I almost got a OP2 last year but I dropped it after all those manufacturing defects (like the OP1 had)
Did oneplus solve their design problems? does the OP3 have any hardware bugs or glitches?
I haven't experienced any hardware related issues yet. I've heard some people having non-uniform colors on the display though, but that can happen with pretty much any AMOLED phone so it's not really out of the ordinary.
This is more of a design issue, but I'll mention it anyway: the always active fingerprint sensor on the front. Some people have noticed that it keeps getting activated over and over again in the pocket, using a lot of CPU so heating up the phone and eating lots of battery. This also happened to me on the OP2, they made the fingerprint sensor much more sensitive in the marshmallow update and this started happening. Nothing has been done to resolve this issue yet. It's easy to avoid by placing the phone in your pocket screen facing outwards, but it's still quite annoying.
When it comes to manufacturing defects though I wouldn't worry that much about it. There are defects, it can happen with any product, that's just how it is, QA is never 100% perfect. You have 15 days to return the phone no questions asked and after that you can just RMA the phone if there are obvious hardware defects.
Tilting sensor of mine is off by about 5 degrees in landscape mode. How can I fix it?
Related
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Mine went back I had it one day, They called me when they received it and then acitoned a refund. The Touch Pro 2 is a terrible built device for something that cost's half a grand.
I have gone back to the Touch HD but really miss the keyboard oh well at least my device isn't going to fall apart. My partners device was perfect and now after a month of use it is now wobblying when you touch the screen and slider is so loose.
sorry you need to mail the webshop and wait for your reply sometimes they reply quick other days they take a while to reply. It will get worse get it replaced or refunded is my advice.
had two deviced now and sent both back. i cross my fingers the third onw will be without any isues. think MANY bad manufactured devices are out there
on my 4th so far and not 100% happy, wobble in the screen when tilted. Very bad design from HTC, poor build quality.
wobble in the screen would not be such a big problem for me i never tilit the screen. hope ill get a device with no other problems next time.
i cant understand why they built this useless tilt feature into the slider the slider could be much more "robust" without this tilit mechanism.
Say it ain't so....
How common are these screen issues that you guys are mentioning, the wobble and such? These issues that you folks are bringing up are starting to worry me, and what worries me even more is that some of you went through 3 or 4 of the TP2s already, leading me to believe that these problems are more widespread than I'd like. I've been anticipating this phone's arrival since February and I really hope that these issues aren't so common that it turns the TP2 into a total let-down instead of the great device that all this hype is leading me to believe. If at all possible could you guys please post updates on your situations?
thanks, and I hope all works out well for you guys.
What do you mean by a wobble? Is the screen itself deformed or are the letters/pictures deformed on the display?
Maybe you can post a picture or something?
I hardly ever use the Tilt feature. When I first heard about it I thought it was brilliant, still looks cool, but it isn't comfortable to work with ...
the wobble issue is discussed in this thread:
http://forum.xda-developers.com/showthread.php?t=524641
some people are worried about the screen wobbles a little bit when its tilt like in this video:
http://www.youtube.com/watch?v=I6A5v-DR1A8
i think this is ok if it is not too much.
BUT i had two devices with a problem similar to this video and thats absolute not ok for me:
http://www.youtube.com/watch?v=BObBGt40hYg
the screen wobble isnt such a big problem for me, it makes it easier to slide out flat.
my problem is with the flex on the touchscreen. it feels like you push down on one plastic layer which then hits the lcd behind, making it less sensitive in the centre than the edges where i dont have this problem.
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Hi lhwparis
real glad you posted those videos of the wobble. I was beginning to think it was something quite serious, but i see that kind of bounce in most tiltable systems. So not so worried now.
Has anyone done a poll yet of how many people have a phone that does this? strange that its not the same with everyones.
what do you mean with "bounce"? video 1 or the beginning of video 2.
i think the wobble when screen is tilt is normal on most phones (only some without wobble) and thats not a great problem. the second video with the gap between the display and the phone in closed position is a realy great problem for me.
yes i did watch both, i guess im refrerring to the wobble, whilst its open.
perhaps the bounce whilst its closed is not so normal, although again im not sure how much of gap would be a source of concern.
