers app
I have noticed one thing, when listening to music on headphones and then pausing and then putting in to standby, on waking up and then pressing play, the volume is two notches louder than first off! not usually a problem unless i have a bit of drum and bass or dub step on, then it liquifies my brain lol!!!!!!!
exocetdj said:
I have noticed one thing, when listening to music on headphones and then pausing and then putting in to standby, on waking up and then pressing play, the volume is two notches louder than first off! not usually a problem unless i have a bit of drum and bass or dub step on, then it liquifies my brain lol!!!!!!!
Click to expand...
Click to collapse
Did you get the ota?
colinmc8 said:
Did you get the ota?
Click to expand...
Click to collapse
Nah just using the Maximus rom based on the latest elevate base. Noticed it on the one x+ base and other roms though
Here in Taiwan not every one got the OTA yet. Only people with non-carrier endorsed phones get the OTA (we call "retail version"). In TW, The phones are "endorsed" by carriers with their bloatwares but the phones are otherwise not SIM-locked. Most people here got the "endorsed" version even without any connection with the carriers. (we don't really care since it's not SIM locked)
Currently people with the "endorsed" version can flash the "retail version" of old RUU then can receive the JB OTA, even CID is different. (you need unlock, of course)
I think it would still take some time for HTC to prepare the "endorsed" JB OTA in Taiwan. It would take longer for the rest of the world to get it, I think...
BTW, this OTA kills my Light sensor and P-Sensor and HTC replaced them hardware-ly. Better wait longer...
lssong99 said:
Here in Taiwan not every one got the OTA yet. Only people with non-carrier endorsed phones get the OTA (we call "retail version"). In TW, The phones are "endorsed" by carriers with their bloatwares but the phones are otherwise not SIM-locked. Most people here got the "endorsed" version even without any connection with the carriers. (we don't really care since it's not SIM locked)
Currently people with the "endorsed" version can flash the "retail version" of old RUU then can receive the JB OTA, even CID is different. (you need unlock, of course)
I think it would still take some time for HTC to prepare the "endorsed" JB OTA in Taiwan. It would take longer for the rest of the world to get it, I think...
BTW, this OTA kills my Light sensor and P-Sensor and HTC replaced them hardware-ly. Better wait longer...
Click to expand...
Click to collapse
lol at "endorsed", carriers mess things right up!!!

Android L in question?

According to this source, LG has not released any good info on if or when we will see the update, unlike many other manufacturers have stated.
http://m.techradar.com/news/phone-a...l-5-0-release-date-when-can-i-get-it--1257804
Yeah I saw that as well this was my first LG may be my last if this is true
Who cares until its a week plus since the other manufacturers release L? The other guys may have a approximate date but that means nothing (the past proves this statement). For all we know lg will be the first non nexus device to get it pushed out.
Good news? http://www.geeky-gadgets.com/lg-g3-android-lollipop-update-may-land-by-end-of-2014-24-10-2014/
Even once it's released. How many will actually update before a root method is out there for it. lol
Do you think T-Mobile might lock the device down when it releases this update? If they don't, does that make it easier to root? I am just one of those impatient always want the new shiny thing guys
i see a nexus 6 in my future. i am going to wait for the officail lollipop release for the nexus 4 (my back up phone) then install that, sell the G3 and put the money toward my nexus 6..... i tried but i just cant get used to the skins, and i miss cynaogenmod with a working camera.
jerseykat1 said:
i see a nexus 6 in my future. i am going to wait for the officail lollipop release for the nexus 4 (my back up phone) then install that, sell the G3 and put the money toward my nexus 6..... i tried but i just cant get used to the skins, and i miss cynaogenmod with a working camera.
Click to expand...
Click to collapse
Man I'm in the same boat. Using n5 and debating selling the g3. Good hardware laggy software. I'd keep it and use aosp if I knew it wasn't still a month or two away from working camera and BT. AND I DON'T KNOW THAT lol just missed aosp.
I dont understand why people say the g3 is laggy. There's been post after post on how to get rid of any lag. Turn ART on. Reduce the scale of the animations. Blah blah blah. Read the forums. The phone might not be fast out of the box, but there's simple ways to make it faster. These devs will get the Roms done as long as everyone would search their forums instead of asking the same questions over and over again. Everyone is jumping ship because they don't have the ROM they want. Just be a little more patient. If you wanted a phone that's more on the cutting edge you should have bought or stayed with you nexus phone.
Really tho, with LGs last update, all that lag is literally gone.
Looks like we are supposed to get android lollipop by the end of the year! That's less than 2 months from the release! http://m.gsmarena.com/newscomm-10031.php
Confirmed.
http://www.androidguys.com/2014/10/27/good-news-lg-g3-g2-owners-will-get-android-5-0/
Yay! That is great news! It would be awesome if we got it before most of the other phone manufacturers. Thanks for the update.
This is just another rumor. "An lg rep said we should get it before the end of the year. "
That does not sound definite but at least possible, maybe probable.
Sent from my LG-D851 using XDA Free mobile app
Richieboy67 said:
This is just another rumor. "An lg rep said we should get it before the end of the year. "
That does not sound definite but at least possible, maybe probable.
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
It was posted on an official LG Twitter account. Pretty sure it's not a rumor.
Sent from my LG-D851 using XDA Free mobile app
I should not have used the word "rumor" but I'm just a bit hesitant to believe anything when the word "probably" is used.
Sent from my LG-D851 using XDA Free mobile app
So would this be for the international version? It would then go to the carriers after that right? From past experiences, T-Mobile has been slower than other carriers about updates
http://androidcommunity.com/lg-confirms-android-lollipop-coming-to-g3-and-g2-as-well-20141028/
I will believe it when i see it. This may be my last LG though if they dont get their update game in check. They are officially the WORST when it comes to updates IMO
frettfreak said:
I will believe it when i see it. This may be my last LG though if they dont get their update game in check. They are officially the WORST when it comes to updates IMO
Click to expand...
Click to collapse
I agree. I really love the g3 but am really wanting to install a fresh rom like cloudy but am not going to bother if we are getting this update. I can't wait for this version and for someone to do a nice clean no bloat lollipop rom!
It is the waiting that makes me miss the n4 I had for almost 2 years.
At that point I seriously think our lgs will be the very best.
Sent from my LG-D851 using XDA Free mobile app

