Weak to NONE 4G and 3G network signals. - Nexus 5X Q&A, Help & Troubleshooting

I just bought the Nexus 5X, nice device overall but I encounter some reception issues (in my flat) with the recommended, default, 4G and the 3G connectivity ( very poor signal to none, the network bar is empty). They work perfectly outside though. The 2G option has full reception. What is there to do?
I'm on Orange, Romania, and just got a new nano-sim for this device.
Things I have tried:
-Turn airplane mode on, then turning it back off
-Reboot phone. When it is off removed the SIM card and then re inserted it and turn on.
-Check Settings/more/cellular network/preferred network type and try to change to each of the network settings,
-Reset network settings from Backup&Reset
*Other phones got slightly poor internet reception too but their overall signal is good, and their network bars are filled whereas I got no bar
*The previous Moto G did just fine and always had H+ in my home (to mention that I changed my micro-sim, which was the sim the Moto G was on to a new nano-sim to suit the Nexus )
*In some parts of the house it alternates from a half-full network bar to an empty network bar (usually it is just a 5-10 sec. filled and then back to empty)
*When I manage to have some lines in the network bar, the mobile data stays at E.

Was there a solution to this? I feel like I'm having a similar issue after two days use. Have asked provider for info too.

paulmist said:
Was there a solution to this? I feel like I'm having a similar issue after two days use. Have asked provider for info too.
Click to expand...
Click to collapse
No, I still have it. Nobody seems to have a soluționa.

Related

3G Icon On Notification Bar

New to Android phones, (I did a search but nothing was found), I was connected to Vodafone yesterday and there has never been a 3G Icon in the notification Bar (Network Signal has the 4 full bars)
When I am at home I use a Vodafone sure signal for 3G but it does not show in the notification bar either, (obviously I am connected to 3G when at home)
My network mode is set to GSM/WCDMA auto, so have I done something wrong or can some suggest how I can have this Icon showing.
I had the same issue - called up support and had them change my SIM card to the new one that came with the phone and since then I now get up to H depending if I'm in a decent area of Liverpool...
EddyOS said:
I had the same issue - called up support and had them change my SIM card to the new one that came with the phone and since then I now get up to H depending if I'm in a decent area of Liverpool...
Click to expand...
Click to collapse
Thanks for the reply, this was a new sim card supplied with the phone I moved from T-Mobile to Vodafone so I could use the SureSignal to get rid of the crappy signal in the house.
Just solved the problem, if you switch off Wi-Fi then go into "settings/Mobile network connect to the internet it appears on the notification bar"
I thought you'd have it on already - glad you're sorted though!
I have only seen 'H' in my toolbar and none of the other notification (3G etc) mentioned in the manual there. Normal? Or do I just have a good connection?
Matt2887 said:
I have only seen 'H' in my toolbar and none of the other notification (3G etc) mentioned in the manual there. Normal? Or do I just have a good connection?
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Click to collapse
The H means you have the HSDPA connection which is quicker than standard 3G. 3.5G if you will
ive also never seen a 3g icon, had the H and G one before
I use to get a 'H' on my kaiser
but on on my desire on Orange. I get a '3G+' symbol now. is this the same as 'H'?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Guys, remember that Android works differently from WIndows Mobile.
On WIndows mobile, you had the G, E, 3G or H all the time showing what signal you had. Android does not do that.
The 3G/H icon only appears when connected to the internet. the rest of the time it just shows signal bars.
And yeah, if wifi is on it will disconnect from the internet and that icon will disappear. cos after all, as long as you have signal when just using voice and text, it doesn't really matter whether it's 3G or not.
And Yes, 3G+ is the same as H. 3G+ is Orange's stupid marketing speak for HSDPA.
I have constant 'G' which changes to 3G/H when in areas that allow it...phone works fine so no issues since changing my SIM card
I am also experiencing this problem and to clarify it:
Sometimes (i think it has something to do with using camera) the animation stops working (the arrows stays shadow even if i am downloading) or the 3h/h icon disappears completely (but i am still connected to mobile data).
Disconnecting and reconnecting mobile data (e.g. swithing to wifi and back, rebooting phone or turning airplane on and off) solves this problem and the animated 3g/h icon (arrows are white when downloading and shadow when connection idle) is back.
Does anyone know how to fix this problem permanently?
I have had no such a bug on my Milestone