I've got to be honest here. I am one of the fussiest people in the world when it comes to gadgets, but I think there is a lot of over-reaction about the "wobble" issue. The mechanism which allows the screen to tilt will have some "play" in it - otherwise you'd never be able to slide the keyboard out. The same "play" is what means that there is a gap between keyboard and screen - and this will be larger on the side nearest the power button, and it will give a little when you push on this side of the device, as the two halves are held together by the hinge at the opposite edge. It's unavoidable - even if your device doesn't do this from new, I can pretty much guarantee that it will do so within a few weeks. If the hinge is actually loose - so the screen doesn't stay put where you leave it, or if the slider mechanism works without you wanting it to, then you have a problem - but small gaps and small amounts of play in the mechanism are not only normal; they are what prevents damage from operating the mechanism.
"Give" near the centre of a large touchscreen is also pretty common - it's difficult to get the touchscreen to lay perfectly flat, as it is only secured at the edges. Again, there will be a degree of variation between samples, but this is another thing that will change with time. It also quite often varies with air pressure - if you take any touchscreen device (other than the iPhone, which uses a different principle) up in an aircraft, the touchscreen will frequently bulge out more from the screen due to the reduced ambient pressure and the small amount of air trapped under the touchscreen.
I really think that some of you are getting a little too over-stressed about this - 99% of these devices are fine. Leaving aside anything else, these will all have been tested in the factory, and mechanical function of the screen hinges and touchscreen will have been tested on every device before it was packed.
still, its disturbing to hear how many people are getting differences in their build quality. perhaps this is why tmobile uk are not going to be launching the device?
lhwparis said:
i think there is nothing to do. this is the "touch" in touch screen. it has to be little bit flexible to react to your input. dont compare it to the iphone thats a nother technique.
or do you mean something else?
Click to expand...
Click to collapse
The flexibility in the hinge is nothing to do with the resistiveness of the screen. Regardless of the screen, there should not be this amount of flex in the hinge.
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket
no you are right, but the gap has got bigger in the middle since when i first got it, and comparing it to my friends HD the gap is far greater. There is barely any travel when it comes to the edges, and I see no difference of why this couldnt be the same for the centre.
shure2 said:
what a load a rubbish.............if any of you fusspots owned a tytn 2 you probably would have nightmares. too much fussing over a wobble which is manditory to avoid sudden harsh impacts and decrease tension on the ribbon that goes from the board to the screen. the screen when tiltled was not actually done so we can sit there wobbling it. in fact no one actually needs to wobble the phone. the phone is sturdy when in full tilt then it works. imagine people actually sitting there wobbling the thing. what do you think will happen? it will loosen...........the wobble is not a feature of the phone but for safety and longevity of the moving parts of the phone. if you don't like the phone then don't buy it. if the screen had no wobble i'd be reading whole new thread of how it should. obviously this phone willl not please everyone and so those moaning about wobble should not buy the phone! obviously there will be some faulty handsets but needing 4 handsets should tell you that maybe it ain't the phone but actually you with the issue. it amazes me how people always find one thing negative to focus on but forget all and i mean all the positive aspects of this phone. what wobble?????????? touch HD which i do own has nothing on tp2 so thats a backward step! this is a phone not a tennis racket.
Click to expand...
Click to collapse
i said that wobble is normal in all posts before but i sent back my two devices because of the issue shown in this video (at the beginning):
http://www.youtube.com/watch?v=BObBGt40hYg
so you want to tell me its normal that i can lift of the screen more than 5mm in closed position?
my friend has a TP2 too and he cant lift of the screen from device and there is nearly no gap!
shure2 said:
After praising the tp2 for nearly two weeks now I have decided I will return it to MPD.
I paid 457 for this phone and I will except nothing less than 100 percent perfection in terms of build quality.
After 2 weeks use I have to following problems:
- The sceen travel before it hits the lcd in the centre of the screen had increased rapidly and I can now notice a significant change between sensitivity at the edges and the centre (about 1-2mm).
- The sliding mechanism has got easier which is good, but the movement of the screen is about 7mm when at full tilt, where as it was minimal at best when I received it.
Im not writing this as a sob story; I have a genuine worry that these could be very common problems and yet im unsure at the chances of returniing it for a replacement - hoping it wont have the same problems
Click to expand...
Click to collapse
Good luck..
The screen went really weird on mine, colours all messed up so on. Emailed mpd, which of course they didn't answer in a timely fashion so I phoned them to which they refused to help me over the phone and told me to email.
Half a day later I get a reply refusing to take it back as I've had it for over seven days and to send it to Regeneris or whoever they're called so I did that. The idiots at MPD failed to realise Regeneris wont' repair these phones, and then forward it on to HTC .. which of course it bizarrely taken them three days to do so.
Apparently now HTC have had it a week, and I've been bugged Regeneris every day, and the answer is the same .. "We've not heard anything, but I'll email them again" Either they've not emailed them as promised or HTCs customer service is evern worse than MPDs.
I've now been without my TP2 for over two weeks, with no sign of getting back and needless to say I'm pissed off!
Hi,
I'm leaning towards buying a used 2013 Nexus 7 and have been reading about screen issues on this board. It will be a face to face purchase. However, reading all the posts about screen issues has me concerned.
What are the main issues I should check for besides the reported multi touch issue? Do current owners have any tips or advice on tests I can run on the device before I purchase it for known issues?
Thanks,
Rick
C5Longhorn said:
Hi,
I'm leaning towards buying a used 2013 Nexus 7 and have been reading about screen issues on this board. It will be a face to face purchase. However, reading all the posts about screen issues has me concerned.
What are the main issues I should check for besides the reported multi touch issue? Do current owners have any tips or advice on tests I can run on the device before I purchase it for known issues?
Click to expand...
Click to collapse
The screen and the random reboot issues are the main ones. GPS unreliability was fixed in a software update.
Some rarer problems are nfc not working, wireless charging not working, stuck/dead pixel, pinkish tinge whites, mushy power/vol buttons, screen separating from case (on the side), creaking case, cameras with poor dark performance, buzzing charger unit, backlight bleed, and probably others I forgot.
Honestly, unless you are getting a really good deal, I would just buy it from a retailer with a return policy. There are units that work fine, but it is hard to tell with the time alloted for a face-to-face exchange.
sfhub said:
The screen and the random reboot issues are the main ones. GPS unreliability was fixed in a software update.
Some rarer problems are nfc not working, wireless charging not working, stuck/dead pixel, pinkish tinge whites, mushy power/vol buttons, screen separating from case (on the side), creaking case, cameras with poor dark performance, buzzing charger unit, backlight bleed, and probably others I forgot.
Honestly, unless you are getting a really good deal, I would just buy it from a retailer with a return policy. There are units that work fine, but it is hard to tell with the time alloted for a face-to-face exchange.
Click to expand...
Click to collapse
Thank you for the reply. That is a quite a list. I would buy a used one for $150 (16gb wifi). What do you think?
Rick
Sorry OP for hijacking your thread.
sfhub said:
cameras with poor dark performance
Click to expand...
Click to collapse
I have that issue, is it software or hardware issue?
Taking stills is fine, nice & bright however when switching to video it goes really dark.
Check ebay deals, yesterday (I think?) a brand-new N7 2013 for $199 free shipping
I got my N5x yesterday and I read online that some users are experiencing a loose piece of hardware inside the phone. I held the power/volume rockers down and shook again, it appears the loose piece is inside of the camera, or near it. When I opened my N5x, I tested this and mine's affected. I have a 32GB Carbon 5x. Anyone else affected by this? Do you think it should warrant an exchange?
Yes, contact Customer Service, tell them of the problem, have them replace it.
It is apparently a pin in the sim removal tray. It is not defective. Someone on reddit talked to Google service about it.
Ascertion said:
I got my N5x yesterday and I read online that some users are experiencing a loose piece of hardware inside the phone. I held the power/volume rockers down and shook again, it appears the loose piece is inside of the camera, or near it. When I opened my N5x, I tested this and mine's affected. I have a 32GB Carbon 5x. Anyone else affected by this? Do you think it should warrant an exchange?