Did T-mobile release 5.1 OTA yet?

I heard the 5.1 T-mo OTA was supposed to be today. Can anyone confirm or deny this?
Thanks
bigp951 said:
I heard the 5.1 T-mo OTA was supposed to be today. Can anyone confirm or deny this?
Thanks
Click to expand...
Click to collapse
No not yet. Everyone is anxiously awaiting word from Mo Versi on twitter that the update has been approved and that OTA will begin shortly. He had previously said he expected approval on 7/17 and release on 7/20 but it hasn't happened yet.
I am not happy that TMO has been holding this up to the point where even AT&T got it out first and they are near the bottom in terms of releasing updates.
PG
ThePhoneGeek said:
No not yet. Everyone is anxiously awaiting word from Mo Versi on twitter that the update has been approved and that OTA will begin shortly. He had previously said he expected approval on 7/17 and release on 7/20 but it hasn't happened yet.
I am not happy that TMO has been holding this up to the point where even AT&T got it out first and they are near the bottom in terms of releasing updates.
PG
Click to expand...
Click to collapse
I actually saw the convo on twitter.. I read elsewhere that since they are behind the 8 ball that they may skip 5.1 and just dive into Android M when its released. Of course this is all rumor and speculation. I asked mo on twitter today if there was any news but he didn't respond.
bigp951 said:
I actually saw the convo on twitter.. I read elsewhere that since they are behind the 8 ball that they may skip 5.1 and just dive into Android M when its released. Of course this is all rumor and speculation. I asked mo on twitter today if there was any news but he didn't respond.
Click to expand...
Click to collapse
No they're not skipping 5.1. They are so far behind in firmware they won't skip 5.1 on a flagship device like this. Most likely there was some last min bug with a piece of TMO bloatware that they had to correct. That's almost always the reason...
PG
Hopefully they release it soon. I'm only looking forward to it so that viperone gets WiFi calling and HD calling working on the updated firmware.
"Meanwhile, Sentinel Republic claimed that HTC senior vice president for Product Management Mo Versi confirmed that HTC One M9 users under T-Mobile and Verizon will receive the Android 5.1.1 OTA on July 20."
Read more: http://en.yibada.com/articles/46574...pop-os-update-for-android-m.htm#ixzz3gWfNgGTZ
Not sure how credible it is, but there you go
bigp951 said:
Hopefully they release it soon. I'm only looking forward to it so that viperone gets WiFi calling and HD calling working on the updated firmware.
Click to expand...
Click to collapse
This is my main reason too.
stifilz said:
"Meanwhile, Sentinel Republic claimed that HTC senior vice president for Product Management Mo Versi confirmed that HTC One M9 users under T-Mobile and Verizon will receive the Android 5.1.1 OTA on July 20."
Read more: http://en.yibada.com/articles/46574...pop-os-update-for-android-m.htm#ixzz3gWfNgGTZ
Not sure how credible it is, but there you go
Click to expand...
Click to collapse
They're just restating what Mo said last week via twitter when it was on time.
stifilz said:
Not sure how credible it is, but there you go
Click to expand...
Click to collapse
That's the same article I read. It's not really a big deal to me either way. I'd rather wait a little longer and get a stable release than have them rush it out full of bugs.
Since there's been a bit of a slow down with the m9 and I'm getting bored with it. I am trying to get my hands on a nexus so I can flash the Android m preview. Will keep my m9 as my daily driver though.
Sent from my HTC One M9 using XDA Free mobile app
So nothing yet? They said the 20th and then the 21st... But no one reports anything. This sucks, I need to upgrade already. I just don't wanna lose Volte and HD calling, etc
Sent from my HTC One M9 using XDA Free mobile app
PaoloMix09 said:
So nothing yet? They said the 20th and then the 21st... But no one reports anything. This sucks, I need to upgrade already. I just don't wanna lose Volte and HD calling, etc