[Q] Just a small question about signal quality display

Hello guys,
I´m a happy Desire owner since 2 weeks now and have a little question.
I noticed the following:
In areas with bad network coverage, signal shows (E)dge, or if it´s even mor bad it shows (G)PRS. That OK.
But in areas with good coverage it shows 3G (UMTS) all the time, and only if I transfer data, eg syncing email, it´s showing (H)SDPA, and switches back to 3G.
Is that normal?
I wonder as this is my first android device, and all my older WiMo phones where showing (H)SDPA all the time.
I´ve read else where, that often changing networks need a lot of battery power.
Oh, I´m using T-Mobile in germany with an unbraded Desire running 2.2.
I noticed this also with 2.1
Thank you!
Perhaps the question was´nt clear enough ... sorry.
I mean, I this the same at your phones, or do they show (H) all the time?
Thank you again!
Mine does this too.
If you want to lock to a single network type *#*#info#*#* in the dialer.
In the UK mine shows hsdpa most of the time, sometimes gprs when roaming. It does not show anything when on WiFi, just shows the bars. If you press from home screen the menu - settings - about phone - network, then you see the signal strength and type of signal .
bubblesmoney said:
In the UK mine shows hsdpa most of the time, sometimes gprs when roaming. It does not show anything when on WiFi, just shows the bars. If you press from home screen the menu - settings - about phone - network, then you see the signal strength and type of signal .
Click to expand...
Click to collapse
Thats what I thought it should do ... so it seems my SIM is having a problem.
Yesterday I put a friend´s SIM in it (also using T-Mobile) and it shows H all the time and never 3G. If Network is bad it switches to E and then back to H.
Now I´ve ordered a new SIM, so lets see ...
OK my SIM is around 12 years now ... 1998 ...

Why data connection lost and why reboot fixed it?

Hi,
Using GNex, stock JB 4.11, Wind Mobile Canada, $40 plan, unlimited data & Canada wide.
Please excuse in advance for the novice questions. I am not yet familiar with Wind Mobile. The customer support is too long and submitting a question to their website required around 5 days to get an answer which is generally irrelevant in my short experience. Hope some expert users here can share some of your knowledge.
Last week, suddenly during a phone conversation, the phone became totally disconnected voice & data. The next morning, the situation didn't improve, so I rebooted the phone (power off / on). Then the phone could connect to voice, but no data (gray icon instead of blue). I stayed with no data for 3 days. During that time, I tried a few reboots, changing various network settings (APN, Network Operators, Data roaming, etc.). None of that worked, then I made another reboot and suddenly everything is back to normal (no roaming and data OK).
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Thanks in advance for any help.
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
SirVilhelm said:
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
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Click to collapse
How to turn off 4G? Wind Mobile operates on AWS network 1700/2100 MHz (UMTS band 4), and HSPA+ for data. I believe it is not 4G. On the phone Network Settings, there is only an option "Use only 2G Network" which is not a good option for me. If I enabled "Use only 2G Network" the phone shuts off data and changes to roaming mode.
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
dinglic mass
ronakmachhi said:
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
Click to expand...
Click to collapse
Oh wow, that's a cool tips.
I hope someone can answers my other questions, I like to understand the "how things works" side.
2LoT said:
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
That actually is hard to answer, you would need to contact your provider to see if they have a log of an outage at that time before going into whether it was the phone or not.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Never unless things act funny. A reboot is usually healthy for operating systems (i know many do not). I personally don't intentionally reboot mine, it usually happens because I'm screwing with clock speeds
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Like any software there are chance of a 'glitch' where the modem and the driver have issues communicating. Toggling airplane mode off and then back on re-initializes this and in most cases fixes the communication problem. Rebooting will have the same effect. I would only worry if you are needing to do this often.
Click to expand...
Click to collapse
Hope this helps a little.
I would also contact your provider. They may have an issue with the tower you are connecting to.
Perfectly understood, appreciated very much your detailed answers. Can you please clarify below?
Darunion said:
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Click to expand...
Click to collapse
Makes sense. Indeed, when I said "For the same location, sometimes signal changes from 3 bars to 1 within a few minutes". Actually, I mean a room and I was walking/moving so may be the orientation of the phone explained why the reception was inconstant.
Regarding your answer above output from the tower not consistant. Is it possible that the tower reduces its signal strength when the number of users increases? Similar to users sharing a finite band width?
Yes, even orientation of the phone can have an affect, depends how the antenna is set up inside the phone, i havent seen it so i have no answer for that.
ya, as you move around you could have been what blocked the direct sight of the tower, signal passes through nonmetal objects but each time it does, it loses strength depending what it passes through
@OP I also have the same problem, I am also with Wind and had to do force reboot to make it reboot.
Sent from my Galaxy Nexus using xda app-developers app
Flash the UGLC1 radio to your nexus. I'm with Wind as well and that radio gets me good service!