Click to expand...
Click to collapse
I'd be almost 99% sure that it is just the camera hardware. Every phone that I have owned in the last 3 years has done this. It's the focusing mechanism.
Agree. All phones camera do this if you shake hard enough.
Mine also rattles near the top. I saw many posts online that many Nexus 5X's are having this issue. However, I contacted Google, they asked me if I was having any functional problem because of this rattling sound. As no functional problems are found by me, they said that they are not able to replace a device unless there is any functional problem.
This is 100% the camera and normal. Same happened to the lumia phone I used to have with the monster camera.
Dear all,
When my P8000 arrived, it had on its screen a pre-attached clear plastic film cover, not unlike this one. I left it on for a few days, but I ended up removing it because I didn't like it and there was no warning against removing it. That was back in October, I think. Since then, I've been using the phone with the least possible brighness setting (together with adaptive brightness). I also usually wear glasses that are supposed to have UV protection.
Six months later, however, I started noticing that my eyesight was considerably more hazed. I especially noticed a halo around lights at night that was much larger than before. It is quite similar to descriptions I have read of early cataracts. I am very sure that I am not just being neurotic, and that this effect is real.
I am wondering if anyone else had a similar experience, and if there is any chance that it could be caused by staring at the screen of the phone. Also, if anyone knows a way to measure the types of radiation emitted by the phone. Finally, I'd like to know whether you think it's possible that the company knew that there was a problem and that they hence added the plastic film.
Thanks a lot in advance.
Best regards,
zatrp
This is an interesting topic! Unfortunately I cannot give you any information about that. Are you sure that is solely caused by the display?
No, I am not sure if it is caused by the display or, if it is, if the display is its only cause. Thanks for your reply, though.
First, how old are you? Starting from 35-40 years of age most people experience difficulty to focus on near things (in my case it began with 42, but it did in the end). And second, I doubt a plastic film would be able to stop a radiation leak. If it was, people working with radiation wouldn't have to use specially designed suits.
From the beginning I knew I loved the 5t - the curvature was simply perfect and I was really impressed by the stock standards that OOS implemented. Face unlock was unreal (as everyone knows), and the photos were decent enough that I didn't regret not buying a Pixel 2 XL. I mean, I saved a lot of money going the oneplus route (1st time, might I add).
But there was always one major issue - the screen sometimes felt uneven, like it had ripples in the display. I chalked this up to my imagination being wild and kept using the phone. But each and every day now I can't help but notice that my screen doesn't feel perfectly flat. My friends are split 50/50, some think that there is unevenness while others have told me I'm out of my mind.
So with all that in mind, please help me understand what I need to do to fix this problem, and does oneplus customer support suck as bad as everyone says they do?
1. Ripples under the screen or air bubbles - is this even possible? can a glass screen morph around bubbles (change it's shape) without cracking? The screen is perfect with no scratches.
2. Has anyone else felt the ripples or unevenness on their screens?
3. I put in a trouble ticket with oneplus - are they going to laugh at me because of the unlikely nature of this defect?
4. If I send it in, I'm concerned their technicians will do very little testing and just return the phone. It is literally in the same state as the day I bought it. Are the oneplus horror stories true, or overblown? Would they really return a defective phone? Google, when I had my nexus, would replace the phone even if they found out I cracked it with a sledgehammer. I don't expect the same from a smaller company, but I do expect a level of understanding to MY PERSONAL EXPERIENCE with the phone. If they have no empathy, then they're definitely not going to be of any help to me.
Sorry for the rant/long post. I hope to hear from xda users because I know you guys care about the details when it comes to hardware or software.
Thank you.
If you feel like something is wrong, DO NOT hesitate opening a ticket. Their customer service probably seen worse than that.
I don't have any of the issues you're experiencing, but I guess it could happen.
... you're not talking about the pre-applied screen protector, are you?
If you look at the screen at an angle you should see if there are uneven spots on the screen.
Why complain instead of get a replacement phone.
It's not like everyone else has the same issue.
Just make sure you don't have a screen protector on first, as that could be part of the problem.