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I am with you. The fact that it has taken this long is ridiculous, we should have had this update weeks ago and it's likely held up with the crap bloatware from TMO we're all going to remove anyway...
Not sure it helps but I've been giving TMO and HTC hell on Twitter.
PG
Since the action is so slow for the m9 I bought a nexus 5 last night... There's like 50 roms plus Android m for that thing! Too bad the phones not as a good of a quality as the m9.
Sent from my HTC One M9 using XDA Free mobile app
I wonder if this is what's holding up the update... http://www.xda-developers.com/t-mobile-brings-messenger-like-features-to-sms/
Just might be worth the wait. Lately tmous has been rolling out with big things. That's why I left verizon
bigp951 said:
I wonder if this is what's holding up the update... http://www.xda-developers.com/t-mobile-brings-messenger-like-features-to-sms/
Just might be worth the wait. Lately tmous has been rolling out with big things. That's why I left verizon
Click to expand...
Click to collapse
Would love to have those features but I just want this new firmware so I can update my Viper ROM already lol... Dang it!
Sent from my HTC One M9 using XDA Free mobile app
bigp951 said:
I wonder if this is what's holding up the update... http://www.xda-developers.com/t-mobile-brings-messenger-like-features-to-sms/
Just might be worth the wait. Lately tmous has been rolling out with big things. That's why I left verizon
Click to expand...
Click to collapse
This feature is supposed to be on the Samsung Galaxy grand prime or something like that , so it is doubtful it will come in this update , that device drops next month .
Ha-ha I totally skipped the last paragraph stating that... OK I'm out if excuses now
T-Mobile's Des tweeted- said possibly next week and will give an update on Monday as to status. They weren't done testing yet was the reason for delay. We'll see I guess.
effortless said:
T-Mobile's Des tweeted- said possibly next week and will give an update on Monday as to status. They weren't done testing yet was the reason for delay. We'll see I guess.
Click to expand...
Click to collapse
I had heard internally that they were having trouble with a couple a of their bloatware apps causing wakelock issues. Crap we're all going to delete anyway.
ThePhoneGeek said:
I had heard internally that they were having trouble with a couple a of their bloatware apps causing wakelock issues. Crap we're all going to delete anyway.
Click to expand...
Click to collapse
Hell all I want is the firmware... They can keep the rest. Hahaha
It's out today.
Sent from my HTC One M9 using XDA Free mobile app
blitz911 said:
It's out today.
Click to expand...
Click to collapse
whats the verdict?

HTC 10 Europe System Update

When are we going to get one? Haven't even got the security patches!
Sent from my HTC 10 using Tapatalk
SiAmaze said:
When are we going to get one? Haven't even got the security patches!
Click to expand...
Click to collapse
There's a thread around here full of people complaining and asking about when it's coming. No one knows.
It's a weird situation for EU. The carrier O2 released 2.48 for German devices...But not for all EU unlocked...
I thought at least EU unlocked should follow O2, but three weeks now..nothing happened. And the support team in France is so incapable that they said they don't know when is the next update.
I'm getting tired of this. If current sw is not battery draining and the long-exposure photo in pro mode RAW is clear enough, I wouldn't not be so anxious to ask for the new update...
HTC EU does a nasty job...That's why I'm switching to Pixel later this year despite HTC U11 is excellent.
Tarima said:
There's a thread around here full of people complaining and asking about when it's coming. No one knows.
Click to expand...
Click to collapse
Anyway, I don't think I need an update for my phone, cuz it's working flawlessly already.
Sent from my HTC 10 using Tapatalk

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