[ZE550ML] Frequently Problems with signal and downgrade 4G to 3G/2G

Hello,
I have a problem for a couple of weeks with my zenfone2 relative intensity of cell phone signal.
My operator is TIM Italy.
Often the signal, while I'm outside, goes to 1 or 2 bar and even to 0, giving me problems as I speak on the phone.
The network data only it works when it is in 4G/H when it should switch to 3G or Edge does not go for the 99% of the time and often have internet disabled or zero signal bar.
Sometimes, when, for example, I'm in a tunnel with car and the signal goes to zero, I can not more to hang on to the network having 0 bar signal and I have to reboot it 1-2-3 times.
I reset the phone to its original state but I do not think much has changed.
At this time, in my office I view 0 notches, rarely see 2 "connectionless data to the Internet."
The firmware version I have is: LRX21V.WW-ASUS_Z008-2.20.40.88.
Thanks for help because this is very much frustrating.
Try set cell data to 3G/2G only. Maybe 4G signal is not strong for you. I have almost the same problem but everything is working when I set it to 3G/2G only and not 4G
Sent from my ASUS_Z00AD using Tapatalk

Mobile connection dropping randomly

Hi, I've been using the Xperia XZ2 Compact for the past week and have been experiencing an issue with mobile connectivity. Here is a copy from the thread in Sony support Forum.
I'm also experiencing this issue, but I get random disconnects and/or changes of carrier even when standing still. Here are some thing I also noticed and I hope we can get a fix soon:
- when I connect through national roaming I get a notification that it is disabled even though it's not and it disappears immediately.
- Sometimes when I'm connected to LTE+ I don't have any mobile data for short periods of time, but I think this issue is not related.
- When I lose signal nothing happens other than the signal bar changes to an outline but when I get randomly disconnected(or unregistered if you want to call it that way) I get a notification that my mobile carriers' network is unavailable.
I live in Poland and I'm using a virtual carrier called "mobile vikings" that uses the infrastructure of P4(commonly known as "Play") and allows roaming to t-mobile and "PLUS" but only on max H+ speeds. I tested my SIM on my previous phone - Xperia M5, and it's working just fine. I hope because it's happening to other ppl that it's a software issue that can be fixed in next updates.​Is anyone also experiencing a similar issue? I can post my log I extracted if anyone wants to see it.
https://web.archive.org/web/2020010...Compact/GSM-disconnects-randomly/td-p/1324651
Same issue here, with Telenor Hungary. Usually I got this on low reception areas, where my previous Z5C still used to work. I'm "disconnected" right now, so I tried to search for mobile networks: my home network shows up as "Emergency calls only" for 2G/3G/LTE also.
I have tested my SIM now on 2 other phones and it works just fine. I also contacted my carrier and they reconfigured my number in their system(something like a reboot for your number). Now I'm 100% sure it's the phone's fault. Sony needs to at least acknowledge it.